ITEC 453 Course Introduction

1. ITEC N453
Information Technology
Practices
• Introduction
• Rules
• Topics

2. Introduction
Lecturer: Dr. Ahmad Ammari
Phone: 04 2098 567
Email: ahmad.ammari@hct.ac.ae
Workstation: A17 - IT department
Consultation: By appointment

3. Introduce yourself 
• Name
• Hobbies
• Your Goals
• Your Work (if any!)
• Where do you see yourself in 5 years?
• Any new Technology that interests you?
• Anything else you would like to share

4. Consultation and Email Etiquette
• Book your appointment two-days ahead by email.
• Your email should follow the following etiquette:
• Email Subject: [course number][Email Subject]
• Email body: detailed information about the meeting purpose (i.e.
the questions to be asked).
• If you don’t get a within 24 hours, then please send a
reminder email by forwarding your original email and
add “Gentle reminder at the top of the email body”.
• Appointments to be made only within consultation time
listed on the course coversheet.

5. Plagiarism
• What is plagiarism?
• Penalty
• How to avoid it?
• MLA referencing style must be used.
• if you’re not aware of MLA or not fully confident in using it, please use
the library resources including librarians.

6. Attendance
• PRESENT: Be on time
• LATE: 5 minutes late
• ABSENT: more than 10 minutes late

7. Mobile phone policy
• Mobile phone Policy

8. Course Description
• This course provides students with a broad survey of the
individual, organizational, and cultural impact of current
and emerging technologies.
• The course focuses on understanding relevant managerial
issues related to managing information technologies
development and implementation
•
Examination of the dual challenges of effectively
controlling the use of well-established information
technologies while experimenting with emerging
technologies to enable new business models.

9. Learning Outcome (01)
• Analyze and report on the current and emerging
technologies within an organizational strategy
framework
• Identify roles and values of various emerging technologies in area
such as emerging computer platforms, telecommunications,
networking, data management, internet and telecommunication to
improve an organization's efficiency.
• Demonstrate significant expertise in an emerging technology of students
own choice by conducting a guided research study and submitting a
research report.

10. Learning outcome (02)
• Explain managerial issues related to processes and
methods of developing, acquiring, implementing and
securing an organizational and inter-organizational
information system
• Explain best industry practices used to align IT strategies and
infrastructure with business strategies and/or functional modules
requirements.
• Identify symptoms of dysfunction of business applications process
and/or functional modules.

11. Learning outcome (02) – (Cont.)
• Explain managerial issues related to processes and
methods of developing, acquiring, implementing and
securing an organizational and inter-organizational
information system
• Explain the impact of process redesign while adding new business
processes and/or functional modules to an existing information
system.
• Explain various methods employed to manage and maintain legacy
systems to add new functionality and improve system evolvability.

12. Learning Outcome (03)
• Evaluate an organizations portfolio of information
technology investments and alternatives.
• Explain use of business process reengineering strategies to integrate
and capitalize on technology opportunities to achieve cost reduction
and revenue generation
• Conduct research with potential suppliers to ascertain their
offerings and policies for an IT service.

13. Learning Outcome (03) – (Cont.)
• Evaluate an organizations portfolio of information
technology investments and alternatives.
• Prepare a Request for Proposal (RFP) document for the
procurement of technologies and the outsourcing of IT services.
• Explain benefits and problems associated with IT outsourcing such
as operational issues, privacy issues related to loss of intellectual
property and security issues.

14. Learning resources
• Text-Book
• Chew, Eng. K/ Gottschalk, Petter (2009). Information technology
strategy and management : best practices Information Science
Reference . ISBN: 9781599048024.
• Additional Resource:
• Laudon, Kenneth C. (2011).Management information systems :
managing the digital firm (12th ed./e). Pearson Education. ISBN:
9780273754596
• Online resources
• Case Studies
• Videos
• Self - Research

15. Assessments
Assessment Weight Due Description
Type date
Emerging This is a group presentation assessment where
Technology
students are divided into groups and given an
Presentation 20% Week
8 emerging technology topic by the course teacher.
Each group will prepare a presentation about the
given technology and its alignment with a
business strategy. This test covers Learning
Outcomes LO 01 & LO 02
Written This is an individual assessment. You need to
Research 15% Week research an emerging technology of your own
Report 11 choice and provide a research-based report in
addition to a presentation of your findings to the
course teacher and your colleagues. Covers LOs
01, 02, and 03

16. Assessments (Cont.)
Assessment Weight Due Description
Type date
This is a case study of an actual implementation of an
emerging IT technology in a real existing organization.
Final project - The students will choose an existing local or global
Industry 25% Week organization and study its strategy as well as its
Project 16 implementation of an emerging technology and its impact
Integrated on the organization from various perspectives. This
with ITEC 411 assessment covers LOs 01, 02, and 03
Final Exam 30% Week The final exam evaluates what you learned in up to week
17 16 and covers LO 01, 02, and 03.
Each student is expected to actively participate in the class
Participation 10% On discussions, class exercises, and the flipped classroom
going activities. This assessment is on-going throughout the
semester and covers LOs 01, 02, and 03..

17. Important
You are expected to read and understand the following
sections of the Student Handbook:
• Graduate Outcomes
• Attendance policy
• Cheating
• Plagiarism
• Breaches of academic honesty
• Late submission of assessment items

18. How can I fail?
(Tried and true methods)
1. Don’t turn up to class
2. Don’t attempt all the assessments
3. Be lazy and expect your team mates to do most of the
work
4. Plagiarize

19. Information System (IS)
• A System
• A group of components that work together to achieve a common
goal
• An Information System (IS):
• A group of components that work together to produce information
from data
• What is your favorite Information system?
• How does search engines work?

20. Types of IS
• Transaction processing systems (TPS)
• Management Information Systems (MIS)
• Decision support systems (DSS)
• Executive Support Systems (ESS)
• Office Automation Systems (OAS)
• Assignment:
• Research the five types and compare and contrast them.
• See Detailed Assignment Requirements on BB-Learn
Source: http://tutor2u.net/business/ict/intro_information_system_types.htm

21. End of Lecture
01
