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CHAPTER 12: ORGANIZING AND MANAGING
MEETINGS, CONVENTIONS AND EXPOSITIONS
DEVELOPMENT OF THE
MEETINGS, CONVENTIONS AND EXPOSITIONS
INDUSTRY
 People have gathered to           Meetings, incentive
  attend                            travel, conventions and
  meetings, conventions and         exhibitions(MICE)
  expositions since the             represent a segment of the
  ancient times, mainly for         tourism industry that has
  social, sporting, political or    grown in recent years. The
  religious purposes. As            MICE segment is very
  cities became regional            profitable.
  centers, the size and
  frequency of such activities
  increased, and various
  groups and associations set
  up regular expositions.
SIZE AND SCOPE OF THE INDUSTRY
 Today, according to the American Society of Association Executives
  (ASAE), in the United States w/ 23,000 members about 6,000
  Associations operate at the national level and a hundred thousand
  more function at the regional, state, and local levels. The association
  business is a big business. Associations spend billions holding
  thousands of meetings and conventions that attract millions of
  attendees.
  The hospitality and tourism industries consist of a number of
  association including the ff:
  - The American Hotel and Lodging Association
  - The National Restaurant Association
  - The American Culinary Federation
  - The International Association of Convention and Visitors Bureaus
  - Hotel Sales and Marketing Association International
  - Meeting Planners Association
  - Club Managers Association of America
  - Professional Convention Management Association
DESTINATION MANAGEMENT COMPANIES
 A destination                 The needs of such groups
 management company             may be as simple as an
 (DMC) is a service             airport pickup or as
 organization within the        involved as an
 visitor industry that offers   international sales
 a host of programs and         convention with theme
 services to meet clients’      parties. DMCs work closely
 needs. Initially, a            with hotels; sometimes
 destination management         DMCS book rooms and
 sales manage concentrates      other times hotels request
 on selling the destination     the DMC”S know-how on
 to meeting planners and        organizing theme parties.
 performance improvement
 companies ( incentive
 houses).
MEETING PLANNERS
 Meeting planners may be independent contractors
 who contract out their services to both associations
 and corporations as the need arises or they may be
 full-time employees of corporations or associations.
 The meeting planner’s role varies from meeting to
 meeting, but may include some or all of the following
 activities:
 PREMEETING ACTIVITIES:
 - Estimate attendance
 - Plan Meeting Agenda
 - Establish meeting objectives
 - Set meeting budget
 - Select city location and hotel/convention site
- Negotiate contracts
- Plan Exhibition                          POSTMEETING ACTIVITIES
- Prepare exhibitor correspondence   -   Debrief
  and packet
                                     -   Evaluate
- Create marketing plan
                                     -   Give recognition and appreciation
- Plan travel to and from site
                                     -   Plan for next year
- Arrange ground transportation
- Organize shipping                      SERVICE
- Organize audio visual needs            CONTRACTORS, EXPOSITION
                                         SERVICE CONTRACTORS, GENERAL
                                         CONTRACTORS
ON-SITE ACTIVITIES
- Conduct pre-event briefings        •   Are all terms that have at one time o
- Prepare VIP plan                       another referred to the individual
- Facilitate people movement             responsible for providing all of the
                                         services needed to run the facilities for a
- Approve expenditures                   trade show.
TYPES OF MEETINGS, CONVENTIONS AND
                   EXPOSITIONS
Meetings are conferences,            3 MAIN TYPES OF MEETING
 workshops, seminars or other          SETUPS:
 events designed to bring people    Theater style – generally s intended for
 together for the purpose of           a large audience that does not need
 exchanging information.               to make a lot of notes or refer to
 Meetings can take any one of the      documents. This style usually
                                       consists of a raised platform and a
 following forms:                      lectern from which a presenter
    CLINIC                            addresses the audience.
                                    Classroom setups – are used when the
    FORUM                             meeting format is more
    SEMINAR                           instructional and participants need
                                       to take detailed notes or refer to
    SYMPOSIUM                        documents.
    WORKSHOP                       Boardroom setups- are made for small
                                      numbers of people. The meeting
                                      takes place around one block
                                      rectangular table.
BOARDROOM STYLE
Classroom style




                           Theater style
CONVENTIONS AND EXPOSITIONS
 Conventions are generally large meetings with some form of exposition or trade
      show included. A number of associations have one or more conventions per
      year. These conventions raise a large part of the association’s budget. A typical
      convention follows a format like this:
1.     Welcome/ registration
2.     Introduction of president
3.     President’s welcome speech, opening the convention
4.     First keynote address by a featured speaker
5.     Exposition booths open 9 equipment manufacturers and trade suppliers)
6.     Several workshops or presentations on specific topcs
7.     Luncheon
8.     More workshops and presentations
9.     Demonstration of special topic (e.g. culinary arts for hospitality convention)
10.    Vendor’s private receptions
11.    Dinner
12.    Convention center closes


      EXPOSITIONS

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Organizing Meetings, Conventions and Expos

  • 1. CHAPTER 12: ORGANIZING AND MANAGING MEETINGS, CONVENTIONS AND EXPOSITIONS
  • 2. DEVELOPMENT OF THE MEETINGS, CONVENTIONS AND EXPOSITIONS INDUSTRY  People have gathered to  Meetings, incentive attend travel, conventions and meetings, conventions and exhibitions(MICE) expositions since the represent a segment of the ancient times, mainly for tourism industry that has social, sporting, political or grown in recent years. The religious purposes. As MICE segment is very cities became regional profitable. centers, the size and frequency of such activities increased, and various groups and associations set up regular expositions.
  • 3. SIZE AND SCOPE OF THE INDUSTRY  Today, according to the American Society of Association Executives (ASAE), in the United States w/ 23,000 members about 6,000 Associations operate at the national level and a hundred thousand more function at the regional, state, and local levels. The association business is a big business. Associations spend billions holding thousands of meetings and conventions that attract millions of attendees. The hospitality and tourism industries consist of a number of association including the ff: - The American Hotel and Lodging Association - The National Restaurant Association - The American Culinary Federation - The International Association of Convention and Visitors Bureaus - Hotel Sales and Marketing Association International - Meeting Planners Association - Club Managers Association of America - Professional Convention Management Association
  • 4. DESTINATION MANAGEMENT COMPANIES  A destination The needs of such groups management company may be as simple as an (DMC) is a service airport pickup or as organization within the involved as an visitor industry that offers international sales a host of programs and convention with theme services to meet clients’ parties. DMCs work closely needs. Initially, a with hotels; sometimes destination management DMCS book rooms and sales manage concentrates other times hotels request on selling the destination the DMC”S know-how on to meeting planners and organizing theme parties. performance improvement companies ( incentive houses).
  • 5. MEETING PLANNERS  Meeting planners may be independent contractors who contract out their services to both associations and corporations as the need arises or they may be full-time employees of corporations or associations. The meeting planner’s role varies from meeting to meeting, but may include some or all of the following activities: PREMEETING ACTIVITIES: - Estimate attendance - Plan Meeting Agenda - Establish meeting objectives - Set meeting budget - Select city location and hotel/convention site
  • 6. - Negotiate contracts - Plan Exhibition POSTMEETING ACTIVITIES - Prepare exhibitor correspondence - Debrief and packet - Evaluate - Create marketing plan - Give recognition and appreciation - Plan travel to and from site - Plan for next year - Arrange ground transportation - Organize shipping SERVICE - Organize audio visual needs CONTRACTORS, EXPOSITION SERVICE CONTRACTORS, GENERAL CONTRACTORS ON-SITE ACTIVITIES - Conduct pre-event briefings • Are all terms that have at one time o - Prepare VIP plan another referred to the individual - Facilitate people movement responsible for providing all of the services needed to run the facilities for a - Approve expenditures trade show.
  • 7. TYPES OF MEETINGS, CONVENTIONS AND EXPOSITIONS Meetings are conferences,  3 MAIN TYPES OF MEETING workshops, seminars or other SETUPS: events designed to bring people Theater style – generally s intended for together for the purpose of a large audience that does not need exchanging information. to make a lot of notes or refer to Meetings can take any one of the documents. This style usually consists of a raised platform and a following forms: lectern from which a presenter  CLINIC addresses the audience. Classroom setups – are used when the  FORUM meeting format is more  SEMINAR instructional and participants need to take detailed notes or refer to  SYMPOSIUM documents.  WORKSHOP Boardroom setups- are made for small numbers of people. The meeting takes place around one block rectangular table.
  • 9. CONVENTIONS AND EXPOSITIONS  Conventions are generally large meetings with some form of exposition or trade show included. A number of associations have one or more conventions per year. These conventions raise a large part of the association’s budget. A typical convention follows a format like this: 1. Welcome/ registration 2. Introduction of president 3. President’s welcome speech, opening the convention 4. First keynote address by a featured speaker 5. Exposition booths open 9 equipment manufacturers and trade suppliers) 6. Several workshops or presentations on specific topcs 7. Luncheon 8. More workshops and presentations 9. Demonstration of special topic (e.g. culinary arts for hospitality convention) 10. Vendor’s private receptions 11. Dinner 12. Convention center closes  EXPOSITIONS