Insurers' journeys to build a mastery in the IoT usage
Knowledge Management and Linked Data
1. linked data is a term
for the recommended
best practices for
sharing, exposing, and
connecting pieces of
data, information and
knowledge.
Friday, November 19, 2010
3. how many of you exist
in the world
?
Friday, November 19, 2010
4. how many of you exist
in the world
?
Friday, November 19, 2010
5. how many drew parkers are
in the united states
?
first names
last names
birth rates
Friday, November 19, 2010
6. how many drew parkers
linked data processing
http://howmanyofme.com/
http://wolframalpha.com/
Friday, November 19, 2010
7. how many fine folks are
in the united states
?
1 - awin ye
45 - andrew kumar 1891 - stephen lee
6 - ivan ma 1 - farah saad
Friday, November 19, 2010
8. knowledge management
is a strategy to collect,
identify, create, distribute
and enable the adoption
of insights + experiences.
Friday, November 19, 2010
9. crime mapping and statistics
city of surrey
Friday, November 19, 2010
10. insights + experiences
crime hotspots
location
commercial
residential
auto theft
Friday, November 19, 2010
12. insights + experiences
crime hotspots
auto
commercial
residential
Friday, November 19, 2010
13. insights + experiences
crime hotspots
auto
commercial
residential
Friday, November 19, 2010
14. insights + experiences
crime hotspots
auto
commercial
residential
surrey campus
Friday, November 19, 2010
15. knowledge management + linked data
future of information
presented on november 19, 2010
andrew kumar, stephen lee, ivan ma, farah saad, awin ye
Friday, November 19, 2010
16. knowledge management + linked data
our agenda
farah km case: ibm
awin km case: ikea
stephen km case: southern co
ivan km + linked data
andrew conclusion
Friday, November 19, 2010
18. knowledge management strategies
ibm history
Early Adopter:
-Knowledge Management
initiatives dates back to 1994
Internal Employee Engagement:
-Enterprise knowledge exchange
-Collaboration tools
Awarded:
-KMWorld’s KM Reality 2005
Friday, November 19, 2010
33. southern company
quick overview
Electric utilities, fiber optics, wireless
communications, power and energy
4 million customers
Alabama, Georgia, Florida, Mississippi
Top-rated U.S. electricity provider in
customer satisfaction
Service Engineering Team
Friday, November 19, 2010
34. southern company
former operations
Engineer
Documents
Engineering
Manuals No central location
Maintenance Data Accessed as 2 hours = average
paper documents search time/day
Plant Assets and in regional stations
Drawings Document
management
Vendor Documents
Friday, November 19, 2010
35. southern company objectives
objectives: new kms
Time to
Reduce search time to
Find less than 10-minutes
Content
Locating
Improve success rate on
Correct first try from 50% to 90%
Content
Enable
Enhance document
Knowledge access and management
Sharing
Friday, November 19, 2010
36. southern company as enabler
knowledge sharing
Wiring New
Procedures by Standards and
County Procedures
Best Practices
Friday, November 19, 2010
41. knowledge management
summary of cons
Failure to centralize information
during implementation
Lack of learning / continuous
learning culture to match KM
Employee reluctance + rivalry
Poor IT Governance
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42. knowledge management
opportunities
Real time collaboration + results
Increased innovation and
adoption of ideas into process
Knowledge transfer of complex
and unexpected tasks
Knowledge and employee
retention (tie into KM)
Operations become streamlined
as redundancies are removed
Friday, November 19, 2010
43. the foundations of linked data
tim berners-lee
Friday, November 19, 2010
44. the foundations of linked data
tim berners-lee
Friday, November 19, 2010
45. the future of linked data
standards + outcomes
Web 3.0 - linking data between
systems or entities
RDF - Resource Description
Framework format
Semanting model and SPARQL -
methods to query for data
Friday, November 19, 2010
46. the future of linked data
other applications
Data Analytics
Business intelligence
Interdisciplinary studies
Technology innovation
Scientific innovation
Friday, November 19, 2010
47. human linked data overlapping
the new york times
Friday, November 19, 2010
48. immigration + occupations linked data
knowledge overlap
occupation data
immigration data
Friday, November 19, 2010
49. where u.s. workers come from
nytimes infographic
Friday, November 19, 2010