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You told us….
• the staff are helpful and friendly
• the library is importantto you and that it
is a valued asset in your community
• you can always find somethingto read
• you value access to technology
• there are some issues with parking
• you would like to see café facilitiesin the
branches
• you like the many programs that libraries
offer
• your ideas on ways to bring more people
to the library
• you like the book clubs
• some suggestions to improve our catalogue
• you would like more places to relax and
study
4 community information stalls
- Belmont Citishopping centre
(26 May, 2015)
- Edgeworth Town Square
(28 May, 2015)
- Edgeworth Library
(11 June, 2015)
- Belmont Library
(15 June, 2015)
46 storiesshared
358 website visits
1207 presentationdownloads
Who participated?
Belmont library
Supporting HSC students
More comfy seating
Café
U3A program
Important community facilties
Coordinate visit with other…
Book club
Babies and books
More puppet shows
Catalogue suggestion – “did you…
School holiday programs
Bigger DVD and CD collection would…
Advertising bonus or coupons in local…
Multi-function spaces to allow for…
Local artist workshops and exhibitions
Read and rhyme story time great
Great children’s sections
More book titles
Availability of a book in a series
Better reference section –…
More computer access
Longer online sessions
Extra parking
iPads secured to the tables for…
Literacy programs
Gaming area for teenagers
Yoga with books is missed
Guest speakers
3D printer
Author visits and book signings
Swap recipe hour
Creative writing for students…
A movie book club
More documentary DVDs
More fiction titles
sound system
Café
Morecomfyseating
U3A programs
Important
community
facilities
Schoolholiday
programs
Local artist
workshops
and
exhibitions
More fiction titles
Supporting HSC students
Coordinate library visit with other errands
Book club
Read and rhyme story time
More
puppet
shows
Catalogue search
suggestion – “did you
mean?”
BiggerDVDand
CDcollection
Advertising bonus
or coupons
Multi-functionspacesto
allowforsmallgroup
discussions
Local artist
workshops
and exhibitions
Greatchildren’ssections
More
book
titles
Availability of a book in a series
Morevariety
inreference
section
More
computer
access
Longer
online
sessions
Extra
parking
Secured iPads for everyone to use
Literacy programs
Gamingareaforteenagers
3D printer
Yoga
with
books
Author visits
and book
signings
recipe
swap
hour
Creative writing for
students and adults
movie
book club
More documentary DVDs
Sound system in meeting rooms
Edgeworth library
Computer access
Children events
Author visits
More seating for relaxing
Café
Access to toilet
Good integration of internet and
books
Internet access
Parking and traffic issues
Opportunity for book club
members to borrow new books…
Relocation to a larger building for
our growing community
Larger building to include toilet
and larger meeting area
Tourist info centre
More guest speakers
Holiday activities for older
students
Book club great
Writers festival visits great
Craft programs
Wider magazine collection
Mahjong games
More space for BaRK program
More e-books
Technology lessons
Parking and traffic
issues Relocation to a
larger building
for our growing
community
Café
Computer access
Access to toilet
Great
bookclub
Children events
Author visits
More seating for relaxing
Good
integration
ofinternet
andbooks
Internet access
book club
members to
borrow new
books first
Tourist info centre
More guest speakers Holiday
activities for
older
students
Writers festival
visits great
Craft programs
Bigger magazine collection
More
ebooks
Technology lessons
SupportingHSCstudents
Morecomfyseating
Café
U3Aprogram
Importantcommunityfacilties
Coordinatevisitwithother…
Bookclub
Babiesandbooks
Morepuppetshows
Cataloguesuggestion–“didyou…
Schoolholidayprograms
BiggerDVDandCDcollectionwould…
Advertisingbonusorcouponsinlocal…
Multi-functionspacestoallowfor…
Localartistworkshopsandexhibitions
Readandrhymestorytimegreat
Greatchildren’ssections
Morebooktitles
Availabilityofabookinaseries
Betterreferencesection–more…
Morecomputeraccess
Longeronlinesessions
Extraparking
iPadssecuredtothetablesfor…
Literacyprograms
Gamingareaforteenagers
Yogawithbooksismissed
Guestspeakers
3Dprinter
Authorvisitsandbooksignings
Swaprecipehour
Creativewritingforstudentsand…
Amoviebookclub
MoredocumentaryDVDs
Morefictiontitles
Lifelong Learning….
What we heard you say about Learning at the Library
• Build strong relationshipsand partnerships
with local schools – 3D printing
• Build strong relationshipsand partnerships
with other learning providers – such as U3A
• Provide support to HSC students
• Improve Internet speeds and Wi-Fi
connectivity
• Provide study areas
• Continue delivery of the BaRK program
• Provide Homework Help program
• Improve Reference collection
What we are achieving
• Good relationshipswith U3A – meeting
rooms used at Charlestown, Belmont and
Toronto for U3A courses
• HSC SkillsDevelopmentProgram held at
Charlestown Library
• Upgrades to network and Wi-Fi access
across all branches by March 2016
• BaRK Program deliveredacross 4 library
sites with therapy dogs and volunteers from
the Delta Society
• Development of E-resources – see
http://library.lakemac.com.au/research/eresources
What we are planning in 15/16
• Review of space to include more seating,
study and plug in options
• Tinkercad and 3D printer program available
to schools term 4
• Expanding Volunteer program to include
developmentand delivery of Homework
Help
SupportingHSCstudents
Morecomfyseating
Café
U3Aprogram
Importantcommunityfacilties
Coordinatevisitwithother…
Bookclub
Babiesandbooks
Morepuppetshows
Cataloguesuggestion–“didyou…
Schoolholidayprograms
BiggerDVDandCDcollectionwould…
Advertisingbonusorcouponsinlocal…
Multi-functionspacestoallowfor…
Localartistworkshopsandexhibitions
Readandrhymestorytimegreat
Greatchildren’ssections
Morebooktitles
Availabilityofabookinaseries
Betterreferencesection–more…
Morecomputeraccess
Longeronlinesessions
Extraparking
iPadssecuredtothetablesfor…
Literacyprograms
Gamingareaforteenagers
Yogawithbooksismissed
Guestspeakers
3Dprinter
Authorvisitsandbooksignings
Swaprecipehour
Creativewritingforstudentsand…
Amoviebookclub
MoredocumentaryDVDs
Morefictiontitles
Collections….
What we heard you say about collections at the library?
• Increase DVD and CD collections
• Improve audio book collection
• Improve browsing of the collection(remove
bottom shelves)
• Improve access to series (ensure all books in
a series are available)
• Increase car magazines
• Provide open reservation shelves(like at
Cardiff)
• Improve access to e-books
• Improve catalogue by introducing a “did you
mean” function to searching
What we are achieving
• Over 4000 new DVDs and CDs purchased in 2014-2015,
with 30,000 available in our collection
• Processes in place to capture Series and Audio books
• New car magazine – “Octane” added to Zinio e-mag
platform
• Improved customer access and experience with the
library’s e-products, particularly e-mags via easier login
and access to products
What we are planning in 15/16
• Continued provision of new DVDs and CDs
• Open reservation shelf project across library branches
• Improved browsing opportunities across library branches
– with changes to shelving and displays
• Continue to improve access to e-resources making it
easier to find items and resources
• Planning for a new Catalogue and Library Management
System is underway, which will include search
improvements to make it easier for our customers
SupportingHSCstudents
Morecomfyseating
Café
U3Aprogram
Importantcommunityfacilties
Coordinatevisitwithother…
Bookclub
Babiesandbooks
Morepuppetshows
Cataloguesuggestion–“didyou…
Schoolholidayprograms
BiggerDVDandCDcollectionwould…
Advertisingbonusorcouponsinlocal…
Multi-functionspacestoallowfor…
Localartistworkshopsandexhibitions
Readandrhymestorytimegreat
Greatchildren’ssections
Morebooktitles
Availabilityofabookinaseries
Betterreferencesection–more…
Morecomputeraccess
Longeronlinesessions
Extraparking
iPadssecuredtothetablesfor…
Literacyprograms
Gamingareaforteenagers
Yogawithbooksismissed
Guestspeakers
3Dprinter
Authorvisitsandbooksignings
Swaprecipehour
Creativewritingforstudentsand…
Amoviebookclub
MoredocumentaryDVDs
Morefictiontitles
Programming….
• Increase visiting author program
• Increase targeted children’s programming – puppet
shows, primary aged activities, craft activities,
early literacy “Paint town Read – reading egg”,
gaming (online and in library for teens), work with
local mothers groups
• Fantastic book clubs – particularly at Edgeworth
library, movie book clubs
• Involve local artists in programming opportunities
– eg exhibitions, workshops
• Expand visit to Sydney Writers Festival and other
similar events
• Increase opportunities for craft workshops (adults)
• Increase programming with 3D printer
• Provide library of things – eg recipe library, toy
library
• Provide Memoir Writing workshops and groups
• Provide programming opportunities to seniors
• Provide volunteering opportunities
• Promotion of events through local Entertainment
Book vouchers
What we are achieving
• Established a regular visiting author program developing a
new speaker program with local presenter as MC
• Tinkercad and 3D printer program available to schools in
term 4
• Delivery of Seniors Program – see
http://www.lakemac.com.au/services/older-people/activities
• Writing Workshops delivered with Hunter Writers Centre
across branches
• Movie Book clubs and Movie Clubs at Swansea and Toronto
• Launching “Paint the Lake Read” in October with other
community services
• Knitting groups at Wangi, Morisset , Belmont
What we are planning in 15/16
• Creating opportunities for volunteers to help deliver
Homework Help, Library of Things, Book clubs
• Develop ExhibitionPolicy for local artists ( in conjunction
with Lake Mac Art Gallery)
• Provide opportunity for library book groups to attend Sydney
Writers Festival
• Investigate promotion of events through local Entertainment
Book vouchers
What we heard you say about programming at the library?
SupportingHSCstudents
Morecomfyseating
Café
U3Aprogram
Importantcommunityfacilties
Coordinatevisitwithother…
Bookclub
Babiesandbooks
Morepuppetshows
Cataloguesuggestion–“didyou…
Schoolholidayprograms
BiggerDVDandCDcollectionwould…
Advertisingbonusorcouponsinlocal…
Multi-functionspacestoallowfor…
Localartistworkshopsandexhibitions
Readandrhymestorytimegreat
Greatchildren’ssections
Morebooktitles
Availabilityofabookinaseries
Betterreferencesection–more…
Morecomputeraccess
Longeronlinesessions
Extraparking
iPadssecuredtothetablesfor…
Literacyprograms
Gamingareaforteenagers
Yogawithbooksismissed
Guestspeakers
3Dprinter
Authorvisitsandbooksignings
Swaprecipehour
Creativewritingforstudentsand…
Amoviebookclub
MoredocumentaryDVDs
Morefictiontitles
Facilities….
What we heard you say about library facilities?
Facilities – Belmont
• More comfortable seating, lounges and cushions
• Meeting Room – provide sound system in room
• Introduce a café
• Provide a more multi-function space that is flexible and
can adapt to different program delivery, study needs, and
changes to the collection
• More computers
• Introduce a technology table with tablets– Ipads,
Galaxys
• Access to 3D printer
• Improve Belmont library car park– add extra parking
• Consider relocating to where there is increased
pedestrian traffic
What we are planning in 15/16
• Introduction of coffee cart
• Improved comfortable seating
• Sound system in meeting room
• Other suggestions will be incorporated in our planning
for future years
Facilities – Edgeworth
• Requires a larger library facility to service northwest of
the City
• Introduce a café
• Needs public toilet facilities
• No car parking facilities (have to park at shopping centre
or tavern and cross busy intersection to access)
• Lack of facilities and parking
• Improved disabled access and parking
• Improve parking
• Consider moving to shoppingcentre
• Consider meeting room facilities
• Consider exhibition space for local artists
• Relocate to better location and facility
• Provide more space for program delivery – like BaRK
program
• Improve Wi-Fi and computer access
What we are planning in 15/16
• Introduction of coffee/tea facility
• Wi-fi and computer access improvements
• Other suggestions require major budget allocations and
will be incorporated in our future plans

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