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                                                                                                                                                                                                                         RESEARCH     EXECUTIONS     MEDIA     SUCCESS

Table of Contents                                                                                                                                                Company Analysis
Company Analysis ...........................................................................................................................3                    You are a full-line car manufacturer. You have vehicles in every segment including sedans, sports cars,
Market Analysis ................................................................................................................................3                SUVs, crossovers, trucks, a minivan, and a 100% electric vehicle. In August of 2010, you launched the
                                                                                                                                                                 “Innovation for All” marketing platform. This marketing platform supports your full line of products and
Target Audience ...............................................................................................................................3                 displays the unifying theme of innovation. You hold true to and call out this unifying theme (including
Key Insights .......................................................................................................................................4            your tagline) in all of your advertisements, yet it has not been enough. You want to build awareness and
Competitive Sets .............................................................................................................................5                  lasting favorability among African American, Hispanic and Chinese millennial consumers in the United
                                                                                                                                                                 States. We can help you do that.
Creative Brief .....................................................................................................................................6
Print ......................................................................................................................................................7
TV ..........................................................................................................................................................8               MC Share                       Non MC Share                   Total Market Share
Media ...................................................................................................................................................9
Social .................................................................................................................................................10                   2008 13%                          2008 8%                           2008 8.5%
Point-of-Purchase .........................................................................................................................11
Promotions .....................................................................................................................................12                           2009 12.5%                        2009 8%                           2009 8.5%
Events ...............................................................................................................................................13
Budget ..............................................................................................................................................14                      2010 12.5%                        2010 8.5%                         2010 9%
Measurement.................................................................................................................................15


                                                                                                                                                                 Market Analysis

                                                                                                                                                                 and government bailouts. (CSM Worldwide 2010). The economic recession took a hard hit to the au-
                                                                                                                                                                 tomotive industry starting in 2007. Units sold per year decreased dramatically from about 13.2 million
                                                                                                                                                                 down to 2.9 million sold. (Plunkett Research Ltd.) The economy is starting to show signs of growth with
                                                                                                                                                                 automotive sales increasing. Sales are “forecasted to increase by 11 percent to 15.5 million units—an in-
                                                                                                                                                                 crease of 1.5 million units from 2010. The U.S. auto market continues to be the driver for growth in the
                                                                                                                                                                 region, with sales expected to reach 13 million units, an increase of 12 percent from 2010.” (J.D. Power
                                                                                                                                                                 & Associates).

                                                                                                                                                                 Additionally, New mandates have been set by The National Highway Transportation Safety Administra-
                                                                                                                                                                 tion and the United States Environmental Protective Agency that state: automobile manufacturers must
                                                                                                                                                                 decrease the carbon monoxide emission and increase the fuel economy of vehicles sold in the U.S. The
                                                                                                                                                                 average miles per gallon by 2016 must be 32MPG compared to the 25MPG today. A major trend in re-




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KD-3-&63-&K-&I0"%5L                                                                                                                                                                 KD0M#&7%&ND-&23"4-3E#&J-$8L
  RESEARCH      EXECUTIONS         MEDIA      SUCCESS                                                                                                                                                      RESEARCH            EXECUTIONS     MEDIA       SUCCESS


Weaknesses & Opportunities                                                                                                     Millenials
                                                                                                                               For MC Millennials, authenticity is important. It’s about being themselves, real and unique. These mul-
researched your company, your past marketing efforts and your current standing amongst MC Millenni-                            ticulturals believe it’s important to identify with their country of origin. They aren’t very religious. They
als along all social media channels. This is what we found.                                                                    hold their personal lives to a high level and believe strong and healthy relationships with loved ones are
                                                                                                                               their highest priority. They embrace technology, believe it makes life easier and have welded it with their
                                                                                                                               social lives. Millennials want to live their passion and pursue it in education and career. The recession
                        Weakness                                                     Opportunity                               has caused a setback for millennials into career entries, but they are very optimistic about their future
     Nissan is not in the consumer’s top of mind awareness        Invest in more engaging mediums, such as social media
                                                                                                                               cautious, but not frugal with their money. Style, functionality, quality, impact on the environment, and
                                                                  and digital advertising, to generate awareness among con-
                                                                  sumers                                                       reliability from established brands affect how this target market makes purchases. Millennials embrace
                                                                                                                               making something their own and think it’s important to express themselves.
     Nissan lacks a variety of partnerships                       To achieve results similar to sponsoring the Heisman and                              African                                  Asian                                       Hispanic
                                                                  NCAA football, Nissan should invest in partnerships across
                                                                  the gamut of millenial and multicultural interests                                   Americans                               Americans                                    Americans
                                                                                                                                              The African American market can         Values are very important and                 Millennial Hispanics are proud
     Nissan lacks a consistent brand image among its target       Create a cohesive and unifying brand position that will                                                             include respecting one’s elders,              of their Latino heritage while
     market                                                       resonate in the target’s mind                                               Urban characteristics are tied to       social harmony, interdependency               simultaneously merging Hispanic
                                                                                                                                              psychographic elements of culture       and relationships. It’s common for            traditions with American customs,




                                                                                                                               Values
                                                                                                                                              such as music, fashion, language,       several generations to live together          however, they identify with their
                                                                                                                                              and mindset. African Americans          under one roof and believe helping            country of origin. They generally
Goals & Objectives                                                                                                                            believe that what you buy should
                                                                                                                                              make a statement about you. They
                                                                                                                                                                                      others is imperative before one can
                                                                                                                                                                                      reach self-actualization. Gender
                                                                                                                                                                                                                                    rate career success higher than
                                                                                                                                                                                                                                    they rate marriage, children and
                                                                                                                                              are very committed to their sense       roles are about expectations, with            religion—and much higher than
                                                                                                                                              of individuality and pride.             women being subservient to men.               they rate wealth.
Monumental chapters are constantly beginning and ending in the lives of MC Millennials. Choices have
greater effects, decisions are harder to make, and their lives are shaped by each move they make. We                                          African-Americans are heavy users       Chinese Americans are very con-              More and more, Hispanics are
want them to know that Nissan stays by their side regardless of the conclusions they draw and the moves                                       of electronic media.                    scious of brands and interested in           turning to electronic media to




                                                                                                                               Technology
they make. We will do this by reminding them that wherever they are going and whatever they are do-                                                                                   the most current technologies. They          express themselves.
ing, “Nissan Keeps You Driving.” We need our consumer’s to understand that their goals in life are Nis-                                                                               rely on consumer reviews.
san’s goals in life, and that is why their Nissan will be there to “Keep You Driving” till the end.

Objective: Lead to increased market share across multicultural target

Objective: Generate conversation MC Millennials across digital and social media platforms
                                                                                                                                              African Americans are heavy media       Chinese media, which is mostly               They speak English and Spanish,
                                                                                                                                              consumers. Trends in technology         consumed by 1st and 1.5 genera-              and they consume media in both

                                                                                                                               Use of Media
Objective: Increase brand awareness by 20%                                                                                                    adoption and social networking          tion Chinese, is primarily in-lan-           English and Spanish.
                                                                                                                                                                               -      guage and in-culture. Pan-Asian              When it comes to music, some
                                                                                                                                              ence over popular culture beyond        media, mostly consumed by young              30% of third-generation Latino
                                                                                                                                              the limits of ethnic categorization.    2nd and 1.5 generations, is primar-          youths report that at least half of
                                                                                                                                              African-Americans are heavy users       ily in English while still in-culture,       the songs they listen to are in Span-
                                                                                                                                              of electronic media.                    but appeals to all different Asian           ish.
                                                                                                                                                                                      segments.

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 RESEARCH      EXECUTIONS      MEDIA     SUCCESS                                                                                                                     RESEARCH     EXECUTIONS     MEDIA    SUCCESS

Their Wallet: Spending Habits                                                                                 We spoke to the target audience in an attempt to understand their current perception of Nissan as a
                                                                                                              brand. When we asked our interviewees what they thought about Nissan’s brand personality, many were
There was a mutual agreement amongst millennials when asked if a car is an unnecessary expense in             stumped in giving a solid response. We found that many of our interviewee’s responses were inconsis-
today’s economy. They agreed it was dependent on the location of an individual. The most important            tent across the board. While a few of our respondents emphasized Nissan’s style as a unique quality,
things when purchasing a car vary from safety, gas mileage, warranty, price, and style. “I think it de-       others showed concern about models being priced out of their price range. A few individuals even de-
                                                                                                              scribed Nissan as “average.” The inconsistency in our target audience’s responses led us to the conclu-
like extended warranty, or better interior. Given that cars depreciate in value so quickly I would like to    sion that Nissan lacks a clear communication strategy.
purchase the little things that are going to be valuable when the car breaks down.” Even though they had
                                                                                                              We asked: “How would you describe Nissan as a person?”
it came down to their parents’ decision. If the parents didn’t pay for the millennials car, they did play a
role in the purchasing process. Interviewees admitted they turn to their parents for advice on car selec-     This is what the target audience had to say:
tion.

My Life, My Brands: Connection w/ Brands                                                                      “Stylish.”

their name and how consumers will perceive that brand.” Communication and information about au-               “A courteous neighbor”
thenticity is also important to this target market. Interviewees were most impacted by Apple due to it’s
                                                                                                        -     “Japanese, slightly older, boring but safe.”
tures on cars like iPod connectors, integration of 3rd party devices, push on ignition, OnStar, parking
assistance, and collision avoidance or detections to be innovative. Technology is directly connected with     “Expensive.”
innovation.
                                                                                                              “The dean of the bio-chemical engineering program”
Behind The Wheel: Perception of Cars                                                                          “Recently married couple, younger. I think Nissan now is attracting a younger crowd.”

do their research before purchasing something so expensive. The research consists of online reviews and       “ People that work in retail, mall people.”
word of mouth. The recession has affected some Millennials spending habits. They have become aware
of their budget and how they spend their money. Others have not changed their spending habits. Inter-         “Sportier, mid-range, average American”
viewees admitted to looking for a good deal, but they wouldn’t stress themselves out about it. They are
savy-shoppers when it is easily accessible to them. Depending on the item, Millennials are willing to
spend more money on items that are of higher quality when the price is reasonable for the item. They
deem quality as an important factor in purchase decisions because they relate quality with lasting longer.




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6>0%5&P03&ND-&Q"9-                                                                                                               6>0%5&P03&ND-&Q"9-
RESEARCH   EXECUTIONS    MEDIA     SUCCESS                                                                                       RESEARCH   EXECUTIONS   MEDIA    SUCCESS


                                                                                                          SOCIAL MEDIA   SOV (‘10)                   SOM (‘10)
                        Toyota has taken a technological approach to advertise to millennials. The
                        newest digital marketing method uses SpyderLynks Snap & Tag technology,
                        allowing a consumer to snap an image with their mobile phones to access
                        brand and vehicle communications. The other approach Toyota has taken to          FB 589,627      H 23.3%                         H 21.5%
                        target millennials is using Augmented Reality. Augmented Reality is a meth-        T 64,060      AA 17.7%                        AA 16.7%
                        od for using a live direct or indirect view of a physical, real-world environ-                   Ch 47.25%                       Ch 34.75%
                        ment whose elements are augmented by computer-generated sensory input,
                        like sound or graphics. Through this technology, Toyota allows users to take
                        a virtual test drive of their products.

                        Current Honda campaigns include the “Good Reasons from Honda” cam-
                        paign, as well as the “To Each Their Own” campaign, which highlight the           FB 1,340,474    H 7.3%                          H 16.25%
                        Civic. “To Each Their Own” is a campaign of interest because it targets
                        Millenials. According to Honda, “Since the target personalizes everything
                                                                                                           T 25,873      AA 3.4%                         AA 12.5%
                        in their lives from social media to fashion, the all-new Civic is positioned to                  Ch 12.75%                       Ch 29%
                        be the latest canvas for personalization.”

                        Hyundai is building and selling trucks in China, creating an application for
                        Blackberry users, and is holding promotional events at a college football
                        games to reach our target market. They are currently promoting their Velo-        FB 200,007      H 1.7%                          H N/A
                        ster which has a very innovative campaign with the tag line “Engineered for
                        Whatever.” They have plans to advertise during the Super Bowl and Acad-
                                                                                                           T 17,671      AA 2.7%                         AA N/A
                        emy Awards. They will also sponsor major sporting events. They also have a                       Ch 5.88%                        Ch N/A
                        Diversity Mission Statement clearly stated on their website as well as a large


                        “The Ride of Your Life” positions Chevy as a reliable, established line of cars
                        that has and will continue to be there for you. Their social strategy is mostly   FB 246,562      H 25.3%                         H 10.25%
                        a reactive strategy, responding to negative feedback. They utilize social          T 40,109      AA 12.7%                        AA 11.25%
                        media in a very controlled setting, having little user-generated content that
                        does not create much buzz around their products.
                                                                                                                         Ch 0%                           Ch 5%

                        Ford Motor Company has done an outstanding job in reaching the multi-
                        cultural millennial audience. The Ford Fiesta campaign aided in making
                        major strides in connecting to this audience. The homepage displays their
                        current tagline “Ford- Drive One.” The Ford.com page also offers a link to a      FB 889,623      H 16.3%                         H 11%
                        microsite, thefordstory.com, that enables user-generated content. Ford also        T 87,773      AA 19.3%                        AA 13%
                        utilizes their social media in a very engaging atmosphere with their target
                        audience, ultimately creating a very positive, proactive, and open platform                      Ch 0%                           Ch 3.75%
                        which is extremely powerful and effective.

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6>0%5&P03&ND-&Q"9-                                                                                                               6>0%5&P03&ND-&Q"9-
RESEARCH   EXECUTIONS    MEDIA     SUCCESS                                                                                       RESEARCH   EXECUTIONS    MEDIA   SUCCESS


                                                                                                          SOCIAL MEDIA   SOV (‘10)                   SOM (‘10)
                        Chrysler has re-priced their vehicles to be competitive with those of other
                        mainstream brands, as well as broaden its product portfolio. Making its de-
                        but in 2011’s Superbowl, Chrysler launched the “Born on Fire” advertising
                        campaign which revealed the brands new tagline, “Imported from Detroit,”         FB 233,817       H N/A                           H N/A
                        starring musical artist Eminem. This campaign highlighted the rejuvena-           T 22,252       AA N/A                          AA N/A
                        tion of the entire product line. Chrysler interacts through twitter and face                     Ch N/A
                        book with fans to develop a deeper connection with their consumers. After
                                                                                                                                                         Ch N/A
                        Chrysler’s bankruptcy, the automaker hired separate agencies to provide
                        general advertising


                        Shortly after Buick rolled out its new lineup in 2010, the average consumer
                        purchasing a Buick was 11 years younger. Redesigned models were suc-
                        cessfully aimed at the luxury category, attracting boomers and younger
                        buyers worldwide. Buick made more use of “non-TV” media, utilizing more
                        digital based strategies. This included using social media such as Facebook      FB 123,704       H 14.3%                         H N/A
                        and Twitter. Buick took advantage of innovative strategies, such as a 60-sec-     T 8,852        AA 19%                          AA N/A
                        ond in-cinema spot (to be shown on 13,000 screens). They increased out-                          Ch 0%                           Ch N/A
                        door advertising and adapted more experiential marketing, such as zip-code
                        precise targeting. Buick is now more into drama, cable, and prime-time
                        programming as opposed to early morning shows, news and weather chan-
                        nels. Buick went as far as to stop all marketing with ties to golf, explaining
                        that the company sees golf as the old image of Buick




                                               10                                                                           11
<3-$8"4-&O3"-R                                                                                                                                                                                      N$5>"%-
 RESEARCH        EXECUTIONS   MEDIA      SUCCESS                                                                                                                       RESEARCH      EXECUTIONS     MEDIA     SUCCESS


What A MC Millennial Thinks:
I know that Nissan is a car manufacturer, but I don’t really know what their brand represents. As a com-




 What We Want A MC Millennial to Think:
 Nissan is an innovative brand. When looking for a car, I can count on Nissan to have what I want
 before I even know that I want it. Nissan incorporates passion and style with technology that helps
                                                                                                                   !"##$%&,--.#&/01&23"4"%5
 through life.


COMPELLING IDEAS
  Inventive                                                                                                   From the ages of eighteen to twentynine, millennials go through a lot of milestones. Millennials graduate
                                                                                                              high school, enter college, pursue a career and might even start a family. With all of these changes going
  Show MC Millenials that Nissan isn’t as con-                                                                on in our lives, a reliable car is a must. A car that isn’t just a mode of transportation, but an innovative
  cerned about its competitors as it is about                                                                 vehicle that keeps you motivated. A Nissan Keeps You Driving through all lifes transitions. Keeps You
  challenging itself to give consumers the most                                                               Driving every step of the way.
  up-to-date technology
                                                      TONES
  Transitional
                                                      Be Educational:                                    -         “I like ‘Keeps You                  “It makes sense,                   “The simplicity of
  Nissan’s products can adapt to every phase          nials on innovation that will make their lives easier
  of MC Millenials’ lives. No matter where life                                                                    Driving!’ It’s posi-                very appropriate.                  the phrase leaves
  takes them, their Nissan is always relevant         Be Conversational: Create rapport with MC Mille-             tive and makes me                   I need to know I’m                 room for interpre-
  Aware                                               nials to assure them that Nissan understands their           feel like Nissan’s                  investing in a car                 tation, as it can
                                                      needs and is always willing to help                          a quality product
  Nissan is never out of the loop. Whether it’s                                                                                                        that’s reliable and                relate to the car,
  their ever-changing technology, their adaption      Be Con dent: Convey that Nissan is sure of who it            that I’m going to                   will help me move                  literally, and to our
  to culture, or understanding the turning points                                                                  love for a long
                                                      is across all platforms                                                                          forward,”                          lives, personally,”
  in life, Nissan is interested and attentive to MC
  Millennials                                                                                                      time,”                              Darcie S, 20,                      Paige M, 23,
                                                                                                                   Nina P, 21,                         Hispanic Millennial                Chinese Millennial
So what’s the big idea?                                                                                            Hispanic Millennial
      Nissan’s innovation is what draws you in, but Nissan’s                                                  !"#$""%#&'#($%#)'*$+,"-$.
      adaptability is what keeps you driving
                                                                                                                                               KD$8&;--.#&S01&93"4"%5L
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RESEARCH   EXECUTIONS   MEDIA   SUCCESS                       RESEARCH   EXECUTIONS      MEDIA     SUCCESS

                                               Frame 1

                                                          The TV Spot will feature millennials of the three-

                                                          backseat, looking over the driver’s right shoulder.
                                                          Featured is a Hispanic high school grad leaving

                                                          placed in the frame, his graduation tassel hangs
                                                          from the rearview mirror. He uses the push to start
                                                          ignition to begin the drive up to school. There is a
                                                          focus on the push start technology to show off the
                                                          innovations of Nissan.




                                               Frame 2

                                                          The camera pulls outwards to the back of the ve-
                                                          hicle to extend the view. The exterior of the auto-
                                                          mobile is shown so the audience can see the sleek
                                                          curves of the Nissan’s body.




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NT&694-38"#-=-%8                                                                                                      NT&694-38"#-=-%8
RESEARCH   EXECUTIONS   MEDIA   SUCCESS                                                                             RESEARCH     EXECUTIONS     MEDIA     SUCCESS


Frame 3                                                                                            Frame 5

                                           With a slight pan to the left, the Hispanic high                       The camera angle enters through the windshield
                                           school grad is replaced with an Asian millennial.                      presenting a newly engaged African American-His-
                                           She steps into the car dressed in business attire                      panic couple. The camera turns to see the couple
                                           with laptop in hand. Her demeanor signals to the                       using the new GPS system to guide them to her
                                           audience she is a business professional. Driving to                    family’s house to break the news.
                                           the interview, her parents call to wish her luck. She
                                           answers with the Bluetooth technology so she can
                                           talk hands free. Once again, the audience can see
                                           Nissan’s innovative technology being put to use in
                                           the real world.




Frame 4                                                                                            Frame 6

                                           The camera zooms out again and continues the                           The call to action appears on the viewer’s televi-
                                           rotation, this time showing off the front end of the                   sion screen. A narrator says: “Visit a Nissan deal-
                                           car. The audience is able to view the sporty design                    ership near you to learn how Nissan ‘Keeps You
                                           of the front exterior head on.                                         Driving.’” The tagline ‘Keeps You Driving’ emerges
                                                                                                                  on to the screen along with the Nissan Logo.




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U3"%8&694-38"#-=-%8&                                                                                                                                                                                                         U3"%8&694-38"#-=-%8
 RESEARCH       EXECUTIONS       MEDIA      SUCCESS                                                                                                                                                                                   RESEARCH                     EXECUTIONS                          MEDIA                 SUCCESS

“We’ve Got Your Back”                                                                                              “Bold Decisions”


                                                                                       The large photo is the
                                                                                       main focus, and it dis-
                                                                                       plays the step being take
                                                                                       by the Millennial. The
                                                                                       image aims to relate with
                                                                                       the target audience




                                                                                       The smaller images fea-
                                                                                       tured in each advertise-
                                                                                       ment are meant to show-
                                                                                       case different elements
                                                                                       of innovation, which is
0'(%12-%$#"-)%&'(*%34'5"%5+6"%5''!+-.%6'*%7427%'-"%#"*$'-%34'%2532&$%42$%&'(*%821!/%
                                                                                       what draws our target
                                                                                       audience in                         012$%1+3"%1'%34!"%1541%6+.%4-)%6'7)%)"8+$+'-%&'(2,"%6""-%94+1+-.%&'(*%95'7"%7+:"%1'%
                                                                                                                           34!"/%;"1%15'$"%&"4*$%':%$85''7%4-)%&'(*%<+$$4-%14!"%&'(%15"*"/%=+-)%15"%#"*:"81%>'6%:'*%


!""#$%&'(%)*+,+-./%                                                                                                        &'(*%-"9%4),"-1(*"$?%&'(*%<+$$4-%9+77%$14*1%15"3%9+15%&'(/%




     The copy of each advertisement corresponds with the “transition” the                                                 !""#$%&'(%)*+,+-./%
                                                                                                                           I'%7"4*-%3'*"%46'(1%5'9%<+$$4-%84-%!""#%&'(%)*+,+-.?%
     advertisement showcases. We chose to showcase transitions as they are                                                 ,+$+1%&'(*%7'847%<+$$4-%)"47"*$5+#/
     a major component of MC Millennials’ lives. By featuring these step-
     ping stones, we connect with them emotionally and show we under-                                                  !""#$&'()*+,+-./8'3%@A%3')"7%$5'9-/%B"*$+'-C%<+$$4-%D71+34%E'(#"/%@F1"*+'*%E'7'*C%G")/%0-1"*+'*C%H7'-)%E7'15/%I*4-$3+$$+'-C%A1*'-+8%EBIJ%KE'-1+-('($7&%B4*+467"%I*4-$3+$$+'-L%9+15%34-(47%3')"/%M$")%:'*%
                                                                                                                       D),"*1+$"3"-1%#(*#'$"$%'-7&/%N'%-'1%8'3#4*"%3')"7$%6":'*"%OPQO/%R1&7"%':%84*%34&%,4*&/%I5"%<+$$4-%R&36'7%+$%4%1*4)"34*!%':%<+$$4-%S'1'*%E'/%;1)/%4-)%34&%-'1%6"%($")%'*%*"#*')(8")%9+15'(1%#*+'*%9*+11"-%
     stand them                                                                                                        4#*',47/%T%OPQQ%<+$$4-%S'1'*%E'/?%;1)/



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U3"%8&694-38"#-=-%8                                                                                                                                                                                                                                                                                       2"5"8$>&V?.-3"-%W-
 RESEARCH           EXECUTIONS                         MEDIA                  SUCCESS                                                                                                                                                                                                                   RESEARCH   EXECUTIONS   MEDIA   SUCCESS


“Starting New Adventures”                                                                                                                                                                                                           “Keeps You Driving” Microsite

                                                                                                                                                                                                                                                                                                        SEARCH
                                                                                                                                                                                                                                                           What keeps you driving?
                                                                                                                                                                                                                                                                                                                          Our “Keeps You
                                                                                                                                                                                                                                                                      What is driving you today?
                                                                                                                                                                                                                                                                                                                          Driving” microsite
                                                                                                                                                                                                                                         ME & MY NISSAN
                                                                                                                                                                                                                                                                                                                          will help Millenni-
                                                                                                                                                                                                                                         NISSAN NEWS                                                                      als connect with
                                                                                                                                                                                                                                         SERVICE, PLEASE                                                                  Nissan easily on
                                                                                                                                                                                                                                         DEAL OF THE WEEK                                                                 an emotional and
                                                                                                                                                                                                                                         EVENTS EVERYWHERE
                                                                                                                                                                                                                                                                                                                          practical level
                                                                                                                                                                                                                                        MODEL: Altima Coup 2011

                                                                                                                                                                                                                                        PURCHASED ON April 6, 2011

                                                                                                                                                                                                                                        SALES LIASON Jeff Sands

                                                                                                                                                                                                                                        NEXT SERVICE 20,000 miles

                                                                                                                                                                                                                                        HOME DEALERSHIP Boca Raton
                                                                                                                                                                                                                                                                                                                        Take out '
                                                                                                                                                                                                                                                                                                                        in Keep's
                                                                                                                                                                                                                                    We want our millennials to stay connected, engaged, and excited about their Nissan. Our online expe-
                                                                                                                                                                                                                   Take out ' in    rience offers them this opportunity while re-enforcing the core concept that Nissan Keep’s You Driving
                                                                                                                                                                                                                     offer's.       through life. The site is an open forum to post about their Nissan experiences. It offer’s options to make
                                                                                                                                                                                                                                    their lives easier, and keeps them united and loyal to the Nissan brand. The microsite is built with social
                                                                                                                                                                                                                                    functionality to post updates and pictures from Facebook, Twitter etc. The site keeps them updated with
                                                                                                                                                                                                                                                                                                                                            -
                                                                                                                                                                                                                                    ments, and presents relevant coupons and deals to save money. All components of the site are simple

                                                                                                                                                                                                                                    around the brand.
                                                                                                                                                                                                                 Take out the word
                                                                                                                                                                                                                    exclusivity.   The microsite will serve as an emotional connection through the digital realm that is ever-present within
                                                                                                                                                                                                                                   the millennial target. The exclusivity of the microsite to Nissan-owners is a way to build a shared com-
                                                                                                                                                                                                                 Replace with The
                                                                                                                                                                                                                                   munity while enhancing the Nissan ownership experience of convenience, ease, and staying social.
                                                                                                                                                                                                                  microsite allows

        !""#$%&'(%)*+,+-./%
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                                                                                                         20                                                                                                                                                                                        21
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 RESEARCH         EXECUTIONS   MEDIA   SUCCESS                                                                                                        RESEARCH     EXECUTIONS     MEDIA     SUCCESS

Using Facebook and Twitter E ectively                                                        Interactive Dealership Display
                                                      Nissan’s Facebook fan page will
                                                      function as an integral part of the
                                                      social media campaign. The goal
                                                      of this platform will not only be                                                                                     Our interactive
                                                      aimed at sharing content aligned                                                                                      dealership display
                                                      with the “What Keeps You Driv-                                                                                        aims to register
                                                      ing?” campaign, but also at estab-
                                                      lishing a larger fan base. Non-fans                                                                                   Millennials on
                                                                                                                                                                            the microsite in
                                                      ‘like’ Nissan —in order to view                                                                                       hopes of creat-
                                                      the page in its entirety.
                                                                                                                                                                            ing a long-lasting
                                                      Once a fan has gained access, he/                                                                                     relationship with
                                                      she will be able to interact with                                                                                     the brand
                                                      the brand through posts, pictures,
                                                      and even through sweepstake en-
                                                      tries. There will be a tab available
                                                      for the ‘What Keeps You Driving?’
                                                      sweepstakes, as well as one to


                                                                                             In select DMA dealerships, these LCD panels will be utilized as a jumpstart to support our Nissan micro-
                                                                                             site: What Keeps You Driving? Upon purchase of a vehicle, the salesperson will lead the new owner to
                                                                                             the innovative touch-screen panel to set up an account for the microsite. The simple process will ask for
                                                      Twitter will also be a critical com-                                                                                                             -
!"##$%&#'()*)+,




                                                      ponent of Nissan’s social media        name and password, age, car model, sold by, etc. The last step will be to have a picture taken through
                                                      campaign, especially when target-
                                                      ing Hispanic and African Ameri-
                                                      can Millennials.                       their microsite account, a way to become familiar with the site before even leaving the dealership. In the
                                                                                             last step, the panel will print out the documented information to have as a keepsake and for their per-
                                                      To promote Nissan via Twitter,
                                                      we will encourage Millennials to
                                                      use our tagline with the hashtag       Through the panels, we hope the consumers absorb an innovative experience and with hope the ac-
                                                      #keepsmedriving. This will open
                                                      the doors for interaction and          connection from the consumer to the brand, as if he or she is joining this exclusive Nissan community in
                                                      engagement with our target audi-       an off-road experience.
                                                      ence.




                                                 22                                                                                              23
V4-%8#                                                                                                                                                                                                                     V4-%8#
RESEARCH     EXECUTIONS       MEDIA      SUCCESS                                                                                                                                     RESEARCH       EXECUTIONS         MEDIA        SUCCESS




               WHY EVENTS?                                            Hispanic Americans                                         African Americans                                               Chinese Americans

                                                           36th Annual Calle Ocho Festiva                            BET Awards                                                      Comic Con
With a total of nine events, we chose three
events targeted towards African American,                                                                            In 2013, Black Entertainment Television will host their         Comic Con is held every year in mid-July at the San
Asian American, and Hispanic millennials.
                                                           Held every March in Miami, FL, Calle
                                                           Held every March in Miami, FL, Calle Ocho draws
                                                                                                                     13th BET Awards Show at the Shrine Auditorium in Los            Diego Convention Center. Last year it was a sold-out
                                                           over 1 million attendees as they pay tribute to America
                                                           Ocho drawsHispanics. Many people come to
                                                           for welcoming all over 1 million attend-                  Angeles, CA. The show was established to celebrate              event bringing approximately 130,000 people to the
                                                                                                                     African Americans in music, acting, sports and other                                                                -
The events were chosen based on high at-                   ees as diverse, pay music Puerto Rico,of various
                                                           enjoy the
                                                                     they food, tribute culture Dominican
                                                           latino backgrounds, including
                                                                                          and
                                                                                               to America
tendance of multicultural millennials. They                for welcoming all Hispanics.Venezuela,
                                                           Republic, Cuba, the Caribbean, Colombia, Many             are presented annually and broadcasted live on BET.             The convention is the largest in the Americas.
were also chosen because the areas where
the events are held have a high population
                                                           people Honduras, Haiti, Guatemala,diverse,
                                                           Nicaragua,
                                                                       come to enjoy the Costa Rico,
                                                           Mexico, Chile, Ecuador, Panama, Peru and more.                                                                              Should we include a picture for one
of that particular demographic.                            food, music and culture of various                        NBA All-Star Game                                                      of the Chinese Events?
                                                           latino backgrounds                                        The NBA All-Star game is to be held in Toronto Canada
At these events we will have many Nissan                                                                             for March 2014. The game is the featured event of the
banners displaying our tag line, “keeps you                                                                          All-Star Weekend, and it is held on a Sunday night. All-
                                                                                                                                                                                     2013 Chinese New Year’s Festival
driving.”. We will also have a table set up
                                                           36th Annual Calle Ocho Festiva                            Star Weekend also includes a number of popular exhi-
                                                                                                                     bition games and competitions featuring NBA players
at these events with members of our street                                                                                                                                           At the beginning of early January, the Chinese celebrate
                                                          Held every March in Miami, FL, Calle                       and alumni as well as players from the WNBA and D-
                                                                                                                                                                                     the New Year. Beginning in 2012, the festival will be
team answering questions. They will also                                                                             League. The All-Star Game is usually the highest rated
be giving out Nissan promotional items                    Ocho draws over 1 million attend-                                                                                          held in Los Angeles, CA as it is expected to bring in an
                                                                                                                     (January to March) of the cable television season.              estimated 100,000 visitors from all over the Southern
such as t-shirts and coosies that display our             ees as they pay tribute to America                                                                                         California region. At the event, there are vendors offer-
tag line.Take out . after the "keeps you driving."        for welcoming all Hispanics. Many                                                                                          ing unique gifts and specialty items, food booths with
              Take out also in third sentence                                                                        Taste of Chicago                                                various types of delectable items, amusement rides,
                                                          people come to enjoy the diverse,                                                                                          and lots of live entertainment.
We will take videos at the event with the
target market answering the question:                     food, music and culture of various
                                                          14th Annual Latin Grammys                                  Held during the last week of June, the Taste of Chicago
                                                                                                                     has grown to be the world’s largest outdoor food fest.
“What keeps you driving?”. This will help                 latino backgrounds                                         Attracting upwards of 3 million people each year, many
                                                       The Latin Grammys will take place in November 2013.
                                                                                                                     people come to taste the different foods, listen to live
                                                       The awards recognize outstanding achievement in the
                                                                                                                     music, and enjoy exploring this Windy City.
them to make sure to keep checking the
                            Make micro site one word.      36th Annual Calle Ocho Festiva
                                                       music industry, primarily those produced in Spanish or                                                                        Fast & The Furious Premiere
site to see their interviews.                          Portuguese. In 2011, there were approximately 11.1
                            Last sent: We will tell them
                                                       million viewers.
                                                                                                                                                                                     The Fast and the Furious ”Fast 6” is anticipated to be
                                   to keep checking..       Held every March in Miami, FL, Calle                                                                                     released Memorial Day weekend, May 24, 2013. Di-
Being at these events will show our target
                                                            Ocho draws over 1 million attend-                                                                                        rector Justin Lin stated in an interview that he intends
market that we understand things they like                 2013 FIFA World Cup                                                                                                       to get Vin Diesel, Paul Walker, Eva Mendes, Dwayne
to do. These events are all great ways to                   ees as they pay tribute to America                                                                                       Johnson and Tyrese Gibson back as well as others,
quickly generate buzz and effective PR.                     for welcoming all Hispanics. Many
                                                           The futbol match will be held in Brazil through the
                                                                                                                                                                                     “Fast 5,” which made more than any other previous
                                                           month of June. During the last World Cup, held in
                                                           South Africacome to enjoy the diverse,
                                                            people of 2010, the United States averaged 2.1                                                                           Fast and the Furious counterpart, the sixth is expected
                                                                                                                                                                                     to bring in the most money, as they have largest budget
                                                            food, music and culture of various
                                                           rating, with 2.2 mm HH and 3.2 mm views over the 64
                                                           games.
                                                            latino backgrounds

                                                     24                                                                                                                         25
U30=08"0%$>&N013                                                                                                                                                               U30=08"0%$>&N013
 RESEARCH     EXECUTIONS       MEDIA   SUCCESS                                                                                                                               RESEARCH    EXECUTIONS     MEDIA     SUCCESS


Nissan Cash Cab: Campus Tour                                                                                         Nissan Cash Cab: City Tour
The Cash Cab tour will feature a Nissan cab. This cab will drive around the area giving rides to MC mil-Change MC to The City-State Nissan Tour will be following the Cash Cab Campus Tour. This tour will go to cities with
lennials. At random, we will offer riders a chance to win Nissan prizes and/or cash. Questions will be multicultural a high population of MC millenials. Some of this tour will collide with events going on in these cities.
asked about the Campus and Nissan.                             Take our and/or
                                                                                                                     test-drive the car models or choose the augmented reality version on our augmented reality racing game.
                                                                     cash.
 Accompanying the Cash Cabs will be a customized Nissan tour bus. A Nissan event set-up will be                      We’ll be visiting the following cities:


event team answering any questions and supervising the test drives. Students will have the opportunity                                     State                       DMA
to test-drive out our virtual reality/augmented reality test-driving racing game.
                                                                   Take out MC
 We have chosen colleges that have a high population of each MC Millennial. The tour will travel to                                       California       Los Angeles, San Diego, San Francisco
Historically Black Colleges with a high enrollment of African-Americans, colleges with over a 60% His-
panic population and campuses with a high Chinese-American population. Eight colleges were chosen                                           Florida        Hialeah, Miami, Tampa, Orlando
for each ethnicity so we could target each MC millennial evenly. We will be visiting the following Cam-
puses on our college tour:               Change 2nd to last sent to: Eight colleges were chosen for each                                   Georgia         Atlanta, Duluth
                                                                       ethnicity.
                                                                                                                                             Illinois      Chicago
      African American                 Hispanic American                 Chinese American
                                                                                                                                          Maryland         Baltimore

    Howard University                  Texas A & M International         University of California                                    Massachusetts         Boston
                                       University
    Morehouse College                                                    Riverside                                                        New York         New York City
                                       University of Phoenix
    Hampton University                                                   Polytechnic University NY                                     Philadelphia        Philadelphia, Pittsburgh
                                       The University of Texas-Pan
    Tuskegee University                American                          Rutgers                                                              Texas        Austin, Dallas-Ft. Worth, Houston

    Xavier University of               Texas State Technical Col-        University of Pennsylvania                               Washington, D.C.
    Louisiana                          lege
                                                                         University of Maryland
    Florida A&M University             Boricua College
                                                                         Cornell University
    North Carolina A&T State           Los Angeles Mission
    University                         College                           Stanford

    North Carolina Central             Miami Dade College                Massachusetts IT
    University
                                       New Mexico State
                                       University

                                                   26                                                                                                                   27
U30=08"0%$>&N013                                                                   U30=08"0%$>&N013
RESEARCH   EXECUTIONS   MEDIA   SUCCESS                                          RESEARCH   EXECUTIONS   MEDIA   SUCCESS


                                               Nissan Cash Cab: Campus Tour




                                               Nissan Cash Cab: City Tour




                                          28                                29
:-9"$&F@X-W8"4-#                                                                                                                                                                     :-9"$&P>0BWD$38
  RESEARCH     EXECUTIONS     MEDIA     SUCCESS                                                                                                                                   RESEARCH   EXECUTIONS    MEDIA    SUCCESS

Media Objectives and Strategies                                                                                                     J.F.M                   A.M.J                       Ju . A . S                 O.N.D

Objective: Target MC Milleninals to increase MC market share                                                                  Special messaging                                                            Special messaging
Strategy: Use targeted print and TV spot placement in key DMAs                                                                regarding Black His-                                                         regarding Hispanic




                                                                                                           TV & Print
                                                                                                                              tory Month will be                                                           Heritage Month will
O: Increase word-of-mouth and generate buzz                                                                                   published during the                                                         be published during
                                                                                                                              month of February                                                            the month of Octo-
S: Focus on and generate events that target MC Millenials
                                                                                                                                                                                                           be purchased due to
O: Create a powerful digital connection with consumers                                                                                                                                                     the holiday season
S: Use Social Media to engage with consumers and increase awareness
                                                                                                                                                                                                           Heavier monitor-
O: Maximize ROI




                                                                                                           Digital & Social
                                                                                                                                                                                                           ing due to holiday
S: Advertise year-round with pulsing during Hispanic Heritage Month, Black History Month and the holiday
                                                                                                                                                                                                           season
season

                                                      SUGGESTED MEDIA VEHICLES
                MEDIA BUDGET
                                                      Print Vehicles
                                                      Considering magazines with high MC Millennial
           Production $15 million                     readership
                                                                                                                              Calle Ocho Festival     FIFA World Cup in            Latin Grammys (lo-
                                                      Examples: Cosmopolitan, People, Forbes




                                                                                                           Lifestyle Events
                     TV $50 million
                                                                                                                              All-Star Game in                                     Con in San Diego,
                                                                                                                                                      Taste of Chicago Fes-        CA
                   Print $1 million                                                                                           Chinese New Year
                                                                                                                              Festival in Los Ange-   Fast and the Furious
                 Digital $1 million                                                                                           les, CA                 VI Premiere (Loca-
                                                                                                                                                      tion TBD)

                 Social $1 million
                                                                                                                                                                                   Cash Cab Promotional Tour
           Promotions $5 million



                                                                                                           Promotions
    Point of Purchase $1 million

                 Events $27 million

                                                      TV Vehicles
                           $100 million               Considering spot TV in DMAs with high MC composi-
                                                                                                                    Indicates pulsing
                                                      tion and during programming popular among MC

                                                                                                             Indicates advertising
                                                     30                                                                                                                      31
:-$#13-#&0R&J1WW-##
  RESEARCH     EXECUTIONS      MEDIA     SUCCESS

We will be analyzing and tracking important variables of our campaign to make certain that our ob-
jectives are being met. The success of our campaign will be measured by the success of each of these
variables. We will be analyzing the following variables:

MULTICULTURAL SHARE
Our overall marketing goal is to increase total Multicultural Share. We will measure this by the increase
in sales for each multicultural millennial audience by quarter.

Monthly tracking studies will be done on the following to measure impact of the campaign:
      - Number of sales from 18- 29 year-old MC Millennials
      -Retention rate of the target market
      - Brand awareness
      - Overall perception of Nissan
      - Perception of dealership experience

DIGITAL EXPERIENCE
-We will track campaign success via Facebook and Twitter Analytics. Success of these social media ve-
hicles will also be analyzed by monthly reports completed by employees monitoring the pages.

-Google Analytics will be used to track the success of our micro site.
-The perception of all of these digital aspects will be evaluated by surveys before, during and after the
campaign. These surveys will strictly be given to members of the designated target market.

-The number of users that are signed up for our micro site will show us how effective many aspects of
our campaign were. Since this site will be promoted through our events and other areas of our cam-
paign, this will show an effective measure of success.

RECALL SURVEYS:
Survey consumers of our target market to make sure we are reaching an adequate number. These will be
done at the end of the campaign and will mostly focus on the recall of our television spot and print ads.




                                                    32

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Nissan plansbook3

  • 1. ,--.#&/01&23"4"%5 !"##$%&'&()*+ 6%&7%8-53$8-9&:$3;-8"%5&<$=.$"5% 6>-?$%9-3&'&<$@3-3$&'&A03B"8C&'&!-BD00;&'&!1%-C
  • 2. 2003E#&F.-%G&A0.&F%&7%H I-88"%5&J8$38-9 RESEARCH EXECUTIONS MEDIA SUCCESS Table of Contents Company Analysis Company Analysis ...........................................................................................................................3 You are a full-line car manufacturer. You have vehicles in every segment including sedans, sports cars, Market Analysis ................................................................................................................................3 SUVs, crossovers, trucks, a minivan, and a 100% electric vehicle. In August of 2010, you launched the “Innovation for All” marketing platform. This marketing platform supports your full line of products and Target Audience ...............................................................................................................................3 displays the unifying theme of innovation. You hold true to and call out this unifying theme (including Key Insights .......................................................................................................................................4 your tagline) in all of your advertisements, yet it has not been enough. You want to build awareness and Competitive Sets .............................................................................................................................5 lasting favorability among African American, Hispanic and Chinese millennial consumers in the United States. We can help you do that. Creative Brief .....................................................................................................................................6 Print ......................................................................................................................................................7 TV ..........................................................................................................................................................8 MC Share Non MC Share Total Market Share Media ...................................................................................................................................................9 Social .................................................................................................................................................10 2008 13% 2008 8% 2008 8.5% Point-of-Purchase .........................................................................................................................11 Promotions .....................................................................................................................................12 2009 12.5% 2009 8% 2009 8.5% Events ...............................................................................................................................................13 Budget ..............................................................................................................................................14 2010 12.5% 2010 8.5% 2010 9% Measurement.................................................................................................................................15 Market Analysis and government bailouts. (CSM Worldwide 2010). The economic recession took a hard hit to the au- tomotive industry starting in 2007. Units sold per year decreased dramatically from about 13.2 million down to 2.9 million sold. (Plunkett Research Ltd.) The economy is starting to show signs of growth with automotive sales increasing. Sales are “forecasted to increase by 11 percent to 15.5 million units—an in- crease of 1.5 million units from 2010. The U.S. auto market continues to be the driver for growth in the region, with sales expected to reach 13 million units, an increase of 12 percent from 2010.” (J.D. Power & Associates). Additionally, New mandates have been set by The National Highway Transportation Safety Administra- tion and the United States Environmental Protective Agency that state: automobile manufacturers must decrease the carbon monoxide emission and increase the fuel economy of vehicles sold in the U.S. The average miles per gallon by 2016 must be 32MPG compared to the 25MPG today. A major trend in re- 2 3
  • 3. KD-3-&63-&K-&I0"%5L KD0M#&7%&ND-&23"4-3E#&J-$8L RESEARCH EXECUTIONS MEDIA SUCCESS RESEARCH EXECUTIONS MEDIA SUCCESS Weaknesses & Opportunities Millenials For MC Millennials, authenticity is important. It’s about being themselves, real and unique. These mul- researched your company, your past marketing efforts and your current standing amongst MC Millenni- ticulturals believe it’s important to identify with their country of origin. They aren’t very religious. They als along all social media channels. This is what we found. hold their personal lives to a high level and believe strong and healthy relationships with loved ones are their highest priority. They embrace technology, believe it makes life easier and have welded it with their social lives. Millennials want to live their passion and pursue it in education and career. The recession Weakness Opportunity has caused a setback for millennials into career entries, but they are very optimistic about their future Nissan is not in the consumer’s top of mind awareness Invest in more engaging mediums, such as social media cautious, but not frugal with their money. Style, functionality, quality, impact on the environment, and and digital advertising, to generate awareness among con- sumers reliability from established brands affect how this target market makes purchases. Millennials embrace making something their own and think it’s important to express themselves. Nissan lacks a variety of partnerships To achieve results similar to sponsoring the Heisman and African Asian Hispanic NCAA football, Nissan should invest in partnerships across the gamut of millenial and multicultural interests Americans Americans Americans The African American market can Values are very important and Millennial Hispanics are proud Nissan lacks a consistent brand image among its target Create a cohesive and unifying brand position that will include respecting one’s elders, of their Latino heritage while market resonate in the target’s mind Urban characteristics are tied to social harmony, interdependency simultaneously merging Hispanic psychographic elements of culture and relationships. It’s common for traditions with American customs, Values such as music, fashion, language, several generations to live together however, they identify with their and mindset. African Americans under one roof and believe helping country of origin. They generally Goals & Objectives believe that what you buy should make a statement about you. They others is imperative before one can reach self-actualization. Gender rate career success higher than they rate marriage, children and are very committed to their sense roles are about expectations, with religion—and much higher than of individuality and pride. women being subservient to men. they rate wealth. Monumental chapters are constantly beginning and ending in the lives of MC Millennials. Choices have greater effects, decisions are harder to make, and their lives are shaped by each move they make. We African-Americans are heavy users Chinese Americans are very con- More and more, Hispanics are want them to know that Nissan stays by their side regardless of the conclusions they draw and the moves of electronic media. scious of brands and interested in turning to electronic media to Technology they make. We will do this by reminding them that wherever they are going and whatever they are do- the most current technologies. They express themselves. ing, “Nissan Keeps You Driving.” We need our consumer’s to understand that their goals in life are Nis- rely on consumer reviews. san’s goals in life, and that is why their Nissan will be there to “Keep You Driving” till the end. Objective: Lead to increased market share across multicultural target Objective: Generate conversation MC Millennials across digital and social media platforms African Americans are heavy media Chinese media, which is mostly They speak English and Spanish, consumers. Trends in technology consumed by 1st and 1.5 genera- and they consume media in both Use of Media Objective: Increase brand awareness by 20% adoption and social networking tion Chinese, is primarily in-lan- English and Spanish. - guage and in-culture. Pan-Asian When it comes to music, some ence over popular culture beyond media, mostly consumed by young 30% of third-generation Latino the limits of ethnic categorization. 2nd and 1.5 generations, is primar- youths report that at least half of African-Americans are heavy users ily in English while still in-culture, the songs they listen to are in Span- of electronic media. but appeals to all different Asian ish. segments. 4 5
  • 4. N13%"%5&F%&ND-&O3"5D8# J13-G&!"##$%&<$%&<0=-H RESEARCH EXECUTIONS MEDIA SUCCESS RESEARCH EXECUTIONS MEDIA SUCCESS Their Wallet: Spending Habits We spoke to the target audience in an attempt to understand their current perception of Nissan as a brand. When we asked our interviewees what they thought about Nissan’s brand personality, many were There was a mutual agreement amongst millennials when asked if a car is an unnecessary expense in stumped in giving a solid response. We found that many of our interviewee’s responses were inconsis- today’s economy. They agreed it was dependent on the location of an individual. The most important tent across the board. While a few of our respondents emphasized Nissan’s style as a unique quality, things when purchasing a car vary from safety, gas mileage, warranty, price, and style. “I think it de- others showed concern about models being priced out of their price range. A few individuals even de- scribed Nissan as “average.” The inconsistency in our target audience’s responses led us to the conclu- like extended warranty, or better interior. Given that cars depreciate in value so quickly I would like to sion that Nissan lacks a clear communication strategy. purchase the little things that are going to be valuable when the car breaks down.” Even though they had We asked: “How would you describe Nissan as a person?” it came down to their parents’ decision. If the parents didn’t pay for the millennials car, they did play a role in the purchasing process. Interviewees admitted they turn to their parents for advice on car selec- This is what the target audience had to say: tion. My Life, My Brands: Connection w/ Brands “Stylish.” their name and how consumers will perceive that brand.” Communication and information about au- “A courteous neighbor” thenticity is also important to this target market. Interviewees were most impacted by Apple due to it’s - “Japanese, slightly older, boring but safe.” tures on cars like iPod connectors, integration of 3rd party devices, push on ignition, OnStar, parking assistance, and collision avoidance or detections to be innovative. Technology is directly connected with “Expensive.” innovation. “The dean of the bio-chemical engineering program” Behind The Wheel: Perception of Cars “Recently married couple, younger. I think Nissan now is attracting a younger crowd.” do their research before purchasing something so expensive. The research consists of online reviews and “ People that work in retail, mall people.” word of mouth. The recession has affected some Millennials spending habits. They have become aware of their budget and how they spend their money. Others have not changed their spending habits. Inter- “Sportier, mid-range, average American” viewees admitted to looking for a good deal, but they wouldn’t stress themselves out about it. They are savy-shoppers when it is easily accessible to them. Depending on the item, Millennials are willing to spend more money on items that are of higher quality when the price is reasonable for the item. They deem quality as an important factor in purchase decisions because they relate quality with lasting longer. 6 7
  • 5. 6>0%5&P03&ND-&Q"9- 6>0%5&P03&ND-&Q"9- RESEARCH EXECUTIONS MEDIA SUCCESS RESEARCH EXECUTIONS MEDIA SUCCESS SOCIAL MEDIA SOV (‘10) SOM (‘10) Toyota has taken a technological approach to advertise to millennials. The newest digital marketing method uses SpyderLynks Snap & Tag technology, allowing a consumer to snap an image with their mobile phones to access brand and vehicle communications. The other approach Toyota has taken to FB 589,627 H 23.3% H 21.5% target millennials is using Augmented Reality. Augmented Reality is a meth- T 64,060 AA 17.7% AA 16.7% od for using a live direct or indirect view of a physical, real-world environ- Ch 47.25% Ch 34.75% ment whose elements are augmented by computer-generated sensory input, like sound or graphics. Through this technology, Toyota allows users to take a virtual test drive of their products. Current Honda campaigns include the “Good Reasons from Honda” cam- paign, as well as the “To Each Their Own” campaign, which highlight the FB 1,340,474 H 7.3% H 16.25% Civic. “To Each Their Own” is a campaign of interest because it targets Millenials. According to Honda, “Since the target personalizes everything T 25,873 AA 3.4% AA 12.5% in their lives from social media to fashion, the all-new Civic is positioned to Ch 12.75% Ch 29% be the latest canvas for personalization.” Hyundai is building and selling trucks in China, creating an application for Blackberry users, and is holding promotional events at a college football games to reach our target market. They are currently promoting their Velo- FB 200,007 H 1.7% H N/A ster which has a very innovative campaign with the tag line “Engineered for Whatever.” They have plans to advertise during the Super Bowl and Acad- T 17,671 AA 2.7% AA N/A emy Awards. They will also sponsor major sporting events. They also have a Ch 5.88% Ch N/A Diversity Mission Statement clearly stated on their website as well as a large “The Ride of Your Life” positions Chevy as a reliable, established line of cars that has and will continue to be there for you. Their social strategy is mostly FB 246,562 H 25.3% H 10.25% a reactive strategy, responding to negative feedback. They utilize social T 40,109 AA 12.7% AA 11.25% media in a very controlled setting, having little user-generated content that does not create much buzz around their products. Ch 0% Ch 5% Ford Motor Company has done an outstanding job in reaching the multi- cultural millennial audience. The Ford Fiesta campaign aided in making major strides in connecting to this audience. The homepage displays their current tagline “Ford- Drive One.” The Ford.com page also offers a link to a FB 889,623 H 16.3% H 11% microsite, thefordstory.com, that enables user-generated content. Ford also T 87,773 AA 19.3% AA 13% utilizes their social media in a very engaging atmosphere with their target audience, ultimately creating a very positive, proactive, and open platform Ch 0% Ch 3.75% which is extremely powerful and effective. 8 9
  • 6. 6>0%5&P03&ND-&Q"9- 6>0%5&P03&ND-&Q"9- RESEARCH EXECUTIONS MEDIA SUCCESS RESEARCH EXECUTIONS MEDIA SUCCESS SOCIAL MEDIA SOV (‘10) SOM (‘10) Chrysler has re-priced their vehicles to be competitive with those of other mainstream brands, as well as broaden its product portfolio. Making its de- but in 2011’s Superbowl, Chrysler launched the “Born on Fire” advertising campaign which revealed the brands new tagline, “Imported from Detroit,” FB 233,817 H N/A H N/A starring musical artist Eminem. This campaign highlighted the rejuvena- T 22,252 AA N/A AA N/A tion of the entire product line. Chrysler interacts through twitter and face Ch N/A book with fans to develop a deeper connection with their consumers. After Ch N/A Chrysler’s bankruptcy, the automaker hired separate agencies to provide general advertising Shortly after Buick rolled out its new lineup in 2010, the average consumer purchasing a Buick was 11 years younger. Redesigned models were suc- cessfully aimed at the luxury category, attracting boomers and younger buyers worldwide. Buick made more use of “non-TV” media, utilizing more digital based strategies. This included using social media such as Facebook FB 123,704 H 14.3% H N/A and Twitter. Buick took advantage of innovative strategies, such as a 60-sec- T 8,852 AA 19% AA N/A ond in-cinema spot (to be shown on 13,000 screens). They increased out- Ch 0% Ch N/A door advertising and adapted more experiential marketing, such as zip-code precise targeting. Buick is now more into drama, cable, and prime-time programming as opposed to early morning shows, news and weather chan- nels. Buick went as far as to stop all marketing with ties to golf, explaining that the company sees golf as the old image of Buick 10 11
  • 7. <3-$8"4-&O3"-R N$5>"%- RESEARCH EXECUTIONS MEDIA SUCCESS RESEARCH EXECUTIONS MEDIA SUCCESS What A MC Millennial Thinks: I know that Nissan is a car manufacturer, but I don’t really know what their brand represents. As a com- What We Want A MC Millennial to Think: Nissan is an innovative brand. When looking for a car, I can count on Nissan to have what I want before I even know that I want it. Nissan incorporates passion and style with technology that helps !"##$%&,--.#&/01&23"4"%5 through life. COMPELLING IDEAS Inventive From the ages of eighteen to twentynine, millennials go through a lot of milestones. Millennials graduate high school, enter college, pursue a career and might even start a family. With all of these changes going Show MC Millenials that Nissan isn’t as con- on in our lives, a reliable car is a must. A car that isn’t just a mode of transportation, but an innovative cerned about its competitors as it is about vehicle that keeps you motivated. A Nissan Keeps You Driving through all lifes transitions. Keeps You challenging itself to give consumers the most Driving every step of the way. up-to-date technology TONES Transitional Be Educational: - “I like ‘Keeps You “It makes sense, “The simplicity of Nissan’s products can adapt to every phase nials on innovation that will make their lives easier of MC Millenials’ lives. No matter where life Driving!’ It’s posi- very appropriate. the phrase leaves takes them, their Nissan is always relevant Be Conversational: Create rapport with MC Mille- tive and makes me I need to know I’m room for interpre- Aware nials to assure them that Nissan understands their feel like Nissan’s investing in a car tation, as it can needs and is always willing to help a quality product Nissan is never out of the loop. Whether it’s that’s reliable and relate to the car, their ever-changing technology, their adaption Be Con dent: Convey that Nissan is sure of who it that I’m going to will help me move literally, and to our to culture, or understanding the turning points love for a long is across all platforms forward,” lives, personally,” in life, Nissan is interested and attentive to MC Millennials time,” Darcie S, 20, Paige M, 23, Nina P, 21, Hispanic Millennial Chinese Millennial So what’s the big idea? Hispanic Millennial Nissan’s innovation is what draws you in, but Nissan’s !"#$""%#&'#($%#)'*$+,"-$. adaptability is what keeps you driving KD$8&;--.#&S01&93"4"%5L 13
  • 8. P$=">S&N3-- NT&694-38"#-=-%8 RESEARCH EXECUTIONS MEDIA SUCCESS RESEARCH EXECUTIONS MEDIA SUCCESS Frame 1 The TV Spot will feature millennials of the three- backseat, looking over the driver’s right shoulder. Featured is a Hispanic high school grad leaving placed in the frame, his graduation tassel hangs from the rearview mirror. He uses the push to start ignition to begin the drive up to school. There is a focus on the push start technology to show off the innovations of Nissan. Frame 2 The camera pulls outwards to the back of the ve- hicle to extend the view. The exterior of the auto- mobile is shown so the audience can see the sleek curves of the Nissan’s body. 14 15
  • 9. NT&694-38"#-=-%8 NT&694-38"#-=-%8 RESEARCH EXECUTIONS MEDIA SUCCESS RESEARCH EXECUTIONS MEDIA SUCCESS Frame 3 Frame 5 With a slight pan to the left, the Hispanic high The camera angle enters through the windshield school grad is replaced with an Asian millennial. presenting a newly engaged African American-His- She steps into the car dressed in business attire panic couple. The camera turns to see the couple with laptop in hand. Her demeanor signals to the using the new GPS system to guide them to her audience she is a business professional. Driving to family’s house to break the news. the interview, her parents call to wish her luck. She answers with the Bluetooth technology so she can talk hands free. Once again, the audience can see Nissan’s innovative technology being put to use in the real world. Frame 4 Frame 6 The camera zooms out again and continues the The call to action appears on the viewer’s televi- rotation, this time showing off the front end of the sion screen. A narrator says: “Visit a Nissan deal- car. The audience is able to view the sporty design ership near you to learn how Nissan ‘Keeps You of the front exterior head on. Driving.’” The tagline ‘Keeps You Driving’ emerges on to the screen along with the Nissan Logo. 16 17
  • 10. U3"%8&694-38"#-=-%8& U3"%8&694-38"#-=-%8 RESEARCH EXECUTIONS MEDIA SUCCESS RESEARCH EXECUTIONS MEDIA SUCCESS “We’ve Got Your Back” “Bold Decisions” The large photo is the main focus, and it dis- plays the step being take by the Millennial. The image aims to relate with the target audience The smaller images fea- tured in each advertise- ment are meant to show- case different elements of innovation, which is 0'(%12-%$#"-)%&'(*%34'5"%5+6"%5''!+-.%6'*%7427%'-"%#"*$'-%34'%2532&$%42$%&'(*%821!/% what draws our target audience in 012$%1+3"%1'%34!"%1541%6+.%4-)%6'7)%)"8+$+'-%&'(2,"%6""-%94+1+-.%&'(*%95'7"%7+:"%1'% 34!"/%;"1%15'$"%&"4*$%':%$85''7%4-)%&'(*%<+$$4-%14!"%&'(%15"*"/%=+-)%15"%#"*:"81%>'6%:'*% !""#$%&'(%)*+,+-./% &'(*%-"9%4),"-1(*"$?%&'(*%<+$$4-%9+77%$14*1%15"3%9+15%&'(/% The copy of each advertisement corresponds with the “transition” the !""#$%&'(%)*+,+-./% I'%7"4*-%3'*"%46'(1%5'9%<+$$4-%84-%!""#%&'(%)*+,+-.?% advertisement showcases. We chose to showcase transitions as they are ,+$+1%&'(*%7'847%<+$$4-%)"47"*$5+#/ a major component of MC Millennials’ lives. By featuring these step- ping stones, we connect with them emotionally and show we under- !""#$&'()*+,+-./8'3%@A%3')"7%$5'9-/%B"*$+'-C%<+$$4-%D71+34%E'(#"/%@F1"*+'*%E'7'*C%G")/%0-1"*+'*C%H7'-)%E7'15/%I*4-$3+$$+'-C%A1*'-+8%EBIJ%KE'-1+-('($7&%B4*+467"%I*4-$3+$$+'-L%9+15%34-(47%3')"/%M$")%:'*% D),"*1+$"3"-1%#(*#'$"$%'-7&/%N'%-'1%8'3#4*"%3')"7$%6":'*"%OPQO/%R1&7"%':%84*%34&%,4*&/%I5"%<+$$4-%R&36'7%+$%4%1*4)"34*!%':%<+$$4-%S'1'*%E'/%;1)/%4-)%34&%-'1%6"%($")%'*%*"#*')(8")%9+15'(1%#*+'*%9*+11"-% stand them 4#*',47/%T%OPQQ%<+$$4-%S'1'*%E'/?%;1)/ 18 19
  • 11. U3"%8&694-38"#-=-%8 2"5"8$>&V?.-3"-%W- RESEARCH EXECUTIONS MEDIA SUCCESS RESEARCH EXECUTIONS MEDIA SUCCESS “Starting New Adventures” “Keeps You Driving” Microsite SEARCH What keeps you driving? Our “Keeps You What is driving you today? Driving” microsite ME & MY NISSAN will help Millenni- NISSAN NEWS als connect with SERVICE, PLEASE Nissan easily on DEAL OF THE WEEK an emotional and EVENTS EVERYWHERE practical level MODEL: Altima Coup 2011 PURCHASED ON April 6, 2011 SALES LIASON Jeff Sands NEXT SERVICE 20,000 miles HOME DEALERSHIP Boca Raton Take out ' in Keep's We want our millennials to stay connected, engaged, and excited about their Nissan. Our online expe- Take out ' in rience offers them this opportunity while re-enforcing the core concept that Nissan Keep’s You Driving offer's. through life. The site is an open forum to post about their Nissan experiences. It offer’s options to make their lives easier, and keeps them united and loyal to the Nissan brand. The microsite is built with social functionality to post updates and pictures from Facebook, Twitter etc. The site keeps them updated with - ments, and presents relevant coupons and deals to save money. All components of the site are simple around the brand. Take out the word exclusivity. The microsite will serve as an emotional connection through the digital realm that is ever-present within the millennial target. The exclusivity of the microsite to Nissan-owners is a way to build a shared com- Replace with The munity while enhancing the Nissan ownership experience of convenience, ease, and staying social. microsite allows !""#$%&'(%)*+,+-./% Nissan-owners to build a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
  • 12. J0W"$>&:-9"$ U0"%8&0R&U13WD$#- RESEARCH EXECUTIONS MEDIA SUCCESS RESEARCH EXECUTIONS MEDIA SUCCESS Using Facebook and Twitter E ectively Interactive Dealership Display Nissan’s Facebook fan page will function as an integral part of the social media campaign. The goal of this platform will not only be Our interactive aimed at sharing content aligned dealership display with the “What Keeps You Driv- aims to register ing?” campaign, but also at estab- lishing a larger fan base. Non-fans Millennials on the microsite in ‘like’ Nissan —in order to view hopes of creat- the page in its entirety. ing a long-lasting Once a fan has gained access, he/ relationship with she will be able to interact with the brand the brand through posts, pictures, and even through sweepstake en- tries. There will be a tab available for the ‘What Keeps You Driving?’ sweepstakes, as well as one to In select DMA dealerships, these LCD panels will be utilized as a jumpstart to support our Nissan micro- site: What Keeps You Driving? Upon purchase of a vehicle, the salesperson will lead the new owner to the innovative touch-screen panel to set up an account for the microsite. The simple process will ask for Twitter will also be a critical com- - !"##$%&#'()*)+, ponent of Nissan’s social media name and password, age, car model, sold by, etc. The last step will be to have a picture taken through campaign, especially when target- ing Hispanic and African Ameri- can Millennials. their microsite account, a way to become familiar with the site before even leaving the dealership. In the last step, the panel will print out the documented information to have as a keepsake and for their per- To promote Nissan via Twitter, we will encourage Millennials to use our tagline with the hashtag Through the panels, we hope the consumers absorb an innovative experience and with hope the ac- #keepsmedriving. This will open the doors for interaction and connection from the consumer to the brand, as if he or she is joining this exclusive Nissan community in engagement with our target audi- an off-road experience. ence. 22 23
  • 13. V4-%8# V4-%8# RESEARCH EXECUTIONS MEDIA SUCCESS RESEARCH EXECUTIONS MEDIA SUCCESS WHY EVENTS? Hispanic Americans African Americans Chinese Americans 36th Annual Calle Ocho Festiva BET Awards Comic Con With a total of nine events, we chose three events targeted towards African American, In 2013, Black Entertainment Television will host their Comic Con is held every year in mid-July at the San Asian American, and Hispanic millennials. Held every March in Miami, FL, Calle Held every March in Miami, FL, Calle Ocho draws 13th BET Awards Show at the Shrine Auditorium in Los Diego Convention Center. Last year it was a sold-out over 1 million attendees as they pay tribute to America Ocho drawsHispanics. Many people come to for welcoming all over 1 million attend- Angeles, CA. The show was established to celebrate event bringing approximately 130,000 people to the African Americans in music, acting, sports and other - The events were chosen based on high at- ees as diverse, pay music Puerto Rico,of various enjoy the they food, tribute culture Dominican latino backgrounds, including and to America tendance of multicultural millennials. They for welcoming all Hispanics.Venezuela, Republic, Cuba, the Caribbean, Colombia, Many are presented annually and broadcasted live on BET. The convention is the largest in the Americas. were also chosen because the areas where the events are held have a high population people Honduras, Haiti, Guatemala,diverse, Nicaragua, come to enjoy the Costa Rico, Mexico, Chile, Ecuador, Panama, Peru and more. Should we include a picture for one of that particular demographic. food, music and culture of various NBA All-Star Game of the Chinese Events? latino backgrounds The NBA All-Star game is to be held in Toronto Canada At these events we will have many Nissan for March 2014. The game is the featured event of the banners displaying our tag line, “keeps you All-Star Weekend, and it is held on a Sunday night. All- 2013 Chinese New Year’s Festival driving.”. We will also have a table set up 36th Annual Calle Ocho Festiva Star Weekend also includes a number of popular exhi- bition games and competitions featuring NBA players at these events with members of our street At the beginning of early January, the Chinese celebrate Held every March in Miami, FL, Calle and alumni as well as players from the WNBA and D- the New Year. Beginning in 2012, the festival will be team answering questions. They will also League. The All-Star Game is usually the highest rated be giving out Nissan promotional items Ocho draws over 1 million attend- held in Los Angeles, CA as it is expected to bring in an (January to March) of the cable television season. estimated 100,000 visitors from all over the Southern such as t-shirts and coosies that display our ees as they pay tribute to America California region. At the event, there are vendors offer- tag line.Take out . after the "keeps you driving." for welcoming all Hispanics. Many ing unique gifts and specialty items, food booths with Take out also in third sentence Taste of Chicago various types of delectable items, amusement rides, people come to enjoy the diverse, and lots of live entertainment. We will take videos at the event with the target market answering the question: food, music and culture of various 14th Annual Latin Grammys Held during the last week of June, the Taste of Chicago has grown to be the world’s largest outdoor food fest. “What keeps you driving?”. This will help latino backgrounds Attracting upwards of 3 million people each year, many The Latin Grammys will take place in November 2013. people come to taste the different foods, listen to live The awards recognize outstanding achievement in the music, and enjoy exploring this Windy City. them to make sure to keep checking the Make micro site one word. 36th Annual Calle Ocho Festiva music industry, primarily those produced in Spanish or Fast & The Furious Premiere site to see their interviews. Portuguese. In 2011, there were approximately 11.1 Last sent: We will tell them million viewers. The Fast and the Furious ”Fast 6” is anticipated to be to keep checking.. Held every March in Miami, FL, Calle released Memorial Day weekend, May 24, 2013. Di- Being at these events will show our target Ocho draws over 1 million attend- rector Justin Lin stated in an interview that he intends market that we understand things they like 2013 FIFA World Cup to get Vin Diesel, Paul Walker, Eva Mendes, Dwayne to do. These events are all great ways to ees as they pay tribute to America Johnson and Tyrese Gibson back as well as others, quickly generate buzz and effective PR. for welcoming all Hispanics. Many The futbol match will be held in Brazil through the “Fast 5,” which made more than any other previous month of June. During the last World Cup, held in South Africacome to enjoy the diverse, people of 2010, the United States averaged 2.1 Fast and the Furious counterpart, the sixth is expected to bring in the most money, as they have largest budget food, music and culture of various rating, with 2.2 mm HH and 3.2 mm views over the 64 games. latino backgrounds 24 25
  • 14. U30=08"0%$>&N013 U30=08"0%$>&N013 RESEARCH EXECUTIONS MEDIA SUCCESS RESEARCH EXECUTIONS MEDIA SUCCESS Nissan Cash Cab: Campus Tour Nissan Cash Cab: City Tour The Cash Cab tour will feature a Nissan cab. This cab will drive around the area giving rides to MC mil-Change MC to The City-State Nissan Tour will be following the Cash Cab Campus Tour. This tour will go to cities with lennials. At random, we will offer riders a chance to win Nissan prizes and/or cash. Questions will be multicultural a high population of MC millenials. Some of this tour will collide with events going on in these cities. asked about the Campus and Nissan. Take our and/or test-drive the car models or choose the augmented reality version on our augmented reality racing game. cash. Accompanying the Cash Cabs will be a customized Nissan tour bus. A Nissan event set-up will be We’ll be visiting the following cities: event team answering any questions and supervising the test drives. Students will have the opportunity State DMA to test-drive out our virtual reality/augmented reality test-driving racing game. Take out MC We have chosen colleges that have a high population of each MC Millennial. The tour will travel to California Los Angeles, San Diego, San Francisco Historically Black Colleges with a high enrollment of African-Americans, colleges with over a 60% His- panic population and campuses with a high Chinese-American population. Eight colleges were chosen Florida Hialeah, Miami, Tampa, Orlando for each ethnicity so we could target each MC millennial evenly. We will be visiting the following Cam- puses on our college tour: Change 2nd to last sent to: Eight colleges were chosen for each Georgia Atlanta, Duluth ethnicity. Illinois Chicago African American Hispanic American Chinese American Maryland Baltimore Howard University Texas A & M International University of California Massachusetts Boston University Morehouse College Riverside New York New York City University of Phoenix Hampton University Polytechnic University NY Philadelphia Philadelphia, Pittsburgh The University of Texas-Pan Tuskegee University American Rutgers Texas Austin, Dallas-Ft. Worth, Houston Xavier University of Texas State Technical Col- University of Pennsylvania Washington, D.C. Louisiana lege University of Maryland Florida A&M University Boricua College Cornell University North Carolina A&T State Los Angeles Mission University College Stanford North Carolina Central Miami Dade College Massachusetts IT University New Mexico State University 26 27
  • 15. U30=08"0%$>&N013 U30=08"0%$>&N013 RESEARCH EXECUTIONS MEDIA SUCCESS RESEARCH EXECUTIONS MEDIA SUCCESS Nissan Cash Cab: Campus Tour Nissan Cash Cab: City Tour 28 29
  • 16. :-9"$&F@X-W8"4-# :-9"$&P>0BWD$38 RESEARCH EXECUTIONS MEDIA SUCCESS RESEARCH EXECUTIONS MEDIA SUCCESS Media Objectives and Strategies J.F.M A.M.J Ju . A . S O.N.D Objective: Target MC Milleninals to increase MC market share Special messaging Special messaging Strategy: Use targeted print and TV spot placement in key DMAs regarding Black His- regarding Hispanic TV & Print tory Month will be Heritage Month will O: Increase word-of-mouth and generate buzz published during the be published during month of February the month of Octo- S: Focus on and generate events that target MC Millenials be purchased due to O: Create a powerful digital connection with consumers the holiday season S: Use Social Media to engage with consumers and increase awareness Heavier monitor- O: Maximize ROI Digital & Social ing due to holiday S: Advertise year-round with pulsing during Hispanic Heritage Month, Black History Month and the holiday season season SUGGESTED MEDIA VEHICLES MEDIA BUDGET Print Vehicles Considering magazines with high MC Millennial Production $15 million readership Calle Ocho Festival FIFA World Cup in Latin Grammys (lo- Examples: Cosmopolitan, People, Forbes Lifestyle Events TV $50 million All-Star Game in Con in San Diego, Taste of Chicago Fes- CA Print $1 million Chinese New Year Festival in Los Ange- Fast and the Furious Digital $1 million les, CA VI Premiere (Loca- tion TBD) Social $1 million Cash Cab Promotional Tour Promotions $5 million Promotions Point of Purchase $1 million Events $27 million TV Vehicles $100 million Considering spot TV in DMAs with high MC composi- Indicates pulsing tion and during programming popular among MC Indicates advertising 30 31
  • 17. :-$#13-#&0R&J1WW-## RESEARCH EXECUTIONS MEDIA SUCCESS We will be analyzing and tracking important variables of our campaign to make certain that our ob- jectives are being met. The success of our campaign will be measured by the success of each of these variables. We will be analyzing the following variables: MULTICULTURAL SHARE Our overall marketing goal is to increase total Multicultural Share. We will measure this by the increase in sales for each multicultural millennial audience by quarter. Monthly tracking studies will be done on the following to measure impact of the campaign: - Number of sales from 18- 29 year-old MC Millennials -Retention rate of the target market - Brand awareness - Overall perception of Nissan - Perception of dealership experience DIGITAL EXPERIENCE -We will track campaign success via Facebook and Twitter Analytics. Success of these social media ve- hicles will also be analyzed by monthly reports completed by employees monitoring the pages. -Google Analytics will be used to track the success of our micro site. -The perception of all of these digital aspects will be evaluated by surveys before, during and after the campaign. These surveys will strictly be given to members of the designated target market. -The number of users that are signed up for our micro site will show us how effective many aspects of our campaign were. Since this site will be promoted through our events and other areas of our cam- paign, this will show an effective measure of success. RECALL SURVEYS: Survey consumers of our target market to make sure we are reaching an adequate number. These will be done at the end of the campaign and will mostly focus on the recall of our television spot and print ads. 32