1. Zen and the Art of
Workflow Development
#12NTCZenwk
Alice Aguilar
Christina Roessler
Progressive Technology Project

2. Evaluate This Session!
Each entry is a chance to win an NTEN engraved iPad!
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3. Alice Aguilar, Acting Executive Director
alice@progressivetech.org
Christina Roessler, Communications & Program Development Director
christina@progressivetech.org
The Database for Community Organizers

4. What is this session about?

5. It won’t be about Data!

7. • Unpack workflows
• Why workflows are important
• Essential elements of a good workflow
• Case Study
• Take aways

9. The Big WHY?

12. Why use Workflows?
• Visual – makes work obvious, quick
• Help streamline activities and be more
integrated
• ID lacking protocols
• Start with concrete and build up

13. 3 things to know about Workflows
• Starting point is always with goals
• Don’t enter through the data – enter through
understanding the work to understand the
data
• Create a visible map: id and distinguish
activities, processes, protocols, decision points
– look for gaps & inefficiencies

14. What in the heck are we talking about?

16. Understand the Goals of your Work: Mapping Organizational Workflows
...look for gaps of information

18. Case Study:
Center for Media Justice
Lisa Jervis

19. Workflow Takeaways:
• Start with Goals
• Build up not down
• It’s a participatory exercise
• It’s just an entry point
• Can be done in a very informal way – start
visually!

20. Evaluate This Session!
Each entry is a chance to win an NTEN engraved iPad!
INSERT
QR CODE
HERE
or Online using #12NTCZenwk
at www.nten.org/ntc/eval