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Decreasing Medication Errors with
    Electronic Medical Records (EMRs)




Group 4B: Jason, Karen, Steven, Thu, Thienan, Selamawit,
              Meaghan, Chirs & Michelle
Objectives

Explain medical errors and EMRs
Understand how errors are made
Determine how EMRs can help
Identify the advantages and disadvantages
Discuss the future of EMRs in the medical field
Introduction
What is considered a medical error?
Consequences of medical errors
Death
Excess spending
Unnecessary time, energy and added stress
What is an EMR?
Alternative names are: EHR, EPR, CPR
How are errors made?
Prescription Errors
          Poor Penmanship
          Error-prone
          abbreviation
          Dosing errors
          Failure to follow
          prescription guidelines
          Lack of knowledge
Dispensing Errors

Look alike/sound
alike
Busy workplace
Failure to spot
mistake
Patient counseling
Administration Errors

Omissions        Insertion

Repetition       Incorrect
                 Dosage
Substitutions
                 Incorrect Route
Wrong patient!
                 Other
How does EMR reduce
      errors?
Dispensing Errors
         Improved data integrity:
         Better organized
         Easier to access client
         information
         Use of required fields,
         uniform data entry and
         trained personnel
Prescribing Errors: Safety
Drug-to-drug interactions
Drug-allergy interactions
Drug-disease incorrect dosage
Incorrect duration
Drug-pregnancy conflict
Drug gender conflict
OTC drugs & herbal adverse
interactions.
Prescribing Errors: Productivity

Available strength of drug
Alternative class
medications
Reduce refill time
Provide patient data
surveillance
Formularies are available
electronically
Dispensing Errors
Complete prescription
information
     Less errors in
     interpreting
Quicker access to provider
Quicker refill authorization
More access to patient’s
profile
Safety Errors
Drug-to-drug interactions
Drug-allergy interactions
Drug-disease incorrect
dosage
Incorrect duration
Drug-pregnancy conflict
Drug gender conflict
Advantages of EMRs
Advantages
Efficiency:
     Retrieve patient profiles quicker
     Patient access to profiles
     Reduce errors
Easy to transfer information:
     Ex: In natural disasters like
     Hurricane Katrina or 9/11
     Ex: If practice has closed or
     relocated
Advantages
Saves money:
   Cost of filing folder and paper
   Cost of labor
   Patients saving money
   Easier billing
Saves space:
   Faster work flow
Disadvantages of EMRs
Financial Issues
High Initial implementation
cost:
    Time and patients lost
    Cost of retained paper
    processes after
    Cost of training
Uncertain return on
investment
Personal Issues
        Lack of physician support
        for EMRs
        Technical matters:
            Difficulty using new
            software
            Lack of support for
            technical difficulties
        Inadequate consistency of
        electronic records
Security Issues
Lack of medical policy
specific to EMRs
Potential threats:
    “Inside attacks”
    Information hungry
    employers
    Insurance
    companies
EMR Advancements and
      Policies
Advancements in EMR
Tablet integration in
healthcare
    Check in
    Data entry
Medical speech
recognition solutions
Role of smartphones in
healthcare
Policies Regarding EMRs
EMR government mandate:
   2014 deadline
       Penalties for failing
   Federal incentive program:
       17.2 billions in funds
       Certified EMR
       Eligibility
       Meaningful use: Interoperability
Implementing EMRs
        High failure rate:
             Takes months to
             properly install
        Choosing a vendor:
             Practice fusion
        High cost:
             Hire IT and consultants
             Training
Questions??
References
1.   "Avoid common pitfalls of implementing EMRs." Managed Care Contracting and Reimbursement
     Advisor Oct. 2011: 5+. Health Reference Center Academic. Web. 6 Mar. 2012.
     <http://go.galegroup.com.ezproxy.mcphs.edu/ps/i.do?id=GALE%7CA273587153&v=2.1&u=mcp
     _main&it=r&p=HRCA&sw=w>
2.   Barrows, Randolph C., Jr., and Pail D. Clayton. "Privacy, Confidentiality, and Electronic Medical
     Records."Journal of the American Medical Informatics Association. 3.2 (1996): 139-148. Web. 5
     Feb 2012. <http://www.ncbi.nlm.nih.gov/pmc/articles/PMC116296/pdf/0030139.pdf>.
3.   Bowdie, TA. "Drug Administration Errors from ASA CLosed Claims Project." ASA Newsletter.
     67.6 (2003): 11-13. Web. 22 Feb 2012.
     <http://depts.washington.edu/asaccp/ASA/Newsletters/asa67_6_11_13.pdf>.
4.   Buppert, Carolyn. "Electronic Medical Records: 18 Ways to Reduce Legal Risks." Medscape
     News Pharmacists. (2010): n. page. Web. 22 Feb. 2012.
     <http://www.medscape.com/viewarticle/714812>.
5.   "Dispensing Errors – Dispensing Process." NHS Wirral. N.p., n.d. Web. 5 Mar 2012.
     <http://www.wirral.nhs.uk/document_uploads/Governance/DispensingErrorsAudit.pdf>.
6.   Fins, Joseph J. "Web of Care: How Will the Electronic Medical Record Change Medicine?."
     Hastings Center Report. 38.5 (2008): 36-38. Web. 5 Mar. 2012.
     <http://www.medscape.com/viewarticle/714812>.
References
7.   Graham, Angie S. "Prescribing Errors." California Journal of Health-System Pharmacy. (2008):
     5-14. Web. 1 Mar. 2012.
     <http://www.cshp.org/uploads/file/Continuing%20Education/CJHP%20CE/v20n2_ce_prescribin
     g_errors.pdf>

8.   Hebda, Toni, Patrica Czar, and Cynthia Mascara. Handbook of informatics for Nurses and
     Health Care Professionals. 3. New Jersey : Person, Prentice Hall., 2005. 256-258. Print.

9.   Jha, A.K., DesRoches, C.M., Campbell, E.G., Donelan, K., Rao, S.R., Ferris, T.G., Shields, A.,
     Rosenbaum, S., Blumenthal, D. "Use of Electronic Health Records in U.S. Hospitals." New
     England Journal of Medicine. 360.16 (2009): 1628-1638. Web. 10 Feb 2012.
     <http://www.nejm.org/doi/full/10.1056/NEJMsa0900592>

•    Jones, D. Scott, and Howard B. Kessler. "Can electronic medical records really improve
     quality? The Obama administration bets yes: step right up, physicians--the electronic medical
     record wizard is waiting for you." Journal of Health Care Compliance Jan.-Feb. 2010: 39+.
     Health Reference Center Academic. Web. 3 Mar. 2012.
     http://go.galegroup.com.ezproxy.mcphs.edu/ps/i.do?id=GALE%7CA216180883&v=2.1&u=mcp
     _main&it=r&p=HRCA&sw=w

7.   "Medication Errors." FDA Drug Safety Newsletter. 1.4 (2008): n. page. Web. 3 Mar. 2012.
     <http://www.fda.gov/Drugs/DrugSafety/DrugSafetyNewsletter/ucm120618.htm>.
References
12. Microwize Technology, Inc."Reducing Medical Errors with an Electronic
    Medical Records System." Sunrise Services. N.p., n.d. Web. 12 Feb 2012.
    <http://www.sunrize.com/ReducingMedicalErrorsForum.pdf>.

13. Miller, Robert H. and Sim, Ida. “Physicians’ Use of Electronic Medical Records:
    Barriers And Solutions.” Health Affairs, 23. 2 (2004): 116-126. Web. 20 Feb.
    2012. <http://content.healthaffairs.org/content/23/2/116.full>

14. Rama P. Nair Daya Kappil, and Tonja M. Woods. "10 Strategies for Minimizing
    Dispensing Errors." Pharmacytimes. HCPLive, n.d. Web 4 Mar. 2012.
    <http://www.pharmacytimes.com/media/pdf/P2PdispensingErrors.pdf>

15. Rivera, Pete. "Emr? We have an iPhone app for that ..." Healthcare Informatics
    Mar. 2010: 10.Health Reference Center Academic. Web. 6 Mar. 2012
    <http://go.galegroup.com.ezproxy.mcphs.edu/ps/i.do?id=GALE%7CA22193560
    5&v=2.1&u=mcp_main&it=r&p=HRCA&sw=w.>
References
•   Sanderson, Susan. Electronic Health Records for Allied Health Careers. Boston: McGraw-Hill
    Higher Education, 2009. 28-30, 98- 103. Print.

•   Smith, Paul D. "Implementing an EMR System: One Clinic’s Experience." Family Practice
    Management. 10.5 (2003): 37-42. Web. 6 Mar. 2012.
    <http://www.aafp.org/fpm/2003/0500/p37.html>.

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Emr powerpoint for IPM

  • 1. Decreasing Medication Errors with Electronic Medical Records (EMRs) Group 4B: Jason, Karen, Steven, Thu, Thienan, Selamawit, Meaghan, Chirs & Michelle
  • 2. Objectives Explain medical errors and EMRs Understand how errors are made Determine how EMRs can help Identify the advantages and disadvantages Discuss the future of EMRs in the medical field
  • 3. Introduction What is considered a medical error? Consequences of medical errors Death Excess spending Unnecessary time, energy and added stress What is an EMR? Alternative names are: EHR, EPR, CPR
  • 5. Prescription Errors Poor Penmanship Error-prone abbreviation Dosing errors Failure to follow prescription guidelines Lack of knowledge
  • 6. Dispensing Errors Look alike/sound alike Busy workplace Failure to spot mistake Patient counseling
  • 7. Administration Errors Omissions Insertion Repetition Incorrect Dosage Substitutions Incorrect Route Wrong patient! Other
  • 8. How does EMR reduce errors?
  • 9. Dispensing Errors Improved data integrity: Better organized Easier to access client information Use of required fields, uniform data entry and trained personnel
  • 10. Prescribing Errors: Safety Drug-to-drug interactions Drug-allergy interactions Drug-disease incorrect dosage Incorrect duration Drug-pregnancy conflict Drug gender conflict OTC drugs & herbal adverse interactions.
  • 11. Prescribing Errors: Productivity Available strength of drug Alternative class medications Reduce refill time Provide patient data surveillance Formularies are available electronically
  • 12. Dispensing Errors Complete prescription information Less errors in interpreting Quicker access to provider Quicker refill authorization More access to patient’s profile
  • 13. Safety Errors Drug-to-drug interactions Drug-allergy interactions Drug-disease incorrect dosage Incorrect duration Drug-pregnancy conflict Drug gender conflict
  • 15. Advantages Efficiency: Retrieve patient profiles quicker Patient access to profiles Reduce errors Easy to transfer information: Ex: In natural disasters like Hurricane Katrina or 9/11 Ex: If practice has closed or relocated
  • 16. Advantages Saves money: Cost of filing folder and paper Cost of labor Patients saving money Easier billing Saves space: Faster work flow
  • 18. Financial Issues High Initial implementation cost: Time and patients lost Cost of retained paper processes after Cost of training Uncertain return on investment
  • 19. Personal Issues Lack of physician support for EMRs Technical matters: Difficulty using new software Lack of support for technical difficulties Inadequate consistency of electronic records
  • 20. Security Issues Lack of medical policy specific to EMRs Potential threats: “Inside attacks” Information hungry employers Insurance companies
  • 22. Advancements in EMR Tablet integration in healthcare Check in Data entry Medical speech recognition solutions Role of smartphones in healthcare
  • 23. Policies Regarding EMRs EMR government mandate: 2014 deadline Penalties for failing Federal incentive program: 17.2 billions in funds Certified EMR Eligibility Meaningful use: Interoperability
  • 24. Implementing EMRs High failure rate: Takes months to properly install Choosing a vendor: Practice fusion High cost: Hire IT and consultants Training
  • 26. References 1. "Avoid common pitfalls of implementing EMRs." Managed Care Contracting and Reimbursement Advisor Oct. 2011: 5+. Health Reference Center Academic. Web. 6 Mar. 2012. <http://go.galegroup.com.ezproxy.mcphs.edu/ps/i.do?id=GALE%7CA273587153&v=2.1&u=mcp _main&it=r&p=HRCA&sw=w> 2. Barrows, Randolph C., Jr., and Pail D. Clayton. "Privacy, Confidentiality, and Electronic Medical Records."Journal of the American Medical Informatics Association. 3.2 (1996): 139-148. Web. 5 Feb 2012. <http://www.ncbi.nlm.nih.gov/pmc/articles/PMC116296/pdf/0030139.pdf>. 3. Bowdie, TA. "Drug Administration Errors from ASA CLosed Claims Project." ASA Newsletter. 67.6 (2003): 11-13. Web. 22 Feb 2012. <http://depts.washington.edu/asaccp/ASA/Newsletters/asa67_6_11_13.pdf>. 4. Buppert, Carolyn. "Electronic Medical Records: 18 Ways to Reduce Legal Risks." Medscape News Pharmacists. (2010): n. page. Web. 22 Feb. 2012. <http://www.medscape.com/viewarticle/714812>. 5. "Dispensing Errors – Dispensing Process." NHS Wirral. N.p., n.d. Web. 5 Mar 2012. <http://www.wirral.nhs.uk/document_uploads/Governance/DispensingErrorsAudit.pdf>. 6. Fins, Joseph J. "Web of Care: How Will the Electronic Medical Record Change Medicine?." Hastings Center Report. 38.5 (2008): 36-38. Web. 5 Mar. 2012. <http://www.medscape.com/viewarticle/714812>.
  • 27. References 7. Graham, Angie S. "Prescribing Errors." California Journal of Health-System Pharmacy. (2008): 5-14. Web. 1 Mar. 2012. <http://www.cshp.org/uploads/file/Continuing%20Education/CJHP%20CE/v20n2_ce_prescribin g_errors.pdf> 8. Hebda, Toni, Patrica Czar, and Cynthia Mascara. Handbook of informatics for Nurses and Health Care Professionals. 3. New Jersey : Person, Prentice Hall., 2005. 256-258. Print. 9. Jha, A.K., DesRoches, C.M., Campbell, E.G., Donelan, K., Rao, S.R., Ferris, T.G., Shields, A., Rosenbaum, S., Blumenthal, D. "Use of Electronic Health Records in U.S. Hospitals." New England Journal of Medicine. 360.16 (2009): 1628-1638. Web. 10 Feb 2012. <http://www.nejm.org/doi/full/10.1056/NEJMsa0900592> • Jones, D. Scott, and Howard B. Kessler. "Can electronic medical records really improve quality? The Obama administration bets yes: step right up, physicians--the electronic medical record wizard is waiting for you." Journal of Health Care Compliance Jan.-Feb. 2010: 39+. Health Reference Center Academic. Web. 3 Mar. 2012. http://go.galegroup.com.ezproxy.mcphs.edu/ps/i.do?id=GALE%7CA216180883&v=2.1&u=mcp _main&it=r&p=HRCA&sw=w 7. "Medication Errors." FDA Drug Safety Newsletter. 1.4 (2008): n. page. Web. 3 Mar. 2012. <http://www.fda.gov/Drugs/DrugSafety/DrugSafetyNewsletter/ucm120618.htm>.
  • 28. References 12. Microwize Technology, Inc."Reducing Medical Errors with an Electronic Medical Records System." Sunrise Services. N.p., n.d. Web. 12 Feb 2012. <http://www.sunrize.com/ReducingMedicalErrorsForum.pdf>. 13. Miller, Robert H. and Sim, Ida. “Physicians’ Use of Electronic Medical Records: Barriers And Solutions.” Health Affairs, 23. 2 (2004): 116-126. Web. 20 Feb. 2012. <http://content.healthaffairs.org/content/23/2/116.full> 14. Rama P. Nair Daya Kappil, and Tonja M. Woods. "10 Strategies for Minimizing Dispensing Errors." Pharmacytimes. HCPLive, n.d. Web 4 Mar. 2012. <http://www.pharmacytimes.com/media/pdf/P2PdispensingErrors.pdf> 15. Rivera, Pete. "Emr? We have an iPhone app for that ..." Healthcare Informatics Mar. 2010: 10.Health Reference Center Academic. Web. 6 Mar. 2012 <http://go.galegroup.com.ezproxy.mcphs.edu/ps/i.do?id=GALE%7CA22193560 5&v=2.1&u=mcp_main&it=r&p=HRCA&sw=w.>
  • 29. References • Sanderson, Susan. Electronic Health Records for Allied Health Careers. Boston: McGraw-Hill Higher Education, 2009. 28-30, 98- 103. Print. • Smith, Paul D. "Implementing an EMR System: One Clinic’s Experience." Family Practice Management. 10.5 (2003): 37-42. Web. 6 Mar. 2012. <http://www.aafp.org/fpm/2003/0500/p37.html>.