Usability--What is it?

Usability: What is it? “ Form follows function-that has been misunderstood. Form and function should be one, joined in a spiritual union.” - Frank Lloyd Wright

Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What is Usability? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: Jakob Nielsen’s AlertBox: http://www.useit.com/alertbox/20030825.html “ If you don't care about quality, you can meet any other requirement.” - Gerald M. Weinberg

What’s Wrong with These Pictures? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Images courtesy of Usability Professionals Association: http://worldusabilityday.org/ Image courtesy of Usability by Design: http://www.usability.uk.com/resources_humourc.htm

Law #1 of Usability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],? Points from Steve Krug’s book: Don’t make me think

How do people use the web? ,[object Object],[object Object],[object Object],[object Object],Points from Steve Krug’s book: Don’t make me think

Why does it matter? ,[object Object],[object Object],[object Object],[object Object],If we make something where users “get it”:

What’s Wrong with These Pictures? Submitted by Sue Neiers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Submitted by Jon Christopherson When rescheduling a meeting in Lotus Notes, I have to drag a slider along with me. If I forget to bring the slider, I have to go back to the original meeting time and get the slider. It’s really difficult to drag it if I have to move the meeting more than a couple days forward. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What’s Wrong with These Pictures? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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How about some good examples? Google Sketchup Submitted by Bryan Christensen ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

How about some good examples? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Why is Usability Important? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ The joy of an early release lasts but a short time. The bitterness of an unusable system lasts for years.” - Anonymous

What is Usability NOT? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ It is far better to adapt the technology to the user than to force the user to adapt to the technology.” - Larry Marine

How Much does Usability Cost? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

When to Start Usability? ,[object Object],[object Object],[object Object],[object Object],[object Object],“ You can use an eraser on the drafting table or a sledge hammer on the construction site.” - Frank Lloyd Wright

How do you do Usability? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ It's better to design the user experience than rectify it. It's the difference between a cathedral and the Winchester House.” - Jon Meads

Food for thought … ,[object Object],[object Object],[object Object],“ Coding is long. Design is short. Paper is cheap.” - Anonymous

Recommended Reading ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Recommended Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Points to remember ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ If the user can't use it, it doesn't work.” - Susan Dray

Usability--What is it?

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Usability--What is it?