This document provides a guide for selecting the right home care service. It outlines important factors to consider such as assessing individual care needs, interviewing potential home care agencies, and verifying agencies have licensed caregivers, perform background checks, and can provide consistent care schedules. The document stresses the importance of doing research and communicating needs to find an agency that can provide a personalized plan of care.
Home care is a growing trend in the healthcare industry and as a general lifestyle choice among seniors. Remaining at home has it’s advantages when it comes to physical, emotional, social, and spiritual well-being, and it is often a logical and appropriate first step in getting some needed assistance with the Activities of Daily Living
Most workers who enter the home care industry are caring, giving people. Unfortunately, there are also those who know that it is very easy to take advantage of frail, functionally limited, often cognitively impaired clients. Families need to know what the differences between the types of firms that they let into their homes and allowed to provide care to their loved ones.
So that the right caregiver match can be made.
Skilled BP and BS testing, medication administration, wound care or tube/drain/bag maintenance Transportation Must they have their own car? Hands on lifting, assistance getting into/out of the bath, etc.)?
Specialized Training such as hospice care, memory loss (i.e. Alzheimer’s, dementia) or severe mobility issues?
Assessment before starting care Be sure to get their name and phone number in case you have any emergencies or concerns with the service you are receiving
Service Agreement carefully without pressure to sign anything on the spot. Rates by the hour/day? Is there a minimum number of hours that I have to commit to each day/week/month?
Wkman’s Comp worker is injured in my home? 1099- Contract Worker control over employee Personality fit conflict or other problem with a worker, can a change be made? How is this handled
Can you give me details on the background of the caregiver? Can I get someone who has worked with a patient with a similar condition/illness? EPP CPR, First Aid & Evac Plan…… can they be left alone
How much notice will you give me if an employee is leaving or will be unavailable for an extended period of time? How much notice do I have to give you if I need to cancel a shift or if I wish to terminate my agreement with you altogether?
Helpful HINTS The following are a few suggestions on ways to make the process of obtaining quality home healthcare a little easier and eliminate unwanted surprises Write out a basic daily and weekly schedule for the patient. Be sure to include a list of likes and dislikes with respect to both foods and activities. This will make the transition much easier and less stressful for the patient and will help the caregiver get up to speed quickly.
Do not hesitate to express your needs and give feedback, especially if you are dissatisfied. The matching of a caregiver to a patient is as much an art as a science, and clear, constructive feedback
to provide the best quality care!
Therefore, if the patient requires a lot of attention during the night (i.e. they are up and down more than once for bathroom visits or need a lot of help due to discomfort), 12hour shifts or an additional overnight caregiver may be the right solution.