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12 core competencies
- 1. Identified as critical for successful job performance.
- 2. What is Competencies 1. Knowledge 2. Skills, & 3. Behavioral attributes .
- 3. Key to successful job performance
- 4. Judgment/ decision-making Ability to make sound decisions based on information gathered and analyzed. Consider all pertinent facts and alternatives before deciding on the most appropriate action.
- 5. Teamwork/ interpersonal able to interact with Cooperate within the people effectively group & across groups able and willing to support share and group receive decisions information
- 6. Quality orientation/work standards Show concern maintain for all high standards aspects of the job attention accuracy and to details completeness
- 7. Work ethics/ motivation Energy and enthusiasm in approaching the job Commitment to putting in additional effort
- 8. Reliability Complete work in a timely and consistent manner take personal responsibility for job Keep performance commitments
- 9. Problem analysis/problem solving gather and Identify organize all cause-effect relevant relationship information s Come up with appropriate solutions.
- 10. Adaptability adapts to changing work environment, work priorities, organizational needs able to deal with change and diverse people
- 11. Planning /organizing Set priorities. Schedule activities Plan and organize tasks and work responsibilities to achieve Allocate and objectives use resources properly
- 12. Communication Organize and deliver information express ideas appropriately effectively Listen actively
- 13. Honesty/integrity share complete and accurate information Maintain confidentiality Adhere to organizational policies and procedures Meet own commitments
- 14. Initiative Take action to influence events Generate ideas for improvement Take advantage of opportunities Suggest innovations Do more than required
- 15. Stress tolerance Emotionally resilient and able to withstand pressure on an on-going basis. Deal with difficult situations while maintaining performance. Seek support from others when necessary. Use appropriate coping techniques
- 16. Thank you
Notas del editor
- able to interact with people effectively. Able and willing to share and receive information. Cooperate within the group and across groups. Support group decisions
- maintain high standards, attention to detail, accuracy and completeness. Show concern for all aspects of the job.
- Energy and enthusiasm in approaching the job. Commitment to putting in additional effort
- Reliability - take personal responsibility for job performance. Complete work in a timely and consistent manner. Keep commitments.
- Problem Analysis/problem solving - gather and organize all relevant information. Identify cause-effect relationships. Come up with appropriate solutions.
- Adaptability - adapts to changing work environment, work priorities, organizational needs. Able to deal with change and diverse people
- Planning /organizing - plan and organize tasks and work responsibilities to achieve objectives. Set priorities. Schedule activities. Allocate and use resources properly.
- Communication - express ideas effectively. Organize and deliver information appropriately. Listen actively
- Honesty/integrity - share complete and accurate information. Maintain confidentiality. Adhere to organizational policies and procedures. Meet own commitments
- Initiative - take action to influence events. Generate ideas for improvement, take advantage of opportunities, suggest innovations, do more than required.
- Stress tolerance- emotionally resilient and able to withstand pressure on an on-going basis. Deal with difficult situations while maintaining performance. Seek support from others when necessary. Use appropriate coping techniques