Read This Before You Contact Apple Support

Read This Before You Contact
Apple Support
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Read This Before You Contact Apple
Support
Apple products are very popular even though they cost
more than products from other manufacturers. Almost
anywhere you go, you can see people carrying an
iPhone, iPad or iPod or using a PowerMac laptop
computer.
One of the reasons behind the popularity of their
products is their durability. Almost all of their
products are solidly built. But of course, there are
no perfect products even if they were the product of
Steve Job's genius mind.


2

Support
If you have a problem with your Apple device, you can
always contact Apple support. Before you pick up the
phone though there are several things that you need to
know.
Search online for solutions to the problem

Before you contact Apple support, you should first
check for solutions to your problem online.


3

Support
Sometimes, the issue regarding their products is so
simple that users don't even need to get in touch with
an customer service representative.
There are many blogs and websites dedicated to Apple
products and the people who run this blog usually post
common problems Apple product users encounter and the
solutions to solve them. Some of the best sites to
check out are "how to" and DIY (do it yourself) sites
such as eHow and Lifehacker.


4

Support
You can also visit forums dedicated to Apple products
where you can post your specific concern and wait for
other members to answer. You will be surprised with
the amount of information regarding Apple products on
the Internet.
Use your complimentary phone support
If you have recently bought an Apple product (less
than 90 days ago) then you should know that you are
eligible for a complimentary phone support.


5

Support
This means you can call the their hotline for free and
talk to an actual technician. If you bought an iPod
then you are allowed just a single incident per unit.
If you bought an iPhone, iPad or a Mac though, you are
entitled to unlimited incidents. This kind of support
is available all over the world and not in the US
only.


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Support
Have someone physically check your device
Phone support can be useful but nothing beats having
someone physically check your device. So instead of
picking up that phone to contact Apple support, maybe
you should bring your device over to the nearest Apple
center.
Apple has authorized service centers in most major
cities all over the world so finding one should not be
difficult for people who live in or around the city.


7

Support
To make sure that you will be entertained at the Apple
center, you should make a reservation online first for a
spot on the Genius Bar. A Genius Bar is simply a place
where you can talk to an expert regarding Apple products.
These experts know what they are doing and can fix your
device fast.
But if going to an Apple center is really out of the
question, then the next best thing is to just contact
Apple support. There are basically two ways to do so. You
can call by phone or you send an email. You should rest
assured that all questions and concerns are taken
seriously.


8

Support
Want to learn more ways to contact Apple support ,
visit our website at
http://techsupportjobsource.com/contact-tech-support


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Read This Before You Contact Apple Support

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Read This Before You Contact Apple Support