2. Acknowledgments Based on information published in Dublin City Public Libraries Annual Report on Web Activities (2008) supplied by Eddie Byrne (Senior Librarian) Web Services, Dublin City Public Libraries
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17. Web 2 also provided us with a dynamic, flexible, timely, channel of communication in parallel with other more traditional channels which we use… Within Dublin City Council, the library service has been to the fore in advocating and demonstrating the potential benefits of Web 2 engagement . Margaret Hayes, Deputy City Librarian
