Slides from the London Atlassian User Group held on April 19, 2011 http://confluence.atlassian.com/display/AUG/London+AUG+April+2011

1. Analytics & Confluence David Simpson david@appfusions.com @dvdsmpsn

2. Options Confluence Usage Tracking Plugin Adaptavist's Statistical Analysis Plugin My Google Analytics Plugin for Confluence Appfusions' Webtrends Analytics Connector (Plugin) for Confluence

3. Confluence Usage Tracking Plugin For tracking content update events: view, create, edit and delete Disabled by default Known performance problems in large installations Re-enable to use Not available in clustered environment http://qr.net/usage

4. Atlassian Confluence Usage Tracking Plugin (continued) TODO: Screenshot

5. Adaptavist's Statistical Analysis Plugin A “cluster-ready, enterprise scaleable, remotely accessible statistically gathering and analysis plugin” Stores user data in an external database e.g. MySQL Provides “widgets” to retrieve & display the data in Confluence http://qr.net/statisticalanalysis

6. Adaptavist's Statistical Analysis Plugin (continued)

7. Adaptavist's Statistical Analysis Plugin (continued) TODO: Screenshot

8. Adaptavist's Statistical Analysis Plugin (continued)

9. Adaptavist's Statistical Analysis Plugin Pros its free no data shared with 3rd parties accessible behind the firewall re-analysis is possible Cons its free – unsupported available for Confluence versions up to 3.0.2 no dedicated reporting platform

10. (Google) Analytics Plugin for Confluence Embed Google Analytics reports directly into Confluence Show reports for a particular space - within that space 10 Reports Dashboard, Top Content, Depth of Visit, Internal Search, Browser and OS, Browser Version, Screen Resolution, Network, City, All Traffic Sources, Search Engine Keywords http://qr.net/googleanalytics

11. (Google) Analytics Plugin for Confluence (continued) TODO: Screenshot

12. (Google) Analytics Plugin for Confluence (continued) TODO: Screenshot

13. (Google) Analytics Plugin for Confluence (continued) TODO: Screenshot

14. (Google) Analytics Plugin for Confluence (continued) TODO: Screenshot

15. (Google) Analytics Plugin for Confluence (continued) TODO: Screenshot

16. (Google) Analytics Plugin for Confluence (continued) TODO: Screenshot

17. (Google) Analytics Plugin for Confluence (continued) TODO: Screenshot

18. (Google) Analytics Plugin for Confluence (continued) TODO: Screenshot

19. (Google) Analytics Plugin for Confluence (continued) TODO: Screenshot

20. (Google) Analytics Plugin for Confluence (continued) TODO: Screenshot

21. Google Analytics & Confluence Pros its free its hosted its simple to use plugin supported by AppFusions Cons its free - little/no support from Google its hosted - no re-analysis firewall issues? Google's privacy policy– anonymous user tracking

22. Bitvoodoo’sViewtracker Plugin A handy add-on if you’re using Google Analytics Nice & simple Add to page/template & see who viewed the page -- from that page But… May suffer the same performance issues as Confluence Usage Tracking Plugin Cannot specify time window http://qr.net/viewtracker

23. Bitvoodoo’sViewtracker Plugin (continued) TODO: Screenshot

24. Bitvoodoo’sViewtracker Plugin (continued)

25. WebtrendsAnalytics Connector for Confluence Embed Webtrends reports directly into Confluence Webtrends Analytics Overview reports Zoomable timelines Newly released by AppFusions http://qr.net/webtrends

26. Webtrends Analytics Connector for Confluence (continued) TODO: Screenshot

27. Webtrends Analytics Connector for Confluence (continued) TODO: Screenshot

28. Webtrends Analytics & Confluence Pros hosted or onsite track users by name accessible behind the firewall reanalysis is possible plugin supported by AppFusions analytics supported by Webtrends Cons not free with power comes complexity

29. WebtrendsAnalytics Connector for Confluence – Roadmap Space specific reporting Internal Search tracking Engagement dashboards Drilldown through users and spaces

30. WebtrendsAnalytics Connector for Confluence – Roadmap

31. Webtrends Analytics Connector for Confluence – Roadmap Build adoption Understand usage by space, by user or by content Measure spaces, pages, blogs Increase engagement Detailed metrics on contribution and consumption Content creation, views, edits,deletes and comments by space and by individual Optimize user experience Paths, onsite search, tags, scenario analysis

32. AppFusions… bringing it together AlfrescotoCrowd Connector Confluence to Alfresco CMIS Integration Confluence Kerberos SSO Authenticator for AD Enterprise Directory and Org Chart for Confluence Google Docs Connectors for Confluence & JIRA MindMapIt for Confluence WebtrendsAnalytics Connector for Confluence Zendesk SSO Connector for JIRA ZendesktoCrowd Module

33. AppFusions… selected clients

34. David Simpson david@appfusions.com @dvdsmpsn