2. At a Sushi Restaurant.

3. Kenji is an owner of a famous Japanese Sushi Restaurant.

4. He came across a group of Chinese tourists at his restaurant.

5. The time they entered was at the busiest time of the day.

6. Kenji started to become irritated by how loud their conversations were, and how long it took them to make their order.

7. Finally, the group have ordered their meal, with every member ordering the same menu.

8. After delivering the sushi dishes at their table, they started to eat the sushi with chopsticks and dipping the rice bottom into the soy sauce.

9. Kenji is absolutely terrified at how the Chinese were eating, and how distracting they were to other customers.

10. The Chinese group decided to take a second order, however Kenji refuses.

11. Why did Kenji refuse?

14. Why?

15. 3 Dimensions

16. #1

17. Uncertainty Avoidance

18. Measures the way that a society deals with the avoidance of conflicts.

19. High Uncertainty Avoidance

21. Low Uncertainty Avoidance

23. Source: geert-hofstede.com

24. High Uncertainty Avoidance

26. Low Uncertainty Avoidance

28. #2

29. Individualism vs. Collectivism

30. Individualism

31. The habit or principle of a person being independent and self-reliant.

32. Collectivism

33. A system where the people values being in a group more than individual.

34. Source: geert-hofstede.com

35. China = Highly Collectivist

37. Japan = Highly Individual

38. #3

39. Universalism vs. Particularism

40. Universalism

41. A belief of which rules should be kept and protected, and to resist exceptions that may weaken them.

42. Particularism

43. A belief of which rules are not strictly followed, and the focus is on present circumstances.

44. Universalist

46. Particularist

48. Why did Kenji refuse?

55. Thank you.