Research shows that high-performing cultures consistently deliver extraordinary results and outperform their peers. Culture determines how things are done, how people behave, and how value is created. As former IBM CEO Lou Gerstner states, “Culture isn't just one aspect of the game, it is the game.” Yet a high- performing culture is made up of employees that are healthy, self- governing, and high-performing themselves. Without leaders and employees that possess these qualities, there is little hope of positively transforming our organizations. This is why we believe that establishing a PLE culture is foundational to creating a long- term, sustainable, high-performing organizational culture.
3. Table of Contents
Executive Summary ......................................................................................................................................................... 1
Introduction ....................................................................................................................................................................... 5
Current Organizational Challenges ............................................................................................................................ 7
The Personal Leadership Effectiveness Equation............................................................................................... 10
The Power and Influence of Culture ....................................................................................................................... 16
Critical Success Factors ............................................................................................................................................... 19
Talent Acquisition: Getting the Right People on the Bus............................................................................ 19
Employee Development: Maximizing Personal Performance .................................................................... 23
Engaging and Retaining your People ................................................................................................................ 29
Establish, Develop and Sustain a PLE Culture ..................................................................................................... 35
Establishing a Personal Leadership Effectiveness Culture ......................................................................... 36
Developing a Personal Leadership Effectiveness Culture........................................................................... 41
Sustaining a Personal Leadership Effectiveness Culture ............................................................................ 51
Conclusion ....................................................................................................................................................................... 57
Appendix .......................................................................................................................................................................... 58
The Anatomy of a Winning Culture .................................................................................................................... 58
Developing Personal Leadership Effectiveness .............................................................................................. 58
Bibliography .................................................................................................................................................................... 62
Bios .................................................................................................................................................................................... 65
4. Every organization will face external challenges beyond their
control. However, some of the most frustrating and costly
challenges originate from within and have one thing in
common: people.
Therefore, the principle challenge that an organization will
face is how to acquire, develop, engage and retain the right
people.
19. Words of Wisdom
A man's character is his fate.
— Heraclitus, Greek philosopher (c. 540-c. 475 B.C.)
Character is simply habit, long continued.
— Plutarch, Greek biographer (47-120 A.D.)
The first and best victory is to conquer self.
- Plato
The unexamined life is not worth living.
- Socrates
The reputation of a thousand years may be
determined by the conduct of one hour.
— Japanese Proverb
You can easily judge the character of a man by
how he treats those who can do nothing for him.
— Johann Wolfgang von Goethe
The true test of civilization is not the census, nor
the size of cities, nor the crops – no, but the kind
of man the country turns out.
— Ralph Waldo Emerson
Character, in the long run, is the decisive factor in
the life of an individual and of nations alike.
— Theodore Roosevelt
The world we have created is a product of our
thinking. It cannot be changed without changing
our thinking.
-Albert Einstein