The document discusses the importance of hope and optimism in healing. It notes that a leader's attitude can impact health outcomes through the placebo and nocebo effects. The story of a man named Nick illustrates how negative expectations from a perceived threat of freezing to death actually caused his body to freeze due to the nocebo effect of his thoughts.
7. We trust you…
…with our lives.
We trust you to HELP heal us
and our loved ones.
8. Most trusted authority figures
Top 4 (percentile of 65% or more)
1. nurses
2. pharmacists
3. Doctors
4. Dentists
9. Most distrusted authority figures
….bottom 4 (less than 40% to 10% trust rating)
7. lawyers
8. Advertising execs / HMO mgrs
9. Politicians / insurance salesmen
10. Used car salesmen
Source: Gallup Poll cited at HMA-09
10. Based on the book
The Heart of Healing
- not a doctor but based on…
- personal experience dealing with
hospitals and doctors
- caregiver to my wife
- 9 yrs of research
11. Case Study: My wife. 1995 - 1999
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at
OMF.com
12. Dec ‗99-May 2000
Crisis situation – Very ill, suspected
to have bone cancer or leukemia
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at
OMF.com
14. June 2000
―SLE‖
Systemic Lupus:
Attacked multiple
organs, esp
kidneys, nervous
system, etc
Very bad
prognosis..
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at
OMF.com
17. Living...second life
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18. Dream trips
My ―Miracle‖
Patient @ Sea of
Galilee
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OMF.com
19. Dream trips – Egypt/ Israel 2005
My ―Miracle‖ Patient @ Sea of
Galilee
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20. 2006 onwards
My ―Miracle‖ Patient @ Sea of
Galilee Miracle:
From bankrupt to giving
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21. July 2008 - 2009
Our family
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22. How did ―exhibit A‖ go from....?
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23. ―Whatever it is you‘re doing,
keep on doing it!‖
- Tingting‘s Doctor
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24. Hope
Prayer
Heart of Encourage
Healing ment
Love
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27. Leader as healer needs to be...
Dispenser of
HOPE
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28. Leader‘s should dispense hope
Why?
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
29. Why leader‘s should dispense hope
―Hope,
faith and a purpose in life, is
medicinal.
This is not merely a statement of belief but a
conclusion proved by meticulously controlled
scientific experiment.‖
-Dr. Harold G. Wolf, MD, Harvard
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30. Leaders should dispense HOPE
Drugs are tested by
‗DOUBLE BLIND‘ METHOD
Pharmaceuticals today are tested by the
‗double blind‘ method, meaning the
administering doctors themselves do not
know which is the true drug and which is
the inert, ‗control‘ drug.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
31. Leaders should dispense HOPE
They must be tested that way for one
simple reason:
the power of human hope
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32. Help Heal With HOPE
Before double blind testing, virtually all,
new drugs showed
spectacular results,
regardless of their chemical content.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
33. Help Heal With HOPE
Mystified researchers eventually found the
doctor‘s demeanor to be the key
factor in the new drug‘s success:
By his smile, voice, and attitude,
the doctor would unknowingly convey
confidence and hope, convincing
patients of the probability of
improvement.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
34. PLACEBO PHENOMENON
Positive Positive
Expectations = ―Side Effects‖
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35. Help Heal With HOPE
―When the effects (of the placebo) are
negative, the substance or procedure that
triggers them is not called ‗placebo,‘ which
means ‗to please,‘ but ‗nocebo.‘ Nocebo is
Latin for ―I will harm.‖
-Bernie S. Siegel, MD, Love, Peace and Healing
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36. NOCEBO PHENOMENON
Negative Negative
Expectations = Side Effects
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37. Help Heal With HOPE
With both placebos and
nocebos, it is the
expectations aroused by
the substance or procedure
that are ultimately responsible
for the result.‖ -Dr. Bernie S. Siegel
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38. A NOCEBO CASE STUDY
THE STORY OF
NICK – the
worrier
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39. Nick got accidentally locked…
Since he was in a
refrigerator-boxcar, Nick
assumed that the
temperature inside was
a freezing 0°C. He
started shivering and
thought to himself, “I'll
freeze to death if I
don’t get out of
here.”
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40. A NOCEBO CASE STUDY
Nick wrote a message to his wife and family
on a cardboard box:
―So cold,‖
―body's getting
numb. If I could
just go to sleep. These may be my
last words.‖
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
41. A NOCEBO CASE STUDY
The strange thing was the boxcar‘s
refrigeration unit was broken and the
temperature inside was just around 16°C —
far from freezing.
But the autopsy on Nick‘s body showed that
he had frozen to death!
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
42. A NOCEBO CASE STUDY
Nick‘s thoughts froze
himself to death.
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43. NOCEBO PHENOMENON
Negative Negative
Expectations = ―Side Effects‖
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
44. PLACEBO PHENOMENON
Positive Positive
Expectations = ―Side Effects‖
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45. Case Study
Placebo heart surgeries anyone?
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46. Help Heal With HOPE
Businessweek, reporting on the economics of
the billion-dollar heart surgery industry,
reported the same placebo effects on
those who had thought they had
undergone laser heart surgery to improve
their blood flow.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
47. Help Heal With HOPE
A Harvard Medical School associate professor,
Dr. Roger J. Lahan, reported that those who
went through the real laser surgery and
those who went through the ―sham
operation‖ got the same benefits:
less pain and improved heart
function.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
48. Help Heal With HOPE
So why not
make patients expect good
results from the treatment protocol,
medicines, or surgery that the doctor
recommends?
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
49. Problem
According to Andrew Weil,
MD:
Culture / Cycle of
•Negativity
•Pessimism
•Fear
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50. Are doctors HOPE weary?
Dr Weil says the medical
profession has a ―hope-weary‖
attitude towards patients
Simply put: Too many doctors are deeply
pessimistic about the possibility of people
getting better, and they communicate their
pessimism to patients and families.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
51. Are doctors HOPE weary?
“Many of the patients who come to see
me have been told by doctors, in one way
or another, that they will not get
better, that they will have to learn to live
with their problems or expect to die
from them, that medicine has nothing
more to offer them.”
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
52. Help Heal With HOPE
Some of the most common complaints that
Dr Weil hears sound like this:
―Doctors don‘t take time to listen
to you or answer your questions.‖
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53. Help Heal With HOPE
Some of the most common complaints that
Dr Weil hears sound like this:
―All they do is give you drugs;
I don‘t want to take more drugs.‖
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54. Help Heal With HOPE
Some of the most common complaints that
Dr Weil hears sound like this:
―They said there was
nothing more they could
do for me.‖
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55. Help Heal With HOPE
Some of the most common complaints that
Dr Weil hears sound like this:
―They told me it would
only get worse.‖
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
56. Help Heal With HOPE
Some of the most common complaints that
Dr Weil hears sound like this:
―They told me I would just
have to live with it.‖
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57. Help Heal With HOPE
Some of the most common complaints that
Dr Weil hears sound like this:
―They said I‘d be
dead in six months.‖
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
58. Are your doctors pessimists?
Dr Weil says he gets too many patients who
have come to him discouraged and
suffering not only physically, but also
emotionally from the negative,
pessimistic treatment methods of some
doctors.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
59. Are your doctors pessimists?
One of Tingting‘s first doctors said:
―She is very sick…
She is not going to get better.
She will be on medication for the rest of
her life!‖
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
60. Help Heal With HOPE
A very wise king named Solomon once said,
―Reckless words pierce like a
sword, but the tongue of the
wise brings healing.‖
Proverbs 12:18
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
61. Q:
1. According to a Johns Hopkins
presentation, which factor/s are MOST
highly correlated to overall patient
satisfaction?
A. Skill of the physician
B. Doctor/staff attitude
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
62. National Inpatient Correlations...
Top 10 MOST Highly Correlated to Overall Patient
Satisfaction?
1. How well staff worked together to CARE for you
2. Overall CHEERFULNESS of the hospital
3. Staff sensitivity...
4. Response to concerns/complaints made during stay
5. Staff effort to include you in decisions about your
treatment
...#8. Degree to which staff addressed your
emotional/spiritual needs.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
63. National Inpatient Correlations...
Bottom factors... MOST Highly Correlated to
Overall Patient Satisfaction:
# 40. Skill of physician
(note: skill of nurses were ranked higher at #14)
*Source: 2002 National Inpatient Correlations
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
64. Case Study : Dr. HitnKill
Lance Armstrong,
cancer survivor and seven-time
Tour de France winner, was
diagnosed with brain
cancer, testicular
cancer and prostate
cancer at 25, before biking
his way to win the Tour de
France six more times.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
65. Are u giving hope or fear?
You will crawl out of here…I‘m going to
kill you. Every day, I‘m going to
kill you, and then I‘m going to bring you
back to life. We‘re going to hit you with
chemo, and then hit you again, and hit
you again. You‘re not going to be able to
walk.
-Lance Armstrong’s first doctor
It’s Not About the Bike: My Journey Back to Life, p 99.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
66. Help Heal With HOPE
By the time the doctor was finished,
Armstrong was ―taken aback‖ and his
mother was trembling.
Since Armstrong wasn‘t a sadist, he took his
business elsewhere where the doctors
were more gentle, optimistic and hopeful,
yet down to earth.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
67. Help Heal With HOPE
Hope is the only antidote to fear.
- Lance Armstrong
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68. Dra Edna Lao on ―HOPEless‖ situations
I wish I could give more. But
given their situations, I‘m
careful not to give false hope.
Doctora, what is so false
about giving hope?
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
69. Recommended reading
Revolutionary
attitude of hope
Exemplified by Dr. Siegel
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
70. Help Heal With HOPE
I will always use all the
tools at my command
including
hope...because all
healing is scientific.
-Dr. Bernie Siegel
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71. Help Heal With HOPE
If I‘m accused of offering false
hope, my answer is that there is no
false hope — only false no hope —
because we don‘t know the future for an
individual.
-Dr. Bernie Siegel
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
72. Help Heal With HOPE
One of the most important gifts we
in the health profession can offer
our patients is hope, thereby
inspiring in the patient a deep
conviction that inner strength can
make a difference in the struggle
against pain and suffering.
- Dr Paul Brand, MD., author (Gift of Pain)
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
73. Help Heal With HOPE
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74. Prevent doctor burnout
―He who refreshes others will
himself be refreshed.‖
Proverbs 11:25b
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75. TALK about Healing
•When was the last time that you received a
“hopeful” word from a friend or stranger?
•When was the last time that you gave a “hopeful”
word to someone who needed it?
How did the two scenarios affect you or the
situation at hand?
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
76. TALK about Healing
•Think of three (3) practical
things you can do in order
to better communicate
hope to your patients.
Share your ideas to the
group.
[Homework]
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
78. Leader as healer needs to ..
Encourager =
One who inspires
COURAGE
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
79. Be an encourager by...
Creating an encouraging
environment of healing.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
80. Help Heal With ENCOURAGEMENT
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
81. Help Heal With ENCOURAGEMENT
1. Place pictures or paintings in your
room that will either bring up happy
memories or encourage a smile..
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
83. Help Heal With ENCOURAGEMENT
1. What were they thinking?
Psychology Today: the
blood pressure and
anxiety levels of
patients shot up when
they looked at the paintings of
Elizabethan Queeens displayed
in the waiting room of a
Canadian hospital.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
84. Help Heal With ENCOURAGEMENT
The effect on the
patients was so
negative, ―the
paintings of Elizabethan
Queens with stern
expressions and creepy
eyes had to be moved
elsewhere.‖
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
85. Help Heal With ENCOURAGEMENT
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
86. Help Heal With ENCOURAGEMENT
We‘re going to bring
you back to this.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
87. Help Heal With ENCOURAGEMENT
2. Play ―happy‖ music.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
88. Help Heal With ENCOURAGEMENT
3. Flowers, plants, trees
and fresh air.
In 1984, the scientist Roger S.
Ulrich discovered that
―patients who looked out
over a cluster of trees
instead of a brick wall had
shorter post-operative stays
and took fewer painkillers.‖
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
89. Why not have a healing channel?
THE WATERS OF
LIFE:
Regenerating and Relaxing
Music and scenes of quiet
lakes, waterfalls, brooks to
help bring you to a state of
relaxation.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
91. Help Heal With ENCOURAGEMENT
What if there were a healing tv
channel in your hospital?
Programming that shows gardens
of the world. Kew and Victoria
Gardens,Niagara Falls, Boracay,
Bali, Amazon, Gold Coast...
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
92. Help Heal With ENCOURAGEMENT
What if you had a show or
regular fora in the auditorium of
your hospital of patients giving
testimonies of healing?
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
93. Help Heal With ENCOURAGEMENT
4. Healing Colors.
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94. Help Heal With ENCOURAGEMENT
5. Healing Aroma.
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95. Encourage healing with...
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
96. Help Heal With ENCOURAGEMENT
F RUITS
A NTI- OXIDANTS
S OUP
T EA
F ISH
O ILS (Olive or VCO)
O RGANIC FOOD
D ETOXIFYING WATER
D ARK CHOCOLATE
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
97. Help Heal With ENCOURAGEMENT
Fruits that are fiber rich
Pineapples are relatively
inexpensive and have lots of
fiber to help cleanse your
colon.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
98. Help Heal With ENCOURAGEMENT
Anti-oxidant rich foods
Go for the greener leafy
vegetables. Malungay (moringa)
is called the ―miracle tree‖ by
the Department of Agriculture in
Hawaii because of its healing and
high nutritional properties.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
99. Help Heal With ENCOURAGEMENT
Soups
Tingting also loves clear
shiitake mushroom soup
served with chopped
onions and garlic. Shiitake
mushroom has also proven
to be an immunity booster.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
100. Help Heal With ENCOURAGEMENT
Tea
University of Purdue
researchers recently
concluded that a
compound in green tea
inhibits the growth of
cancer cells.‖
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
101. Help Heal With ENCOURAGEMENT
Fish
Fish oil is good for the
heart, inflammation,
preventing cancer of the
breast, colon, prostate and
is great for keeping healthy
eyes.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
102. Help Heal With ENCOURAGEMENT
0ils
Extra virgin olive oil is
one of the
―secrets‖ to the
Mediterranean diet.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
103. Help Heal With ENCOURAGEMENT
Virgin Coconut Oil (VCO)
According to research, the lauric
A ConradoFrancisco Dayrit,
Dr.noted pharmacologist and has
acid in VCO is the ―substance
cardiologist-internist, Dr. about
written a book, The Truth Dayrit,
that the first The Drugstore in a
was keeps infants from getting
Coconut Oil: to conduct a clinical
viral or endorsinged confirmed
Bottle, bacterial…infections.
study in 1999 ―that the healing
anecdotal of virgin coconut oil
propertiesreports on coconut oil.
exhibiting anti-HIV effects.‖
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
104. Help Heal With ENCOURAGEMENT
0rganic.
Eat foods that
are free from
hormones and
pesticides.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
105. Help Heal With ENCOURAGEMENT
Drink healthy and detox (no to coke!).
Our bodies were not made to drink sugar-
Our bodies were not made to drink sugar-
loaded juices and colas. Studies show that
loaded juices and colas. Studies show that
drinking sugary fizzy drinks promotes ―fog
drinking sugary fizzy drinks promotes ―fog
brain‖ or fuzzy, unclear thinking because of
brain‖ or fuzzy, unclear thinking because of
sugar rushes where your blood sugar levels
sugar rushes where your blood sugar levels
swing from high to low.
swing from high to low.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
106. Help Heal With ENCOURAGEMENT
Drink healthy and detox.
FRESH BUKO
(COCONUT) JUICE. Do
your kidneys a favor. Buko
juice (no sugar please)
helps the kidneys filter
our blood.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
107. Help Heal With ENCOURAGEMENT
Dark Chocolate
Dark choco has substances
known as flavonoids It
appears that flavonoids have
powerful antioxidant
effects. And release
endorphins. Happy
hormones!
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
108. Help Heal With ENCOURAGEMENT
Over the past decade, 8 medical
directors of hospitals in Metro
Manila have been among the members of
the medical profession stricken with
cancer.‖
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
109. Help Heal With ENCOURAGEMENT
…doctors have begun to concede that
―dietary habits and
environmental influences‖ are the
chief determinants of cancer and
―not genetic factors.‖
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
110. Help Heal With ENCOURAGEMENT
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
111. Help Heal With ENCOURAGEMENT
Laughter — a natural painkiller.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
112. Help Heal With ENCOURAGEMENT
Norman Cousins, the
famous author and editor
of New York‘s Saturday
Review magazine, helped
fight depression and pain
by watching Charlie
Chaplin movies in his
hospital room.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
113. Help Heal With ENCOURAGEMENT
While doing this, he made the
―joyous discovery that ten
minutes of genuine belly
laughter would give me at
least two hours of pain-free
sleep.‖
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
114. Help Heal with an ENCOURAGING...
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
115. The J&J Case
Underweight, prematurely born babies gain
weight faster when they are caressed by
nurses.
Today, there are nurses and volunteers
whose jobs are to do nothing but caress and
stroke these babies at given hours.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
116. The J&J Case
Researchers have discovered that
withholding tender loving caresses
results in further weight loss and could
even lead to the death of premature
babies!
-Daniela Lamas,
“Human touch has many health benefits, especially for children,”
Knight Ridder Newspapers. Sunday, February 29, 2004,
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
117. Encourage healing with massages
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
118. Help Heal With ENCOURAGEMENT
“Studies have shown that light, gentle massage
can help reduce nausea, pain,
diarrhea and other side effects of
cancer treatments,” says Cynthia Raman, RMT,
NCTMB, a Houston massage therapist.
“We also know that it stimulates the
immune system, the gastrointestinal
tract and improves circulation.”
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
119. Help Heal With ENCOURAGEMENT
At the M.D. Anderson
Cancer Center in
Houston, Cynthia
Raman provides free
10-minute chair
massages to both
cancer patients and
their caretakers
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
120. Help Heal With HUGS
Dr. Hunter
―Patch‖ Adams –
the hugging
doctor - with my
wife, Tingting
February 2003 UNILAB
Conference at the Manila
Pavilion Hotel, Manila,
Philippines
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
121. Help Heal With HUGS
You treat a disease,
you win or you lose.
You treat a person,
I‘ll guarantee you‘ll win.
- Patch Adams, MD
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
122. What if...
...Hospitals and doctors took
the lead in ―briefing‖
patients and caretakers about
these environmental factors
that could encourage healing?
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
123. {TALK about Healing}
Which of the “healing environment”
ideas presented are you already
applying or thinking of applying?
Discuss with your partner or group.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
124. TALK about Healing {homework}
What are the reasons why your hospital
cannot apply these ideas and what
are the solutions to overcome these
problems?
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
125. Healing ACT
Review your notes.
What will you start –
• Applying
• Changing
• Teaching
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
126. Hope
Heart Encoura
Prayer of gement
Healing
Love
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
128. The Leader as healer
cares for his ―customers‖
He loves his calling
129. Case study: Dr Bell
One doctor that Tingting
and I consulted had bells
and buzzers to dismiss
patients and usher in the
next. It was the last fast-
food type clinic that we
visited.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
130. Help Heal With CARE
HMA-09
Patient Safety Report
In USA alone, almost 100,000 accidentally die
due to mistakes at hospitals.
In Florida, a journalist died of an accidental
chemotherapy overdose…
In Boston, law suit over wrong leg
amputated.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
131. Help Heal With CARE
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
132. Help Heal With CARE
Other headlines…
•Surgeon Removes Kidney Instead of
Gallbladder
•Girl Dies After Receiving Wrong Heart,
Lungs
•Surgeons Leave 13-Inch Retractor in
Patient
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
133. Help Heal With CARE
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
134. Help Heal With CARE
Medical mistake on Baby Yok Shan in a
hospital in Malaysia that cost the
baby’s left arm last Sept 1, 2007.
Hospital offered compensation…
http://yokshan.blogspot.com
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
135. Help Heal With LOVING CARE
Or…why not treat each
person as if they were
family?
Would mistakes radically
drop?
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
136. Key to healing – caring doctors
My ―Miracle‖ Patient
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at
OMF.com
137. Help Heal With LOVE
We could be foolish to underestimate
the healing power of human
connectedness, fueled by the energy
of love. After all, the power of
love is itself a miracle.
– Dr. L. Robert Keck
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
138. Help Heal With LOVE
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
139. Help Heal With LOVE
From a birthday card that was given to me by
Tingting three months before her worst flare-up and
her subsequent healing miracle.
She later told me that it took her about 30 minutes to
write this short letter because her hands were always
so stiff and swollen from the lupus.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
140. Help Heal With LOVE
I‘m not giving
up on you,
Swato!
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
141. Help Heal With LOVE
love can be an
But I do know this:
incredible powerful healing
force and its scope, its capabilities,
and its mystery far exceeds what our
left-brain can comprehend.
– Dr. L. Robert Keck
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
142. Help Heal With LOVE
... LOVE NEVER FAILS.‖
- St. Paul (1 Corinthians 13:8 )
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
143. Help Heal With LOVE
―And now these three remain: faith, hope
and love. But the greatest of these is
love.‖
St. Paul
(1 Corinthians 13:13)
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
144. The Leader as Healer
acknowledges the power of
PRAYER
145. Help Heal With PRAYER
Our prayers may be awkward. Our
attempts may be feeble. But since
the power
of prayer is in the
one who hears it and not the
our prayers do
one who says it,
make a difference.
-Max Lucado
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
146. Help Heal With PRAYER
LIFE VERSE:
―Heal me, O Lord,
and I will be healed;
save me and I shall be saved,
for you are the one I praise.‖
Jeremiah 17:14
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
147. Help Heal With PRAYER
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
148. Help Heal With PRAYER
According to an article titled God Power:
This just in – religion and spirituality work
by John McManamy:
There are about 1,200 studies on
―the healing power of faith and
the health effects of spirituality.‖
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
149. Help Heal With PRAYER
He cites the work of Dr Harold Koenig,
founder of the Center for the Study of
Religion/Spirituality at Duke University.
These studies where Dr Koenig was
personally involved include the following
cases.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
150. Help Heal With PRAYER
Lowered Risk of Hypertension
A 1998 study of nearly 4,000 people aged 65
years and older which found the risk of
diastolic hypertension 40 percent lower
among people who attended religious services
at least once a week and prayed or studied the
Bible at least daily.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
151. Help Heal With PRAYER
Lowered Risk of
Age-related Diseases
A 1997 study of more than 1,700 older adults from
North Carolina which found that persons who
attended church at least once a week were only
half as likely as non-attenders to have elevated
levels of interleukin-6, an immune system protein
involved in a wide variety of age-related diseases.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
152. Help Heal With PRAYER
Faster Recovery from Depression
A 1998 study of 87 depressed older adults
which found those who recovered from
depression the fastest corresponded to
the extent of their religious belief.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
153. Help Heal With PRAYER
Rheumatoid Arthritis patients
relieved of pain and swelling
after prayer sessions
This study was conducted by Dr. Dale Matthews,
associate professor of medicine, Georgetown
University School of Medicine,
Washington, D.C. The study abided by the
standards and protocol established by the
American College of Rheumatology.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
154. Help Heal With PRAYER
Reduced Hospital Days
A study of 542 patients aged 60 or older
admitted to Duke University Medical Center
which found those who attended religious
services weekly or more reduced hospital
stays by more than half.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
155. Help Heal With PRAYER
Reduced Hospital Days
People with no religious affiliation spent an
average of 25 days in the hospital compared to
11 days for patients affiliated with some
religious denomination. Patients who attended
religious services weekly or more also were 43
percent less likely to have been hospitalized
in the previous year.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
156. Help Heal With PRAYER
Higher Success Rate in Surgery
A 1995 study of 232 patients at Dartmouth
Medical School which found that elderly heart
patients were 14 times less likely to die
following surgery if they found strength and
comfort in their religious faith and remained
socially involved.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
157. Help Heal With PRAYER
Spirituality and Healing in
Medicine seminar at Harvard
University confirms that
―prayer... could have astounding
therapeutic effects.‖
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
158. Help Heal With PRAYER
Dr Herbert Benson, a Harvard Medical
School cardiologist and founder of the Mind-
Body Institute at Beth Israel Deaconess Hospital,
was, in his own words, ―not a religious
person.‖
But study after study showed him
that prayer is good for his patients.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
159. Help Heal With PRAYER
I used to be skeptical about these stories
and testimonies of healing by prayer — even after I
became a Christian. Some of these stories were just
too, well, ―miraculous.‖
And then I became a participant and
witness myself... I saw my wife
healed.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
160. The results of H.E.L.P...
July 2000 8, 2000.
October
Here‘s mylater after doctors and
3 months wife, skin and bones
jutting thought that my sweet wife
friendsfrom fromsix month ordeal
out her body. Still
weak
was going tothe hereshe‘sis
with systemic lupus, she smiling
die,
celebrating her birthday! She
because she was now hopeful
continues to see her doctors for
that she would eventually
check-ups, and her doctors
recover. The picture was taken
continue goddaughter, Chava, the
with our to express amazement
and after being discharged from
day joy at her “miraculous”
the hospital
recovery.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
161. Traveling resumed within 7 mos
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
162. Help Heal With PRAYER
You certainly were
helped by a few
miracles from above.
Miraculous.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
163. My miracle patient
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at
OMF.com
164. Help Heal With PRAYER
I now realize that life is so temporary.
...that I should spend my time with the
people I love and that matter in my life.
I‘ve learned to appreciate even more my
what matters most is
family... that
not success or money, but
family, love, God...
-Tingting
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
165. Help Heal With PRAYER
Life is short.
We need to learn
to count our days.
-Tingting
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
166. “God has a purpose behind
every problem. …He uses
circumstances to
develop our character.”
- Rick Warren, The Purpose Driven Life
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
167. The heart of healing
―Teach us to number our days aright,
that we may gain a heart of wisdom.‖
The Psalmist (Psalm 90:12)
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
168. 15, August 2010
Email from Dr Elmo Lago
―from The Mind of Healing to the Heart of
Healing‖
As I gathered my Interns for their weekly
teaching rounds, I hesitated for a moment as
to what to teach them that afternoon. For
earlier I had a sad encounter with a Resident
who commented on one of my patients with
Leukemia. I asked him how the patient was
and he flatly answered, "nothing we can
do, SHE WILL DIE SOON".
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
169. Although I felt sad for the patient, I felt
sadder for the Resident Physician.
I wondered ... how could someone just lose
hope for a patient?
Facing my interns, I told them about this
incident. I began to tell them that although
doctors think they can do it all, they really
can't. I told them that not all healing is in the
textbooks.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
170. The diagnosis and the treatment--these may
be very important to patient care but the
greatest part of healing I believe, is the
patient having the hope to live, the hope for
healing… Like when:
-The patient is encouraged to move on
despite the odds.
- Encouraged to eat even when it is difficult
to do so. - The patient being loved during the
ordeal and even when everything is going
really bad, that there are people praying for
them to get through that ordeal.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
171. That afternoon, we did not study
anything about the presentation of
diseases, the diagnosis of diseases nor
the management of diseases.
We studied how to HELP our patients.
We thought of ways to give Hope, to
Encourage, to Love and to Pray.
As an ending exercise, I asked them to
draw (using crayons and a bond paper)
something they think would encourage
our patient (Her name is Lala),
something that would give her hope.
They did!
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
173. The next day, I eagerly gave their
drawings to Lala. She had this wide
smile when she received it. Still in pain
because of her Leukemia, she still
managed to say a soft "Thank you".
The following day, when I made my
rounds, the pictures were on the wall
and she was seated when she greeted
me. She was discharged 2 days later,
(NOTE: SHE DIDN'T PASS ON!)
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
175. 2 weeks later, she sent me a card for
that gesture of hope. Her fight against
her cancer is still not over but with her
renewed hope and strength, and with
God's favor, I know she will be alright.
From that time, every group of interns
that rotated under me, I lectured on The
Heart of Healing hoping to inspire them
to continue giving HELP to patients
under their care.
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
177. Two others patients have benefited from HELP
...
Benjamin with Laryngeal Cancer (underwent
Laryngectomy)
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
178. and Nanay with Aplastic Anemia.
- Dr Elmo Lago, Lourdes Hospital
PS: The Heart of Healing was inspired by the book
"the Heart of Healing" by Ardy Roberto. Our HELP
program was also Inspired by Ardy Roberto
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
179. DR ELMO LAGO’S HEART OF HEALING PROGRAM
REAPS BENEFITS
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
180. Hope
Prayer
Heart of Encourage
Healing ment
Love
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
181. Ardy, Tingting & Joshua...
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com
182. “I attended your special session…It really
inspired me a lot and I would like to thank
you for sharing that miraculous experience
to us. I became more gentle and caring to
my patients .It even helped me to
strengthen my faith to the One up there.” –
Michaela Cruz, St Mary’s Hospital, Thailand
“I was so blessed in reading your book that
I have personally (applied) your principles
(HELP) in dealing with my patients.”
- Dr. Elmo Lago, Lourdes Hospital, Manila
“I was really inspired by your presentation
in Vietnam. Now, in my practice I apply your
“A wonderful presentation!”
HELP theory… in a cancer center treating - HongKong delegates at HMA 2010
children with cancer.”- Dr. Edi Setiawan
Tehuteru, Indonesia
MyHeartofHealing.info (c) Ardy Roberto 2008 - buy the Heart of Healing at OMF.com