Imagine you have all pattern around collaboration and communication available for fact-based planning and execution of your social adoption projects.

1. Accelerate Social Adoption
Arne Bergmann
panagenda

2. Imagine you have all pattern
around collaboration and
communication available for
fact-based planning and
execution

3. Solutions Matrix

5. Application-Connected Enterprise

6. Application Data Streams

7. Email-Connected Enterprise

8. Emails and Apps

9. Demographic basics (Age)

10. Understanding work styles

11. Understanding database usage by
countries and regions

12. Acceptance of Browser-Based Apps

13. Email Usage by Countries and Regions

14. Social Adoption
Identifying the best way to start

15. Identify Information Brokers
• “Social is all about people and their
true role within their microcosm“
Broker
Sales
PM

16. People need content
• Provide work items that your users know

18. Populate Communities
File Redundancy

19. Connect People

20. Identify Teams that may benefit
greatly from Customer Lounges

21. Create Customer Lounges
• Provide value content for self-service
• Provide direct access to your team
• Document and discuss within the lounge
• Provide customer with central go-to place
• Benefit from better customer binding

23. Infrastructure Cost
Optimization

24. Internal Mass Mailing Habit
Internal emails to >10
recipients = 30% of the
total message volume
and cost

25. Community solved this problem

26. Message Size
Internal 512kB-1MB
emails = 43% of the
total message volume
and cost

27. Inconsistent Port Compression
• Port Compression on Servers and
Clients is a simple task
• This company reduced traffic by
nothing less than 48%

28. Application Retirement and Removal
Scope:
• Transformed Applications
• Unused Applications
Categories of Unused Applications
a. Zero activity => remove
b. „Replication only“ => list&ask => remove
Benefits:
Free diskspace on servers and IBM Notes clients
Reduce replication traffic
=> Managed storage and traffic cost reduction

29. Summary
• Measure usage to manage it
• Understand Collaboration and Communication
• Identify Information Brokers
• Provide Content that People know
• Connect People
• Optimize your Infrastructure Cost

30. Thank You!
Contact me:
Email: arne.bergmann@panagenda.com
Cell: +49 173 4061408