PROCESS ENGINEERING CONSULTING

1. Techserv
Process
Documentaton
Executive Brief
Process Documentation
Improve probability of Project’s success
Our Approach
Effective . Efficient . Practical
“Promoting Systems Integrity”

2. Mastering business process management is about
maximizing organizational performance, assuring quality "If you don't know where
and conformance and enabling agile adaptation in
response to the need to change. According to surveys, you are going, any road
less than 20% of business activities are capable of will do." "If you don not
automation. The remaining 80%+ remain manual know where you are, a map
processes, knowledge about which may be the most
valuable intellectual asset which your organization won't help."
possesses.
Most of the process-oriented methodologies are meant to
record programmes as they occur and feed the “Any process can be
information back to managers, other researchers, policy improved; continuous
makers to help them in understanding the working of the
project better. However there are several other purposes, improvement is necessary
equally important, for which processes are sought . to remain competitive.”
Methodical Process Management can identify bottlenecks
and inefficiencies that are invisible to the organization—
and it can find room for improvement even in well-refined “The quality of a software
procedures. product is largely governed
Proactively managing the processes can help organisation by the quality of the
to… software process used to
develop and maintain it.”
o Eliminate flaws
o Reduce the time spent on a specific task
o Decrease costs
o Decrease resources associated with any task “A mature organization
o Improve efficiency
o Improve overall quality does not abandon its
o Increase customer and employee satisfaction process in a crisis.”
The fact gathering associated with process improvement is a very volatile activity
because it tends to create fears about job change and job loss. The skills and the
integrity of the professional can go a long way toward reducing these anxieties and
gaining cooperation. Skills enable the professional to collect critical, relevant data
easily and assure that once collected it will not be lost. But, integrity is more
important. It includes making sure that the focus of improvement treats people as a
resource to be utilized and not an expense to be cut.
When an organization attempts to document its procedures using narrative not only
terribly slow, costly, diificulty in understanding. Sadly, even if they were completely
up-to-date they would be of little help because they are so hard to follow.
Nimbus Control is unique in its ability to involve the whole workforce in business
process excellence, so that you can more easily improve performance, efficiency
and compliance.

3. Techserv have developed customizable IT
governance framework (Processes,
Guidelines, Templates, Checklist, standards)
to address IT risks. These framework of
processes and controls can be applied during
all the aspects of Product development,
Product maintenance, IT Outsouring, Product
Implementation, IT Security, IT Services. This
standard methodology can be applied with
minimum changes, which can be as low as 5 –
15% of effort to develop the new IT
outsourcing governance framework from
scratch.
OVERVIEW OF TECHSERV’S IT GOVERNANCE FRAMEWORK

4. TECHSERV’S APPROACH TO ….
ESTABLISHING IT GOVERNANCE FRAMEWORK
Arul nambi
Cell +91 9892504538
Tel. 91 – 22 – 28573170
E-MAIL : aruln@techservconsult.com
www.techservconsult.com
“Promoting Systems Integrity”