QUALITY AUDITORS TRAINING

1. Techserv
Quality Systems Auditor
Competency Building
Executive Brief
Quality Systems Auditor
Competency Building
Our Approach
Classroom . Mentoring . Assessments
“Promoting Systems Integrity”

2. Organization, of late, invest large amount in Information
Technology to automate to assist their operations. The It is not enough to do
use of IT can bring enormous business benefits. your best: you must
However, IT also introduces new risks to control and
know what to do, and
THEN do your best.
provide accountability, and adds a new twist to these
traditional audit concerns. Your organization must be able -- W. Edwards Deming
to recognize and respond to such risks. This needs
special skills, to carry out audit of quality systems, in
The significant problems
order to identify significant weaknesses on timely basis.
we face cannot be solved
by the same level of
Techserv’s Quality audit curriculum aims to describe the thinking that created
main competencies and skills which auditors will need if them.
they are to be able to provide a professional and proper
-- Albert Einstein
audit response to their Quality audit engagements.
Quality Auditors play a vital role in providing audit “If quality isn’t ingrained
services by highlighting Quality risks, control weaknesses in the organization, it
which would otherwise hinder the achievement of project will never happen”
objectives.
TECHSERV’S QUALITY AUDITORS CURRICULAM….
MODULE A MODULE B
INTRODUCTION TO IT AUDITS IT SYSTEMS & CONCEPTS
Contents Contents
Purpose of Audit Project Management
Types of Audits Software Engineering
Audit Process Certification & Validation
Auditor Qualities Management Oversight
Auditors Competence Configuration Management
Competency Assessment Resource Management
Competency Assessment

3. MODULE C MODULE D
USAGE OF MODELS QUALITY CONTROLS
Contents Contents
Overview of ISO 9001 Project Management
Overview of CMMI Software Engineering
Competency Assessment Certification & Validation
Management Oversight
Configuration Management
Resource Management
Competency Assessment
MODULE E MODULE F
QUALITY AUDIT PROCESS MENTORING
Contents Contents
Planning Audit Planning
Audit Techniques Audit Execution
Audit Execution Audit Reporting
Audit Findings disclosure Audit Follow-up
Audit Reporting Competency Assessment
Audit Follow-up
Competency Assessment

4. Techserv believes in enhancing the Quality
Auditors competency using mix of class room
lectures, quiz, case Studies, participant
performance assessments and most important the
on-the-job mentoring. Just by conducting the
classroom training alone would not improve the IT
Auditor’s competency significantly.
As a policy, we would conduct participants’
requirements at beginning of the training
programme project and tailor the training course
according to the requirements of the participants to
achieve desirable results. One of the foremost
things we believe that at the end of the training, on-
the job handholding of the participants is crucial to
achieve the desired results.
Arul nambi
Cell +91 9892504538
Tel. 91 – 22 – 28573170
E-MAIL : aruln@techservconsult.com
www.techservconsult.com
“Promoting Systems Integrity”