3. • Better utilization
• Business utilization
• Add value to alumni
• Image building
• Recruitment of students and employees
• Best practices of SM
• Promotion of education in rural areas
• Tools to add value and craft strategy
• Sales enhancement and lead generation
• Cost effective marketing or shoe-string budget
• Linking with donors and philanthropists
• Recruiting volunteers
8. Internet based tools and applications to:-
1. share information
2. create relationships
9.
10. Why Social Media?
Old paradigm of information sharing has changed.
In old days, companies were in controlling position which info to
share and which not.
Now it is in the hands of users.
11. Old Way New Way
Company reports UGC*
Press release Blogs
Website Social Media
*User generated contents
13. Fact Sheet of Tsunami
Social Media usage is
# 1 activity on the
web and has left
behind porn
14. Top 10 global sites
1. Google
2. Facebook
3. Youtube
4. Yahoo
5. Live.com (search engine of Microsoft)
6. Wikipedia
7. Blogger.com
8. Baidu.com (search engine for music)
9. msn.com
10. Qq.com (facebook version of Chinese)
15. Top 10 sites (Pakistan)
1. Google
2. Facebook
3. Yahoo
4. Youtube
5. Live.com (search engine of Microsoft)
6. Blogger.com
7. Wikipedia
8. msn.com
9. Twitter
10.Wordpress
20. LinkedIn
16. Fact Sheet of Tsunami
• 1 out of 8 couples marry in USA via social media.
• Radio took 38 years to reach 50 million users.
• TV took 13 years
• Internet took 4 years
• Facebook took 9 months to reach 100 million
17. Fact Sheet of Tsunami
1. China 1.33 billion
2. India 1.15 billion
3. facebook 800 million*
4. USA 307.21 million
5. YouTube 300.00 million
6. Indonesia 240.27 million
7. Brazil 190.01 million
8. Pakistan 174.75 million
*6 million daily growth
18. Fact Sheet of Tsunami
• 80% companies are using LinkedIn as their primary tool
to find new employees
• 80% Twitter usage is on mobile device.
• In 2005, three employees of Paypal created YouTube. In
2006, Google bought it for $1.65 billion
• Follow ashrafchaudhry
19. Fact Sheet of Tsunami
• 100,000, 000 videos are watched daily on YouTube.
• 300,000,000 blogs are working
• 54% bloggers post content & tweet daily
• 34% of bloggers post opinion about brands/products
22. Sons of Maxwell vs United Airlines
• 7,672,731 views (by 10th Feb 2010)
• 11,403,152 views (14th Jan 2012)
• 4 days after release of song, United’s share price dropped
by 10%, costing shareholders $180 million
31. Facebook
• More than 50% of our active users log on to Facebook in
any given day
• Average user has 130 friends
• Average user is connected to 80 community pages,
groups and events
• On average, more than 250 million photos are uploaded
per day
• More than 75% of users are outside of the United States
• More than 350 million active users currently access
Facebook through their mobile devices
32. Facebook Pakistan
• Fastest growing social media channel in Pakistan
• 5,888,580 in January 2012
• 1,546,000 in Feb 2010
• Almost 400% in two years
• Urban-centered
• SEC, Middle & Upper Middle Class
• 70% males, 30% females
• Daily growth around 6000
• Facebook users are opinion leaders/thought leaders in their
families/groups
33. Age Profiles
• Below 18
• Between 18—28
• Between 28—40
• Above 40
35. Pages
• Multiple administrators
• By default, they are included in public search results
• Pages are listed in categories like music, brand etc
• Pages have fans and require no prior approval
• Updates are in the newsfeed of fans
• Every admin can appoint/delete any other person as
admin
36. How to set up page?
http://www.facebook.com/pages/create.php
37. How to admin?
• Complete profile of the product/brand
• Intervene for profanity
• More than 5 updates in 24 hours is spamming
• Put reasonable interval in the updates
• Never delete the criticism
• Engage fans in discussions and activities
• Use fan page for informing and educating people
• Use pages to have opinion of people on any issue
through polls
46. Linkedin
• 80,230,934 members
• Corporate class
• 28% females, 68% males
• Opinion leaders/thought leaders
47. LinkedIn for Individuals
• Best place for job-hunting
• Best place for intellectually stimulated discussions
• Best place for networking with corporate class
• Recommendations and endorsements
• Corporate class
48. LinkedIn for Companies
• Best place for recruiting people
• Corporate branding
• Campaigns
• Sales leads
• You help customers reaching you
• Drive traffic to your website
• Polls
49. Building LinkedIn Accounts
• Invite people but don’t annoy
• Search Outlook/Email Accounts to invite
• Participate in group discussions
• Be an open networker
50. LinkedIn Applications
• Polls
• Slideshare
• Recommendations
• Who viewed my profile
• Reading list
• Industry updates
• Events
• Blog integration
• Twitter integration
51. Twitter
• Micro-blogging
• 500,000 twitter users in Pakistan
• You tweet/update with 140 characters
• You follow/follow back
• How to mass unfollow those who don’t follow you?
Manageflitter.com
• Hashtag (#)
52. Why Twitter?
• Update people while you are on the go
• Real time search
• Drive traffic to your website
• Market product with #hashtag
53. How to Build Followers?
• Search your email accounts to invite your friends
on twitter.
• Complete your profile
• Follow people
• Follow back people
• Put the Twitter link at facebook, LinkedIn and
website/blogs
54. Social Media Integration
• Twitter & Linkedin
• Twitter & facebook
• Twitter & blog
• Blog & facebook
• How to tweet at multiple social media from one
place?
• How to shorten URL?
• How to track the hits?
56. Benefits of Blog
1. It increases your google search
2. It’s easy to maintain & update
3. It’s interactive……people give feedback
4. Low cost
5. Makes you expert
6. Can be integrated with Social Media channels
65. How to engage?
Online chatting
Free advice
SMS engagement
Discussion board
Use of Videos
Bringing online to offline
66. 4. Making online community to ACT
What actions you desire from online
community?
67. Developing Social Media Policy
“A social media policy outlines for employees
the corporate guidelines or principles of
communicating in the online world”.
70. Obama’s Social Media
Emails
13 million people on email list
Social network
20 million friends on 13 social networks.
7.6 million on FB alone
Website
8.5 million monthly visitors
71. Obama
Youtube
2000 official videos
Watched by more than 80 million times
135,000 subscribers
442,000 user-generated videos
Mobile
3 million people signed for SMS programs
5 to 20 messages per month