The document discusses best practices for developing high quality website content that maximizes viewer engagement. It recommends determining reader needs and wants, using a variety of multimedia elements like quizzes and photo packages, organizing content logically through tags and landing pages, incorporating interactive elements like social media and community participation, and promoting content aggressively. The goal is to hook readers and give them control through community involvement.
5. The questions What do our readers need to know today? What do our readers want to know today? What’s the best medium to communicate the message? How can we make the content more enticing? How can we maximize views?
6. The foundation: Great topics Then layer on the goodness… >A structure that boosts page views and engagement >Multi-media elements >Packaging >Paths to similar content >Promote like crazy
10. Other organizational elements We use tags in our cms to group like types of content including quizzes, photo packages, and photo galleries We build special landing pages for certain content packages like “When disaster strikes” and “Managing conflict” We group related content on the community
Shortly after we built the portal, moved to a pool structureFirst, don’t forget the web. Second: platform agnostic. Now it’s hard to tease apart. Path of content through live, print, onlineBlending across brandsDramatic change, lots of learning, always try to be doing something new
>Launched July 2008Blended 9 sites into a portal; dvmnews, vetmed, vetec, firstlineServes 60k practicing veterinarians and 40k team members in practice190k visits a month; 160k unique visitors700k – 900k page views a month4.5 page views per visit; 1.2 visits per visitorWe sell on a cost per thousand basis
Using stats to see what visitors look at most; develop more of that. Make decisions about spending time and money based on the trafficTough; sometimes it’s not what we wantHow to lead and still respond when they vote with their feet (site: readers drive e-news: eds drive)
Update every dayBuild all packages to deliver across all platformsLook for opportunities for collaborations and efficiencyMaximize the ROIEditors as content marketersIncrease visits and page views per visit
We slice and dice the content every which way. We use the same pile of content all kind of ways. Our goal is to tag a single article to at least 6 categories.
Organization by type of content: video, cartoons
These things can generate huge numbers of page views per visit. I suspect the average on these is between 10 and 20 page views per visit. Search is a 2 page view generator.
We have about 600 videos on the communityWe have 8 e-newsletters: full circle, business360, medicine360, hospitaldesign360, products360, firstline360, equine360, students360 (+ conference specials)CE centerCalendar
Social media: minimum of one post to twitter and facebook every day. Twitter on weekends; scheduled ahead. One team member handles this duty each week and it rotates. They also greet on our own community and kicks off spammers. Hash tags and mentions more strategically to get more followers. Trying to have a conversation. Thanks for retweets and follows and response promptly. At our live conventions we tweet live. We’re going to invite speakers to use our hash tags.