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Crafting a
 Crafting a
  Winning
  Winning
Business Plan
Business Plan




                1
The more concrete and complete the plan, the
more likely it is to earn the respect of outsiders
and their support in necessary financial
matters.
                       -----Jesse Werner




                                                     2
Learning Objectives

Explain why every entrepreneur should create
a business plan and list the benefits of such a
plan
Describe the elements of a solid business plan
Understand the keys to making an effective
business plan presentation
Explain the “five Cs of credit” and why they
are important to potential lenders and investors
reading business plan

                                                   3
Planning The
        Business Operation
Business Plan- Document Describes
Internal/External Elements/Strategies For
New Venture
Plan (Road Map)
  Short-Term
  Long-Term
Author = Entrepreneur
Internet - Resource

                                            4
Business Plan Audiences
1)   Employees
2)   Investors/Venture Capitalists
3)   Lenders/Suppliers
4)   Customers
5)   Advisors/Consultants


                                     5
The Business Plan

Business plan – a written summary of:
  an entrepreneur’s proposed business venture
  its operational and financial details
  its marketing opportunities and strategy
  its managers’ skills and abilities




                                                6
The Business Plan:
           Three Essential Functions

1.   Guiding the company by charting its future
     course and defining its strategy for
     following it.
2.   Attracting lenders and investors who will
     provide needed capital.
3.   Demonstrating that the entrepreneur
     understands the business venture and what
     will make it succeed.

                                                  7
A Plan Must Pass Three Tests
The Reality Test - proving that:
  a market really does exist for your product or service.
  you can actually build or provide it for the cost estimates
  in the plan.
The Competitive Test - evaluating:
  a company’s position relative to its competitor.
  management’s ability to create a company that will gain
  an edge over its rivals.
The Value Test – proving that:
  a venture offers investors or lenders an attractive rate of
  return or a high probability of repayment.


                                                                8
Why Take the Time to
     Build a Business Plan?
Although building a plan does not
guarantee success, it does increase
your chances of succeeding in
business.
A plan is like a road map that
serves as a guide on a journey
through unfamiliar, harsh, and
dangerous territory. Don’t
attempt the trip without a map!
                                      9
Key Elements of a Business Plan
Executive Summary
Mission Statement
Company History
Business and Industry Profile




                                  10
The relationship among mission, goals, and objectives.



                      Mission


                       Goals




                    Objectives
Key Elements of a Business Plan
Executive Summary
Mission Statement
Company History
Business and Industry Profile
Business Strategy
Description of Products/Services


                                   12
Features vs. Benefits

Feature – a descriptive fact about a
product or service (“an ergonomically
designed, more comfortable handle”).

Benefit – what a customer gains from the
product or service feature.



                                           13
Key Elements of a Business Plan
                (continued)


Marketing Strategy
Competitor Analysis
Description of Management
Team
Plan of Operation
Forecasted Financial
Statements
Loan or Investment Proposal

                                  14
I Executive Summary
A. Company name, address, and phone number
B. Name(s), addresses, and phone number(s) of
  all key people
C. Brief description of the business, its products
  and services, and the customer problems they
  solve
D. Brief overview of the market for your
  products and services




                                                     15
Executive Summary (Contd.)
E. Brief overview of the strategies that will
  make your firm a success
F. Brief description of the managerial and
  technical experience of key people
G. Brief statement of the financial request
  and how the money will be used
H. Charts or tables showing highlights of
  financial forecasts


                                                16
II Vision and Mission statement

A. Entrepreneur's vision for the company
B. "What business are we in?"
C. Values and principles on which the
  business stands
D. What makes the business unique? What
  is the source of its competitive
  advantage?

                                           17
III Company History (for existing
        businesses only)

A. Company founding
B. Financial and operational highlights
C. Significant achievements




                                          18
IV Business and Industry Profile
A. Stage of growth (start-up, growth, maturity)
B. Company goals and objectives
    1. Operational 2. Financial 3. Other
C. Industry analysis
    1. Industry background and overview
    2. Significant trends
    3. Growth rate
    4. Key success factors in the industry
    5. Outlook for the future

                                                  19
V Business strategy

A. Desired image and position in market
B. SWOT analysis
      1. Strengths
      2. Weaknesses
      3. Opportunities
      4. Threats
C. Competitive strategy
    1. Cost-leadership 2. Differentiation 3. Focus

                                                     20
VI Company Products and Services

A. Description
   1. Product or service features
   2. Customer benefits
   3. Warranties and guarantees
   4. Uniqueness
B. Patent or trademark protection



                                    21
Company Products and Services
          (Contd.)
C. Description of production process (if
 applicable)
  1. Raw materials
  2. Costs
  3. Key suppliers
D. Future product or service offerings



                                           22
VII Marketing Strategy
A. Target market
  1. Complete demographic profile
  2. Other significant customer characteristics
B. Customers' motivation to buy
C. Market size and trends
  1. How large is the market?
  2. Is it growing or shrinking? How fast?
D. Advertising and promotion
  1. Media used-reader, viewer, listener profiles
  2. Media costs
  3. Frequency of usage
  4. Plans for generating publicity

                                                    23
Marketing Strategy (Contd.)
E. Pricing
1. Cost structure
  a. Fixed
  b. Variable
2. Desired image in market
3. Comparison against competitors' prices
F. Distribution strategy
  1. Channels of distribution used
  2. Sales techniques and incentives




                                            24
VIII Location and Layout
A. Location
  1. Demographic analysis of location vs. target
    customer profile
  2. Traffic count
  3. Lease/Rental rates
  4. Labor needs and supply
  5. Wage rates
B. Layout
  1. Size requirements
  2. Ergonomic issues
  3. Layout plan (suitable for an appendix)
                                                   25
IX Competitor Analysis

A. Existing competitors
  1. Who are they? Create a competitive profile matrix.
  2. Strengths
  3. Weaknesses
B. Potential competitors: Companies that might
  enter the market
  1. Who are they?
  2. Impact on your business if they enter



                                                          26
X Description of management team

A. Key managers and employees
  1. Their backgrounds
  2. Experience, skills, and know-how they bring
    to the company
B. Resumes of key managers and
  employees (suitable for an appendix)



                                                   27
XI Plan of Operation

A. Form of ownership chosen and
  reasoning
B. Company structure (organization chart)
C. Decision making authority
D. Compensation and benefits packages




                                            28
XII Financial Forecasts (suitable
        for an appendix)
A. Financial statements
  1. Income statement
  2. Balance sheet
  3. Cash flow statement
B. Break-even analysis
C. Ratio analysis with comparison to
  industry standards (most applicable to
  existing businesses)

                                           29
XIII Loan or Investment Proposal


A. Amount requested
B. Purpose and uses of funds
C. Repayment or "cash out" schedule (exit
  strategy)
D. Timetable for implementing plan and
  launching the business



                                            30
XIV Appendices-Supporting documentation,
including market research, financial statements,
 organization charts, resumes, and other items.




                                                   31
Guidelines for Preparing
          a Business Plan
Remember: No one can create your plan for you.
Potential lenders want to see financial
projections, but they are more interested in the
strategies for reaching those projections.
Show how you plan to set your business apart
from competitors; don't fall into the “me too”
trap.
Identify your target market, and offer evidence
that customers for your product or service exist.


                                                    32
Tips on Preparing
          a Business Plan
Make sure your plan has an attractive cover.
(First impressions are crucial.)
Rid your plan of all spelling and grammatical
errors.
Make your plan visually appealing.
Include a table of contents to allow readers to
navigate your plan easily.
Make it interesting.

                                                  33
Tips on Preparing
          a Business Plan
                    (continued)


Your plan must prove that the business will
make money (not necessarily immediately, but
eventually).
Use spreadsheets to generate financial forecasts.
Always include cash flow projections.
Keep your plan “crisp” – between 25 and 50
pages long.
Tell the truth – always.


                                                    34
Presenting the Plan
Demonstrate enthusiasm, but don’t be
overemotional.
Know your audience thoroughly.
“Hook” investors quickly with an up-front
explanation of the venture, its opportunities, and
its benefits to them.
Hit the highlights; focus on the details later.
Keep your presentation simple – 2 or 3 major
points.



                                                     35
Presenting the Plan
                   (continued)


Avoid overloading your audience with
technological jargon.
Use visual aids.
Close by reinforcing the nature of the
opportunity.
Be prepared (with details) for potential
investors’ questions.
Follow up with every investor to whom you
make your presentation.



                                            36
Five Cs of Credit: Criteria lenders and investors use
to evaluate the creditworthiness of entrepreneurs
seeking financing.




                                                        37
The “5 Cs” of Credit

     Capital
     Capacity
     Collateral
     Character
     Conditions


                       38
What lenders and investors look
    for in a Business Plan
Capital: Lenders expect small businesses
to have an equity base of investment by
the owner(s) that will help support the
venture during times of financial strain
Capacity: A synonym for capacity is cash
flow. The bank must be convinced of the
firm’s ability to meet its financial
obligations and to repay the bank loan

                                           39
What lenders and…(Contd.)

Collateral: It includes any assets that owner
pledges to the bank as security for repayment
of the loan
Character: Before approving a loan to a small
business, the banker must be satisfied with the
owner’s character
Conditions: The conditions (interest rates, the
health of the nation’s economy, industry
growth rates, etc.) surrounding a loan request
which affect the owner’s chance of receiving
funds
                                                  40
Reasons For Plan Failure
1.   Unreasonable Goals
2.   Goals Not Measurable
3.   No Total Commitment
4.   Lack Of Experience
5.   No Understanding Of Threats Or
     Weaknesses
6.   Customer Need Not Established

                                      41

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Crafting a winning business plan

  • 1. Crafting a Crafting a Winning Winning Business Plan Business Plan 1
  • 2. The more concrete and complete the plan, the more likely it is to earn the respect of outsiders and their support in necessary financial matters. -----Jesse Werner 2
  • 3. Learning Objectives Explain why every entrepreneur should create a business plan and list the benefits of such a plan Describe the elements of a solid business plan Understand the keys to making an effective business plan presentation Explain the “five Cs of credit” and why they are important to potential lenders and investors reading business plan 3
  • 4. Planning The Business Operation Business Plan- Document Describes Internal/External Elements/Strategies For New Venture Plan (Road Map) Short-Term Long-Term Author = Entrepreneur Internet - Resource 4
  • 5. Business Plan Audiences 1) Employees 2) Investors/Venture Capitalists 3) Lenders/Suppliers 4) Customers 5) Advisors/Consultants 5
  • 6. The Business Plan Business plan – a written summary of: an entrepreneur’s proposed business venture its operational and financial details its marketing opportunities and strategy its managers’ skills and abilities 6
  • 7. The Business Plan: Three Essential Functions 1. Guiding the company by charting its future course and defining its strategy for following it. 2. Attracting lenders and investors who will provide needed capital. 3. Demonstrating that the entrepreneur understands the business venture and what will make it succeed. 7
  • 8. A Plan Must Pass Three Tests The Reality Test - proving that: a market really does exist for your product or service. you can actually build or provide it for the cost estimates in the plan. The Competitive Test - evaluating: a company’s position relative to its competitor. management’s ability to create a company that will gain an edge over its rivals. The Value Test – proving that: a venture offers investors or lenders an attractive rate of return or a high probability of repayment. 8
  • 9. Why Take the Time to Build a Business Plan? Although building a plan does not guarantee success, it does increase your chances of succeeding in business. A plan is like a road map that serves as a guide on a journey through unfamiliar, harsh, and dangerous territory. Don’t attempt the trip without a map! 9
  • 10. Key Elements of a Business Plan Executive Summary Mission Statement Company History Business and Industry Profile 10
  • 11. The relationship among mission, goals, and objectives. Mission Goals Objectives
  • 12. Key Elements of a Business Plan Executive Summary Mission Statement Company History Business and Industry Profile Business Strategy Description of Products/Services 12
  • 13. Features vs. Benefits Feature – a descriptive fact about a product or service (“an ergonomically designed, more comfortable handle”). Benefit – what a customer gains from the product or service feature. 13
  • 14. Key Elements of a Business Plan (continued) Marketing Strategy Competitor Analysis Description of Management Team Plan of Operation Forecasted Financial Statements Loan or Investment Proposal 14
  • 15. I Executive Summary A. Company name, address, and phone number B. Name(s), addresses, and phone number(s) of all key people C. Brief description of the business, its products and services, and the customer problems they solve D. Brief overview of the market for your products and services 15
  • 16. Executive Summary (Contd.) E. Brief overview of the strategies that will make your firm a success F. Brief description of the managerial and technical experience of key people G. Brief statement of the financial request and how the money will be used H. Charts or tables showing highlights of financial forecasts 16
  • 17. II Vision and Mission statement A. Entrepreneur's vision for the company B. "What business are we in?" C. Values and principles on which the business stands D. What makes the business unique? What is the source of its competitive advantage? 17
  • 18. III Company History (for existing businesses only) A. Company founding B. Financial and operational highlights C. Significant achievements 18
  • 19. IV Business and Industry Profile A. Stage of growth (start-up, growth, maturity) B. Company goals and objectives 1. Operational 2. Financial 3. Other C. Industry analysis 1. Industry background and overview 2. Significant trends 3. Growth rate 4. Key success factors in the industry 5. Outlook for the future 19
  • 20. V Business strategy A. Desired image and position in market B. SWOT analysis 1. Strengths 2. Weaknesses 3. Opportunities 4. Threats C. Competitive strategy 1. Cost-leadership 2. Differentiation 3. Focus 20
  • 21. VI Company Products and Services A. Description 1. Product or service features 2. Customer benefits 3. Warranties and guarantees 4. Uniqueness B. Patent or trademark protection 21
  • 22. Company Products and Services (Contd.) C. Description of production process (if applicable) 1. Raw materials 2. Costs 3. Key suppliers D. Future product or service offerings 22
  • 23. VII Marketing Strategy A. Target market 1. Complete demographic profile 2. Other significant customer characteristics B. Customers' motivation to buy C. Market size and trends 1. How large is the market? 2. Is it growing or shrinking? How fast? D. Advertising and promotion 1. Media used-reader, viewer, listener profiles 2. Media costs 3. Frequency of usage 4. Plans for generating publicity 23
  • 24. Marketing Strategy (Contd.) E. Pricing 1. Cost structure a. Fixed b. Variable 2. Desired image in market 3. Comparison against competitors' prices F. Distribution strategy 1. Channels of distribution used 2. Sales techniques and incentives 24
  • 25. VIII Location and Layout A. Location 1. Demographic analysis of location vs. target customer profile 2. Traffic count 3. Lease/Rental rates 4. Labor needs and supply 5. Wage rates B. Layout 1. Size requirements 2. Ergonomic issues 3. Layout plan (suitable for an appendix) 25
  • 26. IX Competitor Analysis A. Existing competitors 1. Who are they? Create a competitive profile matrix. 2. Strengths 3. Weaknesses B. Potential competitors: Companies that might enter the market 1. Who are they? 2. Impact on your business if they enter 26
  • 27. X Description of management team A. Key managers and employees 1. Their backgrounds 2. Experience, skills, and know-how they bring to the company B. Resumes of key managers and employees (suitable for an appendix) 27
  • 28. XI Plan of Operation A. Form of ownership chosen and reasoning B. Company structure (organization chart) C. Decision making authority D. Compensation and benefits packages 28
  • 29. XII Financial Forecasts (suitable for an appendix) A. Financial statements 1. Income statement 2. Balance sheet 3. Cash flow statement B. Break-even analysis C. Ratio analysis with comparison to industry standards (most applicable to existing businesses) 29
  • 30. XIII Loan or Investment Proposal A. Amount requested B. Purpose and uses of funds C. Repayment or "cash out" schedule (exit strategy) D. Timetable for implementing plan and launching the business 30
  • 31. XIV Appendices-Supporting documentation, including market research, financial statements, organization charts, resumes, and other items. 31
  • 32. Guidelines for Preparing a Business Plan Remember: No one can create your plan for you. Potential lenders want to see financial projections, but they are more interested in the strategies for reaching those projections. Show how you plan to set your business apart from competitors; don't fall into the “me too” trap. Identify your target market, and offer evidence that customers for your product or service exist. 32
  • 33. Tips on Preparing a Business Plan Make sure your plan has an attractive cover. (First impressions are crucial.) Rid your plan of all spelling and grammatical errors. Make your plan visually appealing. Include a table of contents to allow readers to navigate your plan easily. Make it interesting. 33
  • 34. Tips on Preparing a Business Plan (continued) Your plan must prove that the business will make money (not necessarily immediately, but eventually). Use spreadsheets to generate financial forecasts. Always include cash flow projections. Keep your plan “crisp” – between 25 and 50 pages long. Tell the truth – always. 34
  • 35. Presenting the Plan Demonstrate enthusiasm, but don’t be overemotional. Know your audience thoroughly. “Hook” investors quickly with an up-front explanation of the venture, its opportunities, and its benefits to them. Hit the highlights; focus on the details later. Keep your presentation simple – 2 or 3 major points. 35
  • 36. Presenting the Plan (continued) Avoid overloading your audience with technological jargon. Use visual aids. Close by reinforcing the nature of the opportunity. Be prepared (with details) for potential investors’ questions. Follow up with every investor to whom you make your presentation. 36
  • 37. Five Cs of Credit: Criteria lenders and investors use to evaluate the creditworthiness of entrepreneurs seeking financing. 37
  • 38. The “5 Cs” of Credit Capital Capacity Collateral Character Conditions 38
  • 39. What lenders and investors look for in a Business Plan Capital: Lenders expect small businesses to have an equity base of investment by the owner(s) that will help support the venture during times of financial strain Capacity: A synonym for capacity is cash flow. The bank must be convinced of the firm’s ability to meet its financial obligations and to repay the bank loan 39
  • 40. What lenders and…(Contd.) Collateral: It includes any assets that owner pledges to the bank as security for repayment of the loan Character: Before approving a loan to a small business, the banker must be satisfied with the owner’s character Conditions: The conditions (interest rates, the health of the nation’s economy, industry growth rates, etc.) surrounding a loan request which affect the owner’s chance of receiving funds 40
  • 41. Reasons For Plan Failure 1. Unreasonable Goals 2. Goals Not Measurable 3. No Total Commitment 4. Lack Of Experience 5. No Understanding Of Threats Or Weaknesses 6. Customer Need Not Established 41