17. Keyword Questions to Ask
Problem
• What pain/itch do they want to stop?
Trigger
• Why are they searching right now?
Attraction
• What promise do they want you to make?
Interest
• How can you immediately show you can keep that promise?
Desire
• Why won’t they buy / become a lead?
Action
• How can you eliminate risk / inertia?
18. Keyword Question Mapping
• What pain/itch do they want to stop?
Problem • KEYWORD
• Why are they searching right now?
Trigger • KEYWORD / TIME OF SEARCH
• What promise do they want you to make?
Attraction • AD
• How can you immediately show you can keep that promise?
Interest • LANDING PAGE HEADER / DESIGN / HEADLINE
• Why won’t they buy / become a lead?
Desire • LANDING PAGE BODY / SITE CONTENT
• How can you eliminate risk / inertia?
Action • CALL TO ACTION
21. 3. What Triggered the Search?
Get Specific
See the movie
Hear the internal voice
Respond
Overtly: They hear it from you
Subtly: They hear it from within
22.
23. Part 1 Summary
1) Can Your Market Support You?
2) Keywords are Compressed Desires
3) Howling Dog: Understand & Echo The Trigger
24. Part 2: Measuring What Matters
1. Ads – CTR and ROI
2. The Key Metric
31. Write to ONE person (your ideal customer)
Not your
prospect ever
Maybe
Someday
Possibly
Now
Perfect
Fit
32. Start with Your Ideal Prospect
Problem
• What pain/itch do they want to stop?
Trigger
• Why are they searching right now?
Attraction
• What promise do they want you to make?
Interest
• How can you immediately show you can keep that promise?
Desire
• Why won’t they buy / become a lead?
Action
• How can you eliminate risk / inertia?
40. Description Line 2
Call to action – instructions, urgency
Offer – details
Features – differentiators
41. Display URL
Reinforces USP (unique selling proposition)
Balance of general and specific
Keywords - Maybe
42. Part 2 Summary
1) Start with your ideal customer
2) Find your ad’s voice
3) Use all 4 lines
Notas del editor
Without traffic no business (brick and mortar examples) holding up a Exciting thing about search traffic: by definition hot leads. Not just fit target demographic, but at that moment expressed interest and excited enough to take initiative to satisfy their desiresNice thing about hot leads: don’t have to be that great of a salesperson. Just gain their trust, show them you can deliver, and stand out from competition. Not like kids ringing your doorbell with school fundraiser. Magic – I need wrapping paper, then the kid from marching band rings your bell.Predictable traffic stream: less glamorous, but you can build a real business.
3 key indicators – weed out a whole lot of stuff that would waste your time and end up being a disappointmentReading the mind of your market. Ultimate advantage – not from adwords tricks, but exquisitely deep empathy. By unpacking the keywordsUsing adwords successfully Struggling – unkinking the hosenot using adwords
Your prospect before a search. Don’t think of keywords, think of people with desires, questions, unmet needs, gap between current reality and desired reality. Trivial – dinner bowl replacement. Or diagnosed – them or a loved one. Not the keyword, the person behind the keyword.
Here’s how it works, in freeze frame. Thought bubble, have to put it into words. Quickly scan and click the first thing that speaks to us. You all know this, but I want to freeze the process. We do this all the time, but do it unconsciously.
Every keyword is its own medium. AdWords is not a medium, it’s a collection of media. Each keyword represents its own market.First promise: is this a lucrative market.
First tool – Google SERP
Minimum number – don’t worry about maximum. Pages 3-10 aren’t real players.
Not the number of search results found. In the past year, Google has made this data available. Within adwords account, or no account, type “keyword tool” into google.
2 additional criteria: monthly search volume.Some related closely, some not related (dog raw food diet) – want to sell ebook or diet program or retreat or cruise or coaching or cooking lessons (non cooking lessons) – how many people are interested in that?3rd criterion: average cost per click. Are advertisers making enough money to be willing to spend money. I get worried if the average in this market is a nickel. Individual keywords can work, but if the major, short-tail 2-3 word keywords are cheap, you can be pretty sure you don’t have a market here.Are there advertisers. 2. What’s the average bid price? 3. what’s the search volume?Frustrated? What do these numbers mean? At end, live demo show you how to plug these numbers in.
The wisdom of crowds
I wasn’t thinking straight – raw foods diet was not the main keyword in this market. Just adding an s. If I hadn’t noticed that, I would have dismissed this market.
Anyone who tells you, I’m going to sell you this tool and its going to solve all your problems, is lying.Sell these tools to everyone, it’s just an arms race.
Mr scott talks to his computer – imagine that world. People to Google: I haven’t been feeling that well lately. I have this pain here, goes up my neck, feels better when I shower….” Google doesn’t let them.Keyword decompression – lets us access that full conversationGlenn – headache vs headaches (at that moment)Most people would send all their keywords to the same ad and same landing page – see how suboptimal that was?Send a binder with CDs and meditation tapes within 3-7 business days.2. Debt consolidation vs get out of debt – different mindsets with similar presenting problem.
Different dimensions of keyword decompressionAwareness – lower level of awareness – get out of debtSophistication – debt consolidation implies they understand the market better, already done some searchesExample: juggling equipment / just saw juggler at southpoint, wants to get started vs. 2.5 inch silicon stage ballsReadiness – commercial intent (Canon battery pack nb-4l) ready to buy vs battery – NYC, bunch of tests, radio, car, Problem – what do they want to solve. Canon battery? Don’t trust the camera anymore, wait for recharge, not getting the picture I want. Go deeper.The story – why is that camera important to me? Write about stuff on my blog, using photos and videos. Quick video of me pruning basil. Much deeper still.Dream Autobiography: or Longing. Quiet desperation. Superhero dream inside of me. Mine: engaging people in deep philosophical conversation about life in general. Connect on a deep level. Great conversations on blog, phone, fantasy I have of facilitator of large group of people who are all in business for reasons much more interesting than just making money.
Different dimensions of keyword decompressionAwareness – lower level of awareness – get out of debtSophistication – debt consolidation implies they understand the market better, already done some searchesExample: juggling equipment / just saw juggler at southpoint, wants to get started vs. 2.5 inch silicon stage ballsReadiness – commercial intent (Canon battery pack nb-4l) ready to buy vs battery – NYC, bunch of tests, radio, car, Problem – what do they want to solve. Canon battery? Don’t trust the camera anymore, wait for recharge, not getting the picture I want. Go deeper.The story – why is that camera important to me? Write about stuff on my blog, using photos and videos. Quick video of me pruning basil. Much deeper still.Dream Autobiography: or Longing. Quiet desperation. Superhero dream inside of me. Mine: engaging people in deep philosophical conversation about life in general. Connect on a deep level. Great conversations on blog, phone, fantasy I have of facilitator of large group of people who are all in business for reasons much more interesting than just making money.
We’re all sitting on rusty nails. Stuff we just live with. Not important enough. Feel like we deserve it. Don’t believe they can solve it?Get out of debt – just $3 short, this morning? No,
Question: what was the trigger that got them to search? Not the same as the problem. Problem preexists, trigger just happened. Get specific – see the movie. Child can’t go to camp, see the flyer. How are they berating themselves. Overtly: In debt, and can’t afford to send your kid to camp? Fighting with your spouse about money? Subtly, but they feel like you’re in tune with them. Ring of truth.