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You are a Resource Revolutionary.




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85749_JDK_CVR.indd 1                                                                                                        12/6/11 4:40 PM
Rethinking. Reimagining. Resourceful.




                                        01
WELCOME TO OUR
     TRANSFORMATION
     Forty years ago, in a small shed    Revolution. We are proud to         business stream together.
     in Asker, Norway, two brothers,     have been among the first to        Yes—we are becoming one
     Petter and Tore Planke, started     recognize that a better environ-    TOMRA. Until now, TOMRA
     working to find a solution to a     ment is better for business. We     has been organized like a loose
     problem: a local grocer wanted a    understand the challenges in        collection of entities—working
     machine that could quickly and      front of us, and are energized by   for the same cause, but without a
     easily take back empty bottles.     them. TOMRA has been a leader       united vision and mission. Now,
     Intrigued, the brothers said they   in creating solutions for optimal   for the first time in our history,
     could build one.                    resource productivity for four      we are, finally, one family.

       Everything we do is based on one                                      We stand together at the threshold
       overriding concern: creating solutions                                of a cultural transformation at
                                                                             TOMRA, a change that will make
       for optimization of the earth’s resources.                            us stronger and our worldwide
     A spirit of entrepreneurship, a     decades, but at no time has our     impact greater. We hope that
     passion for innovation, and a       leadership in creating a sustain-   everyone here is excited about
     focus on finding solutions guide    able world been more critical       our company and the challenges
     TOMRA to this day. What started     than it is right now.               ahead. As it was forty years ago,
     as a task for a single store has                                        so it remains today: the heart of
     become a mission that encircles     That is why we also constantly      TOMRA is its people. We want
     the globe. Everything we do is      strive to improve our own           this to be a great place to work,
     based on one overriding concern:    practices, to optimize our own      a place that gives us all a chance,
     creating solutions for optimiza-    resources. Led, as always, by a     every day, to make a difference,
     tion of the earth’s resources.      spirit of innovation, increased     where we can say with pride that
                                         effectiveness, and committed        the world is made better with
     We are proud to be at the           stewardship, we have decided to     every decision and machine we
     forefront of the Resource           bring all our people and every      make together.

                                                                             Stefan Ranstrand
                                                                             President and CEO, TOMRA Group




02                                                                                                            03
REvOLUTION
     IS INEvITAbLE
     The human desire to improve,          Global resources are under
     invent, and innovate is relentless.   unprecedented pressure. Today
     From the transformative phases        it takes one and a half years to
     of the Industrial Revolution          reproduce the biomass that the
     to the sweeping changes that          world consumes in just one
     continue to define the Information    year. And although the world’s
     Age, it’s undeniable that how we      water supply is expected to stay
     work, live, and think is constantly   essentially flat over the next 20
     changing. And yet when we look        years, demand is expected to
     back over these many shifts in        increase by almost 65%.
     our global culture, something
     else is undeniable—the lifecycle      Resource productivity must
     that these past revolutions were      increase to ensure sustainable
     built on is outdated, inefficient,    development. When we see
     and detrimental:                      that over the next 40 years, 30%
     Consuming.                            more people will need to be fed
     Wasting.                              with, at best, today’s availability
     Discarding.                           of farmland. We know that
                                           something needs to change.
     As a planet, we are running           We know that rethinking how
     to the end of our leash. The          we obtain, use, reuse, and
     world population will increase        optimize the world’s resources
     by 30% in the next 40 years.          is the right path at the right
     Seventy million people enter          time. And this is how the next
     the middle class every year.          revolution begins.
                                                                                 The world is at the dawn of a Resource Revolution.




04                                                                                                                                    05
It’s clear that solutions for       Of course, this concept is more
               resource productivity are the       than the latest trend— it’s been
               key to tomorrow’s revolution.       our business for 40 years. We’ve
               Where do we come in? Easy:          known that in order to move
               smart solutions for managing our    forward, we all need to rethink
               resources—sourcing them, using      and rework how things have been
               them, stewarding them, reclaiming   done in the past. Every day we’re
               them, recycling them, and           focused on transforming how the
               revitalizing them. Simply put,      world obtains, uses, and reuses
               optimizing the use of the world’s   its resources.
               precious resources is the answer.
               It’s good for the environment and
               it’s good for business.




                 Simply put, optimizing the
                 use of the world’s precious
                 resources is the answer.




06 LOCATION: NORDKAPP, NORWAY                                                          07
A new
direction
To support our transformation         else is the wrong course of action.   The graphic overlapping in the
to one TOMRA, we have made a          The drive to move forward with        arrow signifies the unity of mul-
strategic decision to add an arrow    little thought given to conse-        tiple business streams, working
logo to our existing wordmark.        quences is what’s exhausting          together to take TOMRA—and
Using an arrow is not a new           our precious natural resources.       the world’s resources—in a new,
concept for TOMRA—our                 Society has to move in a new          positive direction.
current wordmark features an          direction—one that ensures that
arrow in the R. However, it makes     the resources of today are managed    The wordmark has been changed
good branding sense to ensure         properly so that they will be the     to black, to complement the
that the arrow we use going forward   resources of tomorrow.                blues in the arrow with a sense
is consistent across everything                                             of strength and to emphasize the
we do. This will help us to create    We have retained our existing         serious mission of our business.
a strong, unified brand, both         blue within the arrow, and
internally and externally.            complemented it with fresher,           Create a strong,
In many cultures, an arrow re-
                                      more optimistic hues. Blue is a
                                      relevant color for its history as
                                                                              unified brand.
presenting forward motion will        part of TOMRA. It evokes              What we’ve stood for since
point to the right. At TOMRA          authority and security, and it        the beginning is what will ulti-
we believe that blindly following     represents our planet as seen         mately lead us into a successful
the same direction as everyone        from space.                           and productive future.




8                                                                                                               9
FROM PURPOSE
INTO PROFITS
ANd PROFITS
INTO PROGRESS,
TOMRA IS
TRANSFORMING
WHAT IT MEANS
TO bE RESOURCEFUL.
10                   11
Heiner Bevers
                                                                       Head of Central and Eastern Europe


      We believe in
                                                                       Collection Solutions




      transformation.
                          Ton Klumper
                          Head of Western and Southern Europe
                          Collection Solutions




                                                                                                            Håkon Volldal
                                                                                                            Head of Business Area
                                                                                                            Collection Solutions
                                                                                                            Reverse Vending



Rune Marthinussen
Head of Business Area
Sorting Solutions




                                                                                   Harald Henriksen
                                                                                   Head of North America
                                                                                   Collection Solutions



                        Espen Gundersen
                        CFO
                        TOMRA Group




                                                Stefan Ek
                                                Head of Orwak             Fredrik Nordh
                                                Collection Solutions      Head of Nordic
                                                Compaction                Collection Solutions




 12                                                                                                                                 13
PAST
         Beginning with the invention of the world’s
         first reverse vending machine in 1972, all
         the way to providing the most innovative


INTO     sensor-based sorting solutions today,
         TOMRA has continuously redefined what



FUTURE
         it means to be resourceful.




14                                                     15
1972
                                                                                                                                                                                    The original TOMRA 1
                                                                                                          1974



HOW
                                                                                                          The first TOMRA model installed in the US




TOMRA
bEGAN
                                                                                                                                                      1971
TOMRA was founded by two            problem, but offered instead     After a series of meetings           vending machine was installed in            The first RVM prototype
brothers, Petter and Tore Planke,   to present the problem to his    with supermarket owners and          one of Aage Fremstad’s stores
in Asker, Norway. In 1971,          brother Tore to see if he could  bottlers, Petter and Tore had        on January 2, 1972.
Petter, who had been working        come up with a solution.         gathered the information they
in the supermarket industry                                          would use to form a product          As a new company, our focus was
as a salesman of labeling and       At that time, Tore, an engineer, specification for the design of a    exclusively on the design, manu-
price-marking equipment, was        was working on the development prototype. What Tore and Petter        facture, and sale of reverse-vending
approached with a problem by        of the world’s first fully auto- were hearing from the super-         machines. Since that day, TOMRA
one of Oslo’s leading super-        mated navigation systems for     market industry was basically        has experienced 40 years of
market owners, Aage Fremstad.       supertankers at the Foundation   this: they wanted a machine          incredible change—rapid growth,
                                    for Scientific and Industrial    that had one hole that could be      global expansion, and relentless
Petter recalls, “One day Aage       Research at the Norwegian        used for the return of all bottles   innovation. Now TOMRA is active
Fremstad asked me to come to        Institute of Technology          and a printer that could print       in more than 50 markets with
his office to discuss a problem     (SINTEF). In his free time, he   out a receipt indicating the         over 2,400 employees worldwide.
he was having. He said, ‘Petter,    began looking at Mr. Fremstad’s  total refund amount of the           Through new partnerships,
please help me, we’re drowning      problem with empty bottles.      bottles returned.                    additional business streams, and
in empty bottles. There has got     Tore’s involvement in cutting-                                        continuous innovation, we’re able
to be a better way of handling      edge microelectronics combined It wasn’t long before Tore             to evolve and thrive.
the return of empty bottles than    with his training in mechanical  and Petter were back before the
the way we are doing it.’” Petter   design proved to be a perfect    group of supermarket owners to       As with any business, to under-
                                                                     pitch the design Tore had devel-     stand the way forward, it’s critical
                                                                     oped. They made a proposal to        that we understand what drives
     TOMRA has experienced                                           the owners: if the group funded      us. We’re not just a technology
     40 years of incredible change,                                  all the material costs of building   company. We believe in innovation
                                                                                                          that leads to solutions. And the
                                                                     a prototype (which amounted to
     and relentless innovation.                                      about NOK 20,000), Petter and        passion for solving problems that
                                                                     Tore would agree to work free of     was present at our founding still
explained that the company he       match for the development of an charge to do it. A deal was struck,   drives us each and every day.
was working for would not be        automated system for the return and Tore’s handmade prototype
                                                                                                                                                             1993
able to help with this particular   of empty bottles.                of the first TOMRA reverse                                                              TOMRA headquarters, Asker, Norway


                                                                                                          Open to view the TOMRA
16                                                                                                        timeline of innovation.                                                                          17
1972                                                                                      1986                                                                                                   1987                                                                                                                                       1999                                                       2006                                                                         2008
 TOMRA’s first reverse vending machines                                                     Aggressive expansion into the US market dovetails with a worldwide                                      Cutbacks and consolidation go                                                                                                             ISO 14001 Environmental Management                          TOMRA acquires Commodas—a leading                                          TOMRA’s Industrial Processing Technology
 installed in Norway. Twenty machines                                                       surplus of scrap aluminum, overall adverse market conditions, and                                       into effect to save the company.                                                                                                          system certification is achieved.                           supplier within the field of sensor-based                                  business segment, which was first established
 are sold based on the prototype and the                                                    the collapse of the platform for RVM sales—pushing TOMRA to the                                         TOMRA bounces back from its                                        1995                                                                                                                               products for mining and metal recycling.                                   with the acquisition of TITECH, grows sub-
 company is then founded April 1, 1972.                                                     brink of bankruptcy. Petter Planke resigns as CEO of the company.                                       pre-tax losses of NOK 129.6                                                                                                                                                                                                                                                      stantially over the next few years. Revenues
                                                                                                                                                                                                                                                                          During the last five years of the 1990s, TOMRA’s
                                                                                            The position is taken over by Jan Christian Opsahl.                                                     million in 1986 to deliver a profit                                                                                                                                                                                                                                              within the segment more than double, from
                                                                                                                                                                                                                                                                          annual revenues increase from NOK 501 million in 1995
                                                                                                                                                                                                    of NOK 10.3 million in 1987.                                                                                                                                                                                                                                                     NOK 379 million in 2005 to NOK 793 million
                                                                                                                                                                                                                                                                          to NOK 2.1 billion in 1999—representing an annual                                                     2005                                                                                                 in 2008.
                                                                                                                                                                                                                                                                          increase of 46%. The most influential factor behind this
                                                                                                                                                                                                                                                                          growth is TOMRA’s increasing presence in the United                    1999                             TOMRA acquires Orwak Group, a leading
                                                                                                                                                                                                                                                                                                                                                   By the end of this             provider of compaction solutions for
                                                                                                                                                                                                                                                                          States. By the end of 1999, TOMRA’s sales in the US
                                                                                                                                                                                                                                                                                                                                                                                  a variety of materials. Through these
                                                                                                                                                                                                                           1992                                           account for over half of the corporation’s revenues.                     decade, TOMRA has
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      2011
                                                                                               1981                           1983                                                                                             TOMRA’s extensive annual customer
                                                                                                                                                                                                                                                                                                                                                   developed into a               acquisitions, TOMRA positions itself to
                                                                                                                                                                                                                                                                                                                                                                                  improve the existing recycling infra-
                                                                                                                                                                                                                                                                                                                                                                                                                                                         2008
                                                                                                                                                                                                                                                                                                                                                   major international                                                                                                                  TOMRA acquires Odenberg, rounding out
                                                                                                    TOMRA repurchases           TOMRA’s first fully owned subsidiary is                                                        satisfaction survey is launched.                                                                                                                   structure in markets without deposit, as                                 TOMRA acquires
                                                                                                                                                                                                                                                                                                                                                   corporation with                                                                                                                     the offering to include food optimization.
                                                                                                                                                                                                                                                                                                                                                                                                                                                           Ultrasort—specialists
                                                                                                    Hugin’s 33% share-          established in the Netherlands. Subsidiaries in
                                                                                                                                                                                                                                                                   1995                           1996                                             over 1700 employees            well as for a broader range of materials.
                                                                                                                                                                                                                                                                                                                                                                                                                                                           in sensor-based
                                                                                                    holding. The Hugin          the US, Denmark, and Germany soon follow. In
                                                                                                                                                                                                                                                                    Odenberg introduces              Sven Jacobsen resigns as CEO and              working in 34 differ-                                                                                   mining technology.
                                                                                                    network continue to         Oldenzaal, a new factory manufacturing RVMs
                                                                                                                                                                                                                                                                    the first optical sorter         Erik Thorsen enters the CEO office.           ent countries and 46
                                                                                                    sell TOMRA products.        to handle one-way containers is opened.
                                                                                                                                                                                                          1990                                                      using collimated light                                                         separate markets.                        2005
                                                                                                                                                                                                            TOMRA redefines its US business                         sources.                                                                                                                  TOMRA launches the UNO RVM with

                                            1977                                                                                                                                                            model by embarking on an active                                                                      1996                                                                         one camera combining barcode and
                                                                                                                                                 1983                                                       program of organic growth and                                                                          TITECH autosort:                         2001                              shape recognition.
                                              TOMRA creates the industry’s first                                                                   Odenberg launches the                                    strategic acquisitions that cover the                  1993                                            First high-capacity                        RVM speed dramati-                                                                                                      2009
                                              RVM utilizing laser and fiber optics                                                                 first optical sorter using                               full container recycling value chain—                                                                                                                                                                                                                                       TOMRA creates the RVM
                                                                                                                                                                                                                                                                    Launch of Tx2 in                               optical near-infra-                        cally increases thanks
                                              for recognition and microprocessors
                                              for self-programming.
                                                                                                                                                   LED technology with                                      collection, pick-up, processing,
                                                                                                                                                                                                                                                                    North America and                              red (NIR) sorter for                       to TOMRA’s invention          2005                                                                                        industry’s first true multivision-
                                                                                                                                                   multiple wavelengths for                                 materials handling, recycling, and                                                                     sorting beverage                           of single-chamber                                                                                                         based unit, solving common
                                                                                                                                                                                                                                                                    Scandinavia.                                                                                                               First commercially available dual-
                                                                                                                                                   spectral analysis of food                                the production of new containers.                                                                      cartons.                                   recognition.                                                                                                              recognition problems.
                                                                                                                                                                                                                                                                                                                                                                                               energy X-ray transmission sorter for
                                                                                                                                                   products.
                                                                                                                                                                                                                                                                                                                                                                                               mining launched by Commodas.




                                                                                     1982                                                                                                                                                                                                                                                                                                                                     2005                                                                      2010
                                           1976                                                                                                                                 1987                                                                                                                                             2000                                                     2004                                   Amund                                                                   First NIR sorter
                                             Sales figures hit                         A breakthrough in the German                                                               TOMRA returns to                        1990-91                                                                                                                                                                                                                                2008
                                                                                       market thanks to the launch of                                                                                                                                                         1994                                                   TOMRA predicts that in order to continue               TITECH autosort NIR -                Skarholt                                                                using spectral
1973                                         NOK 6.9 million
                                                                                       the first fully automated crate-
                                                                                                                                                                                  its innovative roots                      TOMRA rolls out the second genera-
                                                                                                                                                                                                                                                                                TOMRA’s Quality Man-
                                                                                                                                                                                                                                                                                                                                     to fulfill its growth expectations, it needs to        VIS: First high-capacity             is                                TITECH introduces the                 imaging
                                             (compared to NOK                                                                                                                     and launches its                                                                                                                                                                                                                               named                             first full-width scanning
 TOMRA enters distri-                                                                                                                                                                                                       tion of automatic crate-recognition                                                                      develop a more comprehensive business plat-            optical spectroscopy                                                                                         for mineral
                                             700,000 the first                         recognition machine based on                                                               next-generation RVM,                                                                          agement Program is                                                                                                                                                                 transflectance-based NIR
 bution agreements                                                                                                                                                                                                          machines, this time, based on a new                                                                      form outside of the relatively niche industry          sorter with 32 wave-                 CEO.                                                                    identification.
                                             year of operations).                      a TOMRA-developed ultrasonic                                                               the TOMRA 300.                                                                                certified according to                                                                                                                                                             system for measuring fat
 for markets in Europe                                                                                                                                                                                                      TOMRA-designed laser measuring                                                                           of reverse vending technology. A strategic             lengths across the
                                                                                       sound measuring system.                                                                    Revenues rise 62%                                                                             ISO 9001 standards.                                                                                                                                                                content of food online.
 and the United States.                                                                                                                                                                                                     technology. The dawn of a second                                                                         approach to acquisitions begins to take shape.         visual and near-infrared
                                                                                                                                                                                  between 1987 and
                                                                                                                                                                                  1989.
                                                                                                                                                                                                                            rollout wave in Germany.
                                                                                                                                                                                                                                                                                                                                     Innovation does not stand still within the             spectrum allows simulta-            2005                                                                    2011
                                                                                                                                                                                                                                                                                                                                     RVM group. TOMRA creates the first combined            neous measurement                      Odenberg
                                                                                                                                                                                                                                                                              1996                                                   infeed for transport and rotation.                     of color and material.                 develops the           2006                                            TOMRA begins the
                                                                                                                                                                                                                                                                                                                                                                                                                                                             MasterPac features                           groundwork to unify
                                                                                                                                                                                                                                                                                                                                                                                                                                   first 3-way
                                                                                                                            1984                                                                                                                                                More RVM innovations. TOMRA
                                                                                                                                                                                                                                                                                                                                                                                                                                   optical sorter            the invention of RVM                         its vision, mission,
                                                                                                                                                                                                                                                                                becomes the first in the industry                                                                                                                                                                                         and approach across
                                                                                                                              Rollout of 2,000                                                                                                                                                                                                                                                                                     in food sorting.          parallel sorting.
       1974                                                                                                                   TOMRA CanCan machines
                                                                                                                                                                                                                                                                                to integrate camera-based shape                                                                                                                                                                                           all business streams.
        First major sales break-      1978                                                                                    in Sweden, put in operation
                                                                                                                                                                                                                                                                                recognition and energy-efficient LED
        through comes when                 One of TOMRA’s competitors, Hugin Kassaregister AB,                                March 1 when the Can
                                                                                                                                                                                     1988                                                                                       for illumination into the products.
        Systembolaget orders               enters a joint agreement with TOMRA. They cease                                    deposit system starts.                                   With TOMRA back on solid financial                                                                                                                                                                2004
        100 custom-designed                production of their own RVMs and instead begin                                                                                              footing, careful reentry into the US                                                                                                                                                                TOMRA acquires TITECH, the
        machines.                          marketing TOMRA’s machines. In exchange, TOMRA                                                                                              market is initiated. Focusing on two                                                                                                                                                                world’s leading provider of optical
                                                                                                                                                                                       deposit states, New York and Con-                                           1993                                                                                                                                                                     2006                                                             2012
                                           sells 33% of its stock to Hugin.
                                                                                                                                                                                       necticut, yields revenues of NOK 4.9                                         Construction begins on a new
                                                                                                                                                                                                                                                                                                                         1997                                                              recognition and sorting technology
                                                                                                                                                                                                                                                                                                                                                                                           for the waste industry.                            In May, a new national deposit
                                           TOMRA RVMs are launched worldwide through                                         1985                                                      million in 1988 and NOK 12.1 million                                         10,500-square-meter building                           TOMRA acquires its largest                                                                                         system for non-refillable             2009                       TOMRA completes
                                           Hugin’s international network; among the countries are                              Between 1980 and 1985, TOMRA achieves                                                                                                                                                       competitor in Europe, Halton. This                                                                                                                                                  its latest evolution,
                                                                                                                                                                                       in 1989. Jan Christian Opsahl resigns                                        to house both production and                                                                                                                                              beverage containers is imple-          Stefan Ranstrand
                                           Australia, Mexico, and Israel. Germany and Austria are                              an annual growth rate of 36%.                                                                                                                                                               same year, on April 1—TOMRA’s 25th                                                                                                                                                  from a business of
                                                                                                                                                                                       and Sven Jacobsen becomes the                                                office space. By the end of                                                                                                                                               mented in Germany. TOMRA               is named CEO.
                                           added to the European market portfolio.                                                                                                                                                                                                                                         anniversary—TOMRA releases a totally                                                                                                                                                many brands to one
                                                                                                                               In this period, some 3,000 SP-2 machines                third president of TOMRA.                                                    1995, production volume has                                                                                                                                               reengineers its complete
                                                                                                                                                                                                                                                                                                                           new RVM generation: the T-600.                                                                                                                                                      brand with many
                                                                                                                               are sold in France to handle refillable wine                                                                                         increased by 36%.                                                                                                                                                         product portfolio and places
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               areas of expertise.
                                                                                                                               bottles in a huge variety of shapes.                                                                                                                                                                                                                                                                           8,000 RVMs in this market.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               We are one TOMRA.
UNITY
         TOMRA has experienced rapid growth
         throughout its 40-year history. Growth has
         been driven by a number of strategic shifts


INTO     involving a combination of organic initiatives
         and acquisitions. The sum of all these



GROWTH
         developments has shaped a company that
         today is organized in two business areas.



         Reverse Vending: TOMRA     Recycling: TITECH
         Compaction: Orwak          Mining: CommodasUltrasort
         Material Recovery: TOMRA   Food: Odenberg




22                                                              23
COLLECTION SOLUTIONS




REvERSE vENdING
                                         TOMRA is the undeniable leader             annually. We offer consumers a
                                         in the field of reverse vending of         convenient and rewarding way
                                         used beverage containers. We               to recycle and our customers an
                                         have an installed base of more than        effective and efficient collection,
                                         67,000 machines across more                sorting, and processing solution
                                         than 30 markets worldwide. Today           for valuable resources—beverage
                                         our reverse vending solutions              containers today and potentially
                                         facilitate the return of more than         other objects in the future.
                                         30 billion empty cans and bottles



       ROLE IN THE RESOURCE
                                           30 billion used beverage containers
       REVOLUTION                          are captured every year by our reverse
                                           vending machines.*
+Transforms consumer behavior




                                                                                                                          RETURNS
 by making it convenient and rewarding
 for consumers to return their empty
 containers.
+Improves logistics and handling of
 used beverage containers in the
 recycling chain.
+Clean and efficient, ensuring correct




                                                                                                                          INTO
                                           *The avoided greenhouse gas emission equals the annual
 redemption of containers.                  emissions from 2 million cars—each driving 10,000 kilometers.
+Increases retail traffic and adds to
 retailer’s CSR image building.




24
                                                 1972     TOMRA’s first reverse vending
                                                          machines installed in Norway.                                   VALUE     25
COLLECTION SOLUTIONS




COMPACTION
                                                We are the world’s largest                  We develop, manufacture, and
                                                manufacturer of vertical balers             market a comprehensive range
                                                and we’re also an industry                  of waste compactors, baling
                                                leader in compaction and baling             systems, and briquette presses
                                                solutions. To give a sense of our           for recyclable materials that
                                                scope, we have an installed base            makes waste management more
                                                of approximately 65,000 balers.             efficient and more profitable.




          ROLE IN THE RESOURCE
                                                  Our vertical balers enable daily savings
          REVOLUTION                              of 45,000 transport movements,
                                                  which saves 700,000 liters of fuel.*
    Saves in storage of recyclable materials.




                                                                                                                             MORE
+

+   Lowers transportation costs. Daily
    savings of 45,000 transport
    movements, resulting in daily savings
    of 700,000 liters of fuel.                    *Saving 700,000 liters of fuel is equal to removing about
                                                   1,766 European cars from the road for one year.
+   Overall lower waste handling costs
    of up to 50%, saving businesses money.                 = 100




                                                                                                                             INTO
26
                                                        2005       TOMRA acquires Orwak Group, a leading provider of
                                                                   compaction solutions for a variety of materials.          LESS   27
SORTING SOLUTIONS




RECYCLING
                                              We have pioneered the automa-              plastics, paper, and metals,
                                              tion of waste sorting and we’re            and have an installed base of
                                              the world leader in this field.            more than 3,000 units across
                                              With a strong focus on research            more than 40 markets. Our
                                              and development, we spearheaded            sorters provide clean material
                                              the development of this market             fractions that result in a higher
                                              by offering cutting-edge tech-             yield and higher profit per ton
                                              nology for sorting of recyclables.         of input material.
                                              We serve key segments, such as




                                                                                                                             ONCE
                                                450,000 tons of metal are recovered
          ROLE IN THE RESOURCE
          REVOLUTION                            every year by our metal sorting
                                                technology.*
+   Lowers operating and maintenance
    costs.




                                                                                                                             INTO
+   Reduces accidents and strain on staff.
+   Diminishes costs.
                                                *450,000 tons of metal is equivalent to 2,771 Boeing 747s.
+   Provides greater efficiency.
                                                 Almost double the amount that have ever been built.
+   Results in higher yields from products.
                                                           = 1,000




                                                                                                                             AGAIN
28
                                                      2004     TOMRA acquires TITECH, the world’s leading provider
                                                               of optical recognition and sorting technology.                AND AGAIN   29
SORTING SOLUTIONS




MINING
                                               We provide a complete product        With approximately 170
                                               portfolio for efficient material     installations worldwide, our
                                               separation in various mineral        sorting solutions for mining help
                                               and ore applications such as         to extend the lifetime of mining
                                               processing of industrial minerals,   operations, increase the value
                                               diamond and gemstone recovery,       of the deposit, and reduce overall
                                               and metal recovery from slag.        expenses.




          ROLE IN THE RESOURCE
                                                 The mining industry consumes 2%-3%
          REVOLUTION                             of the world’s energy just for crushing
                                                 and milling – equal to that of global
    More efficient recovery of materials.
                                                 aviation traffic. Our sensor-based sorters




                                                                                                                         SOURCE
+

+   Our sorters can reduce water
    consumption by 3-4 cubic meters
    per ton.
                                                 can reduce the volume to be crushed by
+   Better utilization of existing deposits.     15%-40% in specific mines resulting in
+   Better carbon footprint.
                                                 significant savings.*
+   Reduction of acid mine drainage.




                                                                                                                         INTO
+   Less pollution.
+   Greater yields.




30
                                                      2006     TOMRA acquires
                                                               Commodas.        2008    TOMRA acquires
                                                                                        Ultrasort.                       RESOURCE   31
SORTING SOLUTIONS




FOOd
                                               We are a leading provider of              get it to where it needs to go by
                                               optical sorting and processing            directing the food to channels
                                               technology for the fresh and              where different food qualities
                                               processed food industries, with           can be utilized. From tomatoes
                                               over 2,700 installations globally.        in the field to tomatoes on the
                                               Our products improve profit-              shelf, crushed tomatoes in a can,
                                               ability and protect the customer’s        and pureed tomatoes in ketchup,
                                               reputation by ensuring high-              our food sorting solutions make
                                               quality and safe food with                the most of a precious global
                                               minimum cost. Our products                resource with the least amount
                                               also truly maximize the yield             of waste.
         ROLE IN THE RESOURCE                  from all types of produce and
         REVOLUTION
                                                 Our advanced sorting system inspects
    Maximizes yield and recovery, while          millions of individual produce pieces




                                                                                                                             YIELD
+

    reducing waste.
+   Minimizes energy and chemical usage.         per hour, typically recovering 5-10%
+   Increases productivity through high-
    capacity sorting.
                                                 through higher yields and better
+   Consistent, high quality food assurance.     utilization.*
+   Consumer food sfaety assurance.




                                                                                              1 truck= 1,000 trucks
                                                 *That’s appoximately 25,000 trucks per year in potatoes
                                                  alone. We also sort carrots, tomatoes, peaches...
                                                                                                                             INTO
32
                                                        2011    TOMRA acquires
                                                                Odenberg Group.                                              USAGE   33
Business
                             Stream




                                                            We are fortunate to encompass such a
                                                            wide range of innovation and expertise.
                                                            As our company evolves, we will continue
                                                            to unite further under the brand of TOMRA.
                                                            We look forward to reflecting that spirit
                            Business
                                                            of consistency, collaboration, and unity in
                                                            the years to come.
                             Area
     COLLECTION SOLUTIONS               SORTING SOLUTIONS




                            Corporate




34                                                                                                        35
TOMRA’S RESOURCE
OPTIMIZATION LOOP
Using tomato juice as an example, we can take a journey
around the TOMRA resource loop and demonstrate how,
at every step, no precious resources are left behind.
                                                                             Can and multi-pack cardboard                           RECYCLING                   Can and cardboard separated
                                                                              placed in curbside recycling                             SORTING                     then baled individually
                                                                                   bin for collection                                 SOLUTIONS




     Tomatoes fresh from                                                                                              Recovers and
          the field                                                CONSUMER                                           processes cans
                                                                                   Return empty
                                                                                       cans




                                                                                     REVERSE                          MATERIAL
                                                                                     VENDING                          RECOVERY
                                                                                     COLLECTION                        COLLECTION
                                                                    RETAIL           SOLUTIONS                         SOLUTIONS



           FOOD             Product suitable
           SORTING
          SOLUTIONS
                               for retail




                                                                                                                                                                        Compacted bales of
     Product suitable for                                                                                           Shipping cardboard            COMPACTION            material mean fewer             RECYCLING
                                                                                                                                                   COLLECTION
     juice manufacturer                                                                                            compacted and baled                                  trips to the recycling            PLANT
                                                                                                                                                   SOLUTIONS
                                                                                                                                                                                 plant




           JUICE                  Canned tomato juice to
                                                                                                                                                                                                    Aluminum and pulp
       MANUFACTURER              retail in cardboard boxes
                                                                                                                                                                                                   sent to be made into
                                                                                                                                                                                                      new packaging


                                                   Recycled aluminum cans and packaging cardboard              PACKAGING
                                                  are returned to the juice manufacturer ready for reuse     MANUFACTURER


                                                                                                                                In an area without recycling infrastructure                  MINING
                                                                                                                               virgin metals can be mined more efficiently                   SORTING
                                                                                                                                  with TOMRA’s mining sorting solutions                     SOLUTIONS




36                                                                                                                                                                                                                        37
TODAY
           In order to move forward effectively, it’s
           crucial that we’re also moving forward in the



INTO
           same direction, with the same goals, and
           with the same approach to doing business.



TOMORROW
           Why do we do what we do?              Mission and Vision. Our Mission and
           What do we hope to achieve?           Vision state—in straightforward
           How do we want to be perceived?       language—what we do, why we do it,
           Any organization that hopes to move   and what we aspire to. Our Mission and
           forward with clear purpose has to     Vision also serve as a way of checking
           answer these questions. And we        our decisions and initiatives.
           have done that, in the form of our




38                                                                                    39
Our mission:



                                                   TO CREATE
Our MISSION statement represents our
defined purpose and is the fundamental reason
we exist beyond profitability. A clear mission
helps us all stay true to what differentiates us   SENSOR-BASED
in the broader marketplace.
                                                   SOLUTIONS FOR
                                                   OPTIMAL RESOURCE
                                                   PRODUCTIVITY



40                                                                    41
Our vision:



                                                   LEADING
Our VISION statement captures our aspirations
in straightforward and concise language. A clear
vision empowers the company’s internal culture
with a clearly drawn image of the future.          THE RESOURCE
                                                   REVOLUTION




42                                                                43
WHAT dOES THE
RESOURCE REvOLUTION
MEAN TO YOU?
This is exactly what we asked our team in workshops around the world. Provided
with just a few items—blue paper, scissors, and glue—each person was tasked with
visualizing the Resource Revolution. From graphic representations of growth and
profit to resources being recycled and used again to a planet in balance, we believe
everyone can find something meaningful and worth connecting to in these images.




44                                                                                     45
ResouRce
RevolutionARies




46                47
IDEAS
         As important as it is to understand what the
         Resource Revolution represents, it’s equally



INTO
         important to understand what it does not.
         This helps keep us all on track and heading
         in the right direction.


ACTION   THE RESOURCE REVOLUTION
         IS...

         + Optimistic
         + Aspirational
                                   THE RESOURCE REVOLUTION
                                   IS NOT...

                                   - Pessimistic
                                   - Always being #1

         + Creative                - Angry

         + Collaborative           - Antagonistic

         + Innovative              - Extremist

         + Inviting                - Arrogant

         + Educational             - Violent

         + Progressive             - Negative

         + Respectful              - Disrespectful

         + Diverse                 - Subversive

         + Authentic               - Contrived

48                                                           49
LEAdING THROUGH
OUR CORE vALUES
Our values are critical to everything we do—they reflect what we believe matters,
how we conduct ourselves, and how we lead. They should be internalized by every
individual within TOMRA and expressed not just in the big moments or during
crucial decisions, but also in the smallest of decisions and details. Our values should
reflect the best of each and every one of us. We are their responsible stewards.



INNOVATION                          PASSION                               RESPONSIBILITY
+ Open-minded.                      + Committed.                          + Honest.
+ Creative.                         + Enthusiastic.                       + Accountable.
+ Continuous Improvement.           + Engaged.                            + Predictable.




We will continue to move            We will create a culture that         We will demonstrate that trans-
forward with drive, creativity,     captures the imaginations of the      parency and responsibility go hand
and open minds. And through-        best talent in the world. We want     in hand. Honesty, accountability,
out all business streams we         the truly innovative, engaged,        and predictability will be at the
will recognize and reward           and motivated to be a part of the     core of our communications and
innovation—always.                  Resource Revolution.                  approach.

We will build networks of           We will emphasize the important      We will exhibit best practices both
partners in multiple disciplines    role of passion in innovation. It’s  internally and externally, sharing
and categories so that we may       just one way we’re able to build     resources, insights, and solutions.
learn from one another and grow     team spirit and reach our goals.     And it is the responsibility of
together. We will document                                               everyone in our organization to
the history of our solutions         We will build lasting relationships participate and collaborate.
both physically and digitally.       and celebrate individuals who
And we will invite customers,        lead through positive change.       We will openly discuss goals and
consumers, and recruited talent                                          business realities—within
to experiment.                       We will communicate the             TOMRA’s ecosystem and beyond.
                                     importance of the Resource
We will connect with business,       Revolution—better for the           We will share information in
engineering, and design schools      environment AND business.           simple, clear, and usable ways
in order to build a better knowledge                                     with employees, customers,
network and establish advanced       We will provide outstanding         and partners.
training and mentoring programs. service. To our customers. To our
                                     partners. To each other. Everyone
                                                                                                               We will continue to invent and
We will be present and participate inside our walls matters as much                                            evolve transformative solutions.
in the key platforms that are        as those outside.
leading change.


50                                                                                                                                                51
PILLARS FOR SUCCESS
Success doesn’t just happen. True success is a result of high standards, great
expectations, and clear priorities. Like the foundation of a house, these four
pillars allow us to work on solid footing while reaching our goals.


LEADERSHIP
From the First Day to Today
                                       COLLABORATIONS INSPIRATION
                                       Working Together for Competitive Advantage   From Ideas to Solutions


The founding and continued             Working collaboratively                      All innovations and solutions
success of TOMRA are the               both internally and externally               are born from inspiration. Seeds
best examples we have of the           is the key to our continued                  of ideas are everywhere—it’s
importance of leadership. From         success. Respect for our internal            up to us to gather and nurture
our very first innovation—the          partners across all business                 them. And as we interact with
development of the RVM—to              streams leads to solutions that              our partners and customers, it’s
the first high-capacity optical        matter. And working openly and               important to truly listen to the
spectroscopy sorter, all the way       thoughtfully with our external               stories being told. Inspiration for
to the innovations we have in          partners provides effective                  new products and technologies
development today, TOMRA               answers to challenging problems.             can be found in everyday conver-
leads with confidence.                 Without collaboration, there can             sations—what are the challenges
                                       be no Resource Revolution.                   and problems our partners face
                                                                                    in the short term and long term?
SOLUTIONS
Filling a Need, Changing the World


Innovation that leads to solutions        TOMRA was founded on the
is the critical foundation of all we
do. TOMRA was founded on the
                                          spark of an idea. Seeds of ideas
spark of an idea. Presented with a        are everywhere—it’s up to us to
problem—and a challenge—our
founders rose to the occasion.
                                          gather and nurture them.
Over the past forty years, we’ve
proudly unveiled solution after
solution. As we strive to tackle
the resource challenges of the
future, we’ll tap into our talent
for providing innovative answers
to the toughest problems.


52                                                                                                                        53
LET’S START
LEAding
ThE RESouRcE
REvoLuTion
It requires a radical shift in how   We stand at an important
society thinks, how people           moment in history—a turning
live, and how we do business.        point where the environment
It requires us to move forward       matters as much as the economy,
with eyes and minds open,            and progress and profits
ready to identify opportunities      aren’t mutually exclusive
for innovation. And it requires      goals. Transformation is
us to imagine how we might           happening not only within
even change our approach             our walls, but all around us.
to innovation itself. Together,      The more we collaborate,
transformation becomes               innovate, and transform
possible. New partnerships,          together, the more powerful
new possibilities, and new           and positive our impact will
solutions. A shift to systems        be on the future.
that work. A time to move
past the false choice between
the earth and the economy.




54
Rethink. Reimagine. Resource.             Rethink. Reimagine. Resource.



Rethink. Reimagine. Resource.




                                INSIDEb                                   INSIDEb

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Tomra brand book reference

  • 1. You are a Resource Revolutionary. Paper Manufactured and Printed Using TRANSFORMS 100% Certified Renewable Electricity TN#: 11-5005-1040 This publication is printed on Mohawk Options PC100 Paper which is process chlorine-free and is FSC®- certified and Green-e® certified paper, made with 100% post-consumer recycled fiber. Mohawk Fine Papers purchases enough Green-e® certified renewable energy certificates (RECs) to match 100% of the electricity used in its operations. This paper is also certified by Green Seal™. 85749_JDK_CVR.indd 1 12/6/11 4:40 PM
  • 3. WELCOME TO OUR TRANSFORMATION Forty years ago, in a small shed Revolution. We are proud to business stream together. in Asker, Norway, two brothers, have been among the first to Yes—we are becoming one Petter and Tore Planke, started recognize that a better environ- TOMRA. Until now, TOMRA working to find a solution to a ment is better for business. We has been organized like a loose problem: a local grocer wanted a understand the challenges in collection of entities—working machine that could quickly and front of us, and are energized by for the same cause, but without a easily take back empty bottles. them. TOMRA has been a leader united vision and mission. Now, Intrigued, the brothers said they in creating solutions for optimal for the first time in our history, could build one. resource productivity for four we are, finally, one family. Everything we do is based on one We stand together at the threshold overriding concern: creating solutions of a cultural transformation at TOMRA, a change that will make for optimization of the earth’s resources. us stronger and our worldwide A spirit of entrepreneurship, a decades, but at no time has our impact greater. We hope that passion for innovation, and a leadership in creating a sustain- everyone here is excited about focus on finding solutions guide able world been more critical our company and the challenges TOMRA to this day. What started than it is right now. ahead. As it was forty years ago, as a task for a single store has so it remains today: the heart of become a mission that encircles That is why we also constantly TOMRA is its people. We want the globe. Everything we do is strive to improve our own this to be a great place to work, based on one overriding concern: practices, to optimize our own a place that gives us all a chance, creating solutions for optimiza- resources. Led, as always, by a every day, to make a difference, tion of the earth’s resources. spirit of innovation, increased where we can say with pride that effectiveness, and committed the world is made better with We are proud to be at the stewardship, we have decided to every decision and machine we forefront of the Resource bring all our people and every make together. Stefan Ranstrand President and CEO, TOMRA Group 02 03
  • 4. REvOLUTION IS INEvITAbLE The human desire to improve, Global resources are under invent, and innovate is relentless. unprecedented pressure. Today From the transformative phases it takes one and a half years to of the Industrial Revolution reproduce the biomass that the to the sweeping changes that world consumes in just one continue to define the Information year. And although the world’s Age, it’s undeniable that how we water supply is expected to stay work, live, and think is constantly essentially flat over the next 20 changing. And yet when we look years, demand is expected to back over these many shifts in increase by almost 65%. our global culture, something else is undeniable—the lifecycle Resource productivity must that these past revolutions were increase to ensure sustainable built on is outdated, inefficient, development. When we see and detrimental: that over the next 40 years, 30% Consuming. more people will need to be fed Wasting. with, at best, today’s availability Discarding. of farmland. We know that something needs to change. As a planet, we are running We know that rethinking how to the end of our leash. The we obtain, use, reuse, and world population will increase optimize the world’s resources by 30% in the next 40 years. is the right path at the right Seventy million people enter time. And this is how the next the middle class every year. revolution begins. The world is at the dawn of a Resource Revolution. 04 05
  • 5. It’s clear that solutions for Of course, this concept is more resource productivity are the than the latest trend— it’s been key to tomorrow’s revolution. our business for 40 years. We’ve Where do we come in? Easy: known that in order to move smart solutions for managing our forward, we all need to rethink resources—sourcing them, using and rework how things have been them, stewarding them, reclaiming done in the past. Every day we’re them, recycling them, and focused on transforming how the revitalizing them. Simply put, world obtains, uses, and reuses optimizing the use of the world’s its resources. precious resources is the answer. It’s good for the environment and it’s good for business. Simply put, optimizing the use of the world’s precious resources is the answer. 06 LOCATION: NORDKAPP, NORWAY 07
  • 6. A new direction To support our transformation else is the wrong course of action. The graphic overlapping in the to one TOMRA, we have made a The drive to move forward with arrow signifies the unity of mul- strategic decision to add an arrow little thought given to conse- tiple business streams, working logo to our existing wordmark. quences is what’s exhausting together to take TOMRA—and Using an arrow is not a new our precious natural resources. the world’s resources—in a new, concept for TOMRA—our Society has to move in a new positive direction. current wordmark features an direction—one that ensures that arrow in the R. However, it makes the resources of today are managed The wordmark has been changed good branding sense to ensure properly so that they will be the to black, to complement the that the arrow we use going forward resources of tomorrow. blues in the arrow with a sense is consistent across everything of strength and to emphasize the we do. This will help us to create We have retained our existing serious mission of our business. a strong, unified brand, both blue within the arrow, and internally and externally. complemented it with fresher, Create a strong, In many cultures, an arrow re- more optimistic hues. Blue is a relevant color for its history as unified brand. presenting forward motion will part of TOMRA. It evokes What we’ve stood for since point to the right. At TOMRA authority and security, and it the beginning is what will ulti- we believe that blindly following represents our planet as seen mately lead us into a successful the same direction as everyone from space. and productive future. 8 9
  • 7. FROM PURPOSE INTO PROFITS ANd PROFITS INTO PROGRESS, TOMRA IS TRANSFORMING WHAT IT MEANS TO bE RESOURCEFUL. 10 11
  • 8. Heiner Bevers Head of Central and Eastern Europe We believe in Collection Solutions transformation. Ton Klumper Head of Western and Southern Europe Collection Solutions Håkon Volldal Head of Business Area Collection Solutions Reverse Vending Rune Marthinussen Head of Business Area Sorting Solutions Harald Henriksen Head of North America Collection Solutions Espen Gundersen CFO TOMRA Group Stefan Ek Head of Orwak Fredrik Nordh Collection Solutions Head of Nordic Compaction Collection Solutions 12 13
  • 9. PAST Beginning with the invention of the world’s first reverse vending machine in 1972, all the way to providing the most innovative INTO sensor-based sorting solutions today, TOMRA has continuously redefined what FUTURE it means to be resourceful. 14 15
  • 10. 1972 The original TOMRA 1 1974 HOW The first TOMRA model installed in the US TOMRA bEGAN 1971 TOMRA was founded by two problem, but offered instead After a series of meetings vending machine was installed in The first RVM prototype brothers, Petter and Tore Planke, to present the problem to his with supermarket owners and one of Aage Fremstad’s stores in Asker, Norway. In 1971, brother Tore to see if he could bottlers, Petter and Tore had on January 2, 1972. Petter, who had been working come up with a solution. gathered the information they in the supermarket industry would use to form a product As a new company, our focus was as a salesman of labeling and At that time, Tore, an engineer, specification for the design of a exclusively on the design, manu- price-marking equipment, was was working on the development prototype. What Tore and Petter facture, and sale of reverse-vending approached with a problem by of the world’s first fully auto- were hearing from the super- machines. Since that day, TOMRA one of Oslo’s leading super- mated navigation systems for market industry was basically has experienced 40 years of market owners, Aage Fremstad. supertankers at the Foundation this: they wanted a machine incredible change—rapid growth, for Scientific and Industrial that had one hole that could be global expansion, and relentless Petter recalls, “One day Aage Research at the Norwegian used for the return of all bottles innovation. Now TOMRA is active Fremstad asked me to come to Institute of Technology and a printer that could print in more than 50 markets with his office to discuss a problem (SINTEF). In his free time, he out a receipt indicating the over 2,400 employees worldwide. he was having. He said, ‘Petter, began looking at Mr. Fremstad’s total refund amount of the Through new partnerships, please help me, we’re drowning problem with empty bottles. bottles returned. additional business streams, and in empty bottles. There has got Tore’s involvement in cutting- continuous innovation, we’re able to be a better way of handling edge microelectronics combined It wasn’t long before Tore to evolve and thrive. the return of empty bottles than with his training in mechanical and Petter were back before the the way we are doing it.’” Petter design proved to be a perfect group of supermarket owners to As with any business, to under- pitch the design Tore had devel- stand the way forward, it’s critical oped. They made a proposal to that we understand what drives TOMRA has experienced the owners: if the group funded us. We’re not just a technology 40 years of incredible change, all the material costs of building company. We believe in innovation that leads to solutions. And the a prototype (which amounted to and relentless innovation. about NOK 20,000), Petter and passion for solving problems that Tore would agree to work free of was present at our founding still explained that the company he match for the development of an charge to do it. A deal was struck, drives us each and every day. was working for would not be automated system for the return and Tore’s handmade prototype 1993 able to help with this particular of empty bottles. of the first TOMRA reverse TOMRA headquarters, Asker, Norway Open to view the TOMRA 16 timeline of innovation. 17
  • 11. 1972 1986 1987 1999 2006 2008 TOMRA’s first reverse vending machines Aggressive expansion into the US market dovetails with a worldwide Cutbacks and consolidation go ISO 14001 Environmental Management TOMRA acquires Commodas—a leading TOMRA’s Industrial Processing Technology installed in Norway. Twenty machines surplus of scrap aluminum, overall adverse market conditions, and into effect to save the company. system certification is achieved. supplier within the field of sensor-based business segment, which was first established are sold based on the prototype and the the collapse of the platform for RVM sales—pushing TOMRA to the TOMRA bounces back from its 1995 products for mining and metal recycling. with the acquisition of TITECH, grows sub- company is then founded April 1, 1972. brink of bankruptcy. Petter Planke resigns as CEO of the company. pre-tax losses of NOK 129.6 stantially over the next few years. Revenues During the last five years of the 1990s, TOMRA’s The position is taken over by Jan Christian Opsahl. million in 1986 to deliver a profit within the segment more than double, from annual revenues increase from NOK 501 million in 1995 of NOK 10.3 million in 1987. NOK 379 million in 2005 to NOK 793 million to NOK 2.1 billion in 1999—representing an annual 2005 in 2008. increase of 46%. The most influential factor behind this growth is TOMRA’s increasing presence in the United 1999 TOMRA acquires Orwak Group, a leading By the end of this provider of compaction solutions for States. By the end of 1999, TOMRA’s sales in the US a variety of materials. Through these 1992 account for over half of the corporation’s revenues. decade, TOMRA has 2011 1981 1983 TOMRA’s extensive annual customer developed into a acquisitions, TOMRA positions itself to improve the existing recycling infra- 2008 major international TOMRA acquires Odenberg, rounding out TOMRA repurchases TOMRA’s first fully owned subsidiary is satisfaction survey is launched. structure in markets without deposit, as TOMRA acquires corporation with the offering to include food optimization. Ultrasort—specialists Hugin’s 33% share- established in the Netherlands. Subsidiaries in 1995 1996 over 1700 employees well as for a broader range of materials. in sensor-based holding. The Hugin the US, Denmark, and Germany soon follow. In Odenberg introduces Sven Jacobsen resigns as CEO and working in 34 differ- mining technology. network continue to Oldenzaal, a new factory manufacturing RVMs the first optical sorter Erik Thorsen enters the CEO office. ent countries and 46 sell TOMRA products. to handle one-way containers is opened. 1990 using collimated light separate markets. 2005 TOMRA redefines its US business sources. TOMRA launches the UNO RVM with 1977 model by embarking on an active 1996 one camera combining barcode and 1983 program of organic growth and TITECH autosort: 2001 shape recognition. TOMRA creates the industry’s first Odenberg launches the strategic acquisitions that cover the 1993 First high-capacity RVM speed dramati- 2009 RVM utilizing laser and fiber optics first optical sorter using full container recycling value chain— TOMRA creates the RVM Launch of Tx2 in optical near-infra- cally increases thanks for recognition and microprocessors for self-programming. LED technology with collection, pick-up, processing, North America and red (NIR) sorter for to TOMRA’s invention 2005 industry’s first true multivision- multiple wavelengths for materials handling, recycling, and sorting beverage of single-chamber based unit, solving common Scandinavia. First commercially available dual- spectral analysis of food the production of new containers. cartons. recognition. recognition problems. energy X-ray transmission sorter for products. mining launched by Commodas. 1982 2005 2010 1976 1987 2000 2004 Amund First NIR sorter Sales figures hit A breakthrough in the German TOMRA returns to 1990-91 2008 market thanks to the launch of 1994 TOMRA predicts that in order to continue TITECH autosort NIR - Skarholt using spectral 1973 NOK 6.9 million the first fully automated crate- its innovative roots TOMRA rolls out the second genera- TOMRA’s Quality Man- to fulfill its growth expectations, it needs to VIS: First high-capacity is TITECH introduces the imaging (compared to NOK and launches its named first full-width scanning TOMRA enters distri- tion of automatic crate-recognition develop a more comprehensive business plat- optical spectroscopy for mineral 700,000 the first recognition machine based on next-generation RVM, agement Program is transflectance-based NIR bution agreements machines, this time, based on a new form outside of the relatively niche industry sorter with 32 wave- CEO. identification. year of operations). a TOMRA-developed ultrasonic the TOMRA 300. certified according to system for measuring fat for markets in Europe TOMRA-designed laser measuring of reverse vending technology. A strategic lengths across the sound measuring system. Revenues rise 62% ISO 9001 standards. content of food online. and the United States. technology. The dawn of a second approach to acquisitions begins to take shape. visual and near-infrared between 1987 and 1989. rollout wave in Germany. Innovation does not stand still within the spectrum allows simulta- 2005 2011 RVM group. TOMRA creates the first combined neous measurement Odenberg 1996 infeed for transport and rotation. of color and material. develops the 2006 TOMRA begins the MasterPac features groundwork to unify first 3-way 1984 More RVM innovations. TOMRA optical sorter the invention of RVM its vision, mission, becomes the first in the industry and approach across Rollout of 2,000 in food sorting. parallel sorting. 1974 TOMRA CanCan machines to integrate camera-based shape all business streams. First major sales break- 1978 in Sweden, put in operation recognition and energy-efficient LED through comes when One of TOMRA’s competitors, Hugin Kassaregister AB, March 1 when the Can 1988 for illumination into the products. Systembolaget orders enters a joint agreement with TOMRA. They cease deposit system starts. With TOMRA back on solid financial 2004 100 custom-designed production of their own RVMs and instead begin footing, careful reentry into the US TOMRA acquires TITECH, the machines. marketing TOMRA’s machines. In exchange, TOMRA market is initiated. Focusing on two world’s leading provider of optical deposit states, New York and Con- 1993 2006 2012 sells 33% of its stock to Hugin. necticut, yields revenues of NOK 4.9 Construction begins on a new 1997 recognition and sorting technology for the waste industry. In May, a new national deposit TOMRA RVMs are launched worldwide through 1985 million in 1988 and NOK 12.1 million 10,500-square-meter building TOMRA acquires its largest system for non-refillable 2009 TOMRA completes Hugin’s international network; among the countries are Between 1980 and 1985, TOMRA achieves competitor in Europe, Halton. This its latest evolution, in 1989. Jan Christian Opsahl resigns to house both production and beverage containers is imple- Stefan Ranstrand Australia, Mexico, and Israel. Germany and Austria are an annual growth rate of 36%. same year, on April 1—TOMRA’s 25th from a business of and Sven Jacobsen becomes the office space. By the end of mented in Germany. TOMRA is named CEO. added to the European market portfolio. anniversary—TOMRA releases a totally many brands to one In this period, some 3,000 SP-2 machines third president of TOMRA. 1995, production volume has reengineers its complete new RVM generation: the T-600. brand with many are sold in France to handle refillable wine increased by 36%. product portfolio and places areas of expertise. bottles in a huge variety of shapes. 8,000 RVMs in this market. We are one TOMRA.
  • 12. UNITY TOMRA has experienced rapid growth throughout its 40-year history. Growth has been driven by a number of strategic shifts INTO involving a combination of organic initiatives and acquisitions. The sum of all these GROWTH developments has shaped a company that today is organized in two business areas. Reverse Vending: TOMRA Recycling: TITECH Compaction: Orwak Mining: CommodasUltrasort Material Recovery: TOMRA Food: Odenberg 22 23
  • 13. COLLECTION SOLUTIONS REvERSE vENdING TOMRA is the undeniable leader annually. We offer consumers a in the field of reverse vending of convenient and rewarding way used beverage containers. We to recycle and our customers an have an installed base of more than effective and efficient collection, 67,000 machines across more sorting, and processing solution than 30 markets worldwide. Today for valuable resources—beverage our reverse vending solutions containers today and potentially facilitate the return of more than other objects in the future. 30 billion empty cans and bottles ROLE IN THE RESOURCE 30 billion used beverage containers REVOLUTION are captured every year by our reverse vending machines.* +Transforms consumer behavior RETURNS by making it convenient and rewarding for consumers to return their empty containers. +Improves logistics and handling of used beverage containers in the recycling chain. +Clean and efficient, ensuring correct INTO *The avoided greenhouse gas emission equals the annual redemption of containers. emissions from 2 million cars—each driving 10,000 kilometers. +Increases retail traffic and adds to retailer’s CSR image building. 24 1972 TOMRA’s first reverse vending machines installed in Norway. VALUE 25
  • 14. COLLECTION SOLUTIONS COMPACTION We are the world’s largest We develop, manufacture, and manufacturer of vertical balers market a comprehensive range and we’re also an industry of waste compactors, baling leader in compaction and baling systems, and briquette presses solutions. To give a sense of our for recyclable materials that scope, we have an installed base makes waste management more of approximately 65,000 balers. efficient and more profitable. ROLE IN THE RESOURCE Our vertical balers enable daily savings REVOLUTION of 45,000 transport movements, which saves 700,000 liters of fuel.* Saves in storage of recyclable materials. MORE + + Lowers transportation costs. Daily savings of 45,000 transport movements, resulting in daily savings of 700,000 liters of fuel. *Saving 700,000 liters of fuel is equal to removing about 1,766 European cars from the road for one year. + Overall lower waste handling costs of up to 50%, saving businesses money. = 100 INTO 26 2005 TOMRA acquires Orwak Group, a leading provider of compaction solutions for a variety of materials. LESS 27
  • 15. SORTING SOLUTIONS RECYCLING We have pioneered the automa- plastics, paper, and metals, tion of waste sorting and we’re and have an installed base of the world leader in this field. more than 3,000 units across With a strong focus on research more than 40 markets. Our and development, we spearheaded sorters provide clean material the development of this market fractions that result in a higher by offering cutting-edge tech- yield and higher profit per ton nology for sorting of recyclables. of input material. We serve key segments, such as ONCE 450,000 tons of metal are recovered ROLE IN THE RESOURCE REVOLUTION every year by our metal sorting technology.* + Lowers operating and maintenance costs. INTO + Reduces accidents and strain on staff. + Diminishes costs. *450,000 tons of metal is equivalent to 2,771 Boeing 747s. + Provides greater efficiency. Almost double the amount that have ever been built. + Results in higher yields from products. = 1,000 AGAIN 28 2004 TOMRA acquires TITECH, the world’s leading provider of optical recognition and sorting technology. AND AGAIN 29
  • 16. SORTING SOLUTIONS MINING We provide a complete product With approximately 170 portfolio for efficient material installations worldwide, our separation in various mineral sorting solutions for mining help and ore applications such as to extend the lifetime of mining processing of industrial minerals, operations, increase the value diamond and gemstone recovery, of the deposit, and reduce overall and metal recovery from slag. expenses. ROLE IN THE RESOURCE The mining industry consumes 2%-3% REVOLUTION of the world’s energy just for crushing and milling – equal to that of global More efficient recovery of materials. aviation traffic. Our sensor-based sorters SOURCE + + Our sorters can reduce water consumption by 3-4 cubic meters per ton. can reduce the volume to be crushed by + Better utilization of existing deposits. 15%-40% in specific mines resulting in + Better carbon footprint. significant savings.* + Reduction of acid mine drainage. INTO + Less pollution. + Greater yields. 30 2006 TOMRA acquires Commodas. 2008 TOMRA acquires Ultrasort. RESOURCE 31
  • 17. SORTING SOLUTIONS FOOd We are a leading provider of get it to where it needs to go by optical sorting and processing directing the food to channels technology for the fresh and where different food qualities processed food industries, with can be utilized. From tomatoes over 2,700 installations globally. in the field to tomatoes on the Our products improve profit- shelf, crushed tomatoes in a can, ability and protect the customer’s and pureed tomatoes in ketchup, reputation by ensuring high- our food sorting solutions make quality and safe food with the most of a precious global minimum cost. Our products resource with the least amount also truly maximize the yield of waste. ROLE IN THE RESOURCE from all types of produce and REVOLUTION Our advanced sorting system inspects Maximizes yield and recovery, while millions of individual produce pieces YIELD + reducing waste. + Minimizes energy and chemical usage. per hour, typically recovering 5-10% + Increases productivity through high- capacity sorting. through higher yields and better + Consistent, high quality food assurance. utilization.* + Consumer food sfaety assurance. 1 truck= 1,000 trucks *That’s appoximately 25,000 trucks per year in potatoes alone. We also sort carrots, tomatoes, peaches... INTO 32 2011 TOMRA acquires Odenberg Group. USAGE 33
  • 18. Business Stream We are fortunate to encompass such a wide range of innovation and expertise. As our company evolves, we will continue to unite further under the brand of TOMRA. We look forward to reflecting that spirit Business of consistency, collaboration, and unity in the years to come. Area COLLECTION SOLUTIONS SORTING SOLUTIONS Corporate 34 35
  • 19. TOMRA’S RESOURCE OPTIMIZATION LOOP Using tomato juice as an example, we can take a journey around the TOMRA resource loop and demonstrate how, at every step, no precious resources are left behind. Can and multi-pack cardboard RECYCLING Can and cardboard separated placed in curbside recycling SORTING then baled individually bin for collection SOLUTIONS Tomatoes fresh from Recovers and the field CONSUMER processes cans Return empty cans REVERSE MATERIAL VENDING RECOVERY COLLECTION COLLECTION RETAIL SOLUTIONS SOLUTIONS FOOD Product suitable SORTING SOLUTIONS for retail Compacted bales of Product suitable for Shipping cardboard COMPACTION material mean fewer RECYCLING COLLECTION juice manufacturer compacted and baled trips to the recycling PLANT SOLUTIONS plant JUICE Canned tomato juice to Aluminum and pulp MANUFACTURER retail in cardboard boxes sent to be made into new packaging Recycled aluminum cans and packaging cardboard PACKAGING are returned to the juice manufacturer ready for reuse MANUFACTURER In an area without recycling infrastructure MINING virgin metals can be mined more efficiently SORTING with TOMRA’s mining sorting solutions SOLUTIONS 36 37
  • 20. TODAY In order to move forward effectively, it’s crucial that we’re also moving forward in the INTO same direction, with the same goals, and with the same approach to doing business. TOMORROW Why do we do what we do? Mission and Vision. Our Mission and What do we hope to achieve? Vision state—in straightforward How do we want to be perceived? language—what we do, why we do it, Any organization that hopes to move and what we aspire to. Our Mission and forward with clear purpose has to Vision also serve as a way of checking answer these questions. And we our decisions and initiatives. have done that, in the form of our 38 39
  • 21. Our mission: TO CREATE Our MISSION statement represents our defined purpose and is the fundamental reason we exist beyond profitability. A clear mission helps us all stay true to what differentiates us SENSOR-BASED in the broader marketplace. SOLUTIONS FOR OPTIMAL RESOURCE PRODUCTIVITY 40 41
  • 22. Our vision: LEADING Our VISION statement captures our aspirations in straightforward and concise language. A clear vision empowers the company’s internal culture with a clearly drawn image of the future. THE RESOURCE REVOLUTION 42 43
  • 23. WHAT dOES THE RESOURCE REvOLUTION MEAN TO YOU? This is exactly what we asked our team in workshops around the world. Provided with just a few items—blue paper, scissors, and glue—each person was tasked with visualizing the Resource Revolution. From graphic representations of growth and profit to resources being recycled and used again to a planet in balance, we believe everyone can find something meaningful and worth connecting to in these images. 44 45
  • 25. IDEAS As important as it is to understand what the Resource Revolution represents, it’s equally INTO important to understand what it does not. This helps keep us all on track and heading in the right direction. ACTION THE RESOURCE REVOLUTION IS... + Optimistic + Aspirational THE RESOURCE REVOLUTION IS NOT... - Pessimistic - Always being #1 + Creative - Angry + Collaborative - Antagonistic + Innovative - Extremist + Inviting - Arrogant + Educational - Violent + Progressive - Negative + Respectful - Disrespectful + Diverse - Subversive + Authentic - Contrived 48 49
  • 26. LEAdING THROUGH OUR CORE vALUES Our values are critical to everything we do—they reflect what we believe matters, how we conduct ourselves, and how we lead. They should be internalized by every individual within TOMRA and expressed not just in the big moments or during crucial decisions, but also in the smallest of decisions and details. Our values should reflect the best of each and every one of us. We are their responsible stewards. INNOVATION PASSION RESPONSIBILITY + Open-minded. + Committed. + Honest. + Creative. + Enthusiastic. + Accountable. + Continuous Improvement. + Engaged. + Predictable. We will continue to move We will create a culture that We will demonstrate that trans- forward with drive, creativity, captures the imaginations of the parency and responsibility go hand and open minds. And through- best talent in the world. We want in hand. Honesty, accountability, out all business streams we the truly innovative, engaged, and predictability will be at the will recognize and reward and motivated to be a part of the core of our communications and innovation—always. Resource Revolution. approach. We will build networks of We will emphasize the important We will exhibit best practices both partners in multiple disciplines role of passion in innovation. It’s internally and externally, sharing and categories so that we may just one way we’re able to build resources, insights, and solutions. learn from one another and grow team spirit and reach our goals. And it is the responsibility of together. We will document everyone in our organization to the history of our solutions We will build lasting relationships participate and collaborate. both physically and digitally. and celebrate individuals who And we will invite customers, lead through positive change. We will openly discuss goals and consumers, and recruited talent business realities—within to experiment. We will communicate the TOMRA’s ecosystem and beyond. importance of the Resource We will connect with business, Revolution—better for the We will share information in engineering, and design schools environment AND business. simple, clear, and usable ways in order to build a better knowledge with employees, customers, network and establish advanced We will provide outstanding and partners. training and mentoring programs. service. To our customers. To our partners. To each other. Everyone We will continue to invent and We will be present and participate inside our walls matters as much evolve transformative solutions. in the key platforms that are as those outside. leading change. 50 51
  • 27. PILLARS FOR SUCCESS Success doesn’t just happen. True success is a result of high standards, great expectations, and clear priorities. Like the foundation of a house, these four pillars allow us to work on solid footing while reaching our goals. LEADERSHIP From the First Day to Today COLLABORATIONS INSPIRATION Working Together for Competitive Advantage From Ideas to Solutions The founding and continued Working collaboratively All innovations and solutions success of TOMRA are the both internally and externally are born from inspiration. Seeds best examples we have of the is the key to our continued of ideas are everywhere—it’s importance of leadership. From success. Respect for our internal up to us to gather and nurture our very first innovation—the partners across all business them. And as we interact with development of the RVM—to streams leads to solutions that our partners and customers, it’s the first high-capacity optical matter. And working openly and important to truly listen to the spectroscopy sorter, all the way thoughtfully with our external stories being told. Inspiration for to the innovations we have in partners provides effective new products and technologies development today, TOMRA answers to challenging problems. can be found in everyday conver- leads with confidence. Without collaboration, there can sations—what are the challenges be no Resource Revolution. and problems our partners face in the short term and long term? SOLUTIONS Filling a Need, Changing the World Innovation that leads to solutions TOMRA was founded on the is the critical foundation of all we do. TOMRA was founded on the spark of an idea. Seeds of ideas spark of an idea. Presented with a are everywhere—it’s up to us to problem—and a challenge—our founders rose to the occasion. gather and nurture them. Over the past forty years, we’ve proudly unveiled solution after solution. As we strive to tackle the resource challenges of the future, we’ll tap into our talent for providing innovative answers to the toughest problems. 52 53
  • 28. LET’S START LEAding ThE RESouRcE REvoLuTion It requires a radical shift in how We stand at an important society thinks, how people moment in history—a turning live, and how we do business. point where the environment It requires us to move forward matters as much as the economy, with eyes and minds open, and progress and profits ready to identify opportunities aren’t mutually exclusive for innovation. And it requires goals. Transformation is us to imagine how we might happening not only within even change our approach our walls, but all around us. to innovation itself. Together, The more we collaborate, transformation becomes innovate, and transform possible. New partnerships, together, the more powerful new possibilities, and new and positive our impact will solutions. A shift to systems be on the future. that work. A time to move past the false choice between the earth and the economy. 54
  • 29. Rethink. Reimagine. Resource. Rethink. Reimagine. Resource. Rethink. Reimagine. Resource. INSIDEb INSIDEb