This document discusses various social media platforms and how real estate agents can leverage them for marketing purposes. It covers setting up profiles and pages on Facebook, Twitter, YouTube, LinkedIn and Flickr. It also discusses search engine optimization for websites, using blogs, podcasts and video to engage clients, and creating enewsletters. The key takeaways are that these media are cheap to use, can reach many people, and allow real estate agents to interact directly with clients. Agents are encouraged to develop a social media policy and provide consistent, valuable content across different platforms.

1. Leadership Circle with Charlie Gunningham

2. Leadership Circle with Charlie Gunningham

3. Our Mission “ putting media power back in our clients’ hands ”

4. Ad Spend in Australia - 09/10*1. Takeaway Food …..….$3343m 2. Real Estate Agents ……...$1563m3. Auto Industry ……….$997m4. Banks ……….$966m5. Supermarkets ……….$774mSource: IBIS World Research, July 2009

5. Internet Media:the power back in your hands1. Your Site + Google2. Facebook3. Twitter 4. Enewsletters5. Blogging

6. YOUR SITE = YOUR MEDIA_ Your brand / differentiation_ Only your listings_ Your message_ Grab emails_ Make a connection_ Your broadcast

7. YOUR SITE : latest_ is it in old/latest language? _ how it is on Google?_ does it upload to Google RE?_ does it have latest features?_ video? Mapping? StreetView? Blog? etc… etc…

9. asp vsaspx (Dotnet)_ asp no longer supported (but will work)_ asp will not support future innovations_ aspx search more robust + faster_ aspx better support, XML-componentswe’ve not coded in asp since mid 2007

10. 1. GOOGLE – being found (SEO)_ It’s not rocket science_ Google reads text_ Title tag (80 characters)_ blogs are great_ update/fresh

12. REIWA Property Management Breakfast, 16th July 2009 Slide 12

14. Just a few case examples…_ “broome real estate” hutchrealstate.com.au_ “northbridge apartments for sale” limnios.com _ “subiaco real estate” paxtonhoad.com.au

18. 1. GOOGLE – being found (SEO)_ think of phrases they’d put in (now!)_ test them out on Google…_ how do you fare?_ employ SEO tactics_ keep an eye on it, brag about it!_ it’s credibility (free organic search)

19. 2. GOOGLE Real Estate_ July 6th, 2009, 3pm_ new way of being found_ aussiehome, REIWA, upload for you_ your web sites can also be uploaded_ REA and domain are not (yet?ever?) REIWA Property Management Breakfast, 16th July 2009 Slide 19

22. http://maps.google.com.au/realestate

24. 2. GOOGLE Real Estate_ get yourself on there ($150 to code it)_ future: your web site + google?_ makes your site most important_ is there any danger here? Not for you, but YES for large real estate portal biz models REIWA Property Management Breakfast, 16th July 2009 Slide 24

25. 2. Facebook.comMark Zuckerberg, Founder

26. Do your own FACEBOOK Profile Page free ‘n’ easy to set up people find you you’re in control 540,000 in Perth more > 40 than < 20 500+/day in Perth join

27. http://www.facebook.com/gunningham

28. Your own FACEBOOK Profile Page Build your own profile Maybe keep it separate from biz? Interact WIIFT!

29. Update words/photos Wall/Info, News Feed Comments/Likes Friending Policy Privacy Settings Controls for ads/pages

30. Set up a FACEBOOK Group/Business Page Invite ‘fans’ publish events, goings on interactive shop window Walls, Photos, discussions Import blog feed, apps

31. http://www.facebook.com/...unique URL

32. FACEBOOK Business Page Link from emails/web site Run it like your site Feed from page to your site Upload videos Build a community

33. FREE FACEBOOK Business Page e-Book by Peter Fletcher TheRealEstateMarketingMaven.com

34. FACEBOOK Fan Box Have your FB Business page Update your site + advertise FB page

35. Post your own FACEBOOK Ads Direct + targetted Set a budget Easy to set up, edit, cancel + monitor 12mn+ views ($1400)

38. Post your own FACEBOOK Ads Bid / Budget Impressions Clicks Click Thru Rate Cost per Click Cost / Thousand Imp’s

39. Create your FACEBOOK Ads Click Advertising CREATE AN ADVERT Design Target Pricing

40. FACEBOOK Policy Addictive Time Wasting Haven’t got time! You need a policy, and stick to it Have a reason, WIIFT, part of marketing

41. SOCIAL MEDIA in Aus (Jun09)_ Facebook: 6mn visitors (+95% p.a.)_ MySpace: 3.5mn (only +5%)_ Twitter: 800,000 (up from 13,000)_ 70%+ net users visited social netwks(+29%)_ Twitter the fastest growing REIWA Property Management Breakfast, 16th July 2009 Slide 41

42. 3. TWITTER_ conversations in 140 characters_ easy + very powerful _ unique web address (twitter.com/…)_ link to site, updates, join in_ listings, news, events, h/opens… REIWA Property Management Breakfast, 16th July 2009 Slide 42

43. Biz Stone, Founder, Twitter.com

44. 3. TWITTER Vocab_ message = tweet_ people who tweet = tweeps_ meet up with tweeps = tweetups_ forward on tweet = retweet (RT) REIWA Property Management Breakfast, 16th July 2009 Slide 44

45. http://twitter.com/chazgunningham

46. http://twitter.com/aussiehome

47. 3. TWITTER_ choosing your name_ background image_ what to say?_ what to pass on (RT)_ who to do it? REIWA Property Management Breakfast, 16th July 2009 Slide 47

48. 3. TWITTER_ world’s best search engine?_ find out what ppl are saying about anything, including you! respond_ pass on interesting tweets (RT)_ join in the conversation_ make connections REIWA Property Management Breakfast, 16th July 2009 Slide 48

49. 3. TWITTER_ it’s your own radio broadcast_ it can update FB for you_ tweets can be imported to site_ look tech savvy!_ brand yourself/company_ talk direct to your clients/prospects REIWA Property Management Breakfast, 16th July 2009 Slide 49

51. 3. TWITTER extensions_ iphone/blackberry apps_ tweetdeck (organises it all)_ twitpic.com (photos out as tweets) REIWA Property Management Breakfast, 16th July 2009 Slide 51

52. TWITPIC.com App that synchs with twitter Take photo, upload + then it becomes a tweet with a link to the photo Can be done from mobile http://twitpic.com/photos/chazgunningham

53. 4. eNewsletters_ client database_ easy to edit templates_ flick the switch, off they go_ news, events, stats, advice_ no print cost, collect emails REIWA Property Management Breakfast, 16th July 2009 Slide 53

54. 4. eNewsletters_ enewslettersonline.com (Vic Park, talk with Sue Nesci, $695 set up, from $275/yr)_ custom made one; inc SMS too? (talk to aussiehome.com, can be custom made, linked to site) REIWA Property Management Breakfast, 16th July 2009 Slide 54

55. 4. eNewsletters_ sign up from yr web site_ unsubscribe/privacy_ keep top of mind, direct_ WIIFT REIWA Property Management Breakfast, 16th July 2009 Slide 55

56. 5. Video/Podcasts_ video = compulsive on the web_ podcasts = usu. Audio_ interact directly_ upload to Youtube REIWA Property Management Breakfast, 16th July 2009 Slide 56

57. Chad Hurley, Cofounder, Youtube.com

58. Aussiehome TV show…

60. Upload movies to Obama did 1,678 87 mn views Av age 45-55 yrs tag ‘perth real estate’ DIY, free

61. www.youtube.com/aussiehometv Creates online vid Code for you to use ‘testimonial mountain’ Draws in viewer

62. “perth real estate” search on Youtube…

63. 5. Podcasts_ record audio_ convert to podcast (byoaudio.com)_ paste web address onto property_ testimonials, talk about property, the area, the market… REIWA Property Management Breakfast, 16th July 2009 Slide 63

64. 6. Blogs_ interactive 2-way web pages_ you “post” an opinion/story/view + allow public to comment_ you have a lot to say!_ and if you listen, you can learn too REIWA Property Management Breakfast, 16th July 2009 Slide 64

65. Advantages SOCIAL MEDIA- Cheap! and fast/instant- Reach / Accessible- Can be updated/improved- Democratic (power to the little guy)- It involves your clients (directly)

66. BLOGS- a “web log”- leave comments, post- Start your own- video blog (“vlog”)DEMO - http://blog.aussiehome.com, incl back engine

67. BLOGGING SOFTWARE1. Blogger.com (Google)2. Wordpress.org (popular, purists) 3. DotNetBlogEngine(Microsoft)latter can fit right inside your site

68. THE RULES… not expensive in $’s Blog often, blog interesting Show yourpassion Encourage staff to blog Be authentic Ideas spread Allow publicto comment

69. BENEFITS? Better Traffic & SEO to your site Fun, empowering for you/staff Listen + Learn from your public Gather interesting content What goes around comes around “Markets are conversations”

70. REIWA Property Management Breakfast, 16th July 2009 Slide 70

71. Blogs are fantastic for SEO!

72. LINKEDIN.com Professional networking Makes connections visible Worth being there Est 2003 40 mn members http://www.youtube.com/watch?v=IzT3JVUGUzM

73. LINKEDIN.com Professional networking Makes connections visible Worth being there Est 2003 40 mn members

74. Flickr.com Est 2004 Photo sharing Galleries, comments Company web address 3.6bn images Bought by Yahoo!

75. Flickr.com Tag photos Organise into sets Storage for blog pix Create your own space Need yahoo email (free)

76. USED TOGETHER – rinse and recycle - use bit.ly and tweet the links - comment on blogs - blog + tweet links to blog post - photo (twitpic) and upload - link twitter to Facebook updates

77. SOCIAL MEDIA POLICY- our clients & prospects are here- we are going to be here- we’re not going to be distracted- we are going to engage, contribute- we will listen, and learn- we will not talk business (much)

78. THANK YOU! _ loads of ideas_ feedback forms/follow ups?- for these slides, contact me…charlie@aussiehome.com

79. FUTURE DATES3rd Sept, Wembley – GOLF DAY!19th Oct, 9am-1pm - Facebook course (4 CPD pts), REIWA 2-5pm – Twitter course (3 CPD pts), REIWA9th Nov, 9am-5pm – Internet Mkting course (7 CPD pts), REIWANov – tba – Facebook and Twitter in Computer Labs UWA 2nd Dec, 9am-1pm - Facebook course (4 CPD pts), REIWA 2-5pm – Twitter course (3 CPD pts), REIWA2nd Dec – aussiehome.com’s 10th birthday party with bowls!