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BPO Industry Overview: Types, Services, Challenges and Benefits

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PRASUNA M.V.
PRASUNA M.V.

BPO basics, types of bpo, BPO today

BusinessTechnology
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Business Process Outsourcing AN INDUSTRY OVERVIEW BY M.VANI PRASUNA
Overview ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is Outsourcing? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Outsourcing to India ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OUTSOURCING TO INDIA
What is BPO? ,[object Object],[object Object],[object Object]
Business process outsourcing (BPO) - Types ,[object Object],[object Object],[object Object],[object Object]
Two Categories of BPO ,[object Object],[object Object]
Why BPO is gaining ground? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
India's BPO Market in 2008 Indian revenues from BPO are estimated to have grown 107 per cent to $ 583 million.
Comparison of India Vs US BPO operating costs
Different Types of services being offered by BPO ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current Top Indian Rankers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Employee Benefits Provided by Majority Of the BPO Companies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Disadvantages of BPO ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why people ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reference The Basics of Business Process Outsourcing: http://www.sourcingmag.com/content/c06045a.asp Article Source: Benefits/ Disadvantages of BPO http://www.saching.com Article Source: BPO Industry in India http://www.bpoindia.org

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BPO Industry Overview: Types, Services, Challenges and Benefits

  • 1. Business Process Outsourcing AN INDUSTRY OVERVIEW BY M.VANI PRASUNA
  • 2.
  • 3.
  • 4.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. India's BPO Market in 2008 Indian revenues from BPO are estimated to have grown 107 per cent to $ 583 million.
  • 11. Comparison of India Vs US BPO operating costs
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Reference The Basics of Business Process Outsourcing: http://www.sourcingmag.com/content/c06045a.asp Article Source: Benefits/ Disadvantages of BPO http://www.saching.com Article Source: BPO Industry in India http://www.bpoindia.org