Organization & MIS

1. Chapter 1 Organization & MIS
Mr.Warawut Khangkhan
e-Mail: awarawut@hotmail.com
Social Network: www.facebook.com/AjWarawut

2. F (Organization)
2 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

3. F
F F F F
F ˈ F
F F F F F
F F ˈ ʽ F
F F F F F
F ˈ F
3 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

4. F F
F (Profit Objective) F F F
(Business) ˈ
F F F
F
F F (Non-Profit Objective) F F
F
F F F F
4 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

5. F
F ˈ (Formal Organization)
F F ˈ (Information
Organization)
5 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

6. F ˈ
F F ˈ
F F
F
F F F F
F F F
(Bureaucracy)” ˈ F
6 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

7. F F ˈ
F F F F
F F
F F F
F F F
7 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

8. F ˈ
8 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

9. F F (Organization Structure) - F
F
(Business
Process & Routines)
(Policy) – F ˈ F
F F F
F F F F
F
9 Chapter 1 Organization & MIS Mr.Warawut Khangkhan
[ Continue ]

10. F (Organizational Culture) –
F F F
F F
F F (Organizational
Environment) – F F F (Customer) F F
(Competitor) (Government)
(Technology) (Society &
Economic)
10 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

11. F F F F
F (Objective) ˂
(Goal) F
11 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

12. F F
F F (Authority)
(Responsibility) F F
F F
F F F F
(Vertical Organization)
(Flatted Organization)
12 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

13. F F
F F F
F F F F F
F
F F
F
F
F FF F
F
13 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

14. F F
ˈ F F F F F F F
F F
F F F 1
F F
14 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

15. F F
F F F FF F F
F
F F
F F
F
F
15 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

16. F
F
(Strategic
(Top Planning)
Management)
(Middle (Tactical
Management) Planning)
F
(Lower Management) (Operational
Planning)
(Non-Management Employee)
16 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

17. F
F
(Strategic
(Top Planning)
Management)
(Middle (Tactical
Management) Planning)
•
• F F FF
(Lower Management)˂ (Operational
F (Vision) (Mission) Planning)
(Goal) F (Objective) F
• F F F
(Non-Management Employee)
F ˈ F
17 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

18. • F ˈ
F F
F F
F F
F
• F F F F F (Strategic
ˁ F ˈ (Top
F
Management)
Planning)
(Middle (Tactical
Management) Planning)
F
(Lower Management) (Operational
Planning)
(Non-Management Employee)
18 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

19. • F ˈ F
F F F F
F (Strategic
(Top Planning)
F Management)
ˈ ˂ F
• F F F F
F F (Middle F
F ˈ (Tactical
Management) Planning)
F
(Lower Management) (Operational
Planning)
(Non-Management Employee)
19 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

20. F - F
(Sales & Marketing)
(Manufacturing & Production)
(Finance & Accounting)
(Human Resource)
20 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

21. F - F
(Sales & Marketing) –
ˈ F F F ˈ F
ˈ F F F
F F F F F
FF F ˈ F
21 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

22. F - F
(Manufacturing & Production) –
ˈ F F F
F ˈ F
22 Chapter 1 Organization & MIS Mr.Warawut Khangkhan
[ Continue ]

23. F - F
(Finance & Accounting)
– ˈ F F F F
F
F ˈ F
23 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

24. F - F
(Human Resource) – ˈ
F F F
ʿ
ˈ F
24 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

25. F
25 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

26. F
F (Data) F F
F F F F
F F F ˈ F F
ˈ F
(Information) F F
F
ˈ F F F F F F
F
26
F F
Chapter 1 Organization & MIS
F ˈ F Mr.Warawut Khangkhan

27. F
27 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

28. F (Accurate)
F (Complete)
F (Economical)
F (Flexible)
F (Reliable)
(Relevant)
F (Simple)
F ˆ (Timely)
F (Verifiable)
28 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

29. F (Accurate)
F (Complete)
F F F (Data)
F (Economical)
F (Flexible) F F
F (Reliable)
(Relevant)
F (Simple)
F ˆ (Timely)
F (Verifiable)
29 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

30. F (Accurate)
F (Complete)
F (Economical) F F F
F (Flexible)
F (Reliable)
(Relevant)
F (Simple)
F ˆ (Timely)
F (Verifiable)
30 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

31. F (Accurate)
F (Complete)
F (Economical)
F (Flexible) F F F F
F (Reliable) F F F
(Relevant)
F (Simple)
F ˆ (Timely)
F (Verifiable)
31 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

32. F (Accurate)
F (Complete)
F (Economical)
F (Flexible)
F (Reliable) F F F
(Relevant)
F (Simple)
F ˆ (Timely)
F (Verifiable)
32 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

33. F (Accurate)
F (Complete)
F (Economical)
F (Flexible)
F (Reliable)
(Relevant) F F
F (Simple) F F
F ˆ (Timely)
F (Verifiable)
33 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

34. F (Accurate)
F (Complete)
F (Economical)
F (Flexible)
F (Reliable)
(Relevant)
F (Simple) F F
F ˆ F (Timely)
F (Verifiable)
34 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

35. F (Accurate)
F (Complete)
F (Economical)
F (Flexible)
F (Reliable)
(Relevant)
F (Simple)
F F F ˆ F (Timely)
F (Verifiable)
35 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

36. F (Accurate)
F (Complete)
F (Economical)
F (Flexible)
F (Reliable)
(Relevant)
F (Simple)
F ˆ (Timely)
F (Verifiable) F
36 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

37. F (Accurate)
F (Complete)
F (Economical)
F (Flexible)
F (Reliable)
(Relevant) F
F (Simple)
F ˆ (Timely)
F (Verifiable)
37 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

38. (Detailed
Information)
(Summary Information)
F (Prediction
Information)
(Exception Information)
38 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

39. F F F F ˈ 2
F F
ˈ F
F F F
ˈ F ˈ
F F
ˈ F
39 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

40. F F
F F ˈ
F
F F F F F
ˈ F ˂ ˆ F F
F F F
F F
ˈ F
40 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

41. F
F F ˈ F
ˈ F F F
F F F F F
F ˈ
F F F
F ˈ ʾ ˈ F
41 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

42. ˈ F
F F F F F
(Exception Report) F
F F F ˈ F
ˈ F ˈ
F
42 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

43. F (Structured
Information)
F (Semi-Structured
Information)
F F (Unstructured
Information)
43 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

44. F
ˈ
F
F
F F F F F F F
F F F (Lower
Management) F F ˆ F
F
F F F
44 ˈ F
Chapter 1 Organization & MIS Mr.Warawut Khangkhan

45. F
ˈ ˈ F F
F ˈ ˈ
F F
(Middle Management)
F F F
ˈ F
F F
F F F ˆ
45 F F
Chapter 1 Organization & MIS F Mr.Warawut Khangkhan

46. F F
ˈ ˈ
F F F F ˆ
F F F
F
F
F ˆ F
F F F F
46 4 ʾ ˈ F
Chapter 1 Organization & MIS Mr.Warawut Khangkhan

47. 47 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

48. (System)
F F F F (People)
(Resource) (Concept)
(Process) F F
˂ F
Feedback
Input Process Output
48 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

49. (Information System: IS)
F F F (Data) F F
F
F F F
F
Feedback
Data Process Info.
49 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

50. 50 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

51. F
51 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

52. F
F ˈ 4
F F F
(Sales & Marketing
System)
(Manufacturing & Production
System)
(Finance & Accounting
System)
(Human Resource System)
52 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

53. DSS Top EIS
Management
6
Middle
MIS Management
Lower Management TPS
ES All Level OAS
53 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

54. TPS: Transaction Processing
System
F
(Data Processing System)
ˈ F F
F F
F F F
F F
F (Invoice) ˈ F
54 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

55. TPS: Transaction Processing
System
TPS
F
F F F F F ˈ F
F F F F F
F ˈ F
F (Data Maintenance)
F ( F ) F ˈ ˆ
55 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

56. MIS: Management Information
System
F (Management
Reporting System: MRS)
ˈ F
F
F
F TPS
56 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

57. F
F F
F F (Data Source)
F F TPS F
(Internal) F F (Report)
F F MIS (Report)
(External)
•
(DSS)
• F
(ESS)
• F (ES)
57 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

58. MIS: Management Information
System
MIS
F F F F
F F
F F
F F F
TPS
F F
58 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

59. DSS: Decision Support System
ˈ ˈ F F
F
F F
F FF F F F F
F F F
F
59 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

60. F
F F DSS
F
F F
F DSS
F
F
F
60 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

61. DSS: Decision Support System
DSS
F TPS
F
F F
F
61 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

62. DSS: Decision Support System
DSS ( F )
F F F F
ˆ
ˈ F F ˆ
ˈ F F ˆ ˈ F
F ˈ F
F ˈ F
62 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

63. EIS: Executive Information
System
F
F F F F
F
F F F F
F F
F F F
ˈ F
F F
F (Executive Support System:
ESS)
63 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

64. F
F F EIS
F
F F F F
F
F F F
F
64 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

65. EIS: Executive Information
System
EIS
F
ˈ F
ˈ
F F F F F F
ˈ F
ˈ F
65 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

66. EIS: Executive Information
System
EIS ( F )
F F
F F
F F F F F
CGI F
F F
F F F
F
66 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

67. EIS: Executive Information
System
EIS ( F )
F F F F
F F F ˆ F F
F F F F
F ˆ ˆ F
F F
F Ad Hoc
67 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

68. EIS: Executive Information
System
EIS ( F )
F F
F F F
F FF
F
F F ˆ F
68 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

69. ES: Expert System
F
ˈ F F F F
F
ES F F ˈ
F F ˆ
F F ˆ
F F
ˈ F
69 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

70. F
(Expert System)
F
(Rule Base)
F
F (Interface Engine)
/ F
F F
(Knowledge Base)
70 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

71. ES: Expert System
ES
F
F F ˆ F F
F F ˆ F
(Artificial Intelligence: AI) F
“Expert System Shells”
F F DSS
71 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

72. OAS: Office Automation System
“
(Office Information System: OIS)”
ˈ
F F
FF F F F F
F
F ˈ F
72 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

73. OAS: Office Automation System
OAS
F F F
F F
F F F F F
(Word Processing) F F (e-
Mail) F F F F (Work
Group Computing) F
(Work Group Scheduling)
(Work Flow Management) ˈ F
73 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

74. OAS: Office Automation System
OAS ( F )
F F F F OAS TPS
F F F F (Electronic
Form Technology) F ˈ
(Work Group Technology) F F
F (Electronic Message Technology)
ˈ F
74 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

75. F F F
75 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

76. 76 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

77. F
F ˈ 2 F F
(Technical Approach)
(Behavioral Approach)
77 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

78. ˈ F
F F F F
78 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

79. F F
F (Computer Science) ˈ
F
F F
(Management Science) ˈ
(Operational Research) ˈ
F F
ˆ
79 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

80. ˈ F
F
F
80 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

81. F F
(Sociology) ˈ F
F F F F
F F
(Psychology) ˈ F F F
F
81 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

82. F F
F (Economics) ˈ F
ˈ
F F F
F F
F F F
82 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

83. F ˈ 3 F F
F (Organization) - ˈ F
F
(Management) - ˈ F
F F
(Technology) –
F
83 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

84. F F ˈ F
F
F F F
F ˈ F F F F
F
F F F
F
F F F F
F F F
84 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

85. F F (Economic Impact)
F ˆ F F F
F
F (Behavior Impact)
F
F F F
F
85 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

86. F F
F (Cost of Information) F F
F F F F F F F
ˈ F
F (Transaction Cost Theory) F
F F ˈ F
F F F FF
F (Agency Theory) F
F F ˈ F FF F
F F F F
86
F
Chapter 1 Organization & MIS F F ˈ F Mr.Warawut Khangkhan

87. F
F F F F F
(Flatted Organization)
F ˈ
F F F
F F
F F F
F F F F
87 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

88. F ( F)
F F
F F F
F F (Internet) F
F F ˈ
F F
F F F F
F F F
ˈ F F F
88 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

89. F ( F)
F F F
F F F F
F F F
F F F F
F ˆ F F F
89 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

90. F F F
F ˈ F
F F F F
90 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

91. F F F (User)
F F F (Supporter or
Technician)
F F (Programmer)
F F F (System
Analyst)
91 Chapter 1 Organization & MIS Mr.Warawut Khangkhan

92. ( F )
F F (System Manager or
Administrator)
F F (Database Administrator)
F (Information
Administrator)
92 Chapter 1 Organization & MIS Mr.Warawut Khangkhan