This 24-minute talk is all about how today's technology allows us to create stronger human relationships with our clients. After all, in an increasingly virtual world, the winners are those who can leverage technology to create amazing human experiences. Make sure to pick your free copy of my B2H eBook on : http://www.bd-insider.com/b2h

1. B2H
Business to Human
How technology can help us
build stronger relationships
than ever before

2. We fear that
technology creates a
distance between us…

3. Technology = Human

4. Humans are tool builders
it is our nature

5. Why do we innovate?

6. We are driven by the
desire to connect
with each other

7. …well not always

8. …why do we travel?

9. …further

10. …faster

11. …far away!

12. We will do anything it
takes to connect
with each other!
This obsession is what drives
our technological innova@on

13. …indirectly

14. …efficiently

15. …in real @me

16. …in real @me…all the @me

17. …with everybody at once

18. …see each
other

19. …sleep with each other!

20. Technology becomes
irresis@ble when it lets us
connect with each other

21. Why does this maCer?

23. Beyond B2B and B2C

24. Todaywe have a direct connection…

25. Welcome to the B2H era!
Business is personal… more than everbefore

26. 4 mega-trendsthat are
redefining ourfuture

27. ARTIFICIAL
INTELLIGENCE
GLOBAL
CONNECTIVITY
BIG
DATA
VIRTUAL
REALITY

28. Virtual Reality

29. Will we s@ll need
offices in 2025?

30. Will we s@ll need
our devices?

31. Will we s@ll travel
for business?

32. The Clinton Global Initiative takesyou toAfrica

33. VR is not only about the technology
It’s about the new
standards and expecta@ons
it sets

34. INSTANT
ON-DEMAND
EXPERIENCES
GAMIFICATION HUMAN MIGRATION
DEMATERIALIZATION
EDITED REALITY
EDUCATIONFLOW / PRODUCTIVITY
VR

35. What isyourVR strategy?
Howwillyou earn a place in
someone’svirtualworld?

36. Global Connectivity

37. Online Population
Data source:www.internetlivestats.com

38. Data source:www.internetlivestats.com
Online Population

39. Another 3-4 billion people will
come online in the next 5 years!

40. Billions of new
voices and minds

41. Blockchain
The infrastructure of certainty

42. The next evolu@on of the
internet
Total secure integra@on of billions of
humans and trillions of devices

43. 46,2%
15-44
19,7%
45-64
7,9%
65+
source: UN, Dept. of Economic and Social Affairs, Population Division (2011).
26,1%
0-14
GlobalAge
Groups

44. Meetyournewcustomer…

46. This generation thinks it is
totallynormal to make
VIRTUALhuman connections

47. What does global
connec@vity really mean?

48. CULTURE COCKTAIL
BILLIONS OF NEW
VOICES AND MINDS
TOTAL
TRANSPARENCY
NO BORDERS
SYSTEMATIC TRUST
GC
DISINTERMEDIATION

49. Big Data

50. The internet of things

51. The end of
guessing

52. “The internetwill
soon disappear…”
Eric Schmidt - CEO,Alphabet

53. Intelligence
is not about what
you know but
how fast you can
learn and adapt

54. Competitive
advantage

55. PARALYSIS BY ANALYSIS
BUSINESS
DEVELOPMENT
SMART UNIVERSE
PRODUCT
DEVELOPMENT
MARKETING
BD
COMPETITIVE
POSITIONING
RESEARCH

56. But how do we make
sense of all the data?

57. Artificial Intelligence

58. AI is NOT human!

59. Learning how to think

60. AI is already
stealing technical
and knowledge
jobs…
…but it is far from
making real human
connec@ons

61. Language barriers?

62. The beginning of the end of work as we know it

63. Power
redefined

64. RECRUITMENT
TRAINING /
EDUCATION
TALENT / SKILLS
PRODUCT
DEVELOPMENT
MARKETING
AI
HUMAN/MACHINE
BOUNDARIES

65. But it is not about the
tech..
It never is, really!

66. You are already using all
these technologies!
Technology only thrives if it becomes simple to use

67. Together these
companies are on a
mission to provide
you with the
VIRTUAL tools that
will help you easily
CONNECT with
people, powered by
DATA and
ARTIFICIAL
INTELLIGENCE

68. Don’t misunderstand the
purpose of technology!

69. Thosewho can make real HUMAN
connections in aVIRTUALworldwillwin

70. Newskills
required

71. HumanAutomated
Marketing
CustomerService
Logistics
IT
Management
Finance
Human Resources
CommunityManagement
Research
Sales & Business Development
Levelofcompetitiveedge

72. HumanAutomated
Levelofcompetitiveedge
Marketing
CustomerService
Logistics
IT
Management
Finance
Human Resources
CommunityManagement
Research
Sales & Business Development
Keyareas for
recruitment &
training
Jobs that require social skills and emotional intelligence

73. Create amazing
customerexperiences
Let’s
talk!

74. Knowledge will come naturally with technology.
THE FOCUS WILL BE ON SOCIAL SKILLS

75. knowledge
trust
relationship relationship
knowledge
relationship
knowledge
trust
relationship
knowledge
trust
relationship
knowledge
trust
Prospect zone
Client zone
Earn relationshipsoftrust

76. The new race is about making
REAL human connec@ons in a
virtual world

77. The biggest business
and employment
opportunityever!

78. www.BD-Insider.com