Application Performance Management is combination of essential IT disciplines. Network, Application, Server and more.. read on to see how a combined approach is the only approach..

1. 3 Dimensions of Performance Management
Consider the Application and
1 Network as a combined
service.
Apply business related
2 workflow to all analytic
information.
Present your findings so that
3 the user can make “functionally
relevant” decisions.

2. 1
Application and Network Combined
Data Importer Data Importer Data Importer URL / API
Network Performance Application Performance Analysis Service Element 3rd Party Data Sources
Appliance Appliance (ASE)
• Cisco Central Manager
• SNMP Managers
• Event Systems
• Management Portals
NetFlow Mirror Port
IPFIX or Tap Inline
sFlow

3. Visual Performance Manager
Available - Acceptable Unavailable - Slow
Network 95%
Web Server 89%
Monitored via Visual Performance Manager
J2EE Server 89%
SQL Server 95%
Oracle 95%
UNIX 95%
SAP 95%
CRM 90%
End User Exp <80%

4. 2
Workflow
• Allows you to make sense of the multiple inputs to mediate
and correlate the data into real time views of performance
…
– As it relates to your business applications
• Delivers real time drill down to specific application
transactions for fast root cause analysis
• Extends to integrate into customer workflow tools like
service desk, executive dashboards, Business Service and
IT Service Management platforms

5. Workflow Enables Action
Automated alerts
rapidly show any
performance deviations
Impact on the End-User
Application Performance
Transaction Load
Site Performance
Server Performance

6. 3
Functional Relevance
Service Delivery Insight
Service Level Management
• Service Identification Service Support Insight
• Performance Monitoring
Incident Management
• Service Level Reporting
• Incident Detection/Alert/Alarming
Availability Management
• Root Cause Analysis
• Availability outage root cause
• Resolution and Recovery
analysis
Problem Management
• Problem/Error Control
• Trend Identification
• Proactive Management

7. Enterprise Service Intelligence
Site Performance N-tier app performance
END-USER INFRASTRUCTURE APPLICATION
Path, Priority, E2E
E2E Service
Performance, & Business
Experience
Dependency Service
Event Life Cycle Service/Executive
PERFORMANCE
Mgt/ Service Desk MANAGEMENT
Dashboard
DATABASE
ITSM
Integration
Automated Transaction Performance Management

8. Visual Network Systems
Maximize revenue potential for the customers business by
managing service levels of the critical applications on their
network
Minimize time-to-resolution of business service disruptions
through fast real-time root cause analysis that spans complex
multi-tiered application environments
Minimize cost of IT infrastructure through optimizing delivery
and performance of business services
“Establishing visibility into applications and services
traversing the network is a high value objective for
evolving operations.”
Enterprise Management Associates – Nov 2010