“AN EVALUATION OF THE MANAGEMENT INFORMATION SYSTEM AND TECHNOLOGY IN HOSPITALS” (GESITI/HOSPITALS). UPDATED: NOVEMBER 18, 2011. Abstract. The Center for Information Technology Renato Archer (CTI), located at Campinas/SP/Br, is a unit of the Ministry of Science and Technology (MCT) and, is coordinating a research project involving several universities, from Brazil and abroad. The research project “Management of System and Information Technology in Hospitals” (GESITI/Hospitals) has the purpose of mapping out the management of Information Systems (IS) and Information Technology (IT) in hospitals, in order to identify their needs and demands, prospecting for unfolding, perform publication and, mainly, generate a Integrated Research Report (IRR) with a focus on, also, a Report Research Roadmap (RRR). This IRR/RRR is for open for free access, and should be used as decision making support by public and/or private managers. Currently the research is being carried out by nineteen universities: sixteen Brazilian, one Mexican, one Argentina and one Portuguese. An important initial result of this research work, which makes use of the Interpretative (or Introspective) Methodology, has been the generation in Brazil of an unprecedented database regarding hospital management and, from which several important information is extracted. From each local information, obtained via Local Research Reports (LRR) where the research has been carried out (each local includes the average of results obtained in five (5) hospitals); it becomes possible to undertake local decision making. However, the main purpose of the project is the preparation, based on the integration of all LRR, of an IRR/RRR for national decision-making support. For a better decision-making on issues of interest to managers regarding the better efficiency and effectiveness of hospital management, public and/or private, the IRR/RRR will also present an integrated comparative analyzes based on all LRR (from Brazil & Abroad). Although it has not been directly mentioned, the final result, ultimate, from the research should be a significant improvement on the hospital management and on the decision-making process. These results must reflect on peoples more satisfied regarding a better health care. This is a win-win project, since it is good for Brazil and good for all countries involved. The goal is to reach about one hundred (100) universities (local coordinators) involved.

2. The Center for Information Technology Renato
Archer (CTI), located at Campinas/SP/Br, is a unit
of the Ministry of Science and Technology (MCT).
The CTI is coordinating a research project
GESITI/Hospitals which involves several
universities, from Brazil and abroad.
The research project GESITI/Hospitals has the
purpose of mapping out the management of IS and
IT in hospitals. The goals are: to identify their
needs and demands, prospecting for unfolding,
perform publication and, mainly, generate a
Integrated Research Report (IRR).
Methodology: Interpretative (or Introspective).
Key Words: Management, Information Systems, Information Technology,
Information Systems in Hospitals, Hospitals Management.
Abstract.

3. The Project GESITI/Hospitals has been
based on an original research tool known
as "Prospective Questionnaire - PQ“,
which has more than 100 closed and inter-
related issues.
.More than one hundred (100) researchers
are working in this GESITI/Hospitals
project.
THE PROJECT.

4. Project GESITI/Hospitals, “Prospective Questionnaire (PQ)": 52 pages and
one hundred (100) inter-related issues. To access the PQ, a RLA must be
signed between by the interested universities.
PROSPECTIVE QUESTIONNAIRE.

5. The field research and local data
analysis are from
universities/research institutes
(Brazil and abroad) responsibility
In each local has a respective Local
Coordinator.
RESEARCH PARTICIPANTS.

6. ;;;;;;;;;
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Geographical distribution of the
participating universities. At each
Local showed on the map, the QP
should be applied in at least five (5)
hospitals.
SOURCE: MEDINFOR/2011 - Prof. Dr. Ruy
Ferreira/ UFMT, Dr. Antonio Balloni/CTI, Prof.a Dra. Nelma
Terezinha Zubek Valente / UEPG, Prof.a Dr.a Adicinéia
Aparecida de Oliveira / UFS

7. Local Coordinators and their Collaborators in the Project
1. INCOR & HC/Faculdade de Medicina da USP -
Dra Evelinda Trindade, Dr. Jacson de Barros e Dra Teresinha
Gotti
2. Technical University of Liberec - School of Economics,
Department of informatics - Czech Republic – Europe, Dr. Klara
Antlova,Technical University of Liberec, Faculty of Economics -
Czech Republic, Ing. Jana Holá, Ph.D. Faculty of Health Studied,
Department of Informatics, Management and Radiology, University
of Pardubice, Doc. Dr. Ing. Olga Hasporova, Technical University
of Liberec, Faculty of Economics.
3. TUKE (Technical University of Kosice, Slovakia - Europe):
Dr. Beata Gavurova, Dr. Viera Pavlikov´and Dr. Vincent Šoltés.
4. UFC (Universid Fed Ceará): Dr. Marcelo Oliveira Santiago;
5. UFRR (Univ Fed Roraima): Prof. Carlos Vicente Joaquim,
Prof. MSc Ville Caribas Lima de Medeiros, Prof. Esp. Antonio José
Leite de Albuquerque e Discenete André Mateus Araújo;
6. UNIEST - Educacional Centro Leste - Prof. Marcos
Conceição Lamartine, Prof. Elhadi Ahmed Khalifa, Prof. Carlos
Monfatti, Profa. Miriam Albert Pires e Prof. Leonardo Barbosa
Rosário.
7. UNISUL – Universidade do Sul de Santa Catarina -
Dra. Clarissa Carneio Mussi, Dr. Ademar Dutra, Dr. Rafael
Faraco. Mestrandos: Greice Medeiros Martins e Clarice de Souza
Duarte
8. UEL (Universidade Estadual de Londrina) –
Dra. Marcia Regina Gabardo da Camara, Dra., Nádina
Moreno, Dr. Saulo Fabiano Amâncio, Doutorando Prof.
Vanderley José Sereia, Mestrando Renato Fabiano Cintra e
Graduando Alberth Venson.
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Geographical distribution of
the participating universities.
At each Local showed on the
map, the QP should be applied
in at least five (5) hospitals.
SOURCE: MEDINFOR/2011 - Prof. Dr. Ruy
Ferreira/ UFMT, Dr. Antonio Balloni/CTI, Prof.a
Dra. Nelma Terezinha Zubek Valente / UEPG,
Prof.a Dr.a Adicinéia Aparecida de Oliveira / UFS

8. The research is characterized as
qualitative and exploratory.
The exploratory studies or
formulators have as objective to
familiarize or to achieve
understanding of the phenomenon,
often to make or to express a more
precise research problem or to create
new hypotheses (unfolding).
The research must be carried out
through direct interview with the
representatives of each hospital,
which must answer the questions
accordingly the item or theme
described by the PQ.
Methodology

9. 1. – Results from Region or niche:
generation of a Local Research
Report (LRR) and used for local decision
making.
2. – Integration of all Local Research
Report: generation of an Integrated
Research Report (IRR) which will
facilitate the public and / or private
managers to make a more
comprehensive and assertive decision
regarding hospitals management
.
The mains Expected Results.
Two segments :

10. The Pilot project GESITI/Hospital aims to map
the management of IS and IT in Hospitals.
Synthesis.
The final result, ultimate, from the research should
be a significant improvement on the hospital
management and on the decision-making.
These results must reflect on peoples more
satisfied regarding a better health care.
This is a win-win project, since it is
good for Brazil and good for all countries
involved.
The goal is to reach about one hundred
universities (local coordinators).

11. REFERENCES.
[01] - a) - Research Road Map - http://researchroadmap.org/content.fcg/ResearchRoadmap - last access July 2011
b) - Research Road Map - http://www.cs.bham.ac.uk/research/projects/cosy/presentations/munich-roadmap-
0701.pdf last access July 2011
[02] - SUN, Violeta. Contribuição ao Estudo da Evolução de Infraestruturas de Informação: Um caso de sistema
hospitalar. Tese de Doutorado/USP/2010 - http://www.teses.usp.br/teses/disponiveis/12/12139/tde-28072010-
161737/publico/VioletaSunTese.pdf - último acesso: 06 Julho/2011
[03] - HAMILTON, Scott, CHERVANY, Norman L. Evaluating information system effectiveness - part I: comparing
evaluation approaches. MIS Quarterly, v.5, p.55-69. 1981
[04] – BALLONI, A.J. Projeto GESITI Hospitalar - "Uma avaliação da GEstão em SIstemas e Tecnologias de Informação em
Hospitais", 2011 - http://www.cti.gov.br/images/stories/cti/atuacao/dtsd/gesiti/hospitalar.pdf - último acesso:
06 Julho/2011
[05] – SIGTEC/CTI/MCT - Sistema de Informações Gerenciais e Tecnológicas – 2011 –
http://www.cti.gov.br/index.php/dtds-projetos/sigtec.html – último acesso: 06 Julho/2011
[06] - SELLTIZ, JAHODA, DEUTSCH & COOK. Métodos de Pesquisa nas Relações Sociais. São Paulo: Editora da
Universidade de São Paulo (trabalho originalmente publicado em 1951), 1975. [10] - YIN, Robert K. Estudo de
caso planejamento e métodos. 3. ed. Porto Alegre: Bookman, 2005.
[07] - PADRÓN José G. 2001. La estructura de los procesos de investigación. In: REVISTA EDUCACIÓN Y CIENCIAS
HUMANAS.
Año IX, nº 17 julio-diciembre de 2001. Decanato de Postgrado, Universidad Nacional Experimental Simón
Rodríguez. Caracas. p. 33. Disponível em: http://padron.entretemas.com/Estr_Proc_Inv.htm. Acesso em 19/10/2010.
[08] - MARTINS, Gilberto de Andrade. 1994. Metodologias Convencionais e Não-convencionais e a Pesquisa em
Administração. Caderno de Pesquisas em Administração - PPGA/FEA/USP, n. 1, p. 2 - 6, janeiro 1995. Disponível
em: http://www.ead.fea.usp.br/cad-pesq/arquivos/C00-art01.pdf. Acesso em: 22/06/2010.

12. INTEGRATED RESEARCH REPORT:
BRAZIL, ARGENTINA,
MEXICO AND PORTUGAL (*).
A couple of slides.
SOURCE: MEDINFOR/2011 : Prof. Dr. Ruy Ferreira / UFMT,
Prof. Dr. Antonio Balloni / CTI/GESITI,
Prof.a Dra. Nelma Terezinha Zubek Valente / UEPG and
Prof.a Dr. A Adicinéia Aparecida de Oliveira / UFS
*

13. ~ 70 Surveyed hospitals,
~ 50.000 workers and ~ 10.000 beds
INTEGRATED RESEARCH REPORT: BRAZIL, ARGENTINA, MEXICO AND PORTUGAL
(*).
SOURCE: MEDINFOR/2011 - Prof. Dr. Ruy Ferreira / UFMT, Dr. Antonio Balloni/CTI, Prof.a Dra.
Nelma Terezinha Zubek Valente / UEPG, Prof.a Dr. A Adicinéia Aparecida de Oliveira / UFS
*
Distribution per size
small
medium
large
big

14. 53%
INTEGRATED RESEARCH REPORT: BRAZIL, ARGENTINA, MEXICO AND PORTUGAL
(*).
Which is the importance of the
R&D for the Hospital ?
SOURCE: MEDINFOR/2011 - Prof. Dr. Ruy Ferreira / UFMT, Dr. Antonio Balloni/CTI, Prof.a Dra.
Nelma Terezinha Zubek Valente / UEPG, Prof.a Dr. A Adicinéia Aparecida de Oliveira / UFS
*

15. Thank you!
Antonio José Balloni
Center for Information Technology Renato Archer – CTI/MCT/Brazil,
antonio.balloni@cti.gov.br