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21POINTERS TO

SHARPEN
  YOUR WEBSITE
DULL WON’T WORK.

Shall we begin with goodbye?
Your visitors are going to make their
decisions to stick around and click around in
seconds. If the pages you present don’t
engage them immediately, say goodbye.
Off to Google they go.

Let’s get to the point.
Your site should—and yes, it could—be your
most powerful marketing tool.

It can’t be cluttered. It can’t be confusing. It
can’t be dull. Everything on it must be as
sharp as possible.

This guide gives it to you straight. It presents
a series of concise, to-the-point pointers to
help you understand how to develop a highly
effective website.

The tips are simple. However, it’s going to
take some hard work to make them work
hard. Are you with me?
                                                            Unscientific and biased research by Feldman Creative reveals 3 of 4 sites are dreadfully dull.
Let start sharpening.




1. START SMART.                                    2. KNOW WHO’S THERE.                                 3. GENERATE SOMETHING.

Starting from scratch isn’t necessary.             No joke. Do you know who will come a-                A ridiculous number of websites are
Seriously, survey your competitors or any          knocking at your door? Who belongs                   created for the wrong reasons. If your site
sites you like. Note the effective ideas and       there? Get on the same page with this                is meant to be a marketing tool, the right
allow them to inform parts of your plan.           person. Examine his purpose. Know her                reasons to put in the time and money will
Mix, match and make these strategies               pain. Prove you understand the problem               be to generate more visitors, leads, and
work to serve your purposes. It’s not              that compelled him or her to enter your              customers. What’s your goal? Define it
stealing. It’s simply the smart way to start.      domain and point the way to the solution.            and then ask your visitors to do it.
So get over it and get going.
76% SAY
     “EASY PLEASE”                   4. BUILD ON A SIMPLE PLATFORM.             5. SAY HELLO TO S.E.O.

                                     No law dictates you must make              According to Vanessa Fox, author of

Easy does it.                        WordPress or another content
                                     management system (CMS) the
                                                                                Marketing in the Age of Google, “Your
                                                                                search strategy is your business
In a recent study by                 platform upon which your site is built.    strategy whether you realize it or not,
HubSpot, 176 participants            However if you want to update content      because that’s how potential
were asked “What is the              fast and easily and steer clear of HTML    customers are trying to find you.
most important factor in the         school, a proven CMS is indeed the         School yourself in SEO and choose
design of a website?”                way to go                                  and use keywords with great care.
An overwhelming majority
responded by answering,
“Make it easy for me to find
what I want.”

                                60
                               50
                               40
                               30
                                     6. MAKE IT EASY TO NAVIGATE.               7. PROVIDE CLEAR INSTRUCTIONS.
                           20
                           10        The age-old KISS concept applies           You’ve established who you want to
                                     when it comes to site navigation. Apply    bring to your site and what you want
                           0         common sense by placing the most           them to do. So make it as plain as day.
                                     important links first and prioritize from   Create a compelling call-to-action that
   1: Web traffic @ 58%
   2: Sales lead quality @ 49%       there on out. Fight the urge to buck       maps to their needs. point their eyes
   3A: Direct sales @ 41%            convention and offer visitors an           right at it and lead the way.
   3B: Sales lead quantity @41%      uncomplicated and uncluttered
   4A: Customer feedback @ 40%       interface with limited choices.
   4B: SEO rankings @ 40%
   5: Inbound links @ 30%


More content,
more leads.
The Content Marketing
Institute and Marketing Profs
surveyed over 1,000
marketers to learn:                  8. CREATE MAGNETIC CONTENT.                9. USE THE POWER OF YOU.

‣ On average, B2B                    Content is your site’s reason for being.   Without question, the most common
  marketers employ eight             Start getting it together early in the     mistake website owners make is
  different content marketing        process. Develop a variety of media—       fixating on themselves. You must come
  tactics                            images, video, audio, presentations,       to grips with this reality: your visitors
‣ 90% expect to grow their           and of course, copy—to appeal to           aren’t there to read about you. They’re
  business through content           different tastes. Understand the more      interested in solving their problems
  marketing                          content you offer, the more magnetic       and meeting their goals. Remove as
‣ Success is measured with           your site becomes. And serve up more       many mentions of “I,” “me” and “we”
  the criteria charted above—        content regularly, daily, if possible.     and put the power of “you” to work.
  web traffic ranked #1
10. PUBLISH AND PUSH.                          11. GIVE YOUR CUSTOMERS A VOICE.             12. BE SOCIAL AND SHARE.

Most successful websites feature fun           You want to get your customers talking.      Social media has come to stay. School
and informative blogs offering a steady        Our network-centric lifestyles have          yourself on Twitter, Facebook and
stream of content users value. Your blog       transformed word-of-mouth into “word-        LinkedIn, understand the enormous
supplies the ultimate source of useful         of-mouse” advertising. Never under-          reach of YouTube and SlideShare, and
content. The comment section that              estimate this, the most powerful form of     discover the bookmarking, news, Q&A,
follows each article should encourage          advertising. In addition to inviting         and specialty sites driving online
conversation. And the RSS (really              visitors to comment on articles, offer       interactions. Identify where your
simple syndication) feed you provide           surveys, polls, user forums, and             customers are, engage them there, and
automatically delivers your stories to         opportunities to ask questions and           place the familiar buttons that allow
readers who choose to subscribe.               review your products and services.           visitors to share all over your site.




13. TELL CUSTOMER STORIES.                 14. PERFORM PAY PER CLICK TRICKS.              15. MAKE MOBILE MEANINGFUL.

No one can weigh-in with more              Remember, “A Field of Dreams” was              Most websites are not optimized for
credibility than your customer. So         fiction. If you build it... promote it. The     mobile devices. Big mistake. You can’t
strive to deliver the kind of proof your   real magic comes from pay-per-click            afford to neglect the fast-growing
prospects will respond to with             programs such as Google AdWords.               population of customers shopping for
customer stories that showcase how         Also, advertise on targeted sites your         products and information on their
your products and services deliver         customers frequent. Locate                     smart phones and tablets. A large
satisfaction. Avoid the trite and too-     opportunities to syndicate your                selection of services make it cheap
good-to-be-true quotes. Develop            content. And look for no-cost                  and easy to create and host a mobile
stories that actually are true.            opportunities to syndicate your stuff on       version of your site. Doing so will
                                           sites that publish relevant content.           create more traffic and a much greater
                                                                                          user experience.




                                                        A blog
16. DON’T KEEP THE GUESTS WAITING.                      You’re either                           or you’re out.
Trash the flash. And think long and hard                  Social media. It’s not a trend. It’s your friend.
about plating up any porky pixels or                     Like it. Follow it. Get into it. It’s simply not optional.
wondrous wizardry that might load slowly
or not at all. By the time your big fat page
                                                         Your customers use it. Your competitors do too.
loads, there will be no one there to                     If you’re not interested in joining the conversation,
impress—or apologize to.                                 you’re not as committed to making your online
                                                         marketing work as you need to be.
M     G
                     AKINCONNECTIONS.


17. KEEP YOUR EYES ON THE F.

There’s this amazingly scientific, oft-cited
study that unamazingly reveals users fix
their eyes first and foremost in an
F-shaped pattern on the page. At the risk
of stating the obvious, use the F space
wisely by showcasing a clean logo, the
site’s navigation, contacts, shortcuts and
whichever elements are most important
for engaging your visitor.




18. TRUST PROFESSIONALS.

There are a number of ways to decrease
the cost and speed the development of              Some scientists in Israel determined the Internet looks something like this. Isn’t it beautiful?
your site. However, allowing amateurs to
write and design it is not one of them.                         Unscientific and biased research by Feldman Creative reveals 3 of 4 sites are dreadfully dull.
It’s downright dangerous. If you want your
site to do its job, team up with seasoned
pros and allow them to do theirs.




19. COUNT ON YOUR METRICS.                    20. TEST AND COMPARE.                             21. KEEP ON KEEPING ON.

Your website is a business tool               A/B testing, especially for your landing          Is your site perfectly sharp? It’s not.
designed to deliver results. As you           pages, is a powerful method for                   It never will be. There’s no finish line in
know, you can’t manage what you               achieving better results. When you’re             website development. It’s a process.
don’t measure. Use analytical tools for       able to compare and contrast different            So keep measuring. Keep refining.
pinpointing what is and isn’t producing       approaches to copy and design, the                Keep creating useful content. Keep
visitors, leads and sales. Make               task of refining your site becomes very            making your site more valuable to your
ongoing adjustments to perpetually            simple and will have a significant effect          customers and it’ll keep becoming
produce more favorable results.               on your conversion rates.                         more valuable for your business.
PENCILS OUT, PLEASE.
                                 It’s time for a quick review of the “21 Pointers to Sharpen Your Website” presented here.
                                 Make a few notes. Give yourself some assignments. Get to work. And good luck.


                                  SITE-SHARPENING QUESTIONS                                   YOUR ANSWERS


                                  HAVE YOU SURVEYED YOUR COMPETITOR’S SITES?


                                  DO YOU KNOW EXACTLY WHO WILL BE VISITING?


                                  HAVE YOU ESTABLISHED YOUR OBJECTIVES?


                                  HAVE YOU SELECTED A CMS?


                                  ARE YOU READY TO GO WITH SEO?


                                  IS YOUR NAVIGATION SIMPLE?
Point your browser to
FeldmanCreative.com for all       IS IT CLEAR WHAT YOU WANT CUSTOMERS TO DO?
your online marketing needs.
                                  ARE YOU CREATING MAGNETIC CONTENT?
Owner Barry Feldman has
been a copywriter and             DOES THE COPY FOCUS ON YOUR CUSTOMER?
creative director since 1988.
A seasoned storyteller, Barry     DOES YOUR SITE FEATURE A BLOG?
will help you create an ultra-
                                  ARE YOU ASKING CUSTOMERS TO JOIN THE CONVERSATION?
sticky website, deliver
persuasive copy, execute          IS YOUR SITE ALL SET FOR SOCIAL MEDIA?
strategic content marketing,
and offer pointers to sharpen     HAVE YOU PUBLISHED CUSTOMER SUCCESS STORIES?

your site, attract and engage
                                  WILL YOU BE USING PAY-PER-CLICK ADVERTISING?
prospects, nurture relation-
ships, generate sales, and        DID YOU MAKE A MOBILE VERSION OF YOUR SITE?
build loyal brand advocates.
                                  ARE YOU USING SLOW-LOADING STUFF?


                                  ARE THE MOST IMPORTANT ELEMENTS IN THE F-ZONE?


                                  DID YOU, OR WILL YOU, HIRE WEBSITE
                                  PROFESSIONALS?

                                  ARE YOU MEASURING AND ANALYZING?


                                  ARE YOU TESTING THIS AGAINST THAT?


                                  WILL YOU EXPAND YOUR SITE REGULARLY?




                                 916.984.9988 | www.feldmancreative.com | Contact barry@feldmancreative.com

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Sharpen your-website

  • 1. 21POINTERS TO SHARPEN YOUR WEBSITE
  • 2. DULL WON’T WORK. Shall we begin with goodbye? Your visitors are going to make their decisions to stick around and click around in seconds. If the pages you present don’t engage them immediately, say goodbye. Off to Google they go. Let’s get to the point. Your site should—and yes, it could—be your most powerful marketing tool. It can’t be cluttered. It can’t be confusing. It can’t be dull. Everything on it must be as sharp as possible. This guide gives it to you straight. It presents a series of concise, to-the-point pointers to help you understand how to develop a highly effective website. The tips are simple. However, it’s going to take some hard work to make them work hard. Are you with me? Unscientific and biased research by Feldman Creative reveals 3 of 4 sites are dreadfully dull. Let start sharpening. 1. START SMART. 2. KNOW WHO’S THERE. 3. GENERATE SOMETHING. Starting from scratch isn’t necessary. No joke. Do you know who will come a- A ridiculous number of websites are Seriously, survey your competitors or any knocking at your door? Who belongs created for the wrong reasons. If your site sites you like. Note the effective ideas and there? Get on the same page with this is meant to be a marketing tool, the right allow them to inform parts of your plan. person. Examine his purpose. Know her reasons to put in the time and money will Mix, match and make these strategies pain. Prove you understand the problem be to generate more visitors, leads, and work to serve your purposes. It’s not that compelled him or her to enter your customers. What’s your goal? Define it stealing. It’s simply the smart way to start. domain and point the way to the solution. and then ask your visitors to do it. So get over it and get going.
  • 3. 76% SAY “EASY PLEASE” 4. BUILD ON A SIMPLE PLATFORM. 5. SAY HELLO TO S.E.O. No law dictates you must make According to Vanessa Fox, author of Easy does it. WordPress or another content management system (CMS) the Marketing in the Age of Google, “Your search strategy is your business In a recent study by platform upon which your site is built. strategy whether you realize it or not, HubSpot, 176 participants However if you want to update content because that’s how potential were asked “What is the fast and easily and steer clear of HTML customers are trying to find you. most important factor in the school, a proven CMS is indeed the School yourself in SEO and choose design of a website?” way to go and use keywords with great care. An overwhelming majority responded by answering, “Make it easy for me to find what I want.” 60 50 40 30 6. MAKE IT EASY TO NAVIGATE. 7. PROVIDE CLEAR INSTRUCTIONS. 20 10 The age-old KISS concept applies You’ve established who you want to when it comes to site navigation. Apply bring to your site and what you want 0 common sense by placing the most them to do. So make it as plain as day. important links first and prioritize from Create a compelling call-to-action that 1: Web traffic @ 58% 2: Sales lead quality @ 49% there on out. Fight the urge to buck maps to their needs. point their eyes 3A: Direct sales @ 41% convention and offer visitors an right at it and lead the way. 3B: Sales lead quantity @41% uncomplicated and uncluttered 4A: Customer feedback @ 40% interface with limited choices. 4B: SEO rankings @ 40% 5: Inbound links @ 30% More content, more leads. The Content Marketing Institute and Marketing Profs surveyed over 1,000 marketers to learn: 8. CREATE MAGNETIC CONTENT. 9. USE THE POWER OF YOU. ‣ On average, B2B Content is your site’s reason for being. Without question, the most common marketers employ eight Start getting it together early in the mistake website owners make is different content marketing process. Develop a variety of media— fixating on themselves. You must come tactics images, video, audio, presentations, to grips with this reality: your visitors ‣ 90% expect to grow their and of course, copy—to appeal to aren’t there to read about you. They’re business through content different tastes. Understand the more interested in solving their problems marketing content you offer, the more magnetic and meeting their goals. Remove as ‣ Success is measured with your site becomes. And serve up more many mentions of “I,” “me” and “we” the criteria charted above— content regularly, daily, if possible. and put the power of “you” to work. web traffic ranked #1
  • 4. 10. PUBLISH AND PUSH. 11. GIVE YOUR CUSTOMERS A VOICE. 12. BE SOCIAL AND SHARE. Most successful websites feature fun You want to get your customers talking. Social media has come to stay. School and informative blogs offering a steady Our network-centric lifestyles have yourself on Twitter, Facebook and stream of content users value. Your blog transformed word-of-mouth into “word- LinkedIn, understand the enormous supplies the ultimate source of useful of-mouse” advertising. Never under- reach of YouTube and SlideShare, and content. The comment section that estimate this, the most powerful form of discover the bookmarking, news, Q&A, follows each article should encourage advertising. In addition to inviting and specialty sites driving online conversation. And the RSS (really visitors to comment on articles, offer interactions. Identify where your simple syndication) feed you provide surveys, polls, user forums, and customers are, engage them there, and automatically delivers your stories to opportunities to ask questions and place the familiar buttons that allow readers who choose to subscribe. review your products and services. visitors to share all over your site. 13. TELL CUSTOMER STORIES. 14. PERFORM PAY PER CLICK TRICKS. 15. MAKE MOBILE MEANINGFUL. No one can weigh-in with more Remember, “A Field of Dreams” was Most websites are not optimized for credibility than your customer. So fiction. If you build it... promote it. The mobile devices. Big mistake. You can’t strive to deliver the kind of proof your real magic comes from pay-per-click afford to neglect the fast-growing prospects will respond to with programs such as Google AdWords. population of customers shopping for customer stories that showcase how Also, advertise on targeted sites your products and information on their your products and services deliver customers frequent. Locate smart phones and tablets. A large satisfaction. Avoid the trite and too- opportunities to syndicate your selection of services make it cheap good-to-be-true quotes. Develop content. And look for no-cost and easy to create and host a mobile stories that actually are true. opportunities to syndicate your stuff on version of your site. Doing so will sites that publish relevant content. create more traffic and a much greater user experience. A blog 16. DON’T KEEP THE GUESTS WAITING. You’re either or you’re out. Trash the flash. And think long and hard Social media. It’s not a trend. It’s your friend. about plating up any porky pixels or Like it. Follow it. Get into it. It’s simply not optional. wondrous wizardry that might load slowly or not at all. By the time your big fat page Your customers use it. Your competitors do too. loads, there will be no one there to If you’re not interested in joining the conversation, impress—or apologize to. you’re not as committed to making your online marketing work as you need to be.
  • 5. M G AKINCONNECTIONS. 17. KEEP YOUR EYES ON THE F. There’s this amazingly scientific, oft-cited study that unamazingly reveals users fix their eyes first and foremost in an F-shaped pattern on the page. At the risk of stating the obvious, use the F space wisely by showcasing a clean logo, the site’s navigation, contacts, shortcuts and whichever elements are most important for engaging your visitor. 18. TRUST PROFESSIONALS. There are a number of ways to decrease the cost and speed the development of Some scientists in Israel determined the Internet looks something like this. Isn’t it beautiful? your site. However, allowing amateurs to write and design it is not one of them. Unscientific and biased research by Feldman Creative reveals 3 of 4 sites are dreadfully dull. It’s downright dangerous. If you want your site to do its job, team up with seasoned pros and allow them to do theirs. 19. COUNT ON YOUR METRICS. 20. TEST AND COMPARE. 21. KEEP ON KEEPING ON. Your website is a business tool A/B testing, especially for your landing Is your site perfectly sharp? It’s not. designed to deliver results. As you pages, is a powerful method for It never will be. There’s no finish line in know, you can’t manage what you achieving better results. When you’re website development. It’s a process. don’t measure. Use analytical tools for able to compare and contrast different So keep measuring. Keep refining. pinpointing what is and isn’t producing approaches to copy and design, the Keep creating useful content. Keep visitors, leads and sales. Make task of refining your site becomes very making your site more valuable to your ongoing adjustments to perpetually simple and will have a significant effect customers and it’ll keep becoming produce more favorable results. on your conversion rates. more valuable for your business.
  • 6. PENCILS OUT, PLEASE. It’s time for a quick review of the “21 Pointers to Sharpen Your Website” presented here. Make a few notes. Give yourself some assignments. Get to work. And good luck. SITE-SHARPENING QUESTIONS YOUR ANSWERS HAVE YOU SURVEYED YOUR COMPETITOR’S SITES? DO YOU KNOW EXACTLY WHO WILL BE VISITING? HAVE YOU ESTABLISHED YOUR OBJECTIVES? HAVE YOU SELECTED A CMS? ARE YOU READY TO GO WITH SEO? IS YOUR NAVIGATION SIMPLE? Point your browser to FeldmanCreative.com for all IS IT CLEAR WHAT YOU WANT CUSTOMERS TO DO? your online marketing needs. ARE YOU CREATING MAGNETIC CONTENT? Owner Barry Feldman has been a copywriter and DOES THE COPY FOCUS ON YOUR CUSTOMER? creative director since 1988. A seasoned storyteller, Barry DOES YOUR SITE FEATURE A BLOG? will help you create an ultra- ARE YOU ASKING CUSTOMERS TO JOIN THE CONVERSATION? sticky website, deliver persuasive copy, execute IS YOUR SITE ALL SET FOR SOCIAL MEDIA? strategic content marketing, and offer pointers to sharpen HAVE YOU PUBLISHED CUSTOMER SUCCESS STORIES? your site, attract and engage WILL YOU BE USING PAY-PER-CLICK ADVERTISING? prospects, nurture relation- ships, generate sales, and DID YOU MAKE A MOBILE VERSION OF YOUR SITE? build loyal brand advocates. ARE YOU USING SLOW-LOADING STUFF? ARE THE MOST IMPORTANT ELEMENTS IN THE F-ZONE? DID YOU, OR WILL YOU, HIRE WEBSITE PROFESSIONALS? ARE YOU MEASURING AND ANALYZING? ARE YOU TESTING THIS AGAINST THAT? WILL YOU EXPAND YOUR SITE REGULARLY? 916.984.9988 | www.feldmancreative.com | Contact barry@feldmancreative.com