1. REDUCE, ELImINaTE,
waSTEfUL, REDUNDaNT TaSKS
ECM edition
Inside this issue...
Enterprise Content Management
What’s holding you back?
Who’s getting your confidential info?
Is your hardware certified secure?
A Customer’s Painful Past
How they saved both time & money

2. ECm How much time does it take to find files in your office?
Imagine not wasting another second hunting
for company documents. Enterprise Content
Management (ECM) technologies make the dream a reality,
putting the information employees need instantly at their
fingertips, anywhere, anytime. So, introduce the imagination
to new possibilities and consider this one finally attainable.
The fully integrated ECM suite, OnBase® allows an
establishment to capture, store, access and update all
corporate knowledge and permits authorized personnel,
local and abroad, to manage the repository using cross-
referencing features. Paper invoices, purchase orders, faxes and files can also be converted into electronic data
using scanner equipment and then introduced into the system. Blue Technologies combines ECM capabilities with
its passion for creating custom business solutions that let companies streamline workflow, cut costs and acquire
any hardware necessities simultaneously. After all, Blue has always understood a corporation’s desire to find
everything in one place.
Quick ROI reduces
printing, paper, travel
and physical storage
Consolidation of space expenses Point-and-click
documents, archives, workflow
e-mail, paper invoices, data automatically
records, images, and moves to where it’s
Excel or Word files in needed, saves time and
the same place increases efficiency
Easy compliance Benefits Improve customer
information stays secure, service
private clientele and
staffer numbers are keeps notes on partners
“blacked out,” unless and consumer feedback
otherwise specified is accessible to workforce
Data backed up
files are safe from
computer and
equipment malfunctions

3. PEaCE of mIND is what is REALLY being
SECURED
Protection of corporate information is
synonymous with protection of the business
itself. In this digital age; therefore, it is
imperative to assure investors, clients,
government and industry regulators and,
perhaps most importantly, yourself that the
company jewels are safe. Konica Minolta
products make complying with or surpassing
ISO 15408/Common Criteria, HIPAA and
other criterion simple and budget friendly.
Did you know?
1. Konica Minolta MFPs offer a standard feature
dubbed “secure printing,” which allows the user
requesting the print job to hold its contents in the
memory of the system until he or she walks to the
machine and authorizes its release entering a
The average U.S. office employee PIN/password.
uses 10,000 sheets of copy paper 2. Konica Minolta equipment is designed to prevent
every year... outsiders from accessing or interfering with
according to the Environmental fax data. Any communication via fax line uses
Protection Agency. Implementing only fax protocol without supporting any other
double-sided printing and faxing communication protocol and an attempted breach
tools helps curb paper dependency is read as an error and blocked.
and calls the issue to attention in
3. When handling confidential documents, Konica
a proactive manner.
Minolta machines rely on volatile RAM, meaning
data written into the RAM only remains until the
power is disconnect or information is printed.
CERTIFIED SECURE HARDWARE 4. After a specified time of inactivity, a bizhub can
be programmed to automatically reset, which
Can your hardware say that? requires the next person to key in a password
before use.

4. ThE DoCToR IS IN...
“An ounce of prevention is worth a
pound of cure.” - Ben Franklin
Symptoms: Symptoms:
Multiple levels Publicly
of signature held
approvals company
Lawsuits from
Delay in paying Lost Corporate
customers, vendors,
invoices paperwork e-mail
former employees
notifications
Documents Piles of paper Digital storage Over 50
stored off-site to process at capacity employees
Solution Workflow E-Mail Archive
Any company, (especially manufacturing, All organizations that want to protect their
Who insurance, healthcare and financial firms)
legal interest while decreasing e-mail
Benefits that wishes to empower decision-makers
with an accurate snapshot of productivity administration cost
OnBase® Workflow module relies on The software program stores all e-mail
user specified settings to route corporate correspondence, maintaining a long-term record of
Purpose documents, streamlining business company communication transmitted via Microsoft ®
operations Exchange or IBM Lotus Domino mediums
® ® ®
• Simple point-and-click configuration • Ability to search through e-mails & attachments
• Paper document can enter the system using keywords, phrases & metadata
Users • E-mail users do not need to be aware of its
via Internet or document imaging
Like implementation
• An increase in efficiency of business • Content-filter settings group e-mails based on
processes by 25-75% preselected definitions or subjects
OnBase® Workflow can actually prompt Single-instance storage ensures e-mail text
is retained only once, regardless of multiple
Favorite an employee to enter in needed
recipients or forwards. This not only reduces
Feature information and mechanically manage storage space requirements, but makes locating
data based on a keyword and perusing e-mails easy

5. SUCCESS SToRy Oatey Company OnBase ECM
The company, “had a general realization that we
®
needed to get rid of paper processes in order to
keeping moving forward with efficiency.”
Customer’s painful past left headquarters to manually enter
With more than 25,000 disconnected from less data. “OnBase®
orders to keep tabs processing operations, has been a huge time
on each month, Oatey which were more saver in retrieving
Company (Cleveland), lengthy, complicated documents,” said
a leading producer of and expensive than Wischmeier. “Our
plumbing technology necessary. Oatey business growth has
since 1916 with wanted to streamline its increased call volume, In the near future, the
manufacturing and shipping procedures to yet with OnBase®, our company plans to add
distribution facilities save time and money. CSRs spend less time invoices to its captured
located throughout retrieving information shipping documents
Solution implementation
the world, determined and more time with and connect the human
details
shipping expenditures our customers.” With resources, legal and
Oatey chose to partner shipping records
accounted for much of accounting departments
with Blue Technologies available immediately
its overhead cost. Pat to the database. “We
to attain a threefold after creation, customer
Wischmeier, assistant are just scratching the
goal: reduce total service agents can field surface of what we can
questions from both do with OnBase®,” said
internal personnel and Wischmeier. “I can’t think
clients much faster. All of anything we have
Oatey locations can wanted it to do that it
also access all key can’t.”
I
information promptly and
rely on cross-referencing
settings to link related In a
documents for additional nutshell...
convenience. “With
OnBase®, we have a
+ Greatly increased
total audit stream from processing rate for
order to shipping to shipments
invoicing,” reported + Eased audits with
shipping costs, connect Wischmeier. As a direct
Vice President and
all corporate sites and limited auditor access
Director of Information result of the solutions
provide customer service Blue put in place, the to OnBase® documents
Services explained
representatives with
the company, “had a
essential information.
cost of managing + Supports records
general realization that shipments has
To accomplish this, Blue management policies
we needed to get rid significantly decreased.
first created a central and legal regulations
of paper processes in Satisfaction and the
electronic repository for retained reports
order to keeping moving future
using OnBase® modules.
forward with efficiency.”
Blue also provided Oatey is already + Cut company
Logging shipping details
automatic bar code looking to expand its overhead costs
in paper files, scattered
indexing enabling users OnBase® capabilities.
across different offices

6. GET To KNow Director, Imaging Solutions Division
Due to our consultative selling approach, we have found more and more clients with
operational or business process issues that cannot be resolved by a single solution.
ECM and business process solutions dovetail perfectly into the Konica Minolta product
mix. Nano’s experience provides the exact leadership needed to understand the “big
picture” of our client’s needs.
-Beth Palamara, Director of Communications
Nano Zegarra
What do you enjoy most about your job? “The manufacturer is just that, a manufacturer. Its specialty
people—I have never seen individuals with such pride is creating software that works in a variety of
in the company they work for. Everyone at Blue wants environments. Blue’s specialty is understanding a
to be the best in the industry and strongly believes in customer’s needs, industry and infrastructure and then
our Commitment to Excellence. The working environment building a solution best suited to those particulars.
is distinguished by outstanding teamwork, with each We like to say that software manufacturers may not
person using his or her vast experience to motivate and be able to solve ALL your document management
educate fellow coworkers.” needs, but Blue can. Our ability to use software and
hardware from multiple producers gives us a toolbox
Why are you and your team uniquely qualified to
“
of unparalleled diversity and immensity.”
handle the needs of
clients? “Our division is
constructed both of sales
The reason customers decide to work with Blue is our “
specialists and technical Commitment to Excellence and what it means to a client:
support experts. Our access to a complete, custom-designed, business solution.
technical experts
collectively offer more than 25 years of programming What is the one piece of advice you give to first-
experience and 10 years of IT experience. I, time ECM software users? “Start by pinpointing
personally, have over 11 years of experience in a problem in its simplest form. Then implement
designing, supporting and managing ECM solutions and specifically formulated solutions to address it. Before
began my career at Hyland Software in 1998. There I tackling your next issue, divide and conquer. Measure
worked from the ground up to become the Manager of the results and celebrate success to inspire other
Direct Customer Support and also spent five years as departments to also use new technology. Remember,
Technical Services Manager.” change almost never fails because it’s embraced too
early, but because it’s often done too late.”
Why should potential customers partner with Blue
Technologies instead of working with a software Can a company make sure it pays for only the
manufacturer? “The reason customers decide to work modules/systems it needs and what is a popular
with Blue is our Commitment to Excellence and what it module today? “Yes, customers are not burdened with
means to costs or confusion of functionality they’ll never use. The
a client: module we believe is the best to take advantage of,
access to a because of its diversity and capabilities, is OnBase®
complete, Workflow. Many organizations are now looking to
custom- take their process improvement efforts to the next
designed, level. To achieve this, most need to automate what
business were once tedious manual steps, such as collecting
solution. A and routing documents, evaluating criteria and then
software putting it all in the sightline of decision makers.”

7. JUST ThE faCTS Keep detective work out of the job description
How many emails do you think a Want to be responsible
corporate manager reads and for preventing the
sends per day? emission of about 1.6
38 = Average number of emails sent/day million tons of greenhouse
93 = Average number of emails received/day gases into the air?
Go green with Blue! If offices
How much is one ton of paper worth? throughout America reduced their
It’s estimated each ton of recycled paper paper usage by 10%, it would be
saves 17 trees or 682.5 gallons of oil. comparable to removing 280,000
Keep that in mind during gas station fill-ups. cars from the roadways.
SaNTa GETS a hI-5
This past year, Blue celebrated the season with its tradition
of sponsoring, organizing and overseeing the Berea Children’s
Home holiday party, which typically attracts more than 300
attendees who enjoy food, raffles, piñata breaking and dancing,
along with a visit from Santa. Preparations were underway in
early December, with piles of presents accumulating underneath
the “Giving Tree,” a Christmas tree located in the lobby of Blue’s
headquarters. Every item, from bikes and toys to winter apparel, is distributed to less
fortunate children.
The holiday party provides an opportunity for Blue staffers to connect face to
face with those they support. Another annual event is the
Berea Children’s Home golf outing, at which Blue
donates more than $15,000 in direct sponsorship
and $5,000 for radio
advertisements.
Blue employees
have proudly
helped local
families enjoy
the holidays
since 1996 and
are thankful for the
opportunity.

8. Go GREEN with
Bene ts
✓ Maximize Company Resources
✓ Increase Operational Efficiency
✓ Cost Recovery Solutions
5885 Grant Avenue
Cleveland, Ohio 44105
✓ Eliminate Missing Paperwork 216.271.4800
✓ Customize Office Solutions
5701 Mayfair Road
North Canton, Ohio 44720
Features 330.499.9300
Content Management—ECM 530 Lakeview Plaza Blvd
◆ Instant secure Internet access to your documents Worthington, Ohio 44105
anytime anywhere
614.575.1999
◆ Integration with Microsoft® O ce Products and
Microsoft® Sharepoint
◆ Quickly and easily store large numbers of
documents/ les with related indexes
◆ Control and track document modi cations through
revisions and versions
◆ Integration with Microsoft® Outlook – store and
view documents directly from Outlook
Don’t miss out—Call today!
Printed on our Konica Minolta bizhub c6501 Call us for information on how your documents can look like this!