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By Team Members:-
                                      Members:-

                              1.    A Sindhuja (12PGP001)
                              2.    Arnab Roy (12PGP008)
                              3.    Bir Bahadur Singh (12PGP014)
                              4.    Komal Billu Kujur (12PGP021)
                              5.    Sathiyasundaram T (12PGP038)
9/29/2012   Indian Institute of Management Raipur             1
____                        __ABOUT THE SECTOR

• FMCG       Quick Turnover and relatively low cost
    (soaps , toothbrush, chocolate etc)


• Fourth Largest – US$ 13.1 billion


• Burgeoning population + middle class + rural class = huge market


• MNCs , Unorganized, Organized , Distribution Competition


• Inelastic demand for addictives (constant revenue – ITC )


9/29/2012                  Indian Institute of Management Raipur     2
____         __                                     PLAYERS




9/29/2012   Indian Institute of Management Raipur   AND MANY MORE….
                                                                 3
____                                         MARKET SCENARIO
            Others,
              2%
                                                                  Market Cap (in Rs.'000Crore)
                                              160
                      Tobacco,
                        15%                   140

                                              120

                                              100


                              Personal         80

 Food &                      Care, 20%         60
Beverages
                                               40
    ,
  53%                                          20
                        Househol                0
                            d
                        Care, 10%




                                                                         Market Cap (in Rs.'000Crore)


  Constituents Segmentation                                    Market Cap Distribution
9/29/2012                        Indian Institute of Management Raipur                                  4
__                                MAJOR PLAYERS
                                          Founded              1932
                                          Head Quarter         Mumbai
                                          Chairman             Harish Manwani
                                          CEO                  Nitin Pranjape
                                          Revenue              22,116 crores(2011-2012)
                                          Employees            16,500(2011)
                                          Parent               Unilever Plc (52%)
                                          company



     Founded        1837
     Head quarter   Cincinnati,USA
     Chairman       Robert A. McDonald
     CEO            Robert A. McDonald
     Revenue        $82.55 billion (2011-2012)
     Employees      129,000(2011)


9/29/2012                      Indian Institute of Management Raipur                      5
__                                 MAJOR PLAYERS

                         Founded                                   1867
                         Head quarter                              Vevey, Switzerland
                         Chairman                                  Peter Brabeck-Letmathe
                         CEO                                       Paul Bulcke
                         Revenue                                   CHF 83.64 billion
                         Employees                                 328,000



Founded        1910
Head Quarter   Kolkata
Chairman       Yogesh Chander Deveshwar
CEO            Yogesh Chander Deveshwar
Revenue        US$ 7 billion(2010)
Employees      29,000



 9/29/2012                 Indian Institute of Management Raipur                            6
__                                    MAJOR PLAYERS




            Founded              1884
            Head Quarter         Ghaziabad
            Chairman             Anand Burman
            CEO                  Sunil Duggal
            Revenue              US$ 1 billion
            Employees            3000




9/29/2012                  Indian Institute of Management Raipur   7
__                           COMPETITIVE PATTERN




    Generic
                Form
    Pizza
                Cakes              Industry                    Brand
    Burger
                Chips              Britannia                   Bourbon
    Home-
                Chocolates         Parle                       Milk Biscuits
    made food
                                   ITC                         Marie
                                                               Krack-Jack




                              BISCUITS
9/29/2012              Indian Institute of Management Raipur                   8
____                                            SWOT ANALYSIS

STRENGTH:-                                   OPPORTUNITY:-
1. Low Operation Cost.                       1. Vast untapped Rural Market.
2. Established Distribution                  2. Rising Income Level.
Network.                                     3. Export Potential
3. Presence of global players.


WEAKNESS:-                                   THREAT:-
1. Low intervention from                     1. Tax & Regulatory Structure.
technology.
                                             2. Illegal mimic of the label.
2. No entry barrier so
everyday a new product comes
into the market.
9/29/2012                Indian Institute of Management Raipur                9
____                                                               SWOT ANALYSIS
ANALYSIS          HUL                     ITC                   Nestle                 Dabur                   P&G
Strengths *Variety of product   *Strong & experienced     *Strong Brand.       *World’s largest        *Strong brand image
          *Distribution         management                *Ability to          Ayurvedic medicine      *Innovation &R&D
          Network               *Strong Brand             customise Product.   provider distribution   *Diversified product
          *Brand image          presence                  *R&D ability.        network                 portfolio
          *Quality              *Diversified products     *Strong operation    *Powerful brand         *Strong distribution
          management            *Excellent R&D facility   with diversified     ambassadors             network
          *Innovation and       *HR Pool                  revenues base        *Extensive supply       *Global operation
          R&D

Weakness *No big impact on      *Dependent on its         *Product recall    *Uneven Profitability     *No big impact in
         rural area             tobacco revenue           Hampering          across different          rural area
         *Competition from      *Hotel industry has not   Brand              Product lines.            *Dependence on
         its own brand          producing large market    and equity         *No direct company        wall-mart stores for
         (lux,Liril)            share                                        outlets.                  majority of its
         *No focus on upper                                                  *Various products         revenue
         class population                                                    under the same            *Over dependence
                                                                             product line              on mature market
                                                                             *People’s preference of   like USA and western
                                                                             allopathic over           countries
                                                                             Ayurveda.                 *Quality control
                                                                             *Low R&D work.            problem.
                                                                             *Lack of Marketing
                                                                             Strategy.
                                                                             *Online presence is
9/29/2012                                                                    low.
                                          Indian Institute of Management Raipur                                         10
____                                SWOT ANALYSIS (Contd…)
 ANALYSIS            HUL                      ITC                     Nestle                     Dabur                    P&G

Opportunity   *Huge market          *Tap rural market &       Transactional to a         *Huge Market.             *Acquisition
              *Increasing per       increase penetration in   “Nutrition & well          *Increasing per capita    &resultant value
              capita income         urban area                Being company”             Income.                   generation
              Social initiative     *Merger and               *Booming out focus of      *Growing demand of        *Growing Indian
              *Rural market still   acquisition to            home eating market         health supplements.       FMCG market
              untapped              strengthen the brand      *Focus on developing       *Rural Market still       *Expansion in
              *Westernisation of                              and emerging               untapped.                 developing
              life style                                      economies                  *Various other            markets
                                                                                         campaigns in the
                                                                                         support of Ayurveda.
                                                                                         Decrease in Taxation
Threats       *Emergence of         *Strict govt rule &       *Compliance issue          *Emergence of Other       *Emergence of
              other players         policies regarding        resulting in penalty       Players.                  other players
              *Tax and              cigarettes                payments                   *Youth’s attraction to    *Regulatory
              Regulatory            *Increasing               *Allegation of unethical   western life style.       environment
              structure             competition among         business activities        *Growth in Tobacco        *Global economic
              *Scepticism about     FMCG companies            *Macro economic            sector where Dabur is     condition
              MNCs                  *FDI in retail market     factors                    not present at all.       *Increase in the
              *Increasing cost of                                                        *Increasing Cost of Raw   cost of raw
              Raw materials                                                              Materials.                materials
                                                                                                                   *Over dependency
                                                                                                                   on technology
                                                                                                                   infrastructure
9/29/2012                                   Indian Institute of Management Raipur                                               11
____                                                         BCG ANALYSIS
 STATUS           HUL               ITC                  Nestle               Dabur               P&G
                                                                          Chayawanprash
                  Axe                                                                             Ariel
                                                                             Hajmola
CASH COW        Vaseline         Cigarettes             Ceralac                                   Vicks
                                                                              Amla
             petroleum jelly                                                                      Tide
                                                                              Vatika
                   Lux.
                                                                                                  Gillett
                 Sunsilk.
                                                                           Real fruit juice.     Pantene
              Fair & lovely.   Paperboards /
                                                      Nescafe             Active fruit juice.   Head and
  STAR            Ponds          packaging.
                                                    Maggi noodles         Dabur red tooth       shoulders
             Kissan ketchup.   Agri business.
                                                                                paste            Pamper
                Surf excel.
                                                                                                 Whisper
             Annapurna atta.
                                                         Milo
                                Automotive          Kitkat/Munch
                  Rin            Furniture           Maggi soup               Odomos
QUESTION
               Pepsodent         Financial          Neltle butter            Sanifresh            Olay
 MARK
                Domex             Tobacco              Nesvita              Oxylife facial
                                   Food             Nestle Maggi
                                                    Nestle butter

                                                          Nestea          Dabur gulabari
                 Wheel.
  DOG                          ITC infotech.            Milky bar         Burst fruit juice
                Sunlight.                                                                        Wella
 9/29/2012                                             Nestle crunch
                                  Indian Institute of Management Raipur   Dabur meswak.                   12
____                                                           SUCCESES

• Perfect stores
      – Improved availability & visibility
      – 16000 perfect stores in 130 towns
• Enhancing livelihoods
      – Project Shakti
• Colgate Bright smiles, Bright futures
      – Oral Health Educational Program
• ITC e-choupal
      – Metamarket setup
• Classmate notebooks
      – Re.1 donation

9/29/2012                  Indian Institute of Management Raipur          13
____                                                          FAILURES

• Moti soap
      – Power brand strategy of HUL
      – Decrease in premium soap market


• Pond’s toothpaste
      – Wrong selection of territory


• Binaca’s acquisition
      – No stress on promotion




9/29/2012                 Indian Institute of Management Raipur          14
____                                                        E-Commerce
Name         Status
                                                               The time for e-commerce
                                                               has not come in India
HUL                                                            especially for FMCG
                                                               market

P&G


NESTLE


DABUR                 urveda.com



ITC
 9/29/2012            Indian Institute of Management Raipur                        15
_                                  Marketing Techniques

• Societal marketing
      – HUL’s Asha Daan
• Ambush marketing
      – Dove’s promotion just before the launch of Pantene
• Viral marketing
      – Bingo’s Contest2win
• Green marketing
      – ITC Farm forestry
• Buzz marketing
      – Maggi guess the taste campaign.



9/29/2012                   Indian Institute of Management Raipur   16
_                              Consumer Behavior
• Planning Time
            » Very Short


• Buying Decision
            » Almost Instant


• Influencing Media
            » TV Commercial mostly


• Brand Loyalty
            » Not much
9/29/2012         Indian Institute of Management Raipur   17
_                                                       STP(Major Brands)
   Attributes       Lifebuoy(HUL)          Navy Cut (ITC)         Real (Dabur)           Tide (P&G)          Maggi (Nestle)
   Tagline      Healthy hoga             Made for each other    My Real Fruit        White hai to Tide     Taste bhi health
                Hindustan                                       Power                hai                   bhi
     USP        Lifebuoy provides        Priced at the deep     Fruit flavored       Provides good         Can be cooked and
                100% better protection   discount level         health drink         whitening and         prepared in 2
                from germs as                                                        fragrance at low      minutes
                compared to ordinary                                                 price
                soaps
  Segment       Personal Care – Soap,    Medium priced          For all people       People who have       People looking for
                Hand Sanitizer, Hand     cigarettes             seeking a healthy    fixed budget for      a healthy snack
                                                                fruit based drink
                Wash                                                                 household things      when hungry
                                                                for regular
                                                                occasions, parties   like detergents and
                                                                                     look for economical
                                                                                     options
   Target       All households, to       Adult as well as the   All age groups       Women ages 18 to      Young people and
                provide a 100% anti-     youth smokers. It      Lower, middle        54 years old,         children from
   Group        bacterial soap for
                                         extended beyond the
                                                                and upper class      middle classes        upper and middle
                                         SEC A
                complete protection                             people                                     class
                                       category to the SEC B
                                       as well
Positioning     Lifebuoy's goal is to  Combines smooth       A fruit juice made      Product which has     Tasty and healthy
                provide affordable and flavour with 'cool',  from real fruits        all the qualities     snack which can be
                accessible hygiene and unique packaging at a                         required from a       prepared in 2
                health solutions       price that is more                            detergent-quality,    minutes
                                       affordable for today                          fragrance and low
                                                                                     price
9/29/2012                                Indian Institute of Management Raipur                                            18
Product Life Cycle for LUX
                 soap
   Product Life Cycle (PLC) of any product
     generally      has four stages namely
     Introduction, growth, maturity and decline
     as shown in the figure below.




9/29/2012        Indian Institute of Management Raipur   19
Different stages of Product
              Life Cycle
Introduction stage: -
• Product branding and quality level is established.
• Pricing may be low to penetrate the market
• Distribution is selective until consumers show
  acceptance of the product
• Promotion is aimed at early adopters and potential
  customers about the product



9/29/2012         Indian Institute of Management Raipur   20
Different stages of Product
              Life Cycle
Growth stage: -
• Product quality is maintained
• Pricing is maintained as the firm enjoys increasing
  demand with little competition.
• Distribution channel is added as demand
  increases.
• Promotion is aimed at a broader audience



9/29/2012         Indian Institute of Management Raipur   21
Different stages of Product
              Life Cycle
Maturity stage: -
• Product features may be enhanced to differentiate
  the product from others.
• Pricing may be lower because of competition.
• Distribution becomes more intensive.
• Promotion emphasizes product differentiation.




9/29/2012         Indian Institute of Management Raipur   22
Different stages of Product
              Life Cycle
Decline stage: -
• Maintain the product possibly by adding some
  new features or finding some new uses.
• Harvest the product- reduce the costs and
  continue to offer it.
• Discontinuing the product and liquidating
  inventory or selling it to other firms who is willing
  to continue the product.


9/29/2012          Indian Institute of Management Raipur   23
Current scenario of Lux
Lux is currently in the decline stage of its life
  cycle The reasons for decline of Lux are
• Unilever products are in over 100 countries
  and as a result they are exposed to adverse
  currency fluctuations.
• Huge competition from other soap brands
• Due to the economic downturn in 2008-09
  people started looking for cheaper brands
  and sales of Lux declined.

9/29/2012         Indian Institute of Management Raipur   24
Product Life Cycle for Maggi
             Noodles
Introduction: -
• Launched in 1982 by Nestle India
• Created new category in packaged food
  market called instant noodles market




9/29/2012      Indian Institute of Management Raipur   25
Current scenario of Maggi
    Maggi is currently in the maturity stage of PLC and it is
     facing tough competition from other brands. Following
     measures need to be taken to prevent it from going down
     to decline stage of PLC

•    Change product image
•    Change product use
•    Change product positioning
•    Change product variants



9/29/2012              Indian Institute of Management Raipur    26
_                                                      New Products
            NESTLE                                           ITC




             HUL




9/29/2012            Indian Institute of Management Raipur         27
_                                                              Product Mix
                            PRODUCT MIX FOR DABUR


             SKIN CARE BABY CARE           Hair care                 Oral care    Health Care


                         Dabur
             Gulabari                    Dabur Vatika                               Dabur
                        Ayurvedic                                    Dabur Red
             SkinCare                     Shampoo                                Chyawanprash
                        Babycare
PRODUCT
  LINE
 LENGTH Herbal &
        Medicated                       Vatika Hair Oil               Babool      Dabur Honey
         Soaps


                                      Dabur Amla Hair
                                                                     Promise     Dabur Glucose
                                            Oil
                                         Dabur Anmo                   Meswak     Real Fruit Juice

 9/29/2012                   Indian Institute of Management Raipur                            28
_                                                                    Promotion Mix
                                     Personal            Sales                               Direct
                Advertising                                      Public Relation
                                      Selling          Promotion                            marketing


 ITC     Classmate - "Because             -                               Supporting CRY     Sunfeast –
         you are one of a kind"                         Discounts             (NGO)          Billboards

HUL          Surf Excel - "Daag     Pure it - Door      Lux - Gold         Lakme fashion Kissan Squeezo
               Achey Hain"         to Door selling        coins                week       – Billboards


Dabur                                                  Fem - Free
         Real Active - "Purani            -          Dabur gulabari Vatika business         Real active –
                Jeans"                                 with Fem          centre              Billboards


Nestle                              Nestle Pure          Maggi-                               Kitkat –
             Polo - "A mint with   Life drinking      "Discount on             Meri Maggi    Billboards
                  the hole"            water          lage packets"            Campaign
                                                                                             Pantene -
P&G      P&G -"Proud sponsor              -           Everyday Low             Sponsor of    Billboards
               of mom"                                   pricing                Olympics
 9/29/2012                             Indian Institute of Management Raipur                                29
Distribution Channel

                                   HUL
                      CARRYING AND FORWARDING AGENTS


                         REDISTRIBUTION STOCKIST

                               WHOLESALER


            RURAL RETAILER                              URBAN RETAILER


                               CUSTOMER




9/29/2012                    Indian Institute of Management Raipur       30
Marketing Plan For Ariel

Introduction: -
    Ariel was launched in 1991 by P&G India
    The Enzyme technology
    Smart Eyes technology
    Compact detergent technology
    Wide range of fragrances

Variants of Ariel:-
  Ariel Front-o-mat
   Ariel Fresh Clean
   Ariel Oxyblu
   Ariel Ultramatic
   Ariel Spring Clean

9/29/2012               Indian Institute of Management Raipur   31
Segmentation of detergent
           market in India

                                 Detergent powder
                                      Market




        Premium
                                    Mid-Priced                         Mass Market
Ariel Ultramatic, Spring
                               Surf Excel Blue, Tide,              Ghadi, Wheel, Sunlight,
 Clean, Surf Automatic,
                                 Stain Champion                            Nirma
      Quick wash




9/29/2012                  Indian Institute of Management Raipur                        32
SWOT Analysis of Ariel
               Strength
                                                           Opportunity
           1> P&G brand name
                                                     1> A big untapped rural
             2> 1st detergent to                             market
      introduce different fragrances
                                                   2> Rs. 5700 crore detergent
          3> The use of enzyme                               market
               technology

              Weakness
                                                                   Threat
            1> poor promotional                      1> Huge competition from
                strategy
                                                           other brands
       2> Low Advertisement recall
                                                      2> Spurious/counterfeit
                 value
                                                       products in rural area
       3> Improper pricing strategy
9/29/2012                  Indian Institute of Management Raipur                 33
Suggestions about new
               product launch
     Ariel Quick wash: For removing stains
    immediately

     Ariel Silk: For silk and delicate clothes

    Ariel Bar: For competing with Surf Excel bar, Rin
    bar etc.

     Ariel Smart: For woolen clothes and blazers
9/29/2012             Indian Institute of Management Raipur   34
Recommendations for market
      penetration
   Offering lucky draw coupons with a sure prize to be won
  inside the pack to attract customers

  Creating a strong distribution chain to reach the interior
  parts of India

   Offering higher incentives to distributors

   Roping in Yuvraj Singh and his mother for endorsement

     Penetrate to the mass market by introducing low price
     variant.
9/29/2012               Indian Institute of Management Raipur   35
References
•   http://www.wikipedia.com/
•   http://www.mbaskool.com/
•   http://www.hul.co.in/
•   http://www.scribd.com/
•   http://www.pg.com/en_IN/
•   http://www.nestle.in/
•   http://www.itcportal.com/
•   http://www.dabur.com/default.aspx
•   http://www.slideshare.net
•   http://articles.economictimes.indiatimes.com
•   http://www.itcgreenpapers.com/With_forestry__ITC_has_linked_CSR_to_biz___
    Financial_Express_182.aspx?NEWS




9/29/2012                  Indian Institute of Management Raipur            36
THANK
9/29/2012
             YOU
             Indian Institute of Management Raipur   37

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FMCG Industry

  • 1. By Team Members:- Members:- 1. A Sindhuja (12PGP001) 2. Arnab Roy (12PGP008) 3. Bir Bahadur Singh (12PGP014) 4. Komal Billu Kujur (12PGP021) 5. Sathiyasundaram T (12PGP038) 9/29/2012 Indian Institute of Management Raipur 1
  • 2. ____ __ABOUT THE SECTOR • FMCG Quick Turnover and relatively low cost (soaps , toothbrush, chocolate etc) • Fourth Largest – US$ 13.1 billion • Burgeoning population + middle class + rural class = huge market • MNCs , Unorganized, Organized , Distribution Competition • Inelastic demand for addictives (constant revenue – ITC ) 9/29/2012 Indian Institute of Management Raipur 2
  • 3. ____ __ PLAYERS 9/29/2012 Indian Institute of Management Raipur AND MANY MORE…. 3
  • 4. ____ MARKET SCENARIO Others, 2% Market Cap (in Rs.'000Crore) 160 Tobacco, 15% 140 120 100 Personal 80 Food & Care, 20% 60 Beverages 40 , 53% 20 Househol 0 d Care, 10% Market Cap (in Rs.'000Crore) Constituents Segmentation Market Cap Distribution 9/29/2012 Indian Institute of Management Raipur 4
  • 5. __ MAJOR PLAYERS Founded 1932 Head Quarter Mumbai Chairman Harish Manwani CEO Nitin Pranjape Revenue 22,116 crores(2011-2012) Employees 16,500(2011) Parent Unilever Plc (52%) company Founded 1837 Head quarter Cincinnati,USA Chairman Robert A. McDonald CEO Robert A. McDonald Revenue $82.55 billion (2011-2012) Employees 129,000(2011) 9/29/2012 Indian Institute of Management Raipur 5
  • 6. __ MAJOR PLAYERS Founded 1867 Head quarter Vevey, Switzerland Chairman Peter Brabeck-Letmathe CEO Paul Bulcke Revenue CHF 83.64 billion Employees 328,000 Founded 1910 Head Quarter Kolkata Chairman Yogesh Chander Deveshwar CEO Yogesh Chander Deveshwar Revenue US$ 7 billion(2010) Employees 29,000 9/29/2012 Indian Institute of Management Raipur 6
  • 7. __ MAJOR PLAYERS Founded 1884 Head Quarter Ghaziabad Chairman Anand Burman CEO Sunil Duggal Revenue US$ 1 billion Employees 3000 9/29/2012 Indian Institute of Management Raipur 7
  • 8. __ COMPETITIVE PATTERN Generic Form Pizza Cakes Industry Brand Burger Chips Britannia Bourbon Home- Chocolates Parle Milk Biscuits made food ITC Marie Krack-Jack BISCUITS 9/29/2012 Indian Institute of Management Raipur 8
  • 9. ____ SWOT ANALYSIS STRENGTH:- OPPORTUNITY:- 1. Low Operation Cost. 1. Vast untapped Rural Market. 2. Established Distribution 2. Rising Income Level. Network. 3. Export Potential 3. Presence of global players. WEAKNESS:- THREAT:- 1. Low intervention from 1. Tax & Regulatory Structure. technology. 2. Illegal mimic of the label. 2. No entry barrier so everyday a new product comes into the market. 9/29/2012 Indian Institute of Management Raipur 9
  • 10. ____ SWOT ANALYSIS ANALYSIS HUL ITC Nestle Dabur P&G Strengths *Variety of product *Strong & experienced *Strong Brand. *World’s largest *Strong brand image *Distribution management *Ability to Ayurvedic medicine *Innovation &R&D Network *Strong Brand customise Product. provider distribution *Diversified product *Brand image presence *R&D ability. network portfolio *Quality *Diversified products *Strong operation *Powerful brand *Strong distribution management *Excellent R&D facility with diversified ambassadors network *Innovation and *HR Pool revenues base *Extensive supply *Global operation R&D Weakness *No big impact on *Dependent on its *Product recall *Uneven Profitability *No big impact in rural area tobacco revenue Hampering across different rural area *Competition from *Hotel industry has not Brand Product lines. *Dependence on its own brand producing large market and equity *No direct company wall-mart stores for (lux,Liril) share outlets. majority of its *No focus on upper *Various products revenue class population under the same *Over dependence product line on mature market *People’s preference of like USA and western allopathic over countries Ayurveda. *Quality control *Low R&D work. problem. *Lack of Marketing Strategy. *Online presence is 9/29/2012 low. Indian Institute of Management Raipur 10
  • 11. ____ SWOT ANALYSIS (Contd…) ANALYSIS HUL ITC Nestle Dabur P&G Opportunity *Huge market *Tap rural market & Transactional to a *Huge Market. *Acquisition *Increasing per increase penetration in “Nutrition & well *Increasing per capita &resultant value capita income urban area Being company” Income. generation Social initiative *Merger and *Booming out focus of *Growing demand of *Growing Indian *Rural market still acquisition to home eating market health supplements. FMCG market untapped strengthen the brand *Focus on developing *Rural Market still *Expansion in *Westernisation of and emerging untapped. developing life style economies *Various other markets campaigns in the support of Ayurveda. Decrease in Taxation Threats *Emergence of *Strict govt rule & *Compliance issue *Emergence of Other *Emergence of other players policies regarding resulting in penalty Players. other players *Tax and cigarettes payments *Youth’s attraction to *Regulatory Regulatory *Increasing *Allegation of unethical western life style. environment structure competition among business activities *Growth in Tobacco *Global economic *Scepticism about FMCG companies *Macro economic sector where Dabur is condition MNCs *FDI in retail market factors not present at all. *Increase in the *Increasing cost of *Increasing Cost of Raw cost of raw Raw materials Materials. materials *Over dependency on technology infrastructure 9/29/2012 Indian Institute of Management Raipur 11
  • 12. ____ BCG ANALYSIS STATUS HUL ITC Nestle Dabur P&G Chayawanprash Axe Ariel Hajmola CASH COW Vaseline Cigarettes Ceralac Vicks Amla petroleum jelly Tide Vatika Lux. Gillett Sunsilk. Real fruit juice. Pantene Fair & lovely. Paperboards / Nescafe Active fruit juice. Head and STAR Ponds packaging. Maggi noodles Dabur red tooth shoulders Kissan ketchup. Agri business. paste Pamper Surf excel. Whisper Annapurna atta. Milo Automotive Kitkat/Munch Rin Furniture Maggi soup Odomos QUESTION Pepsodent Financial Neltle butter Sanifresh Olay MARK Domex Tobacco Nesvita Oxylife facial Food Nestle Maggi Nestle butter Nestea Dabur gulabari Wheel. DOG ITC infotech. Milky bar Burst fruit juice Sunlight. Wella 9/29/2012 Nestle crunch Indian Institute of Management Raipur Dabur meswak. 12
  • 13. ____ SUCCESES • Perfect stores – Improved availability & visibility – 16000 perfect stores in 130 towns • Enhancing livelihoods – Project Shakti • Colgate Bright smiles, Bright futures – Oral Health Educational Program • ITC e-choupal – Metamarket setup • Classmate notebooks – Re.1 donation 9/29/2012 Indian Institute of Management Raipur 13
  • 14. ____ FAILURES • Moti soap – Power brand strategy of HUL – Decrease in premium soap market • Pond’s toothpaste – Wrong selection of territory • Binaca’s acquisition – No stress on promotion 9/29/2012 Indian Institute of Management Raipur 14
  • 15. ____ E-Commerce Name Status The time for e-commerce has not come in India HUL especially for FMCG market P&G NESTLE DABUR urveda.com ITC 9/29/2012 Indian Institute of Management Raipur 15
  • 16. _ Marketing Techniques • Societal marketing – HUL’s Asha Daan • Ambush marketing – Dove’s promotion just before the launch of Pantene • Viral marketing – Bingo’s Contest2win • Green marketing – ITC Farm forestry • Buzz marketing – Maggi guess the taste campaign. 9/29/2012 Indian Institute of Management Raipur 16
  • 17. _ Consumer Behavior • Planning Time » Very Short • Buying Decision » Almost Instant • Influencing Media » TV Commercial mostly • Brand Loyalty » Not much 9/29/2012 Indian Institute of Management Raipur 17
  • 18. _ STP(Major Brands) Attributes Lifebuoy(HUL) Navy Cut (ITC) Real (Dabur) Tide (P&G) Maggi (Nestle) Tagline Healthy hoga Made for each other My Real Fruit White hai to Tide Taste bhi health Hindustan Power hai bhi USP Lifebuoy provides Priced at the deep Fruit flavored Provides good Can be cooked and 100% better protection discount level health drink whitening and prepared in 2 from germs as fragrance at low minutes compared to ordinary price soaps Segment Personal Care – Soap, Medium priced For all people People who have People looking for Hand Sanitizer, Hand cigarettes seeking a healthy fixed budget for a healthy snack fruit based drink Wash household things when hungry for regular occasions, parties like detergents and look for economical options Target All households, to Adult as well as the All age groups Women ages 18 to Young people and provide a 100% anti- youth smokers. It Lower, middle 54 years old, children from Group bacterial soap for extended beyond the and upper class middle classes upper and middle SEC A complete protection people class category to the SEC B as well Positioning Lifebuoy's goal is to Combines smooth A fruit juice made Product which has Tasty and healthy provide affordable and flavour with 'cool', from real fruits all the qualities snack which can be accessible hygiene and unique packaging at a required from a prepared in 2 health solutions price that is more detergent-quality, minutes affordable for today fragrance and low price 9/29/2012 Indian Institute of Management Raipur 18
  • 19. Product Life Cycle for LUX soap Product Life Cycle (PLC) of any product generally has four stages namely Introduction, growth, maturity and decline as shown in the figure below. 9/29/2012 Indian Institute of Management Raipur 19
  • 20. Different stages of Product Life Cycle Introduction stage: - • Product branding and quality level is established. • Pricing may be low to penetrate the market • Distribution is selective until consumers show acceptance of the product • Promotion is aimed at early adopters and potential customers about the product 9/29/2012 Indian Institute of Management Raipur 20
  • 21. Different stages of Product Life Cycle Growth stage: - • Product quality is maintained • Pricing is maintained as the firm enjoys increasing demand with little competition. • Distribution channel is added as demand increases. • Promotion is aimed at a broader audience 9/29/2012 Indian Institute of Management Raipur 21
  • 22. Different stages of Product Life Cycle Maturity stage: - • Product features may be enhanced to differentiate the product from others. • Pricing may be lower because of competition. • Distribution becomes more intensive. • Promotion emphasizes product differentiation. 9/29/2012 Indian Institute of Management Raipur 22
  • 23. Different stages of Product Life Cycle Decline stage: - • Maintain the product possibly by adding some new features or finding some new uses. • Harvest the product- reduce the costs and continue to offer it. • Discontinuing the product and liquidating inventory or selling it to other firms who is willing to continue the product. 9/29/2012 Indian Institute of Management Raipur 23
  • 24. Current scenario of Lux Lux is currently in the decline stage of its life cycle The reasons for decline of Lux are • Unilever products are in over 100 countries and as a result they are exposed to adverse currency fluctuations. • Huge competition from other soap brands • Due to the economic downturn in 2008-09 people started looking for cheaper brands and sales of Lux declined. 9/29/2012 Indian Institute of Management Raipur 24
  • 25. Product Life Cycle for Maggi Noodles Introduction: - • Launched in 1982 by Nestle India • Created new category in packaged food market called instant noodles market 9/29/2012 Indian Institute of Management Raipur 25
  • 26. Current scenario of Maggi Maggi is currently in the maturity stage of PLC and it is facing tough competition from other brands. Following measures need to be taken to prevent it from going down to decline stage of PLC • Change product image • Change product use • Change product positioning • Change product variants 9/29/2012 Indian Institute of Management Raipur 26
  • 27. _ New Products NESTLE ITC HUL 9/29/2012 Indian Institute of Management Raipur 27
  • 28. _ Product Mix PRODUCT MIX FOR DABUR SKIN CARE BABY CARE Hair care Oral care Health Care Dabur Gulabari Dabur Vatika Dabur Ayurvedic Dabur Red SkinCare Shampoo Chyawanprash Babycare PRODUCT LINE LENGTH Herbal & Medicated Vatika Hair Oil Babool Dabur Honey Soaps Dabur Amla Hair Promise Dabur Glucose Oil Dabur Anmo Meswak Real Fruit Juice 9/29/2012 Indian Institute of Management Raipur 28
  • 29. _ Promotion Mix Personal Sales Direct Advertising Public Relation Selling Promotion marketing ITC Classmate - "Because - Supporting CRY Sunfeast – you are one of a kind" Discounts (NGO) Billboards HUL Surf Excel - "Daag Pure it - Door Lux - Gold Lakme fashion Kissan Squeezo Achey Hain" to Door selling coins week – Billboards Dabur Fem - Free Real Active - "Purani - Dabur gulabari Vatika business Real active – Jeans" with Fem centre Billboards Nestle Nestle Pure Maggi- Kitkat – Polo - "A mint with Life drinking "Discount on Meri Maggi Billboards the hole" water lage packets" Campaign Pantene - P&G P&G -"Proud sponsor - Everyday Low Sponsor of Billboards of mom" pricing Olympics 9/29/2012 Indian Institute of Management Raipur 29
  • 30. Distribution Channel HUL CARRYING AND FORWARDING AGENTS REDISTRIBUTION STOCKIST WHOLESALER RURAL RETAILER URBAN RETAILER CUSTOMER 9/29/2012 Indian Institute of Management Raipur 30
  • 31. Marketing Plan For Ariel Introduction: - Ariel was launched in 1991 by P&G India The Enzyme technology Smart Eyes technology Compact detergent technology Wide range of fragrances Variants of Ariel:- Ariel Front-o-mat Ariel Fresh Clean Ariel Oxyblu Ariel Ultramatic Ariel Spring Clean 9/29/2012 Indian Institute of Management Raipur 31
  • 32. Segmentation of detergent market in India Detergent powder Market Premium Mid-Priced Mass Market Ariel Ultramatic, Spring Surf Excel Blue, Tide, Ghadi, Wheel, Sunlight, Clean, Surf Automatic, Stain Champion Nirma Quick wash 9/29/2012 Indian Institute of Management Raipur 32
  • 33. SWOT Analysis of Ariel Strength Opportunity 1> P&G brand name 1> A big untapped rural 2> 1st detergent to market introduce different fragrances 2> Rs. 5700 crore detergent 3> The use of enzyme market technology Weakness Threat 1> poor promotional 1> Huge competition from strategy other brands 2> Low Advertisement recall 2> Spurious/counterfeit value products in rural area 3> Improper pricing strategy 9/29/2012 Indian Institute of Management Raipur 33
  • 34. Suggestions about new product launch Ariel Quick wash: For removing stains immediately Ariel Silk: For silk and delicate clothes Ariel Bar: For competing with Surf Excel bar, Rin bar etc. Ariel Smart: For woolen clothes and blazers 9/29/2012 Indian Institute of Management Raipur 34
  • 35. Recommendations for market penetration Offering lucky draw coupons with a sure prize to be won inside the pack to attract customers Creating a strong distribution chain to reach the interior parts of India Offering higher incentives to distributors Roping in Yuvraj Singh and his mother for endorsement Penetrate to the mass market by introducing low price variant. 9/29/2012 Indian Institute of Management Raipur 35
  • 36. References • http://www.wikipedia.com/ • http://www.mbaskool.com/ • http://www.hul.co.in/ • http://www.scribd.com/ • http://www.pg.com/en_IN/ • http://www.nestle.in/ • http://www.itcportal.com/ • http://www.dabur.com/default.aspx • http://www.slideshare.net • http://articles.economictimes.indiatimes.com • http://www.itcgreenpapers.com/With_forestry__ITC_has_linked_CSR_to_biz___ Financial_Express_182.aspx?NEWS 9/29/2012 Indian Institute of Management Raipur 36
  • 37. THANK 9/29/2012 YOU Indian Institute of Management Raipur 37