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Improv
Your Marketing
Marketers are organised like a classical
orchestra in a jazz age
Jazz Secrets
Jazz Secret 1
Preparation not planning
“Planning is making decisions early
while preparing develops the ability to
make decisions as late as possible.”
Carl Stormer
Marketing Guru
Jazz Secret 2
Democratisation
If one team member misses a note...
it is an opportunity to create
something new.
“There is a way of playing safe…
and there is the way I like to play…
where you are going to take a chance
on making mistakes in order to create
something you haven’t created before”
Dave Brubeck
Jazz Secret 3
Agility
“Jazz is restless.
It won’t stay put and it never will.”
J.J. Johnson
Campaign
Planning

Brand
Story
Real Time
Marketing
RTM IS STORYTELLING
DRIVEN BY INSTANTANEOUS
INSIGHTS
What do people
care about now?

+

NARRATIVES
What do they want
to see, hear, read
or do now?

+

DELIVERY
Where and to
what will they be
most receptive?
Relevant
Switched On
Fast
90%

Speed is the top
expectation for
customer response

Source: The Self Serve Economy April 2013
55%

Facebook

55%

WITHIN 4 HOURS
Twitter

44%

Website

35%

Email
Source: The Self Serve Economy 2013
Multi-Screen Life
1. RTM Brand Content
2. RTM Brand Experiences
3. RTM Customer Response
1.
RTM
Brand
Content
78%

Consumers believe organisations
providing custom content are
interested in building good
relationships with their customers

61%

Consumers are more likely to buy
from a company that delivers
custom content

130%

People under 25 are 130% more
likely to believe branded content
makes a brand more appealing
Sources: Custom Content Council 2012
Walk a Mile Research 2013
Think
Multi-Dimensional
PAID

OWNED

EARNED
Think
like a Newsroom
Think
Disposable Content
Anchorman
Starbucks Come Together
Think
No Interruptions
The Rise
of Native
Advertising
High Quality
Non Interruptive
Content
In-Stream
Coca-Cola
Michael Kors
Maybelline
Think
Real Time Engagement
Dodge Durango
Dodge Durango
Chevy Game Time
SingTel’s #Need4GSpeed
Conversation
Trends
Ideal
Content Audience
Brand
Story
Interest
2.
RTM
Brand
Experiences
Source: Golin Harris 2013
Adobe Photoshop Live
Virgin Trains
REDOUTE Live Weather
3.
RTM
Customer
Response
Bodyform
Bodyform
Smart Car USA
Smart Car USA
Dodge Durango
Dodge Durango Response
83%

Marketers globally
are gearing up for
real time marketing

Source: Infograph Targeting Solutions 2013
Are
YOU
Ready?
Be
Agile
Be
Responsive
Be
Bebop
Prepared
join the conversation #bcmwhatnext
bcm.com.au
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twitter.com/bcmpartnership

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