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MARKETING BEYOND THE WEBSITE:
Best practices to build credibility
through multichannel distribution.
ANDREW MERANUS
Regional Vice President
PR Newswire
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
@asteven14
Andrew.Meranus@prnewswire.com
ANDREW MERANUS
Regional Vice President
PR Newswire
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
PR Newswire is the GLOBAL LEADER
in innovative communications and
marketing platforms, enabling
law firm communicators
to BUILD COMPANY CREDIBILITY with
their target audiences worldwide.
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
INFORMATION OVERLOAD
PROBLEM:
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
YOUR WEBSITE
Image source: http://sciencelakes.com
How will customers find you?
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
DISCOVERY VIA CONTENT
SOLUTION:
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
The value exchange
LAW FIRM
Currency = Content
AUDIENCE
Currency = Personal Info
Jane Smith
jane.smith@xyz.com
555-555-5555
CEO, XYZ Corp.
The firm continuously delivers
relevant content & establishes
its worth to the audience
The audience trusts the firm
enough to identify themselves &
grant permission for engagement
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
Content drives them all
OWNED
MEDIA
EARNED
MEDIA
PAID
MEDIA
SOCIAL + SEARCH + MOBILE
A brand pays to
place ad or content
in a channel to
drive conversation
forward.
Publicity gained
through influencer
promotion,
including shares,
likes & tweets.
Brand published
content to drive
earned media and
sustain buzz
around brand.
• Advertising
• Events
• Direct Marketing
• Press pickup
• Blog mention
• Social sharing
• Word of mouth
• Company blogs
• Company website
• Company social
accounts
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
YOUR WEBSITE
Image source: http://sciencelakes.com
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
Creating a Content Strategy
CREATE
QUALITY
CONTENT
POST
TO OWNED
CHANNELS
DISTRIBUTE
TO NEW
AUDIENCES
1 2 3
• Compelling
• Relevant
• Website & Blog
• Social Media
• Distribution
• Influencers
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
CREATE QUALITY CONTENT
1
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
There are
journalists &
bloggers being
followed by the
specific audiences
you want to reach.
Target these
influencers
to get your
content to their
audiences.
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
Be heard by new and
existing audiences following
these conversations
Establish
your expertise
Get noticed by influencers
looking for expert sources
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
Establish expert profiles for your attorneys on platforms
that can get them interviewed and quoted by relevant
journalists and bloggers.
EXPERT
Tax Law
EXPERT
Criminal Law
EXPERT
Immigration Law
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
Establishing trust as a thought leader
• Your firm’s content must
be highly-relevant and
compelling to your target
audience.
• Timely content with a
consistent push of new
content will ensure your
audience continues to
follow and trust you.
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
Map your content to the
client’s buying process
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
Looking for ideas of what content to create?
Start by listening
Client
FAQs
What questions do your
partners and associates
hear most often?
Incoming
Search Terms
What are the most
popular keywords &
phrases bringing
searchers to your site?
Social Media
Channels
• Twitter hashtags #
• LinkedIn groups
• Relevant blogs
• Anywhere your audience
is talking
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
Visual elements will increase views & engagement
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
Tips for Creating Online Videos
KEEP IT REAL. SHORT IS SWEET.
RECORD MORE
THAN YOU NEED.
ALIGN WITH YOUR
BRAND VOICE.
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
OWNED MEDIA CHANNELS
2
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
Your clients and potential clients are there,
so engage with them and establish your
counsel as the authorities on relevant topics.
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
1) Display social
media accounts
on homepage
2) Prominently
reference & link to
blogs on
homepage
3) Use Twitter &
other accounts to
drive blog traffic
4) Try to tweet at
least once a day
5) Post questions
on Facebook &
Twitter to
encourage
discussion
6) Be sure that
blogs focus on
specialty, niche
areas
7) Importance of
Linked In
company pages
8) Short, original
YouTube videos
focused on
problem solving
Key tips for
firms leveraging
social media
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
DISTRIBUTION
3
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
Posting Content to Owned Media
Reaches Your Known Audience
YOUR
EMAIL LISTS,
WEBSITE,
& SOCIAL
MEDIA
PRESENCE
Distribution Increases Awareness
& Grows Your Known Audience
Distribution Increases Awareness
& Grows Your Known Audience
Content
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
Distribution
Media
pick up
Major
media
Online
discoverability
benefits
“Art of Dairy”
May 3, 2013
Picked up
multiple times
RANK 13
Google search
of store name
WIRE
“World Vegetarian Day”
October 1, 2013
Not Picked up
RANK 35
(below the fold)
Google search
of store name
NO WIRE
Distribution vs. Owned Experiment
Large Grocery
Retail Chain
Source: 2013 survey by leading professional services firm.
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
PRNewswire.com
Blogs
PRN Widget
National
News Sites
Local News
Affiliate
Sites
Portals &
Databases
Trade News
Sites
Mobile App
Partnerships
Mobilized
Websites
Your
Website
MediaRoom
Video
Portals
Multimedia
Release
PRN Mobile
Site & App
High
Ranking
Search
Results
PR Newswire
for
Journalists
Media Outlet
News Feeds
“The Wire”
Twitter
SocialPost
Email
Microlists /
Media Lists
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
LINK DRIVES
TRAFFIC TO
COMPANY SITE
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
LINKS TO
BRANDED
CONTENT
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
LINK DRIVES TRAFFIC
TO BRANDED
MICROSITE
June 10, 2014 // CASE STUDY: Marketing Beyond the Website
ANDREW MERANUS @asteven14
Publish a steady
stream of content
Keep it relevant
& interesting
TRUST RELIABILITY DELIGHT
Adapted via: http://danspira.com/2011/09/10/make-room-for-follow-through/
Marketing Beyond the Website Best Practices to Build Credibility Through Multichannel Distribution  - BDI 6/10 Social Media Marketing Summit for Law Firms

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Marketing Beyond the Website Best Practices to Build Credibility Through Multichannel Distribution - BDI 6/10 Social Media Marketing Summit for Law Firms

  • 1. MARKETING BEYOND THE WEBSITE: Best practices to build credibility through multichannel distribution. ANDREW MERANUS Regional Vice President PR Newswire
  • 2. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 @asteven14 Andrew.Meranus@prnewswire.com ANDREW MERANUS Regional Vice President PR Newswire
  • 3. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 PR Newswire is the GLOBAL LEADER in innovative communications and marketing platforms, enabling law firm communicators to BUILD COMPANY CREDIBILITY with their target audiences worldwide.
  • 4. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14
  • 5. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14
  • 6. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 INFORMATION OVERLOAD PROBLEM:
  • 7. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 YOUR WEBSITE Image source: http://sciencelakes.com How will customers find you?
  • 8. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 DISCOVERY VIA CONTENT SOLUTION:
  • 9. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 The value exchange LAW FIRM Currency = Content AUDIENCE Currency = Personal Info Jane Smith jane.smith@xyz.com 555-555-5555 CEO, XYZ Corp. The firm continuously delivers relevant content & establishes its worth to the audience The audience trusts the firm enough to identify themselves & grant permission for engagement
  • 10. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 Content drives them all OWNED MEDIA EARNED MEDIA PAID MEDIA SOCIAL + SEARCH + MOBILE A brand pays to place ad or content in a channel to drive conversation forward. Publicity gained through influencer promotion, including shares, likes & tweets. Brand published content to drive earned media and sustain buzz around brand. • Advertising • Events • Direct Marketing • Press pickup • Blog mention • Social sharing • Word of mouth • Company blogs • Company website • Company social accounts
  • 11. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 YOUR WEBSITE Image source: http://sciencelakes.com
  • 12. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 Creating a Content Strategy CREATE QUALITY CONTENT POST TO OWNED CHANNELS DISTRIBUTE TO NEW AUDIENCES 1 2 3 • Compelling • Relevant • Website & Blog • Social Media • Distribution • Influencers
  • 13. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 CREATE QUALITY CONTENT 1
  • 14. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 There are journalists & bloggers being followed by the specific audiences you want to reach. Target these influencers to get your content to their audiences.
  • 15. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14
  • 16. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 Be heard by new and existing audiences following these conversations Establish your expertise Get noticed by influencers looking for expert sources
  • 17. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 Establish expert profiles for your attorneys on platforms that can get them interviewed and quoted by relevant journalists and bloggers. EXPERT Tax Law EXPERT Criminal Law EXPERT Immigration Law
  • 18. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 Establishing trust as a thought leader • Your firm’s content must be highly-relevant and compelling to your target audience. • Timely content with a consistent push of new content will ensure your audience continues to follow and trust you.
  • 19. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 Map your content to the client’s buying process
  • 20. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 Looking for ideas of what content to create? Start by listening Client FAQs What questions do your partners and associates hear most often? Incoming Search Terms What are the most popular keywords & phrases bringing searchers to your site? Social Media Channels • Twitter hashtags # • LinkedIn groups • Relevant blogs • Anywhere your audience is talking
  • 21. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 Visual elements will increase views & engagement
  • 22. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 Tips for Creating Online Videos KEEP IT REAL. SHORT IS SWEET. RECORD MORE THAN YOU NEED. ALIGN WITH YOUR BRAND VOICE.
  • 23. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 OWNED MEDIA CHANNELS 2
  • 24. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 Your clients and potential clients are there, so engage with them and establish your counsel as the authorities on relevant topics.
  • 25. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14
  • 26. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 1) Display social media accounts on homepage 2) Prominently reference & link to blogs on homepage 3) Use Twitter & other accounts to drive blog traffic 4) Try to tweet at least once a day 5) Post questions on Facebook & Twitter to encourage discussion 6) Be sure that blogs focus on specialty, niche areas 7) Importance of Linked In company pages 8) Short, original YouTube videos focused on problem solving Key tips for firms leveraging social media
  • 27. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 DISTRIBUTION 3
  • 28. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 Posting Content to Owned Media Reaches Your Known Audience YOUR EMAIL LISTS, WEBSITE, & SOCIAL MEDIA PRESENCE Distribution Increases Awareness & Grows Your Known Audience Distribution Increases Awareness & Grows Your Known Audience Content
  • 29. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 Distribution Media pick up Major media Online discoverability benefits “Art of Dairy” May 3, 2013 Picked up multiple times RANK 13 Google search of store name WIRE “World Vegetarian Day” October 1, 2013 Not Picked up RANK 35 (below the fold) Google search of store name NO WIRE Distribution vs. Owned Experiment Large Grocery Retail Chain Source: 2013 survey by leading professional services firm.
  • 30. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 PRNewswire.com Blogs PRN Widget National News Sites Local News Affiliate Sites Portals & Databases Trade News Sites Mobile App Partnerships Mobilized Websites Your Website MediaRoom Video Portals Multimedia Release PRN Mobile Site & App High Ranking Search Results PR Newswire for Journalists Media Outlet News Feeds “The Wire” Twitter SocialPost Email Microlists / Media Lists
  • 31. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 LINK DRIVES TRAFFIC TO COMPANY SITE
  • 32. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 LINKS TO BRANDED CONTENT
  • 33. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 LINK DRIVES TRAFFIC TO BRANDED MICROSITE
  • 34. June 10, 2014 // CASE STUDY: Marketing Beyond the Website ANDREW MERANUS @asteven14 Publish a steady stream of content Keep it relevant & interesting TRUST RELIABILITY DELIGHT Adapted via: http://danspira.com/2011/09/10/make-room-for-follow-through/