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Led by:
Arshi Ahmad-Aziz


Who will attend?
This seminar will be attended by
administrative professionals from
both the private and public
sector including:

Pas & Executive Secretaries
(to Chairmen, Presidents, CEOs,
COOs, CFOs, SVPs, VPs,
Managing Directors, GMs,
Directors, Managing Partners)
Executive Officers
Corporate Communication
Officers
Administrative Assistants
Training and HR Managers
HR Consultants
OD Specialists




                                    Wednesday, September 26, 2012
                                    9 AM to 5 PM
                                    Marriott Hotel, Karachi
                                    Pakistan
Facilitator:
Arshi Ahmad-Aziz
Ms Arshi Ahmad-Aziz is a reputed
training consultant in Pakistan. She
has been providing training and
consultancy since 1984, and has
conducted training programmes in
the UK, UAE, Bangladesh and
Pakistan.

She has had the privilege of working
with over 120 organisations, and has
trained over 25,500 people.

Arshi has worked with multinational, national and social
sector organisations. In these organisations, she has
conducted various human development programmes, with
an emphasis on communication and leadership. Her work
with these and other organisations has been at a variety of
hierarchical levels, from supervisors to secretaries to
senior management, and levels in between.

She has worked extensively with DSSP – the
Distinguished Secretaries Society of Pakistan, conducting
training programmes and leading seminars for them. Arshi
is also a trained relationship counsellor, who has trained
other counsellor's also.

Arshi believes in facilitative training methods, and the
whole person approach. She is founder and Lead Trainer
of ITC - The Institute of Training and Consultancy, whose
objective is to Maximise Human Potential.
The role of the professional secretary is changing, as they are increasingly viewed as professional
partners of their managers. They facilitate enabling them to meet their goals and organisational
targets. There can be no doubt that their position is key, with responsibility for the organisation of
their manager's office environment. This requires particular skills and understandings. The changing
role of the organisational secretary is a component of organisational development, as more
secretaries move away from the 'traditional' perception of the secretary towards management
functions. This seminar enables secretarial and administration staff to clarify for themselves, their
role in the organisation, whilst developing key skills to improve relationships and self-management.



CONTENT:                                                                                         We believe that:
This seminar is designed to be highly interactive, focussing on individual and group             Individuals have the right to maximise
exercises, and role plays. The seminar is designed to challenge the individual as part of        their potential
their growth and development process.                                                            Management processes must
                                                                                                 encompass human needs, desires
                                                                                                 and expectations
OBJECTIVES                                                                                       People are the key to the success of
                                                                                                 any organisation
This seminar will enable secretaries to:                                                         Learning is a continuous process
                                                                                                 Learning is active - not passive
«   Understand the role and qualities of a secretary
«   Understand the management function
«   Manage their time, their priorities and keep abreast of their managers time
                                                                                                 who should attend?
«   Enhance their rapport building and communication skills
                                                                                                 This seminar will be attended by
«   Pay attention to their career choices
                                                                                                 administrative professionals from
«   Work with people in a co-operative manner                                                    both the private and public sector
«   Project their personalities in all situations                                                including:
«   Organise and run their offices efficiently
                                                                                                 Pas & Executive Secretaries
COMPETENCIES:                                                                                    (to Chairmen, Presidents, CEOs,
                                                                                                 COOs, CFOs, SVPs, VPs, Managing
On completion of the training programme participants should:                                     Directors, GMs, Directors, Managing
                                                                                                 Partners)
                                                                                                 Executive Officers
«   Handle visitors and colleagues effectively
                                                                                                 Corporate Communication Officers
«   Work co-operatively with others                                                              Administrative Assistants
«   Understand fundamental concepts of management                                                Training and HR Managers
«   Understanding what's really expected of you                                                  HR Consultants
«   Communicate for result                                                                       OD Specialists
«   Develop a filing system suited to their needs
«   Break out of the 'secretary stereo type'
«   Communicate & listen with attention and focus
«   Improve efficiency through diary and tracking systems
«   Understand some principles of career development
«   Take a more proactive approach
«   Handle interruptions that sabotage productivity
«   Understand the boss and work in partnership with him/her

METHOD AND APPROACH
This seminar has been designed to encompass a number of training methods, including
                                                                                                       We guarantee
group discussion, film, role play, and some theory input. The seminar is highly interactive in
nature, and often positively challenging. It is designed to enable participants to come to
                                                                                                       results!
their own conclusions, assess their current work practices and distil from the learning
process those aspects which can impact on their working practices.
                                                                                                 If you're not happy, we're not happy.
The seminar facilitator will be present throughout the seminar to assist participants in         Go back to work and apply the new
developing and refining their ideas throughout all activities.                                   techniques you learned in our
                                                                                                 workshop. If you're not absolutely
                                                                                                 delighted with the results you
OUR PRINCIPLES AND TECHNIQUE                                                                     achieve, write to us right away. We'll
                                                                                                 issue you a refund or arrange for you
We have a pragmatic approach to training and consultancy, believing that the combination         to attend another BLINK® workshop
of management theory with the human element and actuality are paramount in achieving             without paying another penny. That's
success.                                                                                         our guarantee!
Workshop Investment

PKR                              Book your seat by
                                 September 20, 2012
12,500/-                         and Save PKR 1,500
Fee includes learning material, BLINK® certificate, lunch
refreshment breaks and business networking.




Registration & Payment Options:
First 20 persons will be accommodated on “first come
first served basis”.                                        Another great reason to attend—
A confirmation e-mail and invoice will be sent upon         BLINK produces and hosts B2B initiatives operating
receipt of your registration. Please note that full         internationally with on-the-ground presence in Pakistan. We
payment must be received prior to the event.                specialize in management, leadership, negotiation,
                                                            presentation, PA and secretarial, human resources,
Send your cheque in favor of “BLINK PR AGENCY”,             customer service, sales, train the trainer and personal
Refunds not allowed, however a substitute may               impact for the fortune 500 companies, small businesses,
attend.                                                     government agencies and not-for-profit organizations.

BLINK® reserve the right to alter the program.              In addition, our training is led by the country's best trainers
                                                            and inspirational speakers in their fields who are highly
                                                            engaging public speakers.
For registration only, please contact:
Beenish Haris (0333-3971135)                                Within the short span of time, BLINK has grown to become
                                                            the premier provider of business training in Karachi, Lahore,
Suite 9, 1st Floor, Al-Fiza Tower, Block-14,                Islamabad and Dubai.
Near Darul Sehat Hospital, Gulistan-e-Jauhar, Karachi
Tel: (021) 34012266
Cell: 0333-3971135, 0345-6277588                            Brought to you by BLINK— The Smart Choice® for
Email: blinktrainings@gmail.com                             people serious about success
URL: www.blink-international.com
                                                            Within a short span of time BLINK® became the nation's
                                                            leading training provider by maintaining our mission: To
                                                            provide high-class training tailored to our customers' needs.
                                                            Our workshop leaders are a select group of trainers at the
                                                            top of their profession - skilled trainers with a tremendous
                                                            depth of knowledge in their respective topic areas. Our
                                                            commitment to providing you with the highest-quality learning
                                                            experience possible has made BLINK the fastest-growing
                                                            training company in Pakistan. Attend this workshop and
                                                            experience for yourself the positive effect of powerful ideas,
                                                            skillfully presented.


                                                                                 Customized Training
                                                                                 Solutions...
                                                            We can deliver this workshop right to your company's door or
                                                            provide customized, you-pick-the-day training on any
                                                            program pertinent to your organization's training goals. Or let
                                                            our staff of professional trainers add sparkle to your next
                                                            corporate or association meeting with a stimulating keynote
                                                            speech designed just for you. Whether you have 3 or 300
                                                            people to train, BLINK is the answer.

                                                            For in-house training solutions and no-obligation quote,
                                                            please contact: Syed Haris Farooq call (0345-6277588) or
                                                            drop a line at haris@blink-international.com

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The Indispensable Assistant – A One-Day Seminar!

  • 1. Led by: Arshi Ahmad-Aziz Who will attend? This seminar will be attended by administrative professionals from both the private and public sector including: Pas & Executive Secretaries (to Chairmen, Presidents, CEOs, COOs, CFOs, SVPs, VPs, Managing Directors, GMs, Directors, Managing Partners) Executive Officers Corporate Communication Officers Administrative Assistants Training and HR Managers HR Consultants OD Specialists Wednesday, September 26, 2012 9 AM to 5 PM Marriott Hotel, Karachi Pakistan
  • 2. Facilitator: Arshi Ahmad-Aziz Ms Arshi Ahmad-Aziz is a reputed training consultant in Pakistan. She has been providing training and consultancy since 1984, and has conducted training programmes in the UK, UAE, Bangladesh and Pakistan. She has had the privilege of working with over 120 organisations, and has trained over 25,500 people. Arshi has worked with multinational, national and social sector organisations. In these organisations, she has conducted various human development programmes, with an emphasis on communication and leadership. Her work with these and other organisations has been at a variety of hierarchical levels, from supervisors to secretaries to senior management, and levels in between. She has worked extensively with DSSP – the Distinguished Secretaries Society of Pakistan, conducting training programmes and leading seminars for them. Arshi is also a trained relationship counsellor, who has trained other counsellor's also. Arshi believes in facilitative training methods, and the whole person approach. She is founder and Lead Trainer of ITC - The Institute of Training and Consultancy, whose objective is to Maximise Human Potential.
  • 3. The role of the professional secretary is changing, as they are increasingly viewed as professional partners of their managers. They facilitate enabling them to meet their goals and organisational targets. There can be no doubt that their position is key, with responsibility for the organisation of their manager's office environment. This requires particular skills and understandings. The changing role of the organisational secretary is a component of organisational development, as more secretaries move away from the 'traditional' perception of the secretary towards management functions. This seminar enables secretarial and administration staff to clarify for themselves, their role in the organisation, whilst developing key skills to improve relationships and self-management. CONTENT: We believe that: This seminar is designed to be highly interactive, focussing on individual and group Individuals have the right to maximise exercises, and role plays. The seminar is designed to challenge the individual as part of their potential their growth and development process. Management processes must encompass human needs, desires and expectations OBJECTIVES People are the key to the success of any organisation This seminar will enable secretaries to: Learning is a continuous process Learning is active - not passive « Understand the role and qualities of a secretary « Understand the management function « Manage their time, their priorities and keep abreast of their managers time who should attend? « Enhance their rapport building and communication skills This seminar will be attended by « Pay attention to their career choices administrative professionals from « Work with people in a co-operative manner both the private and public sector « Project their personalities in all situations including: « Organise and run their offices efficiently Pas & Executive Secretaries COMPETENCIES: (to Chairmen, Presidents, CEOs, COOs, CFOs, SVPs, VPs, Managing On completion of the training programme participants should: Directors, GMs, Directors, Managing Partners) Executive Officers « Handle visitors and colleagues effectively Corporate Communication Officers « Work co-operatively with others Administrative Assistants « Understand fundamental concepts of management Training and HR Managers « Understanding what's really expected of you HR Consultants « Communicate for result OD Specialists « Develop a filing system suited to their needs « Break out of the 'secretary stereo type' « Communicate & listen with attention and focus « Improve efficiency through diary and tracking systems « Understand some principles of career development « Take a more proactive approach « Handle interruptions that sabotage productivity « Understand the boss and work in partnership with him/her METHOD AND APPROACH This seminar has been designed to encompass a number of training methods, including We guarantee group discussion, film, role play, and some theory input. The seminar is highly interactive in nature, and often positively challenging. It is designed to enable participants to come to results! their own conclusions, assess their current work practices and distil from the learning process those aspects which can impact on their working practices. If you're not happy, we're not happy. The seminar facilitator will be present throughout the seminar to assist participants in Go back to work and apply the new developing and refining their ideas throughout all activities. techniques you learned in our workshop. If you're not absolutely delighted with the results you OUR PRINCIPLES AND TECHNIQUE achieve, write to us right away. We'll issue you a refund or arrange for you We have a pragmatic approach to training and consultancy, believing that the combination to attend another BLINK® workshop of management theory with the human element and actuality are paramount in achieving without paying another penny. That's success. our guarantee!
  • 4. Workshop Investment PKR Book your seat by September 20, 2012 12,500/- and Save PKR 1,500 Fee includes learning material, BLINK® certificate, lunch refreshment breaks and business networking. Registration & Payment Options: First 20 persons will be accommodated on “first come first served basis”. Another great reason to attend— A confirmation e-mail and invoice will be sent upon BLINK produces and hosts B2B initiatives operating receipt of your registration. Please note that full internationally with on-the-ground presence in Pakistan. We payment must be received prior to the event. specialize in management, leadership, negotiation, presentation, PA and secretarial, human resources, Send your cheque in favor of “BLINK PR AGENCY”, customer service, sales, train the trainer and personal Refunds not allowed, however a substitute may impact for the fortune 500 companies, small businesses, attend. government agencies and not-for-profit organizations. BLINK® reserve the right to alter the program. In addition, our training is led by the country's best trainers and inspirational speakers in their fields who are highly engaging public speakers. For registration only, please contact: Beenish Haris (0333-3971135) Within the short span of time, BLINK has grown to become the premier provider of business training in Karachi, Lahore, Suite 9, 1st Floor, Al-Fiza Tower, Block-14, Islamabad and Dubai. Near Darul Sehat Hospital, Gulistan-e-Jauhar, Karachi Tel: (021) 34012266 Cell: 0333-3971135, 0345-6277588 Brought to you by BLINK— The Smart Choice® for Email: blinktrainings@gmail.com people serious about success URL: www.blink-international.com Within a short span of time BLINK® became the nation's leading training provider by maintaining our mission: To provide high-class training tailored to our customers' needs. Our workshop leaders are a select group of trainers at the top of their profession - skilled trainers with a tremendous depth of knowledge in their respective topic areas. Our commitment to providing you with the highest-quality learning experience possible has made BLINK the fastest-growing training company in Pakistan. Attend this workshop and experience for yourself the positive effect of powerful ideas, skillfully presented. Customized Training Solutions... We can deliver this workshop right to your company's door or provide customized, you-pick-the-day training on any program pertinent to your organization's training goals. Or let our staff of professional trainers add sparkle to your next corporate or association meeting with a stimulating keynote speech designed just for you. Whether you have 3 or 300 people to train, BLINK is the answer. For in-house training solutions and no-obligation quote, please contact: Syed Haris Farooq call (0345-6277588) or drop a line at haris@blink-international.com