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Luxury Democracy –

BLXD , like the women it is aimed at , believes that Luxury is not about
ownership and flaunting expensive labels but about refinement and
appreciating perfection in design and quality. From this point of view
everyone who understands and loves the great legacy, design and
quality of iconic Luxury Brands , deserves to experience it.
BeLuxed is an online Luxury Service -It is a subscription based Luxury Fashion
Lending Service that offers it’s members an extended Luxury wardrobe through
leased access to some of the most iconic fashion Brands in the world.




 It is for people who are passionate about fashion and style and have an intense desire to
 experience the Legacy, Design Quality and Perfection of iconic Luxury Brands.

      •   It could be the answer , for people with luxury aspirations but not quite the wallet
          to match and/or
      •   It could be a great supplementary resource for people who do own luxury items
          but would like to try out /experience even more International brands and
          Designer Merchandise than they currently access
   The 2010 released CII-AT Kearney report says the India's
    luxury market, which is small compared to global
    standards, is likely to grow three times and touch $ 14.7
    billion by 2015 . There is a huge latent demand especially in
    tier-2 cities which has many new millionaires

   Most luxury brands still unwilling to move beyond the
    exclusive malls and hotels of Delhi and Mumbai, the game-
    changer in India for them may lie in another factoid in the
    Bain report: that luxury sales online are over-performing
    overall web sales, and will grow at 20% in 2010, to e4.2
    billion. In that segment, off-price sales account for 30% of
    online, versus 70% online purchases at full price.

   Men do most of the luxury in India, mostly cars and
    watches, very few women like to shop for international
    Luxury labels in India they prefer to shop while traveling
    abroad.

   For Luxury to really take hold, India needs more world-class
    retail spaces, more hi-profile events where women feel the
    need to wear great luxury brands and various formats
    need to be explored that allow women to get exposed to
    and get used to wearing Luxury brands with the least
    amount of risk

   Smaller items like wallets, perfumes and cosmetics are
    important and like it or not , ladder brands like Zara and
    Guess are important too.
   Trend 1: Luxury CRM Culture Dramatically Supersedes Operational CRM
   Trend 2: Focus on Brand Values and Service Values – Luxury Brand don’t need positioning as much as a
    clear and strong identity
   Trend 3: Luxury Purges its Out-of-Touch, Arrogant Staffs
   Trend 4:Man the Websites!
   Trend 5:Clienteling Goes from a Hobby to a Discipline
   Trend 6: Luxury Mobile Applications Come of Age
   Trend 7: Luxury Equips Sales Professionals with In-Store Mobile Devices




COMMON DENOMINATOR- Democratization of Luxury - out with the snobbish attitude,
Customer is in the driving seat, People want individual attention and good service,
Technology is a great enabler and differentiator that allows the brand to offer
Value-added services and build relationships




Wealth and Luxury Trends
2011 and Beyond – Luxury Institute
White paper
Primary Market Segment (Individuals)
   IT professionals –women (and later men) who earn salaries above 15 Lacs PA
   Top Business professionals in Retail , Travel and Hospitality
   Top executives of Small and Medium sided businesses
   Aspiring Models and Actresses



Secondary Market Segment (Non-individuals):
   Modeling agencies
   Ad/film production houses
   Event/PR agencies



Geographies
Bangalore
Indian Metros
Rich tier 2 cities (Ahmedabad , Pune, Chandigarh etc)
Services:
    One time Rentals through a one time contract           Online catalog and transactions
     online payment with pick up and drop , great for       Luxury Lease
     trying out the services                                  ›     Bags and Shoes
                                                              ›     Fashion Jewelry
                                                              ›     High-end Watches
    Membership option                                        ›     Cocktail Dresses
      Platinum - Refundable Deposit and rental               ›     Evening gowns
       charges , Multiple Items at a time, unlimited          ›     Business suits
       borrowings                                             ›     Outerwear
       Free (up to a limit) VAS like Drops and              Courier Pick-up and Drop
       Cleaning                                             Auctions
       Member privileges like Previews, book in             Pre-bookings & Previews
       advance and                                          Cleaning services for members
       Pre-Auction invitations to bid.
                                                            Store & Member-to-member Luxury Auctions
      Gold- No Deposit, Monthly advance-paid               Style community & social network
       fixed fee.
                                                            Stylist on call
       Selective access to Merchandise , One item
                                                            Member Luxury Listings & Classifieds
       at a time, Limited borrowings per month
       Paid VAS like Drops and Cleaning                     Virtual shoot planning & run-throughs for
                                                             photographers and publications
The primary sources of revenue are

• Rentals from Long term members- Platinum
• Membership Fees from Monthly members – Gold
• Rentals from Non-member (Virtual walk-ins) individuals or
  Institutional bulk rentals
• Final auctions (recovery)

Future sources of revenue

 Ads , business listings and classifieds
 Member to member auction commissions
 Paid value-added services to existing
  customers.
      Stylists
      Wardrobe planners & shopping advisors
      Weekly outfit planning sessions
      Personal shoppers
      Shopping tourism / events
Plan ROI for
       Quarterly                                                                                        Budgeting &
                                  Source               each item to
      merchandise                                                               Operations
                              Internationally          recover 150%                                     Forecasting
      mix planning
                                                       of investment
• Trend forecasting     • From multi-brand      • Cost of purchase +    • Logistics              • Revenue
• Planning                websites                lifetime              • Online                   management
• Ensure a healthy      • Directly from Brand     maintenance             merchandising &        • Cash flow
  mix of “classics”     • Liquidation           • Rental target per       cataloguing            • Accounting
  and “trend” items       websites                purchase              • Customer
                                                • Final Auction           outreach –
                                                  recovery per            Marketing ,
                                                  purchase                Promotions & CRM
                                                                        • Order processing &
                                                                          Delivery
                                                                        • Payments &
                                                                          collections
                                                                        • Inventory
                                                                          management &
                                                                          maintenance
   The basic logic-
   Every item on an average has a target of 150% ROI within a set timeframe
   (bags have more time, apparel has less time to recover costs and so on)

   This return on investment has to happen primarily through revenues from rentals + final auction/sale
   Additional revenue streams like Ads, commissions etc. will also contribute to cover overheads.

   The largest cost ( and asset) for BeLuxed is inventory which constitutes roughly 60% of our total cost.
   That is the nature of the business.
   Social Media Marketing – Blogger
    outreach, FB, LinkedIn, Twitter
   Website marketing – SEO/SEM, Listing,
    Banners and Ad words
   Press coverage/advertorials in Local dailies
    and Lifestyle magazines
   Radio interviews (non-paid)
   Introductory offers and Member get
    member promotions through targeted
    email campaigns and tie-ups with other
    brands
   Partnerships with Clubs/Spas/Travel and
    vacation websites/companies and Salons
    to have an mini events or events within
    event .
   Participation in Luxury/Fashion fairs/events.
   Institutional buyers (Modeling agencies, Ad
    film production houses) are targeted
    through sales appointments and Direct
    Mailers.
   Various options would compete for the share of wallet that belongs
    to “pleasure/self-indulgence spending”
   Indirect competition could be any of the following:
    ›   Purchase of “ladder brands” especially tempting sale season
    ›   Save up and buy smaller /last season's luxury brand items of luxury brands on sale
        on international website like “net-a-porter”, “The outnet” , “Ventee privee” , “Guild
        group, and many more
    ›   Vacations
    ›   Spa/beauty services
    ›   Purchase good quality Fakes?


 The above would be more important in the case of walk-ins and
  one-time borrowers
 Presumably members see value in the brand offering and would
  see the BeLuxed offering as unique and not to be compared with
  the above types of indirect competition.
   True International Luxury Labels
   Incredibly stylish and on trend merchandise – Classics with a modern edge
   Wide Range for specific occasions like Business events, Cocktails, Club party ,
    Day party , Vacations etc.
   Jewelry and watches also available
   Impeccable attention to hygiene and maintenance of goods
   Personalized enrolment and requirement gathering sessions
   You can vote for future additions to wardrobe
   Classy Service
   Amazing auctions to get great brands at dream prices
I can ideate,
                                                      inspire, strategize,
                                                        Design, create,
                                                       fire-up , problem
                                                        solve, hang on
Veena Srinath, SIMS 1999                              and get people to
Advertising & Marketing Professional                         believe
 http://www.linkedin.com/in/veenasrinath



 Aarti Saxena Deoskar, SIMS 1999                          I can analyze , fine
 Sales & Marketing with Multinational                      tune , calm-down,
                                                          negotiate, network
 Luxury Hotels                                               and manage
http://www.linkedin.com/pub/aarti-deoskar/b/b3b/a18           operations




                                                           I can sell , realize
 Pragati Seth Sharad, SIMS 1999                           plans, push people,
 Sales & BD for IT Services for Europe, India                network, make
                                                          contacts, leverage
http://in.linkedin.com/pub/pragati-seth/13/7a5/49
                                                           connections and
                                                          manage operations
BeLuxed wants to be the most admired and trusted Fashion
Borrowing Service Brand in India.
A service that stylish and intelligent women turn to, when they
want to access genuine Luxury fashion Brands and create
beautiful personal experiences with them, without blowing
up their hard earned cash on outright purchases.

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beLuxed the Luxury lending service idea

  • 1. Luxury Democracy – BLXD , like the women it is aimed at , believes that Luxury is not about ownership and flaunting expensive labels but about refinement and appreciating perfection in design and quality. From this point of view everyone who understands and loves the great legacy, design and quality of iconic Luxury Brands , deserves to experience it.
  • 2. BeLuxed is an online Luxury Service -It is a subscription based Luxury Fashion Lending Service that offers it’s members an extended Luxury wardrobe through leased access to some of the most iconic fashion Brands in the world. It is for people who are passionate about fashion and style and have an intense desire to experience the Legacy, Design Quality and Perfection of iconic Luxury Brands. • It could be the answer , for people with luxury aspirations but not quite the wallet to match and/or • It could be a great supplementary resource for people who do own luxury items but would like to try out /experience even more International brands and Designer Merchandise than they currently access
  • 3. The 2010 released CII-AT Kearney report says the India's luxury market, which is small compared to global standards, is likely to grow three times and touch $ 14.7 billion by 2015 . There is a huge latent demand especially in tier-2 cities which has many new millionaires  Most luxury brands still unwilling to move beyond the exclusive malls and hotels of Delhi and Mumbai, the game- changer in India for them may lie in another factoid in the Bain report: that luxury sales online are over-performing overall web sales, and will grow at 20% in 2010, to e4.2 billion. In that segment, off-price sales account for 30% of online, versus 70% online purchases at full price.  Men do most of the luxury in India, mostly cars and watches, very few women like to shop for international Luxury labels in India they prefer to shop while traveling abroad.  For Luxury to really take hold, India needs more world-class retail spaces, more hi-profile events where women feel the need to wear great luxury brands and various formats need to be explored that allow women to get exposed to and get used to wearing Luxury brands with the least amount of risk  Smaller items like wallets, perfumes and cosmetics are important and like it or not , ladder brands like Zara and Guess are important too.
  • 4. Trend 1: Luxury CRM Culture Dramatically Supersedes Operational CRM  Trend 2: Focus on Brand Values and Service Values – Luxury Brand don’t need positioning as much as a clear and strong identity  Trend 3: Luxury Purges its Out-of-Touch, Arrogant Staffs  Trend 4:Man the Websites!  Trend 5:Clienteling Goes from a Hobby to a Discipline  Trend 6: Luxury Mobile Applications Come of Age  Trend 7: Luxury Equips Sales Professionals with In-Store Mobile Devices COMMON DENOMINATOR- Democratization of Luxury - out with the snobbish attitude, Customer is in the driving seat, People want individual attention and good service, Technology is a great enabler and differentiator that allows the brand to offer Value-added services and build relationships Wealth and Luxury Trends 2011 and Beyond – Luxury Institute White paper
  • 5. Primary Market Segment (Individuals)  IT professionals –women (and later men) who earn salaries above 15 Lacs PA  Top Business professionals in Retail , Travel and Hospitality  Top executives of Small and Medium sided businesses  Aspiring Models and Actresses Secondary Market Segment (Non-individuals):  Modeling agencies  Ad/film production houses  Event/PR agencies Geographies Bangalore Indian Metros Rich tier 2 cities (Ahmedabad , Pune, Chandigarh etc)
  • 6. Services:  One time Rentals through a one time contract  Online catalog and transactions online payment with pick up and drop , great for  Luxury Lease trying out the services › Bags and Shoes › Fashion Jewelry › High-end Watches  Membership option › Cocktail Dresses  Platinum - Refundable Deposit and rental › Evening gowns charges , Multiple Items at a time, unlimited › Business suits borrowings › Outerwear Free (up to a limit) VAS like Drops and  Courier Pick-up and Drop Cleaning  Auctions Member privileges like Previews, book in  Pre-bookings & Previews advance and  Cleaning services for members Pre-Auction invitations to bid.  Store & Member-to-member Luxury Auctions  Gold- No Deposit, Monthly advance-paid  Style community & social network fixed fee.  Stylist on call Selective access to Merchandise , One item  Member Luxury Listings & Classifieds at a time, Limited borrowings per month Paid VAS like Drops and Cleaning  Virtual shoot planning & run-throughs for photographers and publications
  • 7. The primary sources of revenue are • Rentals from Long term members- Platinum • Membership Fees from Monthly members – Gold • Rentals from Non-member (Virtual walk-ins) individuals or Institutional bulk rentals • Final auctions (recovery) Future sources of revenue  Ads , business listings and classifieds  Member to member auction commissions  Paid value-added services to existing customers.  Stylists  Wardrobe planners & shopping advisors  Weekly outfit planning sessions  Personal shoppers  Shopping tourism / events
  • 8. Plan ROI for Quarterly Budgeting & Source each item to merchandise Operations Internationally recover 150% Forecasting mix planning of investment • Trend forecasting • From multi-brand • Cost of purchase + • Logistics • Revenue • Planning websites lifetime • Online management • Ensure a healthy • Directly from Brand maintenance merchandising & • Cash flow mix of “classics” • Liquidation • Rental target per cataloguing • Accounting and “trend” items websites purchase • Customer • Final Auction outreach – recovery per Marketing , purchase Promotions & CRM • Order processing & Delivery • Payments & collections • Inventory management & maintenance The basic logic- Every item on an average has a target of 150% ROI within a set timeframe (bags have more time, apparel has less time to recover costs and so on) This return on investment has to happen primarily through revenues from rentals + final auction/sale Additional revenue streams like Ads, commissions etc. will also contribute to cover overheads. The largest cost ( and asset) for BeLuxed is inventory which constitutes roughly 60% of our total cost. That is the nature of the business.
  • 9. Social Media Marketing – Blogger outreach, FB, LinkedIn, Twitter  Website marketing – SEO/SEM, Listing, Banners and Ad words  Press coverage/advertorials in Local dailies and Lifestyle magazines  Radio interviews (non-paid)  Introductory offers and Member get member promotions through targeted email campaigns and tie-ups with other brands  Partnerships with Clubs/Spas/Travel and vacation websites/companies and Salons to have an mini events or events within event .  Participation in Luxury/Fashion fairs/events.  Institutional buyers (Modeling agencies, Ad film production houses) are targeted through sales appointments and Direct Mailers.
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  • 11. Various options would compete for the share of wallet that belongs to “pleasure/self-indulgence spending”  Indirect competition could be any of the following: › Purchase of “ladder brands” especially tempting sale season › Save up and buy smaller /last season's luxury brand items of luxury brands on sale on international website like “net-a-porter”, “The outnet” , “Ventee privee” , “Guild group, and many more › Vacations › Spa/beauty services › Purchase good quality Fakes?  The above would be more important in the case of walk-ins and one-time borrowers  Presumably members see value in the brand offering and would see the BeLuxed offering as unique and not to be compared with the above types of indirect competition.
  • 12. True International Luxury Labels  Incredibly stylish and on trend merchandise – Classics with a modern edge  Wide Range for specific occasions like Business events, Cocktails, Club party , Day party , Vacations etc.  Jewelry and watches also available  Impeccable attention to hygiene and maintenance of goods  Personalized enrolment and requirement gathering sessions  You can vote for future additions to wardrobe  Classy Service  Amazing auctions to get great brands at dream prices
  • 13. I can ideate, inspire, strategize, Design, create, fire-up , problem solve, hang on Veena Srinath, SIMS 1999 and get people to Advertising & Marketing Professional believe http://www.linkedin.com/in/veenasrinath Aarti Saxena Deoskar, SIMS 1999 I can analyze , fine Sales & Marketing with Multinational tune , calm-down, negotiate, network Luxury Hotels and manage http://www.linkedin.com/pub/aarti-deoskar/b/b3b/a18 operations I can sell , realize Pragati Seth Sharad, SIMS 1999 plans, push people, Sales & BD for IT Services for Europe, India network, make contacts, leverage http://in.linkedin.com/pub/pragati-seth/13/7a5/49 connections and manage operations
  • 14. BeLuxed wants to be the most admired and trusted Fashion Borrowing Service Brand in India. A service that stylish and intelligent women turn to, when they want to access genuine Luxury fashion Brands and create beautiful personal experiences with them, without blowing up their hard earned cash on outright purchases.