Fullan outlines a model for managing change that focuses on strong moral purpose, learning, sharing, and understanding over an extended period of time. He advocates creating a culture of change by developing an organization's capacity to incorporate new ideas and practices continuously, both internally and externally. Knowledge sharing is important for strengthening an organization's ability to access and leverage all types of knowledge, both explicit and tacit. Developing collaborative cultures that encourage knowledge generation and sharing can help organizations improve.

1. Commitment (Internal & external) More good things happen; Fewer bad things happen Hope Moral Purpose Under-standing Change Coherence Making Knowledge Creation & Sharing Relationship Building Leaders Members Results Source: Michael Fullan, 2001 Energy Enthusiasm

3. How do you do it?

16. Adult Learning

21. Elements of Knowledge Exchange RESPONSIBILITY OPPORTUNITY RECEIVING KNOWLEDGE GIVING

24. Information and Knowledge