VidenDanmark og DEFF NI seminar 12.5.2010 om Informations- og videnkompetencer i opbrud. Peter Kastberg om Personal Knowledge Management

1. Peter Kastberg, Handelshøjskolen i Århus, Aarhus Universitet pk@asb.dk Personal Knowledge Management - med streg under personal

2. Agenda : bag om centrale begreber Vidensamfund Personligt Knowledge management – fra information til viden via læring (Kastberg et al. 2007) KM læring bibliotekstvidenskab Viden Videnkommunikation

3. PKM-modellen (efter Kastberg, Schreiber, Ditlevsen, Harbo, Lauridsen 2007)

4. Om vidensamfund “Vidensamfundetsaltoverskyggendeudfordringer – ogvilvedblive med at væresålænge, man talerom et vidensamfund – hvordan man kantransformerestadig mere ogstadig mere specialiseretvidentilinteraktioner for at dennevidenkanfåværdi (ud over sig selv). Ogdeternetopdennemetamorfosefra ‘viden’ via ‘interaktioner’ til ‘værdi’, dererforskningsinteresseog raison d’être for områdetvidenskommunikation.” “Vidensamfundetstregrundvilkårlyder: at detkanproducerestadig mere specialiseretviden at detkankommunikeredennespecialiseredeviden og at detkangøredetpå en sådanmåde, at den specialieredevidenkanbruges” (Kastberg 2007)

5. Om Viden I “Theaetetus” sigerSokrates: “Herein lies the difficulty which I can never solve to my satisfaction: What is knowledge?” “[…] knowledge might be defined as belief which is in agreement with the facts. The trouble is that no one knows what a belief is, no one knows what a fact is, and no one knows what sort of agreement between them would make a belief true.” (BetrandRussel 1923)

7. techne(færdigheder)

8. phronesis (etisk-praktisk viden)

9. sophia(visdom)

11. Information

13. Knowingwhy

14. Knowingwho

16. K (2)

18. Om kommunikation af viden Heinz von Förster (1973) taler om : ”udifferentieret kodning” „Man kann erst am Anschlussverhalten kontrollieren, ob man verstanden worden ist; man kann aber auch mit einiger Erfahrung seine Kommunikation vorher so einrichten, dass man erwarten kann, verstanden zu werden.“ (Luhmann 1984)

19. Om kommunikation af viden “Human communication as action Human communication is linear, with meaning sent or transferred from source to receiver Human communication as interaction Human communication occurs as the receiver of the message responds to the source through feedback. This interactive model views communication as a linear action-reaction sequence of events Human communication as transaction Human communication is simultaneously interactive. Meaning is created based on mutual, concurrent sharing of ideas and feelings. […]” (Beebe et al. 2004)

20. Transmission S O R Stimulus OrganismResponse

21. Interaktion E I T O Fb E = Environment I = Input T = Transformation O = Output Fb = Feedback (Goldhaber 1986)

22. Om kommunikation af viden “Human communication as action Human communication is linear, with meaning sent or transferred from source to receiver Human communication as interaction Human communication occurs as the receiver of the message responds to the source through feedback. This interactive model views communication as a linear action-reaction sequence of events Human communication as transaction Human communication is simultaneously interactive. Meaning is created based on mutual, concurrent sharing of ideas and feelings. […]” (Beebe et al. 2004)

23. Eksempel Sheis beingpushybecausehe is being passive (efter Bateson)

24. Eksempel (efter Bateson)

26. Videnkommunikation Miljøer, ihvilkeindividerkanblivestimulerettil at interagere med hinanden med detformål at overkommevidenasymmetrier og / eller Miljøer, ihvilkeindividerkanblivestimulerettil at interagere med videnressourcer med detformål at overkommevidenasymmetrier

27. Allegorier- der giver / skaber / ændrer mening Arena opposition kombattanter vinde / tabe Valutaen er ”styrke” Agora konvergens medspillere win-win / loose-loose Valutaen er ”kompromisser” (Kastberg forthcoming)

28. Videnkommunikation: hvorfor? Ændring / manipulation Handling Viden Adfærd Værdier

29. Videnskommunikation: hvordan?

30. Peter Kastberg, Handelshøjskolen i Århus, Aarhus Universitet pk@asb.dk Personal Knowledge Management - med streg under personal