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THE BRAND –BING
Winner of NMA Digital Effectiveness Awards 2011, Best B2B campaign

- Web search engine from Microsoft
- In Google-dominated market (!)
- Positioned as “decision engine”




                       © Mike Berry Associates 2010
Bling
<<Jay Z, Puff Daddy, Paris Hilton>>




                    © Mike Berry Associates 2011
THE BRAND –BING

SHOW OF HANDS PLEASE:
Who has used Bing?
Who is using Bing regularly?

What would make you change to Bing?


                     © Mike Berry Associates 2010
THE BRIEF
Microsoft wanted to raise awareness of Bing within large
  digital media agencies and show its true potential as an
  advertising platform (PPC)




                     © Mike Berry Associates 2011
THE BRIEF
Market is dominated massively by Google;
   Bing was even not „on the radar‟ of agency media planners;
Although Bing has several features that are „superior‟ to Google




                       © Mike Berry Associates 2011
OBJECTIVES
To entertain the audience while highlighting the
  commercial benefits of Bing, including…
  - Demonstrating its differentiating features
  - Stimulating the personal use of Bing among agency media
    professionals
  - Showcasing the use of MS Silverlight technology



                     © Mike Berry Associates 2011
THE CHALLENGE – Dave Harris, Wunderman




               © Mike Berry Associates 2011
THE SOLUTION
Direct emails got media people involved;

UK media agency staff were encouraged to register at
www.SearchBingWinBling.co.uk and answer weekly
questions over 2 months, for the chance to win some superb
„Bling‟
   - Over 7,400 employees from over 100 agencies were targeted


                      © Mike Berry Associates 2011
CREATIVE SOLUTION
So the starting point was to highlight key features of the
Bing search experience in a fun and engaging way

Microsoft created a “funny animal”
character: a pug dog named
Peaches

Brits love funny animals in
Advertising(?!)       © Mike Berry Associates 2010
IN THEIR OWN WORDS
OK BUT WHY A „PUG DOG‟?
VIDEO:
Dave Harris
Executive Creative Director,
Wunderman



                     © Mike Berry Associates 2011
THE SOLUTION
A QUIZ: “BLING IT”
Finding answers involved searching on Bing




                     © Mike Berry Associates 2011
THE SOLUTION
- The campaign site was the hub for people to see the
  progress of the competition
   - A league table/ leaderboard for agencies and individuals

- Microsoft Advertising‟s Twitter page placed clues on
  how to earn more Bling It points
   - For example setting your browser default to Bing(!?)


                       © Mike Berry Associates 2011
THE SOLUTION
PRIZES
Swarovski-crystallized netbooks and phones (= Bing Bling!)




                      © Mike Berry Associates 2011
CASE FILM




            © Mike Berry Associates 2011
RESULTS
The campaign received 49% click-through rate from the
  initial email (target was 35%)

39% of these signed up

Response rates to weekly email questions ranged from
  45% to 95%


                   © Mike Berry Associates 2011
RESULTS
3 times more people registered via referrals than by email
   invitations

Each participant visited the site 10 times and referred an
  average of 5 people

Overall, 50% were more likely to recommend Bing to their
  clients

                      © Mike Berry Associates 2010
RESULTS
8 weeks of fierce competition between 30 media groups




                    © Mike Berry Associates 2011
RESULTS
Campaign generated 693 product trials

Based on a budget of £60,000, this totalled £86.50 per trial




                       © Mike Berry Associates 2011
OPINION
“This competition was not only a great way to explore some
  less obvious features of Bing and their implications for
  agencies, but was also great fun!”
                    Stacy Oakley, Online Account Director at atom42




                       © Mike Berry Associates 2011
KEY LEARNINGS
-   Be relevant to and respect your target audience
-   Attitude, humour, Brits love funny animals in advertising
-   Competition, gamification
-   Educational element. Media agency people could use Bing
    knowledge in their day-to-day job (=real benefit in B2B)



                        © Mike Berry Associates 2011

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Bing bling it

  • 1. THE BRAND –BING Winner of NMA Digital Effectiveness Awards 2011, Best B2B campaign - Web search engine from Microsoft - In Google-dominated market (!) - Positioned as “decision engine” © Mike Berry Associates 2010
  • 2. Bling <<Jay Z, Puff Daddy, Paris Hilton>> © Mike Berry Associates 2011
  • 3. THE BRAND –BING SHOW OF HANDS PLEASE: Who has used Bing? Who is using Bing regularly? What would make you change to Bing? © Mike Berry Associates 2010
  • 4. THE BRIEF Microsoft wanted to raise awareness of Bing within large digital media agencies and show its true potential as an advertising platform (PPC) © Mike Berry Associates 2011
  • 5. THE BRIEF Market is dominated massively by Google; Bing was even not „on the radar‟ of agency media planners; Although Bing has several features that are „superior‟ to Google © Mike Berry Associates 2011
  • 6. OBJECTIVES To entertain the audience while highlighting the commercial benefits of Bing, including… - Demonstrating its differentiating features - Stimulating the personal use of Bing among agency media professionals - Showcasing the use of MS Silverlight technology © Mike Berry Associates 2011
  • 7. THE CHALLENGE – Dave Harris, Wunderman © Mike Berry Associates 2011
  • 8. THE SOLUTION Direct emails got media people involved; UK media agency staff were encouraged to register at www.SearchBingWinBling.co.uk and answer weekly questions over 2 months, for the chance to win some superb „Bling‟ - Over 7,400 employees from over 100 agencies were targeted © Mike Berry Associates 2011
  • 9. CREATIVE SOLUTION So the starting point was to highlight key features of the Bing search experience in a fun and engaging way Microsoft created a “funny animal” character: a pug dog named Peaches Brits love funny animals in Advertising(?!) © Mike Berry Associates 2010
  • 10. IN THEIR OWN WORDS OK BUT WHY A „PUG DOG‟? VIDEO: Dave Harris Executive Creative Director, Wunderman © Mike Berry Associates 2011
  • 11. THE SOLUTION A QUIZ: “BLING IT” Finding answers involved searching on Bing © Mike Berry Associates 2011
  • 12. THE SOLUTION - The campaign site was the hub for people to see the progress of the competition - A league table/ leaderboard for agencies and individuals - Microsoft Advertising‟s Twitter page placed clues on how to earn more Bling It points - For example setting your browser default to Bing(!?) © Mike Berry Associates 2011
  • 13. THE SOLUTION PRIZES Swarovski-crystallized netbooks and phones (= Bing Bling!) © Mike Berry Associates 2011
  • 14. CASE FILM © Mike Berry Associates 2011
  • 15. RESULTS The campaign received 49% click-through rate from the initial email (target was 35%) 39% of these signed up Response rates to weekly email questions ranged from 45% to 95% © Mike Berry Associates 2011
  • 16. RESULTS 3 times more people registered via referrals than by email invitations Each participant visited the site 10 times and referred an average of 5 people Overall, 50% were more likely to recommend Bing to their clients © Mike Berry Associates 2010
  • 17. RESULTS 8 weeks of fierce competition between 30 media groups © Mike Berry Associates 2011
  • 18. RESULTS Campaign generated 693 product trials Based on a budget of £60,000, this totalled £86.50 per trial © Mike Berry Associates 2011
  • 19. OPINION “This competition was not only a great way to explore some less obvious features of Bing and their implications for agencies, but was also great fun!” Stacy Oakley, Online Account Director at atom42 © Mike Berry Associates 2011
  • 20. KEY LEARNINGS - Be relevant to and respect your target audience - Attitude, humour, Brits love funny animals in advertising - Competition, gamification - Educational element. Media agency people could use Bing knowledge in their day-to-day job (=real benefit in B2B) © Mike Berry Associates 2011