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Free tools for social media
Research and
measurement
Beth Granter
May 2013
@bethgranter
brilliantnoise.com
Hello! I’m Beth
Granter.
I’m a digital
consultant at
Brilliant Noise
Brands
I have
worked
with
- Useful for pitch research, and to validate plans
- Good when budgets are low
- Good in addition to paid tools
Why free tools?
- Tools I use for research
- Tools I use for measurement
- What and how, not so much why
I’m going to talk about my toolbox
Tools for research
- To discover:
- who is talking about a topic -
influencer mapping
- what is being said
- what vocabulary is being used
- when and where relevant
conversations happen
Tools for measurement
- To baseline, assess current amount of
buzz
- To track changes
- Specific to platform vs all public
online content
- Pages from the UK
- Blogs > Homepages
Google’s search filters
- Pages from the UK
- Discussions > Recency
Google’s search filters
- Check timing & popularity of
terms
- Competitor analysis
- Regional interest
- Folksonomy (what words
people really use)
Google trends
- Within Google Display
network...
- What sites does your target
audience visit?
- How likely is your audience to
visit a particular site vs
average for that region? e.g.
YouTube
- What % of your audience is
reached by each site?
Google ad planner
- Find top tweets and links
- Include advanced boolean
queries (search terms)
Topsy
- Find ‘experts’ based on how
much they tweet about a topic
Topsy
- Measure volume of followers
over time
- Up to three months history
free
- Paid options to export data &
track ongoing
Topsy
- Measure estimated reach of
past 50 tweets matching
search term
- Additional volume available on
paid accounts
- Top contributors
- Timeline of tweet volume
- Most retweeted tweets
- Download XLS or PDF
Tweetreach
Twittercounter
- Measure volume of
followers over time
- Up to three months history
free
- Paid options to export data
& track ongoing
Cadmus
- What is trending within your
network - amongst people
you follow
- What is trending within a
target influencer Twitter list
Tweriod
- When do your followers
tweet?
- When do you get the most
@replies?
Followerwonk
About your followers or those you
follow:
- Location
- Follower count
- Account ages
- Recencies of tweets
- Total tweets
- Languages
- % retweets within tweets
- @mentions outbound
Followerwonk
About your followers or those
you follow:
- Authority
- Gender
- Most active hours
- bio wordcloud
Twiangulate
- Twitter user search by
complex boolean query
(keywords) including
regional limit
- Search within a particular
users’ followers, list, mutual
followers
- Sort results by followers
- Export list of Twitter
usernames
- Visualise results as network
map
Tweetstats
- When did you tweet? By
month, day and time.
- Who do you @mention the
most?
- Who do you retweet the
most?
- Word cloud of your tweets
Facebook insights
- measure:
- contact aquisition (total
fans)
- reach
- engagement
(interactions)
- audience insight
(demographics)
- traffic sources
- export data to CSV
Web rank Chrome
toolbar
- Google Page Rank
- Alexa stats
- Inbound links
Word count chrome
plugin
- Count characters of
selected text
- Great when drafting
tweets within web email
Google Analytics
- Traffic sources > Social
Keeping track of blogger outreach
- Google docs
- Name, subject, site URL
- Twitter URL, Facebook URL
- Google Page Rank
- Inbound Links
- Alexa % UK traffic
- UK daily unique visitors
- Twitter followers
- Facebook fans
- Notes
- Date contacted
- Date responded
- Response URL
- Address
- Email
Keeping track of
metrics
- audience size
- reach
- engagement
- advocacy
- What are YOUR
objectives?
- Use the customer decision
journey to define these
Thanks!
Links to these tools and more at
http://delicious.com/bethgranter/tools
@bethgranter
brilliantnoise.com
© 2013 Brilliant Noise
All rights reserved

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Free tools for social media research and measurement

  • 1. Free tools for social media Research and measurement Beth Granter May 2013 @bethgranter brilliantnoise.com
  • 2. Hello! I’m Beth Granter. I’m a digital consultant at Brilliant Noise
  • 4. - Useful for pitch research, and to validate plans - Good when budgets are low - Good in addition to paid tools Why free tools?
  • 5. - Tools I use for research - Tools I use for measurement - What and how, not so much why I’m going to talk about my toolbox
  • 6. Tools for research - To discover: - who is talking about a topic - influencer mapping - what is being said - what vocabulary is being used - when and where relevant conversations happen
  • 7. Tools for measurement - To baseline, assess current amount of buzz - To track changes - Specific to platform vs all public online content
  • 8. - Pages from the UK - Blogs > Homepages Google’s search filters
  • 9. - Pages from the UK - Discussions > Recency Google’s search filters
  • 10. - Check timing & popularity of terms - Competitor analysis - Regional interest - Folksonomy (what words people really use) Google trends
  • 11. - Within Google Display network... - What sites does your target audience visit? - How likely is your audience to visit a particular site vs average for that region? e.g. YouTube - What % of your audience is reached by each site? Google ad planner
  • 12. - Find top tweets and links - Include advanced boolean queries (search terms) Topsy
  • 13. - Find ‘experts’ based on how much they tweet about a topic Topsy
  • 14. - Measure volume of followers over time - Up to three months history free - Paid options to export data & track ongoing Topsy
  • 15. - Measure estimated reach of past 50 tweets matching search term - Additional volume available on paid accounts - Top contributors - Timeline of tweet volume - Most retweeted tweets - Download XLS or PDF Tweetreach
  • 16. Twittercounter - Measure volume of followers over time - Up to three months history free - Paid options to export data & track ongoing
  • 17. Cadmus - What is trending within your network - amongst people you follow - What is trending within a target influencer Twitter list
  • 18. Tweriod - When do your followers tweet? - When do you get the most @replies?
  • 19. Followerwonk About your followers or those you follow: - Location - Follower count - Account ages - Recencies of tweets - Total tweets - Languages - % retweets within tweets - @mentions outbound
  • 20. Followerwonk About your followers or those you follow: - Authority - Gender - Most active hours - bio wordcloud
  • 21. Twiangulate - Twitter user search by complex boolean query (keywords) including regional limit - Search within a particular users’ followers, list, mutual followers - Sort results by followers - Export list of Twitter usernames - Visualise results as network map
  • 22. Tweetstats - When did you tweet? By month, day and time. - Who do you @mention the most? - Who do you retweet the most? - Word cloud of your tweets
  • 23. Facebook insights - measure: - contact aquisition (total fans) - reach - engagement (interactions) - audience insight (demographics) - traffic sources - export data to CSV
  • 24. Web rank Chrome toolbar - Google Page Rank - Alexa stats - Inbound links
  • 25. Word count chrome plugin - Count characters of selected text - Great when drafting tweets within web email
  • 26. Google Analytics - Traffic sources > Social
  • 27. Keeping track of blogger outreach - Google docs - Name, subject, site URL - Twitter URL, Facebook URL - Google Page Rank - Inbound Links - Alexa % UK traffic - UK daily unique visitors - Twitter followers - Facebook fans - Notes - Date contacted - Date responded - Response URL - Address - Email
  • 28. Keeping track of metrics - audience size - reach - engagement - advocacy - What are YOUR objectives? - Use the customer decision journey to define these
  • 29. Thanks! Links to these tools and more at http://delicious.com/bethgranter/tools @bethgranter brilliantnoise.com © 2013 Brilliant Noise All rights reserved