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TOYOTA MOTOR
CORPORATION




   International Logistics
Szkoła Główna Handlowa 2012
   Introduction
   Business Model
   Key Technologies
   Logistics
   Supply Chain
   Summary
   First car Toyota AA was created in 1936
   Founded by Kiichiro Toyoda in 1937
   Toyota Motor Sales Co., Ltd. is established in 1950
   Toyota Motor Manufacturing, USA, Inc. begins
    production in 1988
   Includes Toyota , Lexus, Daihatsu and Hino Motors
Quick facts

•   In 2010 Toyota employed over 300,000
    people worldwide
•   The largest automotive manufacturer
•   11th largest company by revenue
•   200 million vehicles manufactured
•   Toyota spends 1$ million every hour for
    R&D
•   Toyota does business in more than 170
    countries globally
•   Toyota Motor Corporation ranked 3
     on Forbes magazine’s Global 2000
Business
model

The “Toyota Way” incorporates the Toyota Production System (TPS).
The main objectives of the TPS are to design out overburden (muri) and
inconsistency (mura), and to eliminate waste (muda). The basic principles are:

-Just In Time (JIT)

The phrase originated at Toyota and originally described how material should be
processed and moved in order to arrive "Just In Time" for the next operation.
Objectivel: produce whatever necessary, whenever necessary, the necessary
quantity

-Lean manufacturing (Lean)

The concept of preserving value with less work. This production practice
considers the expenditure of resources for any goal other than the creation of
value for the end customer to be wasteful, and thus a target for elimination.
The Toyota
Production System

 7 kinds of Muda (waste)             Respect - understand each other and build
  over production (largest waste)   mutual trust.
  time on hand (waiting)
  transportation                    Teamwork - stimulate personal growth and
  processing itself                 improve team performance.
  stock at hand
  movement
  making defective products          Poka yoke - processes designed to prevent
                                      human errors, baka yoke or "idiot-proofing"

                    Principles of continuous improvement
 Kaizen - we improve our business operations continuously, always driving for
 innovation and evolution.
 Genchi Genbutsu - go to the source to find the facts to make correct decisions,
 "go and see"
“4P” model
of the Toyota Way



                                    •Continual organizational Learning through Kaizen
                                    • Go see for yourself to thoroughly Understand the Situation
                Problem
                                      (Genchi Genbutsu )
                 Solving            • Make decisions slowly by Consensus, thoroughly considering all options;
               (Continuous             Implement Rapidly
          Improvement & Learning)

                                           • Grow Leaders who live the Philosophy
           People & Partners               • Respect, develop, and challenge your People and Teams
            (Respect, Challenge            • Respect, challenge and help your Suppliers
               & Grow Them)
                                                        •Create process “flow” to surface problems
                                                        • Use pull systems to avoid over production
                                                        • Level out the workload (Heijunka)
                 Process                                • Stop when there is a quality problem (Jidoka)
             (Eliminate Waste)                          • Standardize tasks for continuous improvement
                                                        • Use Visual Control so no problems are hidden
                                                        • Use only reliable, thoroughly tested technology.
                                                             •Base management decisions on a Long-term
               Philosophy                                     philosophy, even at the expense of short-term
            (Long-Term Thinking)                              financial goals
Inbound
Logistics


  Toyota establishes a partnership with a limited number of 3PLs

  Toyota’s inbound logistics operation is described as a logistics network.

   Entities: Suppliers – Cross-docks – Toyota’s plants

                                   Milk routes

   The route plan it is done once a month.
   It is necessary to know the location of the entities and the number of
    packages/containers.
   Road routes and distances between all potential destinations are
    considered.
Outbound
Logistics


 Also known as product distribution, because the function of outbound
 logistics is to distribute the finished products from the OEM plants to the
 retailers


                                                               Transport to
    Vehicles at                       Final quality             dealers by
  marshaling yard                      assurance              railroads and
                                                                   trucks


                    Accessories                               Transport to
                    installation                             dealers directly
                                                               by trucks
Kanban
Kanban is a scheduling system for lean and JIT production. It is not an
inventory control system; it is a scheduling system that helps determine
what to produce, when to produce it, and how much to produce.

                               Kanban rules
1.Do not send defective products to the subsequent process
2.The subsequent process comes to withdraw only what is needed
3.Produce only the exact quantity withdrawn by the subsequent process
4.Level the production
5.Kanban is a means to fine tuning
6.Stabilize and rationalize the process.
Production
facilities
Production and
    sales

    Region                                  Production                                       Sales
                                                    (x 1000)                                   (x 1000)

   North America                                    1206,1                                      1806,9
    Latin America                                    195,1                                       333,5
         Europe                                      450,3                                       801,9
          Africa                                     150,8                                       211,9
           Asia                                      2062,8                                     1998,2
        Oceania                                       93,7                                       215,9
     Middle East                                         /                                       527,5
   Overseas total                                    4168,8                                     5895,9
         Japan                                        2760                                       1201
   Worldwide total                                   6928,8                                     7096,9
 Source : http://www.toyota-global.com/company/profile/figures/vehicle_production_sales_and_exports_by_region.html
Supply system


 OEM Tier one  Tier two Tier three supplier
 Tier one suppliers incorporated into the production development program
 Sole-Sourcing
 „Lean” Production



 Source: http://searchmanufacturingerp.

 techtarget.com/definition/lean-production

 http://www.economist.com/node/15576506
SCM pros
and cons

 Pros:
  Long-term and benefitial relationship between suppliers and
   Toyota
  Flexibility
  “Just in time” approach
  Adjustment to customers’ tastes and changing demand


 Cons:
  Weak parts of the supply chain under great strain
  Dependency on suppliers outside Japan
Recalls
Recalls of approximately 5.2 million vehicles for the pedal entrapment/floor mat
  problem, and an additional 2.3 million vehicles for the accelerator pedal
  problem.
The vehicles affected in Europe are:
 Toyota Aygo (automatic models only)
 Toyota iQ
 Toyota Yaris
 Toyota Auris
 Toyota Corolla
 Toyota Verso
 Toyota Avensis
 Toyota RAV4
Production system
    summary
Toyota logistics

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Toyota logistics

  • 1. TOYOTA MOTOR CORPORATION International Logistics Szkoła Główna Handlowa 2012
  • 2. Introduction  Business Model  Key Technologies  Logistics  Supply Chain  Summary
  • 3. First car Toyota AA was created in 1936  Founded by Kiichiro Toyoda in 1937  Toyota Motor Sales Co., Ltd. is established in 1950  Toyota Motor Manufacturing, USA, Inc. begins production in 1988  Includes Toyota , Lexus, Daihatsu and Hino Motors
  • 4. Quick facts • In 2010 Toyota employed over 300,000 people worldwide • The largest automotive manufacturer • 11th largest company by revenue • 200 million vehicles manufactured • Toyota spends 1$ million every hour for R&D • Toyota does business in more than 170 countries globally • Toyota Motor Corporation ranked 3 on Forbes magazine’s Global 2000
  • 5. Business model The “Toyota Way” incorporates the Toyota Production System (TPS). The main objectives of the TPS are to design out overburden (muri) and inconsistency (mura), and to eliminate waste (muda). The basic principles are: -Just In Time (JIT) The phrase originated at Toyota and originally described how material should be processed and moved in order to arrive "Just In Time" for the next operation. Objectivel: produce whatever necessary, whenever necessary, the necessary quantity -Lean manufacturing (Lean) The concept of preserving value with less work. This production practice considers the expenditure of resources for any goal other than the creation of value for the end customer to be wasteful, and thus a target for elimination.
  • 6. The Toyota Production System 7 kinds of Muda (waste) Respect - understand each other and build  over production (largest waste) mutual trust.  time on hand (waiting)  transportation Teamwork - stimulate personal growth and  processing itself improve team performance.  stock at hand  movement  making defective products Poka yoke - processes designed to prevent human errors, baka yoke or "idiot-proofing" Principles of continuous improvement Kaizen - we improve our business operations continuously, always driving for innovation and evolution. Genchi Genbutsu - go to the source to find the facts to make correct decisions, "go and see"
  • 7. “4P” model of the Toyota Way •Continual organizational Learning through Kaizen • Go see for yourself to thoroughly Understand the Situation Problem (Genchi Genbutsu ) Solving • Make decisions slowly by Consensus, thoroughly considering all options; (Continuous Implement Rapidly Improvement & Learning) • Grow Leaders who live the Philosophy People & Partners • Respect, develop, and challenge your People and Teams (Respect, Challenge • Respect, challenge and help your Suppliers & Grow Them) •Create process “flow” to surface problems • Use pull systems to avoid over production • Level out the workload (Heijunka) Process • Stop when there is a quality problem (Jidoka) (Eliminate Waste) • Standardize tasks for continuous improvement • Use Visual Control so no problems are hidden • Use only reliable, thoroughly tested technology. •Base management decisions on a Long-term Philosophy philosophy, even at the expense of short-term (Long-Term Thinking) financial goals
  • 8. Inbound Logistics Toyota establishes a partnership with a limited number of 3PLs Toyota’s inbound logistics operation is described as a logistics network. Entities: Suppliers – Cross-docks – Toyota’s plants Milk routes  The route plan it is done once a month.  It is necessary to know the location of the entities and the number of packages/containers.  Road routes and distances between all potential destinations are considered.
  • 9. Outbound Logistics Also known as product distribution, because the function of outbound logistics is to distribute the finished products from the OEM plants to the retailers Transport to Vehicles at Final quality dealers by marshaling yard assurance railroads and trucks Accessories Transport to installation dealers directly by trucks
  • 10. Kanban Kanban is a scheduling system for lean and JIT production. It is not an inventory control system; it is a scheduling system that helps determine what to produce, when to produce it, and how much to produce. Kanban rules 1.Do not send defective products to the subsequent process 2.The subsequent process comes to withdraw only what is needed 3.Produce only the exact quantity withdrawn by the subsequent process 4.Level the production 5.Kanban is a means to fine tuning 6.Stabilize and rationalize the process.
  • 12. Production and sales Region Production Sales (x 1000) (x 1000) North America 1206,1 1806,9 Latin America 195,1 333,5 Europe 450,3 801,9 Africa 150,8 211,9 Asia 2062,8 1998,2 Oceania 93,7 215,9 Middle East / 527,5 Overseas total 4168,8 5895,9 Japan 2760 1201 Worldwide total 6928,8 7096,9 Source : http://www.toyota-global.com/company/profile/figures/vehicle_production_sales_and_exports_by_region.html
  • 13. Supply system OEM Tier one  Tier two Tier three supplier Tier one suppliers incorporated into the production development program Sole-Sourcing „Lean” Production Source: http://searchmanufacturingerp. techtarget.com/definition/lean-production http://www.economist.com/node/15576506
  • 14. SCM pros and cons Pros:  Long-term and benefitial relationship between suppliers and Toyota  Flexibility  “Just in time” approach  Adjustment to customers’ tastes and changing demand Cons:  Weak parts of the supply chain under great strain  Dependency on suppliers outside Japan
  • 15. Recalls Recalls of approximately 5.2 million vehicles for the pedal entrapment/floor mat problem, and an additional 2.3 million vehicles for the accelerator pedal problem. The vehicles affected in Europe are:  Toyota Aygo (automatic models only)  Toyota iQ  Toyota Yaris  Toyota Auris  Toyota Corolla  Toyota Verso  Toyota Avensis  Toyota RAV4
  • 16. Production system summary