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A perspective on
                                                     product management




                                           Product Camp
                                      November 24, 2012 Asok Boopathy




© 2003 – 2009 Bigcommerce Pty. Ltd.
Keypoints                                   The circle of product management

It is not just about                                                          The Product
“The Product”

Know your customers

You can’t be all things to                            State of the Business                     Customers
everyone

Brand promise

Craftmanship
                                              Continuous Optimisation                               Focus/Personas
Create a “Purple Cow”

Continuous Optimisation

Understand the state of your
business                                                 The Purple Cow                       Brand Promise




                                                                              Craftsmanship




      © 2003 – 2009 Bigcommerce Pty. Ltd.
The circle of product management
Keypoints

It is not just about                                                          The Product
“The Product”

Know your customers

You can’t be all things to                            State of the Business                     Customers
everyone

Brand promise

Craftmanship
                                              Continuous Optimisation                               Focus/Personas
Create a “Purple Cow”

Continuous Optimisation

Understand the state of your
business                                                 The Purple Cow                       Brand Promise


People, more people,
armies of people
- Communication                                                               Craftsmanship

- Alignment
- Changing the DNA



      © 2003 – 2009 Bigcommerce Pty. Ltd.
The circle of product management
Keypoints

It is not just about                                                           The Product
“The Product”                                                DATA                              DATA

Know your customers

You can’t be all things to                             State of the Business                     Customers
everyone

Brand promise

Craftmanship
                                               Continuous Optimisation                               Focus/Personas
Create a “Purple Cow”

Continuous Optimisation

Understand the state of your
business                                                  The Purple Cow                       Brand Promise


People, more people,
armies of people
- Communication                                                                Craftsmanship

- Alignment
- Changing the DNA

Data
       © 2003 – 2009 Bigcommerce Pty. Ltd.
The circle of product management
Keypoints

It is not just about                                                           The Product
“The Product”                                                DATA                              DATA

Know your customers

You can’t be all things to                             State of the Business                     Customers
everyone

Brand promise

Craftmanship
                                               Continuous Optimisation                               Focus/Personas
Create a “Purple Cow”

Continuous Optimisation

Understand the state of your
business                                                  The Purple Cow                       Brand Promise


People, more people,
armies of people
- Communication                                                                Craftsmanship

- Alignment
- Changing the DNA

Data
       © 2003 – 2009 Bigcommerce Pty. Ltd.
The purple cow




© 2003 – 2009 Bigcommerce Pty. Ltd.
Know the state of your business


     Realignment                       Turnaround   FAIL




                                                           Shutdown



                                                    FAIL
 Sustaining Success                     Start-up             Amazon.com Sales      Ebay GMV (gross merchandise value)         Bigcommerce Client Revenue


                                                           $800,000,000
                              GROWTH                       $700,000,000
                                                           $600,000,000
                                                           $500,000,000
                                                           $400,000,000
                                                           $300,000,000
                                                           $200,000,000
                                                           $100,000,000
                                                                     $-

                                                                        1st full
                                                                       calendar              2nd full
                                                                         year               calendar                     3rd full
                                                                                              year                      calendar
                                                                                                                          year




© 2003 – 2009 Bigcommerce Pty. Ltd.
Questions?Comme
nts?


© 2003 – 2009 Bigcommerce Pty. Ltd.
Thank you!


© 2003 – 2009 Bigcommerce Pty. Ltd.

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A perspective on product management - Product Camp Sydney Keynote

  • 1. A perspective on product management Product Camp November 24, 2012 Asok Boopathy © 2003 – 2009 Bigcommerce Pty. Ltd.
  • 2. Keypoints The circle of product management It is not just about The Product “The Product” Know your customers You can’t be all things to State of the Business Customers everyone Brand promise Craftmanship Continuous Optimisation Focus/Personas Create a “Purple Cow” Continuous Optimisation Understand the state of your business The Purple Cow Brand Promise Craftsmanship © 2003 – 2009 Bigcommerce Pty. Ltd.
  • 3. The circle of product management Keypoints It is not just about The Product “The Product” Know your customers You can’t be all things to State of the Business Customers everyone Brand promise Craftmanship Continuous Optimisation Focus/Personas Create a “Purple Cow” Continuous Optimisation Understand the state of your business The Purple Cow Brand Promise People, more people, armies of people - Communication Craftsmanship - Alignment - Changing the DNA © 2003 – 2009 Bigcommerce Pty. Ltd.
  • 4. The circle of product management Keypoints It is not just about The Product “The Product” DATA DATA Know your customers You can’t be all things to State of the Business Customers everyone Brand promise Craftmanship Continuous Optimisation Focus/Personas Create a “Purple Cow” Continuous Optimisation Understand the state of your business The Purple Cow Brand Promise People, more people, armies of people - Communication Craftsmanship - Alignment - Changing the DNA Data © 2003 – 2009 Bigcommerce Pty. Ltd.
  • 5. The circle of product management Keypoints It is not just about The Product “The Product” DATA DATA Know your customers You can’t be all things to State of the Business Customers everyone Brand promise Craftmanship Continuous Optimisation Focus/Personas Create a “Purple Cow” Continuous Optimisation Understand the state of your business The Purple Cow Brand Promise People, more people, armies of people - Communication Craftsmanship - Alignment - Changing the DNA Data © 2003 – 2009 Bigcommerce Pty. Ltd.
  • 6. The purple cow © 2003 – 2009 Bigcommerce Pty. Ltd.
  • 7. Know the state of your business Realignment Turnaround FAIL Shutdown FAIL Sustaining Success Start-up Amazon.com Sales Ebay GMV (gross merchandise value) Bigcommerce Client Revenue $800,000,000 GROWTH $700,000,000 $600,000,000 $500,000,000 $400,000,000 $300,000,000 $200,000,000 $100,000,000 $- 1st full calendar 2nd full year calendar 3rd full year calendar year © 2003 – 2009 Bigcommerce Pty. Ltd.
  • 8. Questions?Comme nts? © 2003 – 2009 Bigcommerce Pty. Ltd.
  • 9. Thank you! © 2003 – 2009 Bigcommerce Pty. Ltd.