1. Introduction to Microsoft® Lync™

2. Microsoft Business Productivity Infrastructure Unified Business Platform Unified Communications Business Intelligence Enterprise Content Management Collaboration Enterprise Search Best Productivity Experience Across PC, Phone, and Browser The Cloud On Your Terms Online On-premises

3. What your Employees Experience TodayCurrent communications and collaboration experience Source: Ideal Communications and Collaboration Research by Microsoft, 2009

8. Common Communication Silos The Microsoft Communications Offering E-mail and Calendaring Web Conferencing Video Conferencing InstantMessaging (IM) AudioConferencing Telephony Voice Mail InstantMessaging Telephony and Voice Mail Unified Conferencing: Audio, Video, Web E-mail andCalendaring User Experience User Experience User Experience User Experience User Experience User Experience User Experience Unified Experience Authentication Administration Storage Compliance Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage On-Premises In the Cloud

9. Microsoft LyncConnecting people in new ways, anytime, anywhere Reduces cost through converged communications Quick adoption through Ease of use and Microsoft Office Quick adoption through Ease of use and Microsoft Office Instant Messaging and Presence Audio, Video, Web Conferencing Enterprise Voice and Telephony Ease deployment through interoperability and extensibility

10. See how you can Connect in New Ways with Microsoft Lync DEMO

12. Reduced server roles

14. Visual infrastructure planning with Planning Tool

16. Automate repetitive tasks with PowerShell

17. Enhanced security with Role-Based Access Control

20. Hybrid deployment: Lync Server on-premises (w/ PBX replace) & Exchange and SharePoint Online Conferencing (A/V/Web) Instant Messaging Voice PBX Replace √ √ Post Launch N/A Lync Online (Cloud) √ √ √ √ Lync Server (On-premises)

21. Proven Value of Lync » “Integrated services, integrated communication, both voice, video and data and now skills-based search with Wave 14 and the ability to see those integrated products work seamlessly together in SharePoint 2010, Office 2010 and now Wave 14, that is really a game changer for us.” Kevin RiceGlobal Network ArchitectAT Kearney

25. 59 sites, 6.6M calls and 44M minutes /month

26. $1.2M per month from audio conferencing service

27. $2M per year in telephony support costs

29. Cultural change required to maximize the return

30. Network planning essential to success

31. Optimized devices improve user satisfactionImproved Productivity and Greater Flexibility for the Global Workforce Ad hoc collaboration Planning Meetings Customer Meetings Global Development Teams

33. Align management experience across MS stack

35. Increase A federation outside your org

37. Enhance media across rooms, desks, and phones

39. Lync Provides a Consistent Experience Across Office Common features across Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint can help to improve the user experience Click to communicate from Microsoft Backstage™ view (Word, Excel, PowerPoint) Contact Card Presence in SharePoint

40. New Connected Experience Find and connect with the right people Stay connected with your network Unified Contact Store People Search Skill Search Activity Feed

41. Lync Connects People in New Ways, Anytime and Anywhere Access messages through your PC, mobile device, or the Web Connect in real time across devices from a familiar interface PC Mobile Web

42. LyncProvidesa Truly Converged User ExperienceUsers can benefit from a single client experience for IM, voice, video, and data sharing Microsoft Communicator Incoming call IM and video Conversation window Meeting, application sharing, and whiteboarding

45. Integrates with Existing PBX Systems

46. Reduces Costs with Session Initiation Protocol (SIP) Trunking