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INTEGRATING
WORKFORCE DEVELOPMENT
  INTO YOUR CURRICULA

          Lennie Ciufo
      Director, Job Training
      Director Job Training
    Los Angeles Valley College
        January 13, 2012
        January 13 2012
Connections:

    A Collaborative Strategy for 
           Economic and 
           Economic and
      Workforce Development 
                        p
   in Biomedical Manufacturing
Job Training Overview
           g
  and Customized
    Baxter Model
LOS ANGELES VALLEY COLLEGE
         JOB TRAINING
• Operating since 1994 under JTPA
  Operating since 1994 under JTPA

• Placement of more than 20 000
  Placement of more than 20,000  
  individuals

• Training of more than 16,000 
  incumbent workers
  i      b       k
Successful partnerships have included:
Major Concerns of Business
 Inability to advance the skill sets of the 
 Inability to advance the skill sets of the
 current workforce

 A significant lack of trained workers 
 available for employment by the 
 available for employment by the
 business community
The
Th number one
         b
 resource of any
business is their
human resource.
The
Th number one
         b
 resource of any
business is their
human resource.
REGIONAL APPROACH:
  Employer Driven Training that 
  Results in Jobs
  Results in Jobs
  Utilization of Existing Workforce 
  Development System
  Development System
  Seamless Delivery
  Results Oriented
     → New Hires
     → New Hires
     → Promotions
DRIVEN                        SUPPLIED 
  by the                     by WorkSource 
Employers                       Centers




               REGIONAL 
             COLLABORATIVE




DEVELOPED                     ENDORSED 
  by the
  by the                        by the 
                                b th
 Colleges                        WIBs
Formula for Success
1. Listen
2.
2 Determine Business Needs
3. Identify a Business Champion
4. Customize Curriculum in a Convenient”
   Format
5. Implement the Training
6. Measure Improvement
7. Continued Follow-Up
Formula for Success
1. Listen
2.
2 Determine Business Needs
3. Identify a Business Champion
4. Customize Curriculum in a Convenient”
   Format
5. Implement the Training
6. Measure Improvement
7. Continued Follow-Up
Formula for Success
1. Listen
2.
2 Determine Business Needs
3. Identify a Business Champion
4. Customize Curriculum in a Convenient”
   Format
5. Implement the Training
6. Measure Improvement
7. Continued Follow-Up
Formula for Success
1. Listen
2.
2 Determine Business Needs
3. Identify a Business Champion
4. Customize Curriculum in a Convenient”
   Format
5. Implement the Training
6. Measure Improvement
7. Continued Follow-Up
Formula for Success
1. Listen
2.
2 Determine Business Needs
3. Identify a Business Champion
4. Customize Curriculum in a Convenient”
   Format
5. Implement the Training
6. Measure Improvement
7. Continued Follow-Up
Formula for Success
1. Listen
2.
2 Determine Business Needs
3. Identify a Business Champion
4. Customize Curriculum in a Convenient”
   Format
5. Implement the Training
6. Measure Improvement
7. Continued Follow-Up
Formula for Success
1. Listen
2.
2 Determine Business Needs
3. Identify a Business Champion
4. Customize Curriculum in a Convenient”
   Format
5. Implement the Training
6. Measure Improvement
7. Continued Follow-Up
Results of the
  “S
  “Success FFormula”l ”
     Increase Productivity
     Increase Productivity
     Increase Profits
     Increase Retention
     Increase Morale

ALL FOR LITTLE OR NO COST
SUCCESSFUL
IMPLEMENTATION
    OF THE 
    OF THE
 BAXTER MODEL
ESTABLISHING NEED

In 2008, Baxter makes a business decision to
expand operations in their Los Angeles p
   p     p                       g     plant.
Baxter begins dialogue with Job Training to
meet employer new hire training needs
                                needs.
Job Training identifies key partners to
develop pre-training program.
d    l      t i i
Collaboration in Action
     Recruitment, data management,
     support services, case management

     Funding entity



     Lead on project coordination, job training
     and customer service instruction

     Employment! HR orientations,
     p g
     program support
               pp
Baxter Biotechnical Manufacturing Academy




               Listening
                       g
       Curriculum Development
          Meeting of Experts
          Meeting of Experts
             Open Dialog
               Timeline 
               Timeline
             Flexible Pilot
                Funding
                    di
Baxter Biotechnical Manufacturing Academy




               Listening
       Curriculum Development
          Meeting of Experts
          Meeting of Experts
             Open Dialog
               Timeline 
               Timeline
             Flexible Pilot
                Funding
                F di
LAVC Curriculum
Manufacturing Principles 
Attitude/Preparing for Workplace Success
Business Writing/Verification 
Business Writing/Verification
Science for the Workplace
Math for the Workplace
                g/              g
Critical Thinking/Problem Solving
LAVC Curriculum
Integrity/Values Ethics 
Stress Management
Time Management
Time Management
Cultural Diversity 
Baxter Application Process 
                   p
Time for Baxter HR procedures 
Graduation 
What is the BioTech/Manufacturing
          Technician Academy?
The BioTech/Manufacturing Technician Training Academy is an innovative
vocational t i i and j b
    ti   l training d job
placement program
developed to train individuals
at NO COST as entry-level
manufacturing technicians
in the high growth
       high-growth
manufacturing/biotechnology
industry sector.
Positive Outcomes . . .
  Creation of the Baxter Bio Medical Manufacturing 5-week
  Bridge Academy to train new hires for the industry. Over
  80 individuals were hired (75% success rate).
  Creation of the Baxter Leadership Academy
  7-week training to serve 600 incumbent workers and
  serve as a layoff aversion.
  Introduction t D d
  I t d ti to Dendreon and th d d the development of a
                                          l     t f
  customized bridge program to recruit and train 200 new
  hires in the field by June of 2011.
Lessons to build on . . .
 Continual program
 improvement is possible
 when one can evaluate
 data about the trainees

 Stakeholders should
 share a vision for what
 program success
 looks like

 Parallel missions,
 mutual respect, creativity,
         respect creativity
 and flexibility are key!
Job Training director Lennie Ciufo presents a certificate
of excellence to Baxter plant manager Darwin Richardson.
Challenges and Opportunities
       g        pp
• Providing flexible vocational
  Providing flexible vocational 
  options to meet business needs
• Identifying successful  
  implementations and adopting 
  implementations and adopting
  them into a college delivery system
Connections:

    A Collaborative Strategy for 
           Economic and 
           Economic and
      Workforce Development 
   in Biomedical Manufacturing
Presentation3 customized training ciufo

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Presentation3 customized training ciufo

  • 1. INTEGRATING WORKFORCE DEVELOPMENT INTO YOUR CURRICULA Lennie Ciufo Director, Job Training Director Job Training Los Angeles Valley College January 13, 2012 January 13 2012
  • 2. Connections: A Collaborative Strategy for  Economic and  Economic and Workforce Development  p in Biomedical Manufacturing
  • 3. Job Training Overview g and Customized Baxter Model
  • 4. LOS ANGELES VALLEY COLLEGE JOB TRAINING • Operating since 1994 under JTPA Operating since 1994 under JTPA • Placement of more than 20 000 Placement of more than 20,000   individuals • Training of more than 16,000  incumbent workers i b k
  • 6. Major Concerns of Business Inability to advance the skill sets of the  Inability to advance the skill sets of the current workforce A significant lack of trained workers  available for employment by the  available for employment by the business community
  • 7. The Th number one b resource of any business is their human resource.
  • 8. The Th number one b resource of any business is their human resource.
  • 9. REGIONAL APPROACH: Employer Driven Training that  Results in Jobs Results in Jobs Utilization of Existing Workforce  Development System Development System Seamless Delivery Results Oriented → New Hires → New Hires → Promotions
  • 10. DRIVEN  SUPPLIED  by the  by WorkSource  Employers Centers REGIONAL  COLLABORATIVE DEVELOPED  ENDORSED  by the by the by the  b th Colleges WIBs
  • 11. Formula for Success 1. Listen 2. 2 Determine Business Needs 3. Identify a Business Champion 4. Customize Curriculum in a Convenient” Format 5. Implement the Training 6. Measure Improvement 7. Continued Follow-Up
  • 12. Formula for Success 1. Listen 2. 2 Determine Business Needs 3. Identify a Business Champion 4. Customize Curriculum in a Convenient” Format 5. Implement the Training 6. Measure Improvement 7. Continued Follow-Up
  • 13. Formula for Success 1. Listen 2. 2 Determine Business Needs 3. Identify a Business Champion 4. Customize Curriculum in a Convenient” Format 5. Implement the Training 6. Measure Improvement 7. Continued Follow-Up
  • 14. Formula for Success 1. Listen 2. 2 Determine Business Needs 3. Identify a Business Champion 4. Customize Curriculum in a Convenient” Format 5. Implement the Training 6. Measure Improvement 7. Continued Follow-Up
  • 15. Formula for Success 1. Listen 2. 2 Determine Business Needs 3. Identify a Business Champion 4. Customize Curriculum in a Convenient” Format 5. Implement the Training 6. Measure Improvement 7. Continued Follow-Up
  • 16. Formula for Success 1. Listen 2. 2 Determine Business Needs 3. Identify a Business Champion 4. Customize Curriculum in a Convenient” Format 5. Implement the Training 6. Measure Improvement 7. Continued Follow-Up
  • 17. Formula for Success 1. Listen 2. 2 Determine Business Needs 3. Identify a Business Champion 4. Customize Curriculum in a Convenient” Format 5. Implement the Training 6. Measure Improvement 7. Continued Follow-Up
  • 18. Results of the “S “Success FFormula”l ” Increase Productivity Increase Productivity Increase Profits Increase Retention Increase Morale ALL FOR LITTLE OR NO COST
  • 19. SUCCESSFUL IMPLEMENTATION OF THE  OF THE BAXTER MODEL
  • 20. ESTABLISHING NEED In 2008, Baxter makes a business decision to expand operations in their Los Angeles p p p g plant. Baxter begins dialogue with Job Training to meet employer new hire training needs needs. Job Training identifies key partners to develop pre-training program. d l t i i
  • 21. Collaboration in Action Recruitment, data management, support services, case management Funding entity Lead on project coordination, job training and customer service instruction Employment! HR orientations, p g program support pp
  • 22. Baxter Biotechnical Manufacturing Academy Listening g Curriculum Development Meeting of Experts Meeting of Experts Open Dialog Timeline  Timeline Flexible Pilot Funding di
  • 23. Baxter Biotechnical Manufacturing Academy Listening Curriculum Development Meeting of Experts Meeting of Experts Open Dialog Timeline  Timeline Flexible Pilot Funding F di
  • 26. What is the BioTech/Manufacturing Technician Academy? The BioTech/Manufacturing Technician Training Academy is an innovative vocational t i i and j b ti l training d job placement program developed to train individuals at NO COST as entry-level manufacturing technicians in the high growth high-growth manufacturing/biotechnology industry sector.
  • 27.
  • 28. Positive Outcomes . . . Creation of the Baxter Bio Medical Manufacturing 5-week Bridge Academy to train new hires for the industry. Over 80 individuals were hired (75% success rate). Creation of the Baxter Leadership Academy 7-week training to serve 600 incumbent workers and serve as a layoff aversion. Introduction t D d I t d ti to Dendreon and th d d the development of a l t f customized bridge program to recruit and train 200 new hires in the field by June of 2011.
  • 29. Lessons to build on . . . Continual program improvement is possible when one can evaluate data about the trainees Stakeholders should share a vision for what program success looks like Parallel missions, mutual respect, creativity, respect creativity and flexibility are key!
  • 30.
  • 31. Job Training director Lennie Ciufo presents a certificate of excellence to Baxter plant manager Darwin Richardson.
  • 32. Challenges and Opportunities g pp • Providing flexible vocational Providing flexible vocational  options to meet business needs • Identifying successful   implementations and adopting  implementations and adopting them into a college delivery system
  • 33. Connections: A Collaborative Strategy for  Economic and  Economic and Workforce Development  in Biomedical Manufacturing