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Making Information Pay Through
Selling and Fulfillment Innovation


       Sterling Commerce
Making Information Pay = New Business Models




                                                                       New Business Models
      Digitization      e-Everything         Personalization




                                  Sterling Commerce-Making Information Pay 2010
Making Information Pay = Meeting Customer Demands



                              Access




                 Price
                            Customer                Control
                            Demands




                            Convenience




                                       Sterling Commerce-Making Information Pay 2010
A Suggestion! Publishers Can Benefit From Thinking More Like Retailers




      Retail            • Cross-Channel Execution                   New
                        • Pricing and Packaging Flexibility
       Best             • Customer/Market Personalization
                                                                  Revenue
                                                                 Opportunities
                        • Convenient Fulfillment
     Practices




                                        Sterling Commerce-Making Information Pay 2010
Solutions: Dynamic Sales and Offer Catalog


                                                             Best Practices

                                                                Bundling


                                                             Subscriptions
                                                              and Rentals

                                                               Cross-sells
                                                              and Up-sells

                                                            Segmentation/
                                                            Personalization

                                                                Custom
                                                                Pricing




                                    Sterling Commerce-Making Information Pay 2010
Solutions: Demand-Driven Fulfillment



 Sales Channel                            Fulfillment Channel         Best Practices

                                                                       Any channel
   B2B
   Sales                                        Digital

                                                                       Any supply

                            Orchestrate         Direct
   Online        Purchase                                              Any method
                              Order             Ship


                                                                       Orchestrate!
                                                Drop
   Retail
                                                Ship
  Partner
                                                                       Scalability!




                                             Sterling Commerce-Making Information Pay 2010
www.thepublishingvaluechain.com


                                                          Solutions for Publishers
                                                              Sales Catalog and
                                                              Offer Management


                                                            Multi-Channel Selling


                                                                   Order
                                                                Orchestration

                   Customers include:                          B2B Integration
        5 of the Top 10 Publishers (Worldwide)
             7 of the Top 10 Retailers (U.S.)
                                                             Mobile Applications




                                       Sterling Commerce-Making Information Pay 2010

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