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Leadership is a process:

 Directing, guiding & influencing
 Induce the subordinates to work with
  confidence and zeal
 Is the potential to influence behaviour of
  others.
 Develop future visions, and to motivate the
  organizational members
 Influence a group towards the realization of
  a goal
 Influencing  and guiding workers towards
  attainment of goals
 Intelligence, maturity and personality
 It is a group process
 Shaping and moulding the behaviour of the
  group towards accomplishment of
  organizational goals
 Leadership is situation bound
 A leader is involved in shaping and moulding
  the behaviour of groups
Building morale
Physical appearance
      Empathy


                                    Self-confidence and will-power
       Intelligence

                                             Vision and foresight
      Humanist


Communicative skills                           Sense of responsibility




 Knowledge of work                                   Objective
Management                                                    Leadership

                                                                   leaders provides direction by developing the
Managers lay down the structure and delegates authority
                                                                 organizational vision and communicating it to the
                  and responsibility
                                                                    employees and inspiring them to achieve it.

  Management includes focus on planning, organizing,            Leadership is mainly a part of directing function of
         staffing, directing and controlling                                       management


Manager gets his authority by virtue of his position in the
                                                                    Leader gets his authority from his followers
                      organization


     Managers follow the organization’s policies and
                                                                         Leaders follow their own instinct
                       procedure


  Management is more of science as the managers are
                                                                      Leadership, on the other hand, is an art
  exact, planned, standard, logical and more of mind


 management deals with the technical dimension in an               leadership deals with the people aspect in an
         organization or the job content                                           organization


management measures/evaluates people by their name,             leadership sees and evaluates individuals as having
        past records, present performance                           potential for things that can’t be measured


                 management is reactive                                       leadership is proactive



 Management is based more on written communication            while leadership is based more on verbal communication
Basis                  Manager                               Leader


                 A person becomes a manager        A person becomes a leader on basis
   Origin
                   by virtue of his position.           of his personal qualities.


                 Manager has got formal rights
Formal Rights    in an organization because of     Rights are not available to a leader.
                           his status.


                   The subordinates are the        The group of employees whom the
 Followers
                    followers of managers.          leaders leads are his followers.


                  A manager performs all five       Leader influences people to work
 Functions
                   functions of management.          willingly for group objectives.


                                                     A leader is required to create
                A manager is very essential to a
  Necessity                                         cordial relation between person
                           concern.
                                                    working in and for organization.


  Stability            It is more stable.               Leadership is temporary.
Basis                      Manager                                   Leader


    Mutual
                         All managers are leaders.              All leaders are not managers.
  Relationship


                    Manager is accountable for self and
                                                                Leaders have no well defined
 Accountability        subordinates behaviour and
                                                                      accountability.
                               performance.


                          A manager’s concern is             A leader’s concern is group goals and
    Concern
                           organizational goals.                    member’s satisfaction.



                    People follow manager by virtue of
   Followers                                                People follow them on voluntary basis.
                             job description.


                    A manager can continue in office till
                    he performs his duties satisfactorily   A leader can maintain his position only
Role continuation
                     in congruence with organizational      through day to day wishes of followers.
                                  goals.
                                                             A leader has command over different
                        Manager has command over
                                                              sanctions and related task records.
   Sanctions           allocation and distribution of
                                                               These sanctions are essentially of
                                 sanctions.
                                                                       informal nature.
Serving others



Justice                    Honesty
Autocratic leadership style: In this   Democrative/Participative leadership
style of leadership, a leader has      style: The leaders invite and encourage
complete command and hold over         the team members to play an
their employees/team. The team         important role in decision-making
cannot put forward their views         process, though the ultimate decision-
                                       making power rests with the leader.
even if they are best for the team’s
                                       The leader guides the employees on
or organizational interests. They
                                       what to perform and how to
cannot criticize or question the       perform, while the employees
leader’s way of getting things         communicate to the leader their
done.                                  experience and the suggestions if any.




The Laissez Faire Leadership           Bureaucratic leadership: Here the
Style: Here, the leader totally        leaders strictly adhere to the
trusts their employees/team to         organizational rules and policies. Also,
                                       they make sure that the
perform the job themselves. He
                                       employees/team also strictly follows
just concentrates on the               the rules and procedures. Promotions
intellectual/rational aspect of his    take place on the basis of employees’
work and does not focus on the         ability to adhere to organizational
management aspect of his work.         rules.
Level 5
         Leader


         Level 4
        Effective
         Leader

       Level 3
   Competent Manager

         Level 2
Contributing Team Member


         Level 1
Highly Capable Individual
Level 5 Level5 Leader
   Builds enduring greatness through a paradoxical combination of
               personal humility plus professional will

                       Level 4 Effective Leader
    Catalyzes commitment to and vigorous pursuit of a clear and
compelling vision, stimulates the group to high performance standards

                    Level 3 Competent Manager
Organizes people and resources towards effective and efficient pursuit
                    of predetermined objectives


                  Level 2 Contributing Team Member
Contributes to the achievements of group objectives, works effectively
                     with others in a group setting


                 Level 1 Highly Capable Individual
 Makes productive contribution through talent, knowledge, skills and
                         good work habits
In the Situational Leadership model, the leadership style has been
divided into 4 types:

S1: Telling - Telling style is associated with leaders who minutely
supervise their followers, constantly instructing them about why,
how and when of the tasks that need to be performed.

S2: Selling - Selling style is when a leader provide controlled
direction and is a little more open and allows two way
communication between him/herself and the followers thus ensuring
that the followers buy in the process and work towards the desired
goals.

S3: Participating - This style is characterized when the leaders seeks
opinion and participation of the followers to establish how a task
should be performed. The leader in this case tries creating
relationship with the followers

S4: Delegating - In this case, the leader plays a role in decisions that
are taken but passes on or delegates the responsibilities of carrying
out tasks to his followers. The leader however monitors and reviews
the process.
(High)
                          High supportive and        High supportive and
                          low directive              high directive
                          behavior                   behavior
    Supportive Behavior




                                                S3   S2

                                                S4   S1




                          Low supportive and         Low supportive and
                          low directive              High directive
                          behavior                   behavior

                                                                           (High)
(Low)
The developmental level of follower is an important indication for a leader to
decide the most appropriate leadership style for them:

D4 - High Competence, High Commitment

D3 - High Competence, Variable Commitment

D2 - Some Competence, Low Commitment

D1 - Low Competence, High Commitment




               D4               D3                               D1
                             Moderate           D2
              High                                              LOW


The above information regarding the style of leadership and the type of followers
sure has a correlation to each other which forms the basis of situational
leadership. So, a situational leader would try to accommodate his leadership
style as per the situation and the level of competence and commitment of his
followers. This information is also an important aspect to consider when senior
leaders act as coaches for their subordinates in the organizations.
Leadership

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Leadership

  • 1.
  • 2. Leadership is a process:  Directing, guiding & influencing  Induce the subordinates to work with confidence and zeal  Is the potential to influence behaviour of others.  Develop future visions, and to motivate the organizational members  Influence a group towards the realization of a goal
  • 3.  Influencing and guiding workers towards attainment of goals  Intelligence, maturity and personality  It is a group process  Shaping and moulding the behaviour of the group towards accomplishment of organizational goals  Leadership is situation bound  A leader is involved in shaping and moulding the behaviour of groups
  • 5. Physical appearance Empathy Self-confidence and will-power Intelligence Vision and foresight Humanist Communicative skills Sense of responsibility Knowledge of work Objective
  • 6. Management Leadership leaders provides direction by developing the Managers lay down the structure and delegates authority organizational vision and communicating it to the and responsibility employees and inspiring them to achieve it. Management includes focus on planning, organizing, Leadership is mainly a part of directing function of staffing, directing and controlling management Manager gets his authority by virtue of his position in the Leader gets his authority from his followers organization Managers follow the organization’s policies and Leaders follow their own instinct procedure Management is more of science as the managers are Leadership, on the other hand, is an art exact, planned, standard, logical and more of mind management deals with the technical dimension in an leadership deals with the people aspect in an organization or the job content organization management measures/evaluates people by their name, leadership sees and evaluates individuals as having past records, present performance potential for things that can’t be measured management is reactive leadership is proactive Management is based more on written communication while leadership is based more on verbal communication
  • 7. Basis Manager Leader A person becomes a manager A person becomes a leader on basis Origin by virtue of his position. of his personal qualities. Manager has got formal rights Formal Rights in an organization because of Rights are not available to a leader. his status. The subordinates are the The group of employees whom the Followers followers of managers. leaders leads are his followers. A manager performs all five Leader influences people to work Functions functions of management. willingly for group objectives. A leader is required to create A manager is very essential to a Necessity cordial relation between person concern. working in and for organization. Stability It is more stable. Leadership is temporary.
  • 8. Basis Manager Leader Mutual All managers are leaders. All leaders are not managers. Relationship Manager is accountable for self and Leaders have no well defined Accountability subordinates behaviour and accountability. performance. A manager’s concern is A leader’s concern is group goals and Concern organizational goals. member’s satisfaction. People follow manager by virtue of Followers People follow them on voluntary basis. job description. A manager can continue in office till he performs his duties satisfactorily A leader can maintain his position only Role continuation in congruence with organizational through day to day wishes of followers. goals. A leader has command over different Manager has command over sanctions and related task records. Sanctions allocation and distribution of These sanctions are essentially of sanctions. informal nature.
  • 10. Autocratic leadership style: In this Democrative/Participative leadership style of leadership, a leader has style: The leaders invite and encourage complete command and hold over the team members to play an their employees/team. The team important role in decision-making cannot put forward their views process, though the ultimate decision- making power rests with the leader. even if they are best for the team’s The leader guides the employees on or organizational interests. They what to perform and how to cannot criticize or question the perform, while the employees leader’s way of getting things communicate to the leader their done. experience and the suggestions if any. The Laissez Faire Leadership Bureaucratic leadership: Here the Style: Here, the leader totally leaders strictly adhere to the trusts their employees/team to organizational rules and policies. Also, they make sure that the perform the job themselves. He employees/team also strictly follows just concentrates on the the rules and procedures. Promotions intellectual/rational aspect of his take place on the basis of employees’ work and does not focus on the ability to adhere to organizational management aspect of his work. rules.
  • 11. Level 5 Leader Level 4 Effective Leader Level 3 Competent Manager Level 2 Contributing Team Member Level 1 Highly Capable Individual
  • 12. Level 5 Level5 Leader Builds enduring greatness through a paradoxical combination of personal humility plus professional will Level 4 Effective Leader Catalyzes commitment to and vigorous pursuit of a clear and compelling vision, stimulates the group to high performance standards Level 3 Competent Manager Organizes people and resources towards effective and efficient pursuit of predetermined objectives Level 2 Contributing Team Member Contributes to the achievements of group objectives, works effectively with others in a group setting Level 1 Highly Capable Individual Makes productive contribution through talent, knowledge, skills and good work habits
  • 13. In the Situational Leadership model, the leadership style has been divided into 4 types: S1: Telling - Telling style is associated with leaders who minutely supervise their followers, constantly instructing them about why, how and when of the tasks that need to be performed. S2: Selling - Selling style is when a leader provide controlled direction and is a little more open and allows two way communication between him/herself and the followers thus ensuring that the followers buy in the process and work towards the desired goals. S3: Participating - This style is characterized when the leaders seeks opinion and participation of the followers to establish how a task should be performed. The leader in this case tries creating relationship with the followers S4: Delegating - In this case, the leader plays a role in decisions that are taken but passes on or delegates the responsibilities of carrying out tasks to his followers. The leader however monitors and reviews the process.
  • 14. (High) High supportive and High supportive and low directive high directive behavior behavior Supportive Behavior S3 S2 S4 S1 Low supportive and Low supportive and low directive High directive behavior behavior (High) (Low)
  • 15. The developmental level of follower is an important indication for a leader to decide the most appropriate leadership style for them: D4 - High Competence, High Commitment D3 - High Competence, Variable Commitment D2 - Some Competence, Low Commitment D1 - Low Competence, High Commitment D4 D3 D1 Moderate D2 High LOW The above information regarding the style of leadership and the type of followers sure has a correlation to each other which forms the basis of situational leadership. So, a situational leader would try to accommodate his leadership style as per the situation and the level of competence and commitment of his followers. This information is also an important aspect to consider when senior leaders act as coaches for their subordinates in the organizations.