5. D ECISION M AKING Selecting an Alternative Reliance on the Post How to Select from among Alternatives? Experimentation Choice Made Research & Analysis
6. Programmed & Non-Programmed Decisions D ECISION M AKING Nature of Problems Non-Programmed Decision Programmed Decision Lowest Level Highest Level Unstructured Structured Nature of Decision Making
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14. S UMMARY Decision Making is the selection of a course of action from alternatives; it is the core of planning. Because there are always alternatives, usually many to a course of action. Decision Maker need to narrow them down to those few that deal with the limiting factors.