Finding the Sexy in Your Social Media Strategy - Teri Carden & Ben Martin, CAE
1. FIND THE SEXY
IN YOUR ASSOCIATION’S
SOCIAL MEDIA STRATEGY
Sure, Social Media helps associations reach members
where they are and in ways that they’re familiar with. But
there’s more to it than just that. Get under the covers of
your social media strategy and discover sexy business
intelligence you didn’t know existed.
Teri Carden Ben , CAE
Director of Marketing & Technology Product & Community Manager
FSAE Avectra
5. www.Avectra.com
LET’S TRY AN
EXPERIMENT
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and more recently with desktop publishing
6. www.Avectra.com
WE ARE AWFUL
AT EXPLAINING
WHY WE WANT
WHAT WE WANT
The introspection illusion is a In certain situations, this
cognitive illusion in which illusion leads people to make
people wrongly think they confident but false
have direct insight into the explanations of their own
origins of their mental states, behavior called Causal
while treating others' theories or inaccurate
introspections as unreliable. predictions of their future
mental states.
27. www.Avectra.com
HOW DO WE
APPLY THIS SEXY
SOCIAL DATA TO
ASSOCIATION WORK?
• Conferences • Governance
• Government Affairs • Standards
• Publications • Online Education
• Certifications • Private Communities
29. www.Avectra.com
WHERE IS ALL
OF THIS GOING?
• CRM/AMS Integration • Automation
– Tracking private comm- – Social profile discovery
unity activity – Social activity tracking
– Tracking social profiles – Social marketing
– Social activity records acceleration
– Report on social media – Social topic discovery
influencers
30. www.Avectra.com
QUESTIONS TO ASK
YOUR TECH VENDORS
• How are you incorporating social into your AMS?
• How are you making our web content social?
• How are you automating our social strategies?
31. FIND THE SEXY
IN YOUR ASSOCIATION’S
SOCIAL MEDIA STRATEGY
Sure, Social Media helps associations reach members
where they are and in ways that they’re familiar with. But
there’s more to it than just that. Get under the covers of
your social media strategy and discover sexy business
intelligence you didn’t know existed.
Teri Carden Ben , CAE
Director of Marketing & Technology Product & Community Manager
FSAE Avectra
Notas del editor
Teri
Sexy data
Ben
Ben
teri
teri
Ben
Ben
TeriGmail reads your email and serves up ads that are based on the content of your emailGoogle could have an “interests form” – compare to membership applicationPeople’s interests change over timeMore accurate, because it’s based on actions, context
BenFacebook scans your friends list to see who you May KnowServes up ads based on groups and content you have viewedServes up ads based on stuff your friends like
TeriOrganized by Degrees of separationLinkedin does the same thing with Connections – scans your contacts and the connections of your connections Friends of friends – it can predict who you might know, or people you should know
BenAmazon remembers what you’ve looked at and makes “Recommendations”
BenMost popular content – Drupal widgetTracks page views for past 24 hours and displays the top 4 pagesI used this to help determine e-newsletter and magazine content
TeriSimilar functionality to the previous example, this time on a facebook pageFacebook insights
TeriNot just analytics on what content is popular, but also on the demographics of people who have Liked your page
Ben
Google analyticsAutomatic reports – weekly & monthly