Itb Chap 15

Consumers in the Global Economy 15-1 Consumer Buying Decisions 15-2 Consumer Rights and Responsibilities 15-3 Consumer Protection Actions 15

LESSON 15-1 Consumer Buying Decisions ,[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

Key Terms ,[object Object],[object Object],[object Object],Chapter 15 Slide

CONSUMER INFORMATION SOURCES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

CONSUMER INFORMATION SOURCES ,[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide (continued)

CONSUMER INFORMATION SOURCES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide (continued)

>> C H E C K P O I N T ,[object Object],Chapter 15 Slide

WISE BUYING STRATEGIES ,[object Object],[object Object],Chapter 15 Slide

USE DECISION-MAKING ,[object Object],[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

COMPARISON SHOPPING ,[object Object],[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

WISE BUYING: A SUMMARY ,[object Object],[object Object],[object Object],Chapter 15 Slide

SHOPPING LOCATIONS ,[object Object],[object Object],[object Object],Chapter 15 Slide

LESSON 15-2 Consumer Rights and Responsibilities ,[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

Key Terms ,[object Object],[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

THE CONSUMER MOVEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

THE RIGHT TO BE INFORMED ,[object Object],Chapter 15 Slide

THE RIGHT TO SAFETY ,[object Object],[object Object],[object Object],Chapter 15 Slide

THE RIGHT TO CHOOSE ,[object Object],[object Object],[object Object],Chapter 15 Slide

THE RIGHT TO BE HEARD ,[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

THE RIGHT TO A REMEDY ,[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

THE RIGHT TO CONSUMER EDUCATION ,[object Object],Chapter 15 Slide

THE RIGHT TO SERVICE ,[object Object],[object Object],[object Object],Chapter 15 Slide

YOUR CONSUMER RESPONSIBILITIES ,[object Object],[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

LESSON 15-3 Consumer Protection Actions ,[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

Key Terms ,[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

COMMON CONSUMER PROBLEMS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

COMMON CONSUMER PROBLEMS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

DECEPTIVE BUSINESS ACTIVITIES ,[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

PROTECTION FOR SHOPPERS ,[object Object],[object Object],[object Object],Chapter 15 Slide

THE COMPLAINT PROCESS ,[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

CONTACT THE PLACE OF PURCHASE ,[object Object],[object Object],[object Object],Chapter 15 Slide

CONTACT THE COMPANY HEADQUARTERS ,[object Object],[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

INVOLVE A CONSUMER AGENCY ,[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

TAKE LEGAL ACTION ,[object Object],Chapter 15 Slide

LEGAL ACTIONS FOR CONSUMERS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Chapter 15 Slide

Itb Chap 15

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Itb Chap 15